IMac does not shut down or restart

My Intel iMac running OS10.7.5 does not restart or shut down using the Finder command. I must do the process by using the powwr button which I know is not the correct way.

Please carefully read and follow Apple's instructions for Mac OS X: Gray screen appears during startup located at:
http://support.apple.com/kb/ts2570

Similar Messages

IMac will not shut down or restart using the apple menu

I have an iMac running 10.7.3 that will not shut down or restart using the apple menu. The only way to get this machine to shut down is to hold down the on/off button on the back of the computer. This has been a problem for quite some time and may have started with Lion, but I’m not sure. Any help is appreciated.

Hi...
Before you shut down, make sure you "quit" all open applications. Applications are running if you see the small blue reflection under the app's name in your Dock.
If necessary, you can force quit apps... several ways to do this. One, from your Apple menu > Force Quit or using the Activity Monitor located in /Applications/Utilities.
If it's not a question of open applications, try Resetting the System Management Controller (SMC)

Macbook does not shut down or restart. It stops at an blank white screen with the cursor moving around it. Updated to the latest software

I have a Macbook Air 13.3" 2012 model. For a couple of days my Macbook does not shuts down. It just stops at a blank white screen with the cursor still hovering around it. I have to shut it down forcefully every time using the power button.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. A few dozen lines are almost always more than enough.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

IMac will not shut down or restart

Only a "hard" shut down works (holding the main power button for 5 seconds). I don't think that action does my directory any good! This started when my automatic software update launched and had an unsuccessful installation of QuickTime 7.6.2, and Safari 4 public Beta. I removed Safari and used Firefox to get Safari 3.2.x. I was then able to install QT 7.6.2 after several attempts.
But, my machine will not shut down! Any suggestions? Thank you.

HI Kenny,
Try resetting the SMC. http://support.apple.com/kb/HT1543
If that doesn't help, try resetting the PRAM/NVRAM.
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Your computer’s PRAM and the NVRAM are reset to the default values.
Make sure your important data is backed up just in case.
Carolyn

Macbook pro does not shut down or restart

i have mid 2009 macbook pro. After i installed mavericks on it, everytime i let my computer stay on for more than 2 hrs or if i put it to sleep, it does not let me open any application. And also it doesnt restart or shut down. I can't copy, erase or do any of that stuff. so i have been shutting it down by holding the power button and start it again . And it works fine.
I used to have 2gb ram i replaced it with 8 gb and also replaced my hdd with sdd.
can anyone help me why my computer is acting up like this?

hope this helps. i tried not to put that much stuff but i thought i might not be including the lines that u really want to see... so here it is. i tried to cut it down as much as i can.
and there was nothing usder system diagnostic reports.
part 1
5:25:02 PM bootlog: BOOT_TIME 1384903502 0
5:26:57 PM bootlog: BOOT_TIME 1384903617 0
6:53:47 PM bootlog: BOOT_TIME 1384908827 0
111/19/13 5:25:02.000 PM bootlog[0]: BOOT_TIME 1384903502 0
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM syslogd[18]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:25:04.000 PM kernel[0]: Longterm timer threshold: 1000 ms
11/19/13 5:25:04.000 PM kernel[0]: Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
11/19/13 5:25:04.000 PM kernel[0]: vm_page_bootstrap: 1872669 free pages and 142563 wired pages
11/19/13 5:25:04.000 PM kernel[0]: kext submap [0xffffff7f807a5000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a5000]
11/19/13 5:26:57.000 PM bootlog[0]: BOOT_TIME 1384903617 0
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 5:26:59.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:47.000 PM bootlog[0]: BOOT_TIME 1384908827 0
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
11/19/13 6:53:49.000 PM kernel[0]: Longterm timer threshold: 1000 ms
11/19/13 6:53:49.000 PM kernel[0]: Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
11/19/13 6:53:49.000 PM kernel[0]: vm_page_bootstrap: 1904413 free pages and 110819 wired pages
11/19/13 6:53:49.000 PM kernel[0]: kext submap [0xffffff7f807a5000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a5000]
11/19/13 6:53:49.000 PM kernel[0]: zone leak detection enabled
11/19/13 6:53:49.000 PM kernel[0]: "vm_compressor_mode" is 4
11/19/13 6:53:49.000 PM kernel[0]: standard timeslicing quantum is 10000 us
11/19/13 6:53:49.000 PM kernel[0]: standard background quantum is 2500 us
11/19/13 6:53:49.000 PM kernel[0]: mig_table_max_displ = 74
11/19/13 6:53:49.000 PM kernel[0]: AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled
11/19/13 6:53:49.000 PM kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
11/19/13 6:53:49.000 PM kernel[0]: calling mpo_policy_init for TMSafetyNet

