IMac Freezes on blue screen during startup after installing itunes 9.2

I let iTunes update to 9.2 today on my 27" iMac quad and when it restarted itself it froze on startup at the blue screen. The blue screen switches between two different shades but never exits that loop. I CAN boot in safe mode (which is what i'm doing right now).
Thus far i've tried:
- reinstalling itunes
- resetting my pram
- uninstalling itunes
- removing itunes startup app
I still cannot boot normally. Help!

You might try booting from your install CD and running disk repair in Disk Utility.

Similar Messages

IBook G4 Freezes at Blue Screen During Startup.

iBook G4 933 MHz
Mac OS X 10.4. Tiger
640MB RAM
40GB internal ATA hard drive
Computer boots but then quickly locks up.
If I immediately restart, then the iBook hangs at the blue screen before the Mac OS X progress screen appears.
If I remove the battery and unplug the power cord then allow the computer to sit for at least 30 minutes, able to fully boot, but then the machine quickly freezes up.
I assume the problem is heat related?
I have so far:
- Totally disassembled/reassembled
- Reset PRAM
- Reset NVRAM
- Reset PMU
- Unable to do target disk mode
- iBook freezes same way when booting to Mac OS X install DVD
Able to boot to shell command line mode no problem.
FSCK reports no issues with the HDD.
Sometimes during startup a fan turns on briefly, but not every attempt to boot.
Yes-- I know about the 'solder' issues with iBook G4 logic boards, but I do not think the above is related. The VGA works fine.
Thanks for any assistance that can be rendered.

After a month, I have been notified by Superior Reball that the logic board has been repaired. I promptly made payment of $35 and the board was shipped back to me on June 17 via USPS Priority Mail Delivery Confirmation. I have received the tracking number and anticipate receiving the package by June 20.
In my situation, well worth the wait for only $35.
Even though I chose to totally disassemble the iBook, Superior will do the disassemble/reassemble for $75.
I would not have done it by shipping the entire iBook, though. With the higher shipping cost, insurance, having to send out the hard drive with no back up, the higher repair cost, etc.-- in the end a prohibitive expense. I could probably buy a used iBook G4 for no more than $200, to put things in perspective.
In summary, Superior Reball had a great price, good enough communication (they answer the phone, but not e-mail) and it looks like fast return shipping. It took a lot longer than the ad states, so I am applying the old 'price, speed, quality-- choose any two' rule here.

IMac Freezes at white screen during startup

Hello,
I was off of my iMac for an hour or two so my screen saver when on. I went to wake the computer and it was frozen. I tried using the keyboard and mouse to wake up the computer from the screen saver, but it would not work, so I powered the iMac down manually from the button on the back. I let it sit for 15 minutes, then I tried to start the computer up again. Now at start up, I get to a blank white screen with the spinning moving pin wheel, and that is it. Any suggestions?

You could try to use SafeBoot mode on startup, essentially you'd hold the Shift
key down on startup, perhaps you may need to login after waiting quite awhile,
then continue holding the shift key down until you see a traditional desktop.
And then use Disk Utility to verify HDD, & repair disk permissions.+ Restart.
Or if you have a system install-restore DVD, boot from that and have the
Installer's version of Disk Utility check verify repair the hard disk drive.
It can also repair disk permissions, too, from the booted version of D.U.
Then when it is done, choose the startup disk from installer menu options.
The DVD should eject, but if not, it should be ignored as a boot volume
after you've chosen the Mac HD as a boot system.
PS: If your computer is now running a system later than Snow Leopard,
where no DVD would be needed if it has a Recovery partition in the HDD
then you could see about booting into Recovery (command + R) to access
the later system's OS X Utilities, and choose Disk Utility to check/repair, etc.
These may help.
Good luck!
edited

Getting light blue screen during startup for 3-5 Seconds

I get a light blue screen during start up for about 3-5 seconds. It shows the spinning image for loading, once its done that goes away and then it goes light blue for couple seconds then back to the white page with the apple logo then brings me to the user login page. It also takes longer then usual to start up, load dock and the menu bar. I've read around and it seems people are saying its normal? but this just started happening.

Which model Macbook Pro do you have?
It also takes longer then usual to start up, load dock and the menu bar.
How large is your hard drive and how much hard drive space do you have left?
Go to your Account/Login Items and get rid of all you do not need.

