IMac Freezes - spinning wheel - Heroku????
I'm having a couple of issues with my iMac desktop.
After it sits idle for a while it freezes. At first the mouse doesn't respond at all. Then, if I can get it moving, I get the spinning wheel that won't go away. I have to end up turning it off, then back on for it to work. I've had the computer for over 3 years and this just started happening about 2 weeks ago.
Yesterday I got an error message when using Safari -- "Heroku -- No app found". I have no idea what this means. Has something hijacked my computer? Strangely, I've been getting the same error message on my iPad lately! Could it have something to do with iCloud sharing information on both? Sorry for the broad questions, but I'm pretty clueless when it comes to Mac's.
Any help would be greatly appreciated!
From your description, it seems very likely that the machine is overheating.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
Similar Messages
-
Frozen iMac with Spinning Wheel
Hi.
iMac Late 2012 OSX 10.9.2.
Fusion Drive 1TB Unused - lots of free space .
Not more then 5 Apps .
Lately when waking the imac from sleep , I have Frozen iMac with Spinning Wheel .
Please see the Console Report .
Any help will be appreciated .
Click to enlarge ...Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Computer freezing with spinning wheel -- Heroku??
Hi,
I'm having a couple of issues with my Mac desktop.
After it sits idle for more than an hour, it freezes. At first the mouse doesn't respond. Then, if I can get it moving, I get the spinning wheel that won't go away. I have to end up turning it off, then back on for it to work. I've had the computer for over 3 years and this just started happening about 2 weeks ago.
Yesterday I got an error message when using Safari -- "Heroku -- No app found". I have no idea what this means. Has something hijacked my computer? Strangely, I've been getting the same error message on my iPad lately! Could it have something to do with iCloud sharing information on both?? Sorry for the broad questions, but I'm pretty clueless when it comes to Mac's.
Any help would be greatly appreciated!!This forum category is for Older iPods, so I'm not sure how your post ended up here. You may want to post another question, by going here first
https://discussions.apple.com/index.jspa
and selecting the appropriate forun category, such as your Mac model or Mac OS X version.
I would do two tests. Start up the Mac in Safe Mode
http://support.apple.com/kb/ht1564
Although some things will not work in Safe Mode, you can use Safari. Does this problem happen in Safe Mode? If it does not, there may be some system extension or background process running when you start up nornally, that is causing this problem.
To further narrow down the cause, start up normally and create a new user account in System Preferences Users & Groups pane. The new user account can be Admin or Standard. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, does this problem occur? If it does, the cause is likely to be at the system level. If does not, the cause is likely to be something that runs in the background, when you log in to your usual user account.
Doing these test will allow additional troubleshooting to be more focused. -
How can I stop laptop freeze/spinning wheel every time I click or type etc?
I sporadically get momentary freeze and or spinning wheel when I try to do anything on the laptop. Sometimes it works fine but the majority of the time it stops on every click. The problem has been persistant for a week or two, possibly related to a mavericks update.
The dock sometimes doesn't work either - it is unresponsive, an appl will bounce but not open.
This occurs enough to be very frustrating and gets in the way of my work.
Model Name: MacBook Pro
Model Identifier: MacBookPro9,2
Processor Name: Intel Core i7
Processor Speed: 2.9 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Boot ROM Version: MBP91.00D3.B08
SMC Version (system): 2.2f44
Serial Number (system): C0******TY4
Hardware UUID: ******************
Sudden Motion Sensor:
State: Enabled
I backed up all my files, emptied the hard drive and uninstalled/reinstalled Mavericks.
This created another problem - the laptop would not boot up and I got a flashing question mark in a folder on the screen. Eventually I was able to reinstall Lion which then fixed that problem. For a short while there were no problems of latency either (maybe 20 minutes).
I have done disc scans/repairs and there were no problems there. I did an extensive hardware scan as well and no problems were detected.
I don't know much about Apple computers - I've only had this for just under two years and I have had no problems so I'm quite illiterate regarding how to repair it or scan for problems. Any pointers in the right direction would be appreciated.