IMac 27" Not Shutting Down

Hi,
recently my iMac has begun not shutting down properly. For the past week or so, I have had numerous attempts at shutting down my iMac. When I begin the shutdown process, i.e. clicking 'shut down', the iMac gets to a white screen with a rotating symbol, like the start up screen but without the Apple Logo, and goes no further. I leave it for an hour, even more and it still does not shut down. What is the problem?
Thanks

I notice you're on 10.6.7. You might try upgrading to 10.6.8 and see if that helps. I'd recommend updating using the Combo updater instead of using Software Update.
You might also try starting your computer while holding Command and V. Then use it for a while, and try to shut down. Additional lines of text should be displayed, and the last few lines may give us some clues as to what's holding things up.

MacBook will not Shut Down or Restart

My MacBook will not shut down or restart from the apple menu, nor from any other dialog box that pops up, after an update, for instance. The only way I can turn it off/restart is by using the power button. I have tried archiving and installing OS X, but I am still having this problem. Does anybody know how to fix this?

Hi Henry,
Help here: http://docs.info.apple.com/article.html?artnum=303319
Second, make sure you have all your updates. Click the Apple logo in the Menu then click Software Updates.
Reset PRAM by holding option-command-P-R keys down during startup until you hear the chime at least three or four times.
Resetting the PRAM is a standard procedure for the problem you are experiencing.
Also, run Disk Utility and Repair Disk Permissions. DU is located here:
Applications/Utilities. Launch DU, select MacintoshHD in the panel on the left, then click Repair Disk Permissions. Quit DU and reboot.
If you need further assistance, please post back.
Carolyn

My computer does not shut down.

My system does not shut down. I can put it to sleep and it restarts but I have to press the power button to turn the unit off

potvora,
Force Quit Calendar. Go to >Force Quit...>and choose Calendar. Then paste this text~/Library into the Finder>Go>Go to Folder...window and select "Go." This will open the Users Library Folder.
Then open the Calendars Folder and move any any files with "Cache" listed in the name field to your Desktop.
Next open the Preferences Folder in that Library, and move the com.apple.iCal.plist file to the Desktop.
Log out/in or restart, and open Calendar.

IMac won't shut down or restart

My iMac 10.6.4 has been working fine until a couple of weeks ago. It will not shut down or restart unless I push the power button. The little wheel just keeps spinning on the blank screen. I'm not sure but I think shutting down with the power button may not be good for the machine. I do know that when I do start the machine it takes longer than usual. Watching the progress bar, it almost seems to be resetting. I have not installed any major apps prior to the problem beginning. I've run Disk Warrior, Drive Genius, and Tech Tool but none of them have found any problem. I've also have repaired permissions several times (although I have found one exception: "Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired." I'm not sure how important it is or if it's even needed. I don't know how it was modified). Sorry for the long explanation but I'm hoping someone can help. Much appreciated, thanks in advance.
Bob

Hi - you mention OS X 10.6.4 but your profile shows 10.6.5. If you did update to 10.6.5 using software update try downloading the combo installer: http://support.apple.com/kb/DL1324 and re-applying the update. It seems to fix all kinds of strange behaviour. Worth repairing permissions before and after the update.

