Imac dvd is not reading

Our Imac DVD has become VERY picky about what dvd it will read.  Is this hardware, software or what?  The same movie dvd will play on my macbook or a dvd player.

Hi tiger14,
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801#
Cheers,
- Judy

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