HP Pavilion dv7t-6c00 CTO Blue screen at start after installing new AMD Mobility Radeon Driver

hi, after installing the new driver from AMD (14.4) windows shows blue screen at startup, there seems to be comflict between this and the Intel HD 3000 driver provided on the official website of HP, I try to install the driver from Intel and windows working mode only basic colors so I went back to install the old intel driver, both drivers can be updated in the official website to support the latest games and programs?

Hi RodMoltedo,
Welcome to the HP Support Forums!
I see you are having some issues with the updates to your AMD and Intel Graphics cards on your HP Pavilion dv7t-6c00 CTO Entertainment Notebook PC. Could you please tell me what operating system you are running on your computer and where you went to get these updates?
Please let me know and I would be happy to help you with this.
Thank and have a nice day!
I worked on behalf of HP.

IMac stuck on blue screen on startup

I recently purchased an iMac 21.5". It is running Mac OSX 10.6.2 (Snow leopard). When I turn it on it passes the screen with the gear and the apple logo, but gets stuck on the blue screen, with only the cursor showing.
I have already tried:
1. Booting into safe mode and deleting all startup items.
2. Resetting PRAM and NVRAM
3. Running Disk Utility and repairing the disk.
Anyone have any suggestions on hwo to fix it?

Try this:
You will need to type some Unix commands. If you are not comfortable with this, I don't know of anything other than a re-install. But if you are careful, you should be OK. I recommend you print this out in a largish mono-spaced font so you don't miss any spaces (or add extra ones). Note that case is important.
Be careful. Some of these commands are dangerous, since you are going to be root.
Start up in Single-User mode by restarting the computer. After the chime press and hold down the COMMAND-S keys until you see white text on a black background. When this has finished you will see a prompt ending in '#', although there may be other messages. Enter the following commands after the prompt:
/sbin/fsck -fy
Press RETURN. Wait a few seconds for 8-10 lines of output. If the last line says repairs were carried out, repeat this command until you get a message 'The volume <yourdiskname> appears to be OK'. Then continue with:
/sbin/mount -uw /
cd /Library/Preferences
rm com.apple.loginwindow.plist
rm com.apple.windowserver.plist
cd /Library/Caches
rm -r *
cd /System/Library
cd /System/Library/Caches
rm -r *
reboot
Press RETURN after each command.
This should now take you to a proper login screen after the normal boot sequence. You should then Repair Permissions by using Disk Utility (in your /Applications/Utilities folder).

Lenovo 3000 N200 - Blue Screen during Startup

I have a 3000 N200 laptop running Windows XP which has begun showing a blue screen error then restarting during startup.
When turned on, it shows the Lenovo logo page then a page saying Windows did not start successfully last time. When I choose to start Windows in both normal and safe modes, the XP startup screen comes up then a blue screen flashes up for 1/2 a second then it restarts. I disabled restart due to system failure and read the error code, details are below:
UNMOUNTABLE_BOOT_VOLUME
Technical Information:
*** STOP: 0x000000ED
(0x86F5F030, 0xC0000006, 0x00000000, 0x00000000)
Choosing to start with command prompt loads files up to...system32\drivers\mup.sys, then freezes and restarts.
I have tried to enter the rescue and recovery using the LenovoCare button and F11, but this begins to load then freezes on the first screen.
I rang Lenovo and they sent recovery discs but these have not worked, bringing up the Rescue and Recovery first screen with the Boot CD and freezing as with the LenovoCare/F11 buttons.
I will be ringing Lenovo again tomorrow but any advice in the meantime would be much appreciated.
Message Edited by SuperstarDiver on 09-02-2008 08:51 PM

OOPS!!
Thanks for the PM, I made a mistake and inserted the wrong link
This is the correct link which I meant to post. It's a link from this site which you may want to add to your favourites.
Sorry
Andy ______________________________________
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IMac Freezing Up/Blue Screen

