Imac doesn´s shut down after itunes

Hey Guys
I´ve got a problem with my mac...27" intel i5 (sep. 2011) with snow leo.
When i listen music to itunes and whant to shut down the mac it only comes a blue screen und then nothing....
it doesnt shut down and i tried it 1000 times...
When i don´t use itunes everything worked very well.
I checkt my mac with some tool, claen it, installed itunes again, but the problem ist alsway there
Please help me.
sorry for my english i come from germany

Hi pooloo2094,
Makesure you are running the latest version of iTunes, you can download it from the Apple site.
also upgrade to 10.6.8, as well you can go to system preferences>accounts>at the top of the window click login items and see if there iTunes helper, if there is highlight it and click the minus sign.
Hope this helps.

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         after the chime press and hold down the OPTION key until the boot manager screen appears.
         Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
         Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

  • My itunes will stop working and shuts down after 5 to 10 minutes playing. I have the most recent updates. How can I repair or correct this from crashing?

    My itunes will stop working and shuts down after 5 to 10 minutes playing. I have the most recent updates. How can I repair or correct this from crashing?

    Hello there, jbenjaminii.
    The following Knowledge Base article offers up some great recommendations for troubleshooting the issue you're describing:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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