IMac doesn't recognise iPod

iTunes and my computer does not recognise my 3G iPod. I've gone through a lot of the posts and tried all the various remedies (5R's, uninstalling iTunes, etc). I have no idea what the problem is - my iPod still works but I can't sync it. Now I'm nervous about manually resetting it from the diagnostic menu (the only way I can) and being left with a useless white box.

I don't know what "almost everything" is unless you describe it, so...
Is this a new purchase that you can trying to use for the first time with your computer? Or did this work before, and does not now for some reason?
If it's new, make sure the USB cable to completely inserted into the shuffle's headphone's jack. The fit can be tighter than expected, especially when brand new.
When you connect the shuffle to the USB port, does the shuffle's light come ON. If it does, what does it do?
Otherwise, you can do a test to confirm the problem is not related to the USB connection. Shut down (power off) your iMac, and disconnect all USB devices including hub, except for standard keyboard and mouse, if normally used. Do this to reset the shuffle
http://support.apple.com/kb/ht1655
Start up iMac, run iTunes, and connect the shuffle to a direct USB port on the iMac. If nothing happens, including no light on the shuffle, connect something else to the same USB port, to confirm it is working (preferably something similar like a USB flash drive or external drive).

Similar Messages

My iMac doesn't recognise some photos on my Kingston camera card won't download on to my iMac

My iMac doesn't recognise some photos on my Kingston camera card but recigognises others. How can I get it to download the rest of my photos?

I'm using iPhoto. I have downloaded some off the same card but every now and then it refuses to recognise all of them. Can't figure out why as I perform the same action each time.

Maverick doesn't recognise iPod touch 4th generation on iTunes

my macbook pro late 2011 doesn't recognise iPod touch 4th gen 6.1.5 on iTunes. I read another thread how to sync via WiFi or ethernet but i don't understand. I just want to sync my music.not apps.

1.Does iTunes give you a message to Erase and Sync, are you trying to put Music from your iPod into iTunes?
2. if the iPod Touch is just not showing up, Go to the Black Apple in the top left hand corner, Select About this Mac, then Click on More Info, the Click on System Report, Under Hardware go to USB is the iPod showing up there in the USB device Tree?
If yes to 1., this is not possible, download Third Party Application and Procede from there
If the device is not showing up in 2. , are there any other items connected to the Computer via USB, if yes, you have a bad cable or bad pin on the ipod touch, if not connect something else to the USB and see if it shows up in 2.
If you do not have any other things connected to the computer via USB and can not connect anything else to a USB try Removing everything from the ports of the computer, Quit any applications, then Shut Down the Computer
When the Computer is shut down
Reset SMC Hold "Control+Option+Shift ( on the left hand side of the computer) and the Power Key all at the same time,for about 10 seconds, if you do this correctly then the computer will NOT Turn On
Then Locate Command+Option+P+R (the last two are letter keys), You will need to press and hold these buttons after Powering on the Computer and hearing the Startup Chime, if you do this correctly the Computer will go Black, White, and the make the Chime again
If this does not solve the Issue and the Device is still not showing up in 2. then you have a hardware problem on the computer and need to get your USB ports replaced

IMac doesn't recognise the internal hard disk (intermittent)

Hi, I was wondering if anyone could give me an advice on this problem.
Background: A few days ago my iMac (20-inch MA877LL) would not boot up, it would sit on the gray screen with the wheel spinning for ever. I thought the OS might have got corrupted so I tried to re-install Snow Leopard from the CD. Installation fails with a message like 'the content of HD can not be changed'. I then went to Disk Utilities trying to repair the disk but had no luck with the repair so I decided to format the disk. I managed to get into my hard disk using the cmd R key combination at power up and backed up my essential files onto a external hard disk. I formatted/erase the hard disk (zeroed out) and tried to reinstall the Snow Leopard again. The installation failed again. Rebooted the system again and tried to re instal again but this time I got as far as the 'select the disk where you want to install Mac OS' but my Hard Disk is not listed, it's a blank list! Rebooted the maching again, tried the installation, this time it sees the hard disk but the installation fails again.
I have tried to change the boot source by hodling the 'alt' key down at power up, but I am only given the option of the CD drive with installation disk as the boot source i.e. no Har Disk. It appears that the Hard Disk is intermittently recognised and hence my problem with booting the maching when the problem started.
I am happy to purchase an internal disk to replace the existing one, but I have a feeling the actual Disk it's OK, after all I managed to access my data to back up and then format it with no problem. I just think there's a problem somewhere that intemittently doesn't recognise the Hard Disk.
Any suggestions will be much appreciated.

You need to have the hard drive replaced. The one that is currently installed has failed.

