IMac DualCore with Ethernet problem

Hi,
today I received my new iMac Dualcore 17". But after installing I suddenly realized that the ethernet port is not working. I plugged in my DSL-cable and nothing happend. The modem is working fine with my older Mac. Apple Support Chat advised me to reset both the PRAM and SUM, but unfortunately with no success.
Does anyone of you have a clue what to do? I'm not very keen on sending my new iMac back to Apple and waiting another couple of weeks before they get it fixed.
Thanks in advance to any reply!
Cheers,
Mathias
(Munich - Home of the Oktoberfest)
iMac G4/iBook G3/iMac Intel   Mac OS X (10.4.4)  

Do you have any details s to the problems you
experienced with the Cisco Switches? I also have a
Cisco VoIP system in place and I keep getting kicked
off the network when connected through the phones.
Did you just plug the computer into the wall and
disable all the 802.11q trunking on that port? If
so I think I may have another jack close by that can
be set up for this specific computer.
Correct. 802.1Q trunking is specifically what the Ethernet interfaces on apparently all Intel-based Macs to date are having troubles with. In other words, disable the aux VLAN on a switch port, and the Intel-based Mac's Ethernet will work on that port. (Obviously this suggestion assumes you have netadmin privileges over your switch!)
It concerns me that no software update has yet been released for this problem. One would think if it were simply a driver issue, an updated driver would have already been released. Thus, one might be lead to believe that the problem goes deeper than software.
PowerBook G4 17" 1.33 GHz 2GB/80GB   Mac OS X (10.4.5)  

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    com.apple.driver.AppleMCCSControl          1.1.12
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    com.apple.iokit.IOHDAFamily          2.5.3fc1
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    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleSMBusController          1.0.11d1
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    com.apple.kext.triggers          1.0
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    com.apple.iokit.IODVDStorageFamily          1.7.1
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    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IO80211Family          600.34
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    com.apple.driver.NVSMU          2.2.9
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOAHCIFamily          2.6.0
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    com.apple.iokit.IOSMBusFamily          1.1
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    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Or you can:
    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
         computer and after the chime press and hold down the OPTION key until the boot manager
         screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
         Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).

  • Possible reason for the iMac G5 with 10.4.3 Sleep Problems

    Ok first off let me say that I got this new iMac G5 20" about 4 days ago. It's wonderful. If anyone out there is holding out for the intel machines, don't wait, get a G5. It's a fantastic machine. Now on to the meat of the subject. The story goes like this; I hooked up my Plextor PVR with eyeTV to my iMac to see how well it would do (been using it with a P4 Windoze XP machine and my iBook G4 14" with no problems). It worked just great. No problems with the iMac, the PVR or any of my other addons (including the boatload of software I migrated over from the iBook). So I set up EyeTV to record some stuff while I was asleep. It's supposed to wake up the Mac, record the shows then the Mac goes back to sleep. Easy huh? Well the wakeup, record part went just fine but the Mac wouldn't go back to sleep. Perplexed (actually thrilled, this is where I have my most fun with new machines, figuring out why they aren't working correctly) I did all the standard "I can't get my Mac to sleep automatically" things. You know, blow away all the plist files that have anything to do with powermanagement and autowake, reset NVRAM from OF, reset the PRAM (3 times just like the old days), reset the SMU, blow away all the Bluetooth plist files, etc, etc. Did them all, don't suggest any, I did them all I swear, really. I've been through this kind of thing before. One big difference with this iMac. Nothing and I mean nothing would work to fix the problem. The only way the bad boy would sleep is by hitting the Power button for a second or selecting "Sleep" from the Apple menu. Hmmmm. Spent the better part of a morning reading every thread here about peoples problems like mine. One post and I mean exactly one had something I hadn't tried. I rebooted the Mac in Safe Mode (hold the shift key down while it boots until you get the login screen with the red text "Safe Mode".) I forgot that OSX even did that. Logged in as myself (normal login but still in safe mode) and low and behold the thing would sleep automatically! I repeated this (boot in normal mode, boot in safe mode) many times. Every single time the Mac would sleep from safe mode but not from normal mode. Tells me it's software not hardware. In each mode I run "Activity Monitor" and save a list of the running processes to a text file. Now compare them and shutdown each process that is different one at a time. To make this story somewhat shorter (heh) I finally found that I could consistantly make the machine sleep or not sleep by killing the "mdimport" process and restarting it. This has to do with Spotlight. To be exact, it's the process that imports Metadata into Spotlights data list (I'm no expert, have a basic understanding of this). So on a hunch I ran the terminal and entered the command to delete then rebuild Spotlights databases, "mdutil -E /". Then I let Spotlight rebuild that databases and rebooted. Guess what? The iMac sleeps perfectly now, go figure. I did this once so far and the Mac has been working correctly now for about 5 hours. I've got a feeling that the problem will come back. Especially if it's an inherent problem in Spotlight and the 10.4.3 upgrade. I don't seem to have this problem with 10.4 or earlier. Long post I know but I thought it could help someone out. Please post any comments. I'd like to know if what I did is coincidence (I really don't think so since I reproduced it many times) or not.
    -joe-
    iBook G4 1Gig, iMac G5 2.1 Gig, iMac 266   Mac OS X (10.4.3)   iMac 266 running 10.3.6, been using Macs since the '80s