<Edited by Host>
Incidentally I have had no freezes since starting to write this post - Lion seems to be more stable than Mavericks was.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
ITunes 10.6.3 freezes/spinning wheel when I click the 'book' tab for the ipad. HELP!
Hey all,
Tried searching the net but cannot find a suitable solution to my problem
This problem occurs every now and then, but this time I can't fix it.
When I connect my ipad to my Macbook (2.2 Ghz Intel Core 2 Duo 2009 running OS 10.5.8) and I try to click any tab (Music/Book/Apps etc) when I have the ipad selected in iTunes - iTunes freezes and I get the spinning wheel of death!
I really need to sync up some documents into ibooks and am getting really frustrated.
I plan to buy a Macbook Pro in the coming months so upgrading iTunes or OS is not something I want to be doing, I just want to be able to sync books without iTunes crashing on me.
Have tried restarting computer and iTunes, checking active and inactive ram in the Activity Monitor but nothing works.
Any help would be greatly appreciated.
Thanks!What version of iTunes do you have on your computer?
http://www.apple.com/itunes/download/ -
2011 Macbook Pro 13" keeps freezing 'Spinning Wheel'
Over this last couple of days my MBP has started to freeze up and stay on the spinning wheel and now it is happening about every hour.
If anyone knows any information on how to fix this it would be great.
here is the report ive got hopefully this helps
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:16:31
Disk Information:
M4-CT064M4SSD2 disk0 : (64.02 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
osx (disk0s2) /: 63.16 GB (23.31 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
TOSHIBA MK3265GSXF disk1 : (320.07 GB)
EFI (disk1s1) <not mounted>: 209.7 MB
Macintosh HD (disk1s2) /Volumes/Macintosh HD: 319.21 GB (262.9 GB free)
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.bresink.driver.BRESINKx86Monitoring (9.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[invalid] com.oracle.java.Helper-Tool.plist
[System] edu.stanford.folding.prefpane.plist 3rd-Party support link
[System] [email protected] 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.google.keystone.agent.plist 3rd-Party support link
[invalid] com.oracle.java.Java-Updater.plist
[System] com.quest.QuestAgent.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
[not loaded] com.wondershare.mobilegodaemon.plist 3rd-Party support link
User Login Items:
iTunesHelper
VMware Fusion Start Menu
Dropbox
Temperature Monitor Lite
Wondershare Helper Compact
Android File Transfer Agent
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.0.1f1 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Folding@home 3rd-Party support link
Bad Fonts:
None
Old Applications:
vWorkspace Web Connector: Version: 7.5.2 - SDK 10.5 3rd-Party support link
/Library/Application Support/Quest Software/vWorkspace Web Connector.app
ShowHiddenFiles: Version: 2.0.2 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Downloads/ShowHiddenFiles.app
QuestAgent: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Quest Software/Agents/QuestAgent.app
Web Access Connector: Version: 7.5.2
- SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
osx: Disk size: 58.83 GB Disk used: 37.11 GB
Destinations:
Macintosh HD [Local] (Last used)
Total size: 297.29 GB
Total number of backups: 83
Oldest backup: 2013-01-12 22:10:17 +0000
Last backup: 2014-02-10 14:44:34 +0000
Size of backup disk: Excellent
Backup size 297.29 GB > (Disk size 58.83 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
/sbin excluded from backup!
/usr excluded from backup!
/System excluded from backup!
/bin excluded from backup!
/private excluded from backup!
/Library excluded from backup!