Itunes doesn't recognise ipod Mini

hi,
About 4 days ago now, I updated my ipod because it kept on saying I had to when I plugged it in. So I did and now Itunes doesn't recognise it, infact neither does my pc. It worked absolutely fine before I updated it.
When I plug it in my computer the computer displays ''Found New Hardware''. It then says what do you want the wizard to do?
-Install the software automatically
-Install from a list or specific location.
If I choose either of these it comes up with
''The software you are installing for this hardware has not passed windows logo testing to verify its compatibility with windows XP.''
if you select ''Continue anyway'' it says ''Cannot install this hardware''
I really dont know what to do. This has never happened before, just as soon as I updated my ipod it happened.
Please Help??????

I wish I could help you. I am experiencing the same problem. There is a problem with the mini and the new updates. Some more paranoid folks are thinking its a scam to get us to buy the new nano. I hope itunes and ipod fix this problem soon!

TS1410 Itunes doesn't recognise Ipod.

My itunes said that the ipod could not be restored and i thought that this might have been to do with the cable(was very worn) as the ipod has not been syncing recently either. However I have bought a new cable and itunes doesn't recognise the ipod at all so I can't even try to restore now?

I wish I could help you. I am experiencing the same problem. There is a problem with the mini and the new updates. Some more paranoid folks are thinking its a scam to get us to buy the new nano. I hope itunes and ipod fix this problem soon!

ITunes doesn't recognise iPod+files on iPod not recognised (1415)

OK, I try to structure the whole thing .... i Tunes doesn't seem to recognise iPod, iPod ejected on connection, 115GB of 'other' data on iPod, nothing plays on it.....
1) When connecting my iPod to iTunes it tells me to restore iPod.
2) The iPod itself disconnects itself from iTunes (showing 'OK to disconnect' on iPod screen). The 'OK to disconnect' stays on the screen even after disconnecting the iPod completely. Rebooting the iPod reveals 123GB of 'Other' data. When selecting Music it shows 'No Music', going to playlists 'No playlists' etc. In setting it says 115GB used, 32.9 GB free. 0 Songs, 0 Videos, etc (all 0).
3) On the iTunes side I get the iPod tab with just the summary tab (no music tab, no photo tab, no nothing).
On the summary tab I have one button I can't click (something irrelevant in this case anywah) and the restore button. Clicking the restore button extracts some software and then gives me the error message 1415 that it cannot restore the iPod.
4) The very first error message calls my iPod by its right name (iPod 160), whereas the iTunes window (and it's name in the lefthand side device list) calls it just 'iPod'. It renamed it when I did a restore attempt earlier in the week. Does this contribute to my woes.

OK, apparently nobody can help .... BUT: solution found! A chap from John Lewis recommended to connect the offending iPod to an apple mac. The apple mac recognised it as an iPod and asked to restore it. And it did. Then connect back to a PC and presto, you restore it there. I'm glad I did no cold formatting etc. on it. I wouldn't have had a clue what I was doing.....

IMac doesn't recognise keyboard (wireless and usb)

Hi!
I've seen similar posts, but non had advice that helped. I'm having this problem for a weeks, before the problem everything worked perfectly. My Apple wireless keyboard start to act strange. I couldn't type some letters, so i put new batteries and still the same problem. When I type for example letter S it appears on screen as DS, the light on the shift key doesn't turn off when pressed. I have also tried to unpair it but now i can't even pair it with the computer any more.
I have bought A4tech KD-126 keyboard which was recognisable by the computer till first time i unplug it. After i tried to plug it in all usb ports, led lights on the keyboard are working but computer doesn't recognise it as a keyboard.
So I have tested other keyboard which my husband is using (A4tech KB-28G) and this only keyboard that works for now.
I want to make A4tech KD-126 keyboard working at least.
Please Help!!

Reset the NVRAM/PRAM and Reset the SMC, then try the wired keyboard again.

IMac doesn't recognise phone attached via usb

I have an iMac and originally I had an iPhone. For certain reasons I have had to change to a Samsung Galaxy S3.
Originally when I plugged my Samsung into the iMac via usb cable it connected without any issues, however recently when I connect it the iMac does not recognise that there is a device attached. However, the phone still charges.
I have tried this on another computer (a pc) and it is recognised, I was just wondering if anyone knows why the iMac has trouble finding the device when it had no issues originally.

Reset the NVRAM/PRAM and Reset the SMC, then try the wired keyboard again.

IMac doesn't see iPods/iPhone

It doesn't recognize any of these:
1 iPod Classic.
1 iPod touch.
1 iPhone 3G.
It doesn't appear in the Desktop, or Disk Utility, or iTunes. I connect any of these and nothing happens in the iMac or in the iPhone/iPods. No beeps, no hard drive noise, no nothing.
The problem isn't the cable, I've tested with different working cables and it doesn't work. The USB port works for everything else.
The iPhondes are recognized by other computers.
I think it might be some kind of a driver thing. If it helps to solve this, I don't see any iPod related process in the Activiy Monitor.
Already tried reinstalling iTunes, it didn't work.
Running Snow Leopard.