    Right guy's i to have researched this problem
    concerning my auto sleep problem.I started off by
    following Joeaux's original post by safe
    booting,noting what was running in the activity
    monitor,booting normaly and again noting what was
    running now.I eliminated the same processes that were
    running from both boots, and then started quiting one
    by one, the extra processes, from the normal boot, in
    activity monitor.Once you quit a process, allow the
    computer to try to go to sleep i.e set energy saver
    to 1minute and wait to see what happens.I tried the "
    mdimport"as of Joeaux but this was not my problem.In
    my case the sleep problem was down to two
    applications called N67U_ButtonManager and
    N124U_ButtonManager.These are for use with my Canon
    scanner.I also noted that if i left the scanner
    connected to the computer this would also stop it
    going to sleep,even after deleting the two
    applications.Hope this helps!
    Thank you now i know that those login items are for my scanner, and not logic audio i am a little less angry(Logic is now an apple application but the version I run was from the emagic days and i presumed that the button managers were from this app as it was the oldest bit of software running on my machine) By the way any apps that may cause a problem like this are more than likely simply residing in your user login items and can be disabled from there permanently as far as i can see.

  • Intel iMac 20' users - any problems with noise on your firewire interfaces?

    Someone please tell me that they have a quiet intel iMac 20'/Firewire interface set up, I'm having problems with a lot of digital noise from my Saffire LE & badly am hoping it's 'fixable' or just a faulty unit but more so, praying it's not noise from the iMacs Power supply that will interfere with any firewire interface I get???
    I've read many posts about G5's suffering from noisy psu's which was one factor in my choosing an intel iMac & I chose the Saffire on it's great reviews for sound quality, there's no way I can work with the noise I'm getting & I'm pretty much panicking that if it IS the iMac & firewire thats the problem I'll be screwed as i only have 6 pin firewire as a useable option (really don't want to use usb2)
    Incidentally, the 'budget' set up I had previously (PC & soundblaster audigy) didnt suffer from any noise like this (at least not that was even audible with the mixer levels at conversational level!) which i guess rules out any blame of this on 'mains hum/interference'?
    The noise is there with the saffire's monitor output knob at any setting & with no inputs connected, it;s even worse if i power the saffire with it's external psu instead of off buss power. I'm not using a firewire hub & I've tried switching firewire leads & removing the firewire hard drive i have in the other port in case this was affecting it.
    Would really appreciate hearing from anyone with similar troubles or even better anyone thats NOT having this problem with a 20' intel iMac & firewire interface so at least i know there's light (& quiet!) at the end of the tunnel
    Adam
    Intel iMac 20'   Mac OS X (10.4.7)  

    funnily enough I'm going the other way, I have a rack of external modules/>sampler/fx etc & a crate of looms I've just unplugged as they've not been >turned on in so long!!!
    I hear you there!
    The noise is there without any inputs at all to the interface, its defiantely >digital though, its like a toned version of the sound of an old telephone >modem.
    What I mean, is try disconnecting everything, drives and all. You might even disconnect the interface and crank up the iMacs volume to see if it is there. If it is, you can try the UPS and see if that takes care of it. Then add them in one at a time. All it takes is one cheap power brick in the mix to cause all kinds of trouble (if your using powered monitors, that brick too). Noisy components can actually send noise back into the source power.
    I know it can be really frustrating, especially if you have noise coming from more that one source. The key is to strip everything until it is quiet and then add them back in to see where the worst is. Then come up with a plan to try to get rid of the noise.

  • Mail on iMac not accessing MS Exchange server but both iPhone and iPad access the same account with no problems.