/Applications excluded from backup!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
0% notifyd
0% aosnotifyd
Top Processes by Memory:
205 MB Safari
188 MB com.apple.WebKit.WebContent
66 MB Finder
66 MB Dropbox
66 MB com.apple.WebKit.Networking
Virtual Memory Information:
4.23 GB Free RAM
2.27 GB Active RAM
229 MB Inactive RAM
1.27 GB Wired RAM
276 MB Page-ins
0 B Page-outsWhen you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro Constantly Freezing (Spinning Wheel every few minutes)
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 646
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:36:26
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (171.91 GB free) - 57 errors
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
iCoreService: Path: /Library/StartupItems/iCoreService
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.trendmicro.itis.loginmgr.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.trendmicro.itis.icore.agent.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
TmLoginMgr Application (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
TmLoginMgr Application (/Library/Application Support/TrendMicro/TmccMac/TmLoginMgr.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.1.6r156 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
3% Safari
3% usernoted
3% hidd
0% accountsd
Top Processes by Memory: ℹ️
111 MB com.apple.WebKit.WebContent
99 MB Google Chrome
85 MB Safari
77 MB WindowServer
47 MB softwareupdated
Virtual Memory Information: ℹ️
590 MB Free RAM
1.64 GB Active RAM
1.06 GB Inactive RAM
1.00 GB Wired RAM
1.71 GB Page-ins
33 KB Page-outs
Diagnostics Information: ℹ️
Mar 16, 2015, 07:51:55 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-03-16-195155_[redacted] .crash
Mar 16, 2015, 07:21:15 PM Self test - passed
Mar 15, 2015, 05:23:24 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-03-15-172324_[redacted] .crash
I ran an EtreCheck on my laptop and this is what the report said. I've had this laptop for about 4 years and it just started freezing up around a week ago. The spinning wheel pops up every few minutes, slows down everything, and makes it extremely frustating to be using the laptop.When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro freeze/spinning wheel
Hey everyone,
Yesterday my MacBook Pro started behaving strangely. When I turn it on, it works (very slowly) for around 5-10 minutes, and then the applications freeze and the spinning wheel appears. If I click on anything else (finder, apple logo) at this point the spinning wheel will also appear. I have no other option than to hold down the start-button till it shuts off. Also, everything on the screen (finder windows, desktop icons, etc.) continues to dissapear for a short moment and come back again. The same things happen when in safe-mode. I searched on here and found people with similar problems.
I'd appreciate any help!
One got it solved when he posted what Etrecheck found, so I've done the same:
Hardware Information: ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 911
Video Information: ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ️
OS X 10.9.5 (13F34) - Time since boot: 0:5:27
Disk Information: ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.11 GB (257.14 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ️
Apple Inc. thunderbolt_bus
Gatekeeper: ️
Mac App Store and identified developers
Kernel Extensions: ️
/System/Library/Extensions
[loaded] com.digidesign.iokit.DigiDal (8.0.3f1) [Click for support]
[loaded] com.digidesign.iokit.DigiIO (8.0.3f1) [Click for support]
[not loaded] com.maudio.usb.fasttrack.driver (1.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) [Click for support]
Startup Items: ️
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete in OS X Yosemite
Launch Agents: ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] jp.co.canon.CUPSPS2.BG.plist [Click for support]
Launch Daemons: ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.deploystudio.server.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
User Launch Agents: ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Alfred Application (/Applications/Alfred.app)
Dropbox Application (/Applications/Dropbox.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Click for support]
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Time Machine: ️
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Top Processes by CPU: ️
3% WindowServer
3% mds
2% mdworker
1% Dropbox
0% FinderLoadBundle
Top Processes by Memory: ️
206 MB com.apple.IconServicesAgent
120 MB Google Drive
103 MB Dropbox
86 MB Creative Cloud
86 MB Dock
Virtual Memory Information: ️
12.25 GB Free RAM
2.47 GB Active RAM
1.11 GB Inactive RAM
1.34 GB Wired RAM
989 MB Page-ins
0 B Page-outs
Diagnostics Information: ️
