IMac doesn't take CD or DVD

I have a new iMac (3 months old) and it's not taking any discs and it doesn't show it has any discs inside the drive. I don't know what's wrong? Anybody have any suggestions, please?

Sounds like you need to take your system somewhere. Either the drive or the cable for the drive is bad, or just loose. Whatever the case, it will likely require someone taking apart the system.

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    Hello everybody,
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    Apple has an article regarding troubleshooting this issue:
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    Zap the PRAM and Reset the SMC, then try again.

  • I can not take out the DVD RW disc from the drive PIONEER DVD-RW DVRTS09

    I have a iMac 2010.
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  • IMac with Blu-Ray or HD-DVD drive. When?

    Is there any info about when iMacs with Blu-Ray or HD-DVD drive will be available?

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    My 2011 iMac doesn't work with display sleep anymore after installing a clean copy of OSX 10.8 Mountain Lion.
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    Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

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    Can't burn data to a CD because iMac doesn't recognize that a CD has been inserted.  Also, it won't let me eject the disk. How do I get my iMac to let me burn the data to the CD and eject the disk?  
    Finder currently has 2 "Untitled CD"s listed in it.  One has been in there for months (without a CD inserted into the machine).  I have tried several times unsuccessfully to remove the item from finder.

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    Ejecting the stuck disc can usually be done in one of the following ways:
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    Unfortunately, that usually means the drive has died although it doesn't mean some other hardware failure or even software failure (in some cases.)
    I think the wise thing to do is take it in for service.

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