If this was posted in the wrong forum, please move.
Sunday evening, my iMac G5 started freezing up a lot. I was forced to keep restarting my computer. Originally, I thought it was due to Firefox 3 seeing how I just downloaded it a few days prior. I ended up deleting Firefox, but the problem only got worse. After looking online and trying such things as repairing the permissions, I gave in and did a disk install (while keeping network settings and files). Disc 1 install went fine, but everytime I tried to install the contents of disc 2, it would freeze. I decided to just attempt to do a full re-install losing all of my contents of my computer. Finally, while starting in Safe Mode, I was able to finish installing disk 2.
However, now I can't even get on my computer without it going to a plain blue screen (NOT the default wallpaper) and either the spinning pinwheel (I assume it was freezing up) or a curser. There wasn't any dock or any icons most of the time. Occasionally, it does take me to my default wallpaper, but it freezes up before the entire dock shows up.
Everything seems to work fine in Safe Mode, but trying to log into the normal mode always gets me to the blue screen or a frozen screen.
My S.M.A.R.T. said that it was verified. Meanwhile, through the install disk I have been in Disk Utility and I have ran a disk repair and repair permissions. The problems continues though.
I've presented my problem to another message board which had the general thought that my HD was dying and I was in need of a new one. However, I have conflicting reports as another person is saying that my HD is not dying, especially considering the S.M.A.R.T. was verified.
Right now money is tight, so I can't just easily go out and buy a new HD. So I'd like to try anything before giving into that. Any help would be greatly appreciated.
Details:
17-inch iMac G5 (Ambient Light Sensor)
1.8 GHz PowerPC G5 processor with a 17-inch screen
Owned since Sept 2005

Hello and Welcome to Apple Discussions ...
If you haven't tried this yet... grab your system restore disk(s). Make sure your Mac is shut down. Now, while holding down the C key, press the power button and insert the disk. Keep holding the C key until you see the Apple logo on the screen. Now, an Installer window will open... ignore that and go up to the Menu and click Utilities/Disk Utility. DU will launch. Select MacintoshHD in the panel on the left, make sure the First Aid button is selected and click Verify Disk. I'm not talking about the S.M.A.R.T status.. this is going to check to see if there are errors on the drive. If DU reports errors, click Repair.
Now, you can't use Disk Utility from the Application folder on the drive, you can only Verify and Repair the disk from Disk Utility on your restore disk(s). If Disk Utility reports errors but cannot repair them then you might want to look into a good disk repair utility such as DiskWarrior
www.alsoft.com or TechToolPro www.micromat.com Neither are expensive.
I understand how important your Mac is to you and I hope this helps.
Carolyn

Gray screen during startup after boot camp installation

I cannot either Mac and Windows t start on Mac Mini after I updated with Windows7 on Bootcamp.

Hi there Sudarshan21,
I would recommend taking a look at the troubleshooting steps found in the article below.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
-Griff W.

Can't get past the Blue Screen during startup

I decided to upgrade the 4/8/08 firmware on my aluminum bluetooth keyboard this afternoon using my mac mini. Shortly after the procedure started, something happened to the keyboard and it could not complete the install. I tried a second time, but again no luck. I then decided to replace the keyboard batteries and try again, but I was no longer able to connect the keyboard to the mini.
I decided to restart the computer and try the whole procedure again. But after the grey screen comes up with the Apple logo, the mini went to the blue screen with the spinning gear, then the mouse appeared in the upper left hand corner, then a little later the gear, then nothing, then the mouse, then the gear... I could never get past this blue screen.
I plugged in a wired keyboard and was able to startup 10.5 using the install DVD, which allowed me to check and repair the permissions and the disk. After a restart, still stuck on the blue screen.
I tried zapping the pram. Still couldn't get past the blue screen.
I was not able to start up in safe mode (is the timing critical for when to hold down the shift key?)
I started up in single user mode and attempted to move the preference files as described here:
http://docs.info.apple.com/article.html?artnum=106464#symp1
but got an error that I did not have the correct permissions. I assume that is because I was trying to save the preference1.old (and preference2.old, etc) files to the root part of my hard drive.
Any suggestions? Does it make sense that upgrading the firmware on a bluetooth keyboard could take down the whole computer???

Disconnect all peripherals from your computer.
Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.

My mac pro only shows a blue screen during startup? how do i get out of this to the desktop?

Cannot access the desktop, only the Apple sign and pinwheel icon come on, after a couple minutes it goes to blue screen only. Have held shift during bootup to start in safemode, but this doesnt even allow you to choose safe mode. Please help.