Mar 25, 2015, 10:21:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-102153_[reda cted].crash
Mar 25, 2015, 10:20:59 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-102059_[reda cted].crash
Mar 25, 2015, 10:19:51 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101951_[reda cted].crash
Mar 25, 2015, 10:18:50 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101850_[reda cted].crash
Mar 25, 2015, 10:18:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101839_[reda cted].crash
Mar 25, 2015, 10:15:21 AM Self test - passed
Mar 25, 2015, 10:12:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101235_[reda cted].crash
Mar 25, 2015, 10:11:35 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101135_[reda cted].crash
Mar 25, 2015, 10:10:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-101034_[reda cted].crash
Mar 25, 2015, 10:09:33 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-100933_[reda cted].crash
Mar 25, 2015, 10:08:31 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-100831_[reda cted].crash
Mar 25, 2015, 10:07:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-100756_[reda cted].crash
Mar 25, 2015, 09:59:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095921_[reda cted].crash
Mar 25, 2015, 09:58:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095821_[reda cted].crash
Mar 25, 2015, 09:57:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095720_[reda cted].crash
Mar 25, 2015, 09:56:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095619_[reda cted].crash
Mar 25, 2015, 09:55:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-095549_[reda cted].crash
Mar 25, 2015, 09:48:41 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094841_[reda cted].crash
Mar 25, 2015, 09:47:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094740_[reda cted].crash
Mar 25, 2015, 09:46:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094640_[reda cted].crash
Mar 25, 2015, 09:45:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-25-094539_[reda cted].crash1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1306 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
The issue usually occurs when computer goes into the screensaver mode. When this happens, none of the keys are opperable and the round wheel/ball just continues to spin. The only resolve is to manually shut down the computer witht the button on back of the monitor/hard drive. Not sure if this is bad for the computer to shut down this way or not.
Computer Info:
Hardware Overview:
Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i3
Processor Speed: 3.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Processor Interconnect Speed: 5.86 GT/s
Boot ROM Version: IM112.0057.B00
SMC Version (system): 1.59f2
System Version: Mac OS X 10.6.8 (10K549)
Kernel Version: Darwin 10.8.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: Charles iMac
User Name: xxx
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: No
Time since boot: 24 minutesI starting having this "colored spinning wheel" problem too! It started about two weeks ago and like the others, every time I go into my Yahoo mail, I get the spinning-wheel and the only way out is to "X" out of the site. Sometimes I can make it through a few notes, other times the problem starts as soon as I click on the first note. I searched google a few days ago and saw a response to this problem that said I should "uncheck" the 3 items in the "Auto-fill" preferences in Safari (Safari-Preferences-Autofill) and that should help. It did not. I also went in and deleted cookies, cache and history, but that didn't work either, or if it did, it only took a few clicks to experience the problem again. One of the times I went in to delete cookies I noticed over 100 cookies and other website data stored and I had only been on perhaps 2 or 3 sites (CNN, google and yahoo and perhaps Apple), and I never click on the adds. Don't know if there's any significance to this but I thought that was an awful lot of "cookies" for just a few clicks after previously deleting cookies. Also, I believe I have the latest version of Yahoo mail. I actually have 2 Yahoo accounts and the spinning wheel is a problem with both of them, same for my wife. Any help would be very much appreciated.
I have a MacBook Pro purchased last December with Snow Leopard 10.6.8, Safari version 5.1, an Intel core i5 processor, 4 GB of memory and a 320 GB HD with very little loaded on it. -
Gray screen spinning wheel. How do I get it to start?
See this Apple note on a gray screen on boot.
-
Mac keeps freezing (Spinning Wheel)
I'm a new Mac User and I've had my Mac for over a year and I just started to get the spinning pinwheel. It is very frustrating because it stops me every few minutes as I am working on my computer. I ran the Etrecheck and here are my results: Any guidance would be greatly appreciated. Thanks!