HP DV6 3209 TX does not shut down properly & sometimes very slow

Hi,
I bought a HP Pavilion dv6 3209 tx laptop only one month ago. It provided Win Home Basic. I tried to install Ubuntu 10.10 Maverick along with it, from a pendrive .... I didn't get installed, & at that time, The screen suddenly became colourful with some bizarre symbols !! I shut it down with the power key.
Since then, The home basic became very slow, cpu usage often reaches 100% or very high even while idle, does not shut-down properly.
Then I formatted the hard disk,clean-installed Win 7 Pro (Got it from msdnaa) as well as ubuntu maverick. Now when I restart the system, it shuts down & restarts. But if shut down, then the desktop goes blank, but the fan keeps running, power indicator keeps glowing, system never shuts down till the power key is long-pressed. Also, The CPU usage becomes very high, sometimes it's normal.
I'm confused. Is that any hardware issue ? Do I need to format it again, install xp sp3 & check it if the problems remain ? Please help !!
when the lappy runs in Ubuntu, it's operating speed or CPU usage is normal ..... even when I'm writing this reply from Win 7, everything is normal, but sometimes it's not so smooth...... task manager shows CPU usage as 90 % or more !! I've decided to install xp & then check if the shutdown issue & slowness remains there too.
Windows-Linux-Unix-Mac

SOLUTION :
Open the BIOS (at the starting press f10).
f9 to restor default
Then save and exit (press f10 again)
Restart the computer.
Do this again and set it back to "Enable" that wil help the computer to not over heat.
And now your ROVE will start and sleep correctly.

External hard drive does not shut down

Hello, When my mini mac goes to sleep my samsung external hard drive does not shut down or dismount properly. when i wake computer i have a error message stating improperly ejected hard drive. It also does not reconize HD until I disconnect and reconnet??? PLEASE HELP Thank you

My Mini was doing the same thing until I reset the PRAM. With four external drives. They would stop inadvertently with an "improperly ejected" error. Granted two of the drives went bad (6 and 7 years old) but a brand spanking new Seagate and a 3 year old Hitachi drive doing the same. Haven't seen the error since resetting the PRAM.
If you don't know how to do that, Reboot while holding the Cmd+Opt+P+R keys until your hear the startup chime three times and then release the keys.

The new version of firefox does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* https://support.mozilla.com/kb/Firefox+hangs

Monitor Does Not Shut Down In 15 Minutes

Under power options the monitor is set to turn off on 15 minutes. updated my Shockwave Flash to 10.0 r42 when a flash video is played in any of of my browser and the browser is shut down the monitor does not shut down in 15 minutes. the computer has to be rebooted and then everything is fine. reinstalled Shockwave Flash 9.0 r124 for firefox opera and the situation is ok.
can not understand why the new flash causes this problem.
computer exceeds all of adobe requirements.
if a monitor does not shutdown in power schemes it usually indicates a process running in the bachground.
In this case there appears to be none and it would suggest there is a problem with Shockwave Flash 10.0 r42 and possibly with all shockwave
player 10 have that problem.
Last year tried another version of 10 and had the same problem
install_flash_player_ax.exe 9.0 r124 will not install on my computer as a pop up says its not the most current version.
install_flash_player_9_ax.exe 9.0.260.0 will install but on most sites a pop up will say flash 10 is required.
Dont know what adobe is up to but clearly something is wrong.
Many people have heard about third-party cookies, and some browsers even block those by default. Some people may even be using Private Browsing modes. However, only few seem to realise that Adobe's Flash player also leaves a cross-browser trail on your local hard drive, and allows for sending cookie-like information back to the server, including third-party sites. And because it is a plugin, Flash does not take any of the browser's privacy settings into account.
http://superuser.com/questions/1627/how-to-automatically-remove-flash-history-privacy-trai l-or-stop-flash-from-stori
Its surprising that no one has noticed this bug and also would like a working copy of install_flash_player_ax.exe 9.0 r124
Any comments would be appreciated.

filed a bug report with adobe.
the attachment will explain it.
the problem has been fixed in a future beta 10.

My iMac will not shut down cause it says my mail is open but it is not and i cannot open it from the bottom of the screen don't know what to do

my imac will not shut down cause it says my mail is open but it is not and i cannot open my mail from the bottom of the screen

Hi there, go in to the utilites of you applications folder and find "Mail" then go stop processes.
If you cannot find Mail then open mail up and follow the process as above.
Thanks an Appple Certified Mac Technician Trainee

Macbook pro does not shut down, blue screen and turning wheel appears

My mac book pro 2011 does not shut down especially after using illustrator or photoshop. It shows a blue screen with an never ending turning wheel. What do i do?

My mac book pro 2011 does not shut down especially after using illustrator or photoshop. It shows a blue screen with an never ending turning wheel. What do i do?

IMac does not shut down or restart

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