Try holding option+Apple Command + s keys to get into single user mode. May be a little unnerving as it will get you to text based screen. Grab a pencil and paper and copy the commands that are listed also pay attention to the spaces.
/sbin/fsck -fy <return>
If the it says File System Modified hit the up arrow key it will repeat the line you typed. Hit return.
If it DOES NOT say modified then type in the second line.
/sbin/mount -uw /<return>
At the prompt type reboot<return>
Let us know if it helps.
Ciao,
Lou Cioccio

Flashing blue screen on startup after unplug

MacBook Pro - Leopard 10.5.8
After closing MBP, thus sending it into a state of sleep, I accidentally unplugged it. (No battery.)
When I turn it on, it goes past the Apple logo to the blue screen and keeps flashing two shades of blue, with an occasional loading wheel.
-I've repaired disk and disk permissions via OS Disc.
-I flashed the PRAM.
-I can boot XP Bootcamp partition.
-I cannot Safe Boot.
Any ideas?

I am now running 10.6.8 off an external drive. I copied my Applications and pretty much everything from Library folders that weren't Apple system stuff (it wouldn't let me replace those). I just tried to open Pro Tools and it can't because something is missing. Any idea what this might be and if it might be something I should try to salvage from the corrupt system drive using Data Rescue?
I can reinstall Pro Tools from scratch, but I'd rather not if I can just easily find the files it needs.
Here is the error report:
Process:         Pro Tools LE [2997]
Path:            /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/MacOS/Pro Tools LE
Identifier:      com.digidesign.ProToolsLE
Version:         ??? (???)
Code Type:       X86 (Native)
Parent Process: launchd [124]
Date/Time:       2014-06-13 06:05:47.545 -0700
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          5528 sec
Crashes Since Last Report:           234
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      B4863945-9577-4D54-832E-BDC91F92DD76
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/CFnd.framework/Versions/A/CFnd
Referenced from: /Applications/Digidesign/Pro Tools/Pro Tools LE.app/Contents/MacOS/Pro Tools LE
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS723225L9SA62, 232.89 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 3
USB Device: External USB 3.0, 0x0480 (Toshiba America Info. Systems, Inc.), 0xa006, 0x24100000 / 2
USB Device: USB 2.0 Hub [MTT], 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0201, 0x26200000 / 2
USB Device: USB 2.0 Hub, 0x1a40 (TERMINUS TECHNOLOGY INC.), 0x0101, 0x26270000 / 8
USB Device: iLok, 0x088e, 0x5036, 0x26271000 / 11
USB Device: Composite Device, 0x059b (Iomega Corporation), 0x0370, 0x26272000 / 10
USB Device: WD10EAVS-00D7B1, 0x13fd (Initio Corporation), 0x1340, 0x26273000 / 9
USB Device: My Book 1140, 0x1058 (Western Digital Technologies, Inc.), 0x1140, 0x26260000 / 7
USB Device: My Book 1140, 0x1058 (Western Digital Technologies, Inc.), 0x1140, 0x26210000 / 6
USB Device: My Book 1140, 0x1058 (Western Digital Technologies, Inc.), 0x1140, 0x26230000 / 5
USB Device: FA GoFlex Desk, 0x0bc2 (Seagate LLC), 0x5071, 0x26240000 / 4
USB Device: My Book 1140, 0x1058 (Western Digital Technologies, Inc.), 0x1140, 0x26220000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3
FireWire Device: 003Rack, Digidesign, Up to 400 Mb/sec
FireWire Device: FreeAgent FW, Seagate, Up to 800 Mb/sec

X60 Blue Screening during Startup

Hi,
My X60 currently goes to the blue screen every time it gets into the Windows loading screen. I can't run safe mode, last known configuration, etc. without it blue screening either. I've run the built in Thinkpad diagnostic software and nothing fails. I've been told this may be a hard drive issue, but would appreciate any other advice.
Thanks

This just happened to me. Are you running Svc Pack 3? If so you'll have to restore to factory install - load up in safe mode to save your personal files then reimage.
Annoying, but went smoothly for me

I have a white screen at startup after installing Yosemite. Help!