Hi frikova
Reset the SMC > http://support.apple.com/kb/HT3964
+1. Shut down the computer.+
+2. Unplug the computer's power cord.+
+3. Press and hold the power button for 5 seconds.+
+4. Release the power button.+
+5. Attach the computers power cable.+
+6. Press the power button to turn on the computer.+
If you connecting the device's to your Keyboard try a port on the back of your iMac.
If your using a USB Hub try the device's without the Hub.
Then if you still do not see any Device's, see > http://support.apple.com/kb/HT1317
Dennis

My Mac doesn't recognise Ipod Shuffle 6th when I connect it

Hi,
I have a problem wuth my new Ipod shuffle 6th generation.
Whan I connect it to my Imac (with Itunes upgrated) it isn't recognised. How can I do?
Thank you

First of all, try a USB port that is built into the Mac, in preference to a USB hub or a USB port on the keyboard. Then, check if the LED is doing anything when it is plugged into that port, and wait a few minutes before concluding it isn't doing anything, as the battery may need to be charged for a while before it starts up.

ITunes doesn't recognise iPod G5 after latest update to 9.0.1

Hello,
I have recently updated to iTunes 9.0.1 and suddenly it doesn't find my iPod G5 anymore. This is very frustrating as I have just finished moving over my headunit + iPod adapter to my new car, with the intent of being able to enjoy the iPod in the car with steering wheel controls... I don't sync my iPod that often (maybe 1x a month on the Mac), but it is up to date and fully charged. Shows in iTunes fine on Windows systems, just not on my MacOS X 10.5.8 + iTunes 9.0.1 since the update...
I have since tried many things, resetting the iPod, restoring it through a disk erase using Disk Utility, trashing iTunes and reinstalling it (not the settings & lib though), repairing disk permissions on my OS drive, nothing seems to bring it back! The iPod shows fine in Finder and otherwise works (worked) fine. After a disk erase iTunes detects the iPod and suggests I restore it, but after the restore it just doens't show it anymore... What can I do to fix this? Can anyone tell me where to get hold of older versions of iTunes? Maybe if I back up the install it will work again. Thanks for your help!

"iPod should OLNY be restored via iTunes"
In the old days we had the iPod Updater, which would still allow us to restore/update it in the event that iTunes wouldn't 'notice' it, nowadays we HAVE to go through iTunes to perform diagnostics/updates/restore. Hence, what do you do when it doesn't show in iTunes so you can't "restore it the proper way"? It doesn't make sense that the solution (restore) to a problem (not showing in iTunes?) requires the problem not to take place...
Anyway, if anyone has a clue what is up with my jinxed iTunes install, let me know. Thanks!

IMac doesn't recognise HP Photosmart 5100

I have been using an HP Photosmart all in one printer with a wireless connection with my iMac for three months. Todaty I turned the printer off. When I turned it back on, the computer didn't recognise it.
The printer's name is not in the list of possible printers to connect to, in fact there are no printers listed. I have tried to add the name nut nothing happens.
I read somewhere on the net that I should go to
Applicarions
Go
Utilities
and choose Printwrs, but printers aren't listed in the utilities.
It looks as though something important is missing, but I don't know what.
Thanks for any help.

Thanks for all the help.
I did as you suggested and reset the print pane in Print and Scan in System Preferences. But his hasn’t helped at all.
I tried to type the name of my printer into the box at the top of the “Add Printer” window, but nothing happens when I click Enter.
We have two User Accounts on the iMac and the printer will not work on either of them

IMac doesn't recognise any USB external hard drives

2011 iMac running on OS X 10.7.5
1. I have tried 3 different hard drives now and none of them work on iMac but all work on Macbook Pro
2. Not appearing anywhere - evenin in Disc Utility
3. Tried to remove all other USB's in use and still no joy
4. Tried to turn computer off and remove power for 10 mins and still no joy.
5. The one I want it to work for is Seagate Backup Plus but like the others just doesn't see it.
Can anyone give any further advice?

Thanks BDAqua I tried your solution as I mentioned in point 4 or my initial discussion but this did not work.
I only have a USB do you think I should buy a firewire cable and try that?
My USB works for everything I've tried apart from portable hard discs.
The firewire bug link you sent is obviously for firewire issues so I assume I don't need to read this until I have tried a firewire cable?
What do you mean by this statement "If so, I suspect the AC PSU if it has one."?
I'm not technical so couldn't understand the acronyms or how this statment tied in with the previous instructions.
Thanks again for taking the time to help me

I've created new User account on my PC for separate itunes library/account. Have had to change apple id to do this. When I connect to pc, itunes opens with CDs I've already loaded, but it doesn't recognise ipod. No left panel opens with devices. Help!

Can anyone help? Two ipods with originally one itunes library and (I think) same Apple id). Now need 2 Libraries with separate account for separate buying etc. Recommended I create new library on separate PC User account which I have done together with new apple id. I have added this apple id to the ipod needing separate account. When I hook up, I can't sync. No 'Devices' left panel appears at all. I'm at a loss here so any help woudl be great. Thanks.

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
If necessary:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X

IMac doesn't recognise iPod

Similar Messages

Maybe you are looking for