    I have been using an iPhone and iPad to access my work emails via our MS Exchange server for a number of years now with no problems at all.  I recently replaced my home PC with an iMac (first Mac I have owned) but cannot get it to communicate with the exchange server.  I've checked and re-checked the information on the iMac and my iPad - I even deleted the mail account on the iPad and input the details concurrently with setting up on the iMac - but the Mac will not access the exchange server.
    I receive the message "The Exchange server "---------------" rejected the password for user "------"  Enter you password again or cancel."  I am using the correct password.  iPad and iPhone are logging on using that password fine.  iMac just ends up repeating this message.
    Our IT support at work assure me that there is no reason from their end for it not to work, and reasonably point to it working using the iPhone etc.
    I'd be extremely grateful if anyone can provide a solution to this basic, but extremely frustrating, little problem.

    iPhone and iPad use a different way of accessing the server.
    I don't know the exact details, but we are using Zarafa instead of Exchange and have the same problem:
    iPhone and the likes can connect to Zarafas z-push interface, which is some identical interface to the native Exchange interface, while the desktop e-mail application tries to interface with the web front end (via http) of the server.
    These are completely different setups and it depends on the actual installation of the server to get this going.
    So, you will most likely need different access parameters for the desktop - and the web mail feature has to be enabled on the Exchange server.
    In my opinion using the web mail interface is just silly. On the other hand, the native protocol has less features comparedto the web front end, so you are somehow stuck with sins of the past.
    Good luck!

  • After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?

    After installing the new Yosemite OS on my iMac I can no longer send email. I can receive email, but not send. I use gmail and can send email on the gmail (google) site, but not on "mail" on my iMac. Any others with this problem? What should we do?

    My gmail, which is correctly configured for Mail with gmail SMTP and Google IMAP, works for awhile on Mail, which I leave open while working on other applications. But several times a day I get msg from Google: "We recently blocked a sign-in attempt to your Google Account" . . . and requiring me to verify my account details, re-enter passwords, confirm security settings (or change them from "disable" to "enable less secure methods" and so on). In Mail I also have tried "taking all accounts online", and re-entering my gmail password inside Mail account settings. These steps successfully re-set comms between gmail and Mail ... for awhile, then it happens again. Enough occurrences over a work day that I just quit Mail and revert to accessing gmail directly. Apple Care advisor and an Apple knowledge base article say that Apple can't deal with this, as gmail is third-party app, and they refer me to gmail, and so far I've found nothing helpful there.
    From today I also have several instances of a window saying "Mail has unexpectedly closed" and asking me to Re-open it.
    I also use Yahoo mail, which stops working with Mac Mail at the same time as gmail, but I do not receive notices to re-verify from Yahoo.
    I recently upgraded from Mavericks to Yosemite. The Mail problem happened occasionally with Mavericks but is far more frequent with Yosemite.

  • I have a Panasonic FZ38 HD camera. I can load and view my hd movies onto iMovie with no problems via my camera or a card reader.  When I try to copy my hd videos from my old Windows pc to my new iMac, the picture speed has doubled but the sound is normal.

    I have a Panasonic DMC-FZ38 HD camera and have lots of hd movie clips stored on my old Windows Pc using Photofun software supplied by Panasonic, which I want to transfer to my new Imac computer.   I am able to copy my most recent movies that are still on the memory card from my camera onto Imovie and view them with no problems at all.  When it comes to copying my old existing hd movies stored on my Windows Pc (and which are no longer stored on a memory card), I discover that when I view them on the Imovie, the speed has doubled but the sound is normal.   In order to transfer my old movies I have copied them back  onto a memory card (SDHC - the same card as previously used) and then put the card back into my camera and then copied them onto my Imac via the camera USB.   I have also used a card reader but get the same result.     If I view the same movie through my camera, or look at it on my old pc, it plays at normal speed.    Does anyone have any ideas as to why this is happening please?

    have you read and watch the Tutorials..? :
    http://www.apple.com/ilife/tutorials/#imovie
    iM is a bit.. iffy, when it comes to the definition, what a 'camera' is. historically, only tape based machines were a movie-camera. nowadays still-cams allow movin' images too..
    but, as mentioned above: the intended workflow is: material from photo cameras (even when they move) => import via iPhoto; material from video cameras (even when they don't move.. ) => iMovie
    when the import is done, you'll notice in all iLife apps the 'media browser' - in iM09, on the very right, the icon with a camera on.. click it, presto, all (incl. your 'videos') your iPhoto Library at hand for usage in iMovie.
    watch this:
    http://www.apple.com/findouthow/movies/imovie08.html#tutorial=otherimport
    (about from midths of tutorial...)

  • HT3275 Hi, I have backed up 2 IMACs and one Mac Book Pro but for some reason, the 3rd IMAC come up with this problem: The backup disk image "/Volumes/Data/Anthony's iMac.sparsebundle" could not be accessed (error -1). Why? They computer system is up to da

    Hi, I have backed up 2 IMACs and one Mac Book Pro but for some reason, the 3rd IMAC come up with this problem: The backup disk image “/Volumes/Data/Anthony’s iMac.sparsebundle” could not be accessed (error -1). Why? The computer system is up to date and I have had no issue with the other computers, just this one.
    Many thanks
    Anthony

    Try this Discussion...
    https://discussions.apple.com/message/18783684#18783684

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