imac 2011 goes to white screen and black cursor during startup

Hello Hackdog1,
It sounds like you are unable to boot your Mac after updating to Yosemite I would recommend you use the troubleshooting in the following article to help resolve the issue:
Mac OS X: Gray screen appears during startup
Start with these steps, and work your way down the rest of the article if needed:
Disconnect, test peripheral devices and network cables
Note: "Peripheral devices" refers to external devices other than what came with your Mac, such as hard drives, printers, or hubs that you connect via a USB or FireWire cable.
Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Disconnect all peripheral devices such as external hard drives or printers (leave only the display, a keyboard, and mouse connected).
Disconnect any Ethernet cables.
Start up your Mac.
If you can start up this way, one or more of your peripheral devices (or installed software related to the device) is probably causing the gray screen issue. Connect one device, then restart your Mac to test for the issue. Repeat the process until you locate the device at issue. Make sure the device is powered if it needs to be to operate correctly. Check with the manufacturer of the device for support or possible software driver or firmware updates that may be available for the device. Try a different cable with the device if possible (such as a different USB or FireWire cable).
Note: If you have multiple peripheral devices and the issue only occurs when they are all connected, but not when each device is the only peripheral connected, see the Additional Information section below.
If you are using a desktop Mac with a third-party keyboard and/or mouse device, and the issue still occurs, try starting up with an Apple keyboard and mouse connected instead. Try starting with no keyboard and mouse connected, then connect them after start up. Also, try a different USB port on your Mac.
If the gray screen issue persists with no devices connected, go to the next section (with the peripherals still disconnected).
Thank you for using Apple Support Communities.
All the very best,
Sterling

I got the Blue Screen-But Not After Installing Leopard

I have not installed anything recently. Except Quake 4 but haven't even run it yet. I Rebuilt my Permissions and Restarted and suddenly got the Blue Screen. I had to hold down the power button and reboot. This is the first time it's ever happened. After I rebooted I got an error message saying OSX shut down unexpectedly. It also said this:
Sun Feb 24 10:46:29 2008
panic(cpu 0 caller 0x0019D334): "simple lock deadlock detection: lock=0xd8428b0, cpu=0, owning thread=0xe2376b0"@/SourceCache/xnu/xnu-1228.3.13/osfmk/i386/locks_i386.c:317
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x108cd8 : 0x12b0e1 (0x457024 0x108d0c 0x13321a 0x0)
0x108d28 : 0x19d334 (0x45eaa8 0xd8428b0 0x0 0xe2376b0)
0x108d48 : 0x7c0fff21 (0xd8428b0 0x8 0x1 0x19d311)
0x108da8 : 0x1aeeeb (0x7c1f10a4 0x5328a4 0x2ae14865 0xd9dbd60)
0x108dc8 : 0x136aff (0x3 0x5 0x108e18 0x5baa44)
0x108de8 : 0x141681 (0xd9dbd60 0x0 0x108e18 0x41d16e)
0x108e18 : 0x41d774 (0x5baa40 0xd96bc5c 0x0 0x1298d4)
0x108e38 : 0x836b6ebf (0xd96bc40 0x2 0x108e88 0x1415aa)
0x108e98 : 0x836b6f1a (0xd933000 0x0 0x1 0x8358d000)
0x108eb8 : 0x420af3 (0xd933000 0xda98c80 0x10 0x1997f6)
0x108ef8 : 0x435cbb (0xda98c80 0x0 0xd980f80 0x0)
0x108f28 : 0x82d9e521 (0xdab8880 0x0 0xdab8880 0x0)
0x108f58 : 0x7bee5777 (0xd7fb000 0x0 0xd8de500 0x53)
0x108f78 : 0x7bedec41 (0xd7d2a00 0x0 0xd8de500 0x53)
0x108f98 : 0x445d88 (0xd8ec400 0x0 0xd915b00 0x53)
0x108fd8 : 0x19ed2e (0x83dd3db0 0x0 0x0 0x4e5000)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBEHCI(3.0.7)@0x836b3000->0x836c4fff
dependency: com.apple.iokit.IOUSBFamily(3.0.8)@0x8339b000
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x7be78000
com.apple.driver.AppleAPIC(1.2.0)@0x82d9d000->0x82d9ffff
com.apple.driver.AppleIntelCPUPowerManagement(9.33.0)@0x7c0fe000->0x7c116fff
com.apple.driver.AppleACPIPlatform(1.2.1)@0x7bedd000->0x7bf19fff
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x7be78000
dependency: com.apple.iokit.IOACPIFamily(1.2.0)@0x7be8e000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9C31
Kernel version:
Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386
System model name: MacPro1,1 (Mac-F4208DC8)
--Does anyone know what this means or why it happened? Thanks a lot.

Start with http://support.apple.com/kb/TS1541 and the links therein.

IMac Freezes on blue screen during startup after installing itunes 9.2

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