EtreCheck version: 2.0.1 (82)
Report generated October 11, 2014 at 4:01:51 PM EDT
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Verified)
iMac - model: iMac13,2
1 2.9 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Good - Handoff supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 660M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0 days 14:14:55
Disk Information: ℹ️
APPLE HDD ST1000DM003 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (277.33 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
The Neat Company Neat ADF Scanner
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/MacKeeper/AntiVirus.app
[loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) Support
[loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[running] com.canon.SPPHelper.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] jp.co.canon.SELPHYCP.BG.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.google.GoogleContactSyncAgent.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
[not loaded] info.lokiware.attachmenttamer.cleanup.plist Support
[invalid?] info.lokiware.attachmenttamer.setupagent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application (/Applications/Spotify.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
SELPHY Photo Print Plugin: Version: 1.1.0.2 Support
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 5.1.30214.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
RL Secure Plug-In Layer: Version: (null) - SDK 10.5 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
UploadManager: Version: (null) - SDK 10.5 Support
Picasa: Version: 1.0 - SDK 10.4 Support
ContentManager: Version: (null) - SDK 10.5 Support
RocketEngine: Version: (null) - SDK 10.5 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% PluginProcess
2% systemstatsd
2% coreaudiod
1% Spotify
1% WindowServer
Top Processes by Memory: ℹ️
301 MB WindowServer
241 MB MacKeeper Helper
206 MB Microsoft Word
206 MB Safari
189 MB PluginProcess
Virtual Memory Information: ℹ️
85 MB Free RAM
3.62 GB Active RAM
3.56 GB Inactive RAM
976 MB Wired RAM
916 MB Page-ins
41 MB Page-outsStart by uninstalling MacKeeper: it really is garbage.
http://mackeeper.zeobit.com/uninstall_mackeeper -
My mac keeps freezing (spinning wheel)
Hiya
So I'm pretty new to this whole Mac malarkey, but even I know that the whole mac isn't meant to freeze, where I can move the cursor around the screen but am unable to click or do anything. Then eventually the colourwheel appears and renders me incapable of doing anything. I waited for a while but nothing changed, so I had to turn it off manually via the off button on the key board.
I'm also finding that (and it's really hard to explain, so I hope you know what I mean) where if I'm flicking through a website, for example Facebook, I click onto a new page, and there are lines/blocks/sections that can be seen of the page I was on previously, as if I printscreened page one and put it on Paint, then print screened the other page and put that on a different file, then picked out random squares/sections of page 1 and pasted them onto page two. That's what it looks like. I'm unable to interact with the current page and I have to refresh the page in order to restore it as waiting does nothing.
Finally, sometimes I maximise the page to full screen from a half screen, but the content on the page stays the same size/shape it was, despite the window itself maximising to full screen. The 'void' area is simply white.
It's no exaggeration when I say that my mac is BRAND new - I've had it for about 3 weeks.
Please help!!! What on earth is going on?!
Any and all help is much appreciated.
Thanks in advance
FayWhen i booted into safe mode the problem didnt appear but it was running very slugish and glitch.
logging into account seemed to be fine with no problems.
Most of the application were removed before hand before the problem occured but here is the report.
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:21
Disk Information:
M4-CT064M4SSD2 disk0 : (64.02 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
osx (disk0s2) /: 63.16 GB (23.87 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
TOSHIBA MK3265GSXF disk1 : (320.07 GB)
EFI (disk1s1) <not mounted>: 209.7 MB
Macintosh HD (disk1s2) /Volumes/Macintosh HD: 319.21 GB (262.87 GB free)
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.bresink.driver.BRESINKx86Monitoring (9.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[invalid] com.oracle.java.Helper-Tool.plist
[System] edu.stanford.folding.prefpane.plist 3rd-Party support link
[System] [email protected] 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.google.keystone.agent.plist 3rd-Party support link
[invalid] com.oracle.java.Java-Updater.plist
[System] com.quest.QuestAgent.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
[not loaded] com.wondershare.mobilegodaemon.plist 3rd-Party support link
User Login Items:
iTunesHelper
VMware Fusion Start Menu
Dropbox
Temperature Monitor Lite
Wondershare Helper Compact
Android File Transfer Agent
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.0.1f1 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Folding@home 3rd-Party support link
Bad Fonts:
None
Old Applications:
vWorkspace Web Connector: Version: 7.5.2 - SDK 10.5 3rd-Party support link
/Library/Application Support/Quest Software/vWorkspace Web Connector.app
ShowHiddenFiles: Version: 2.0.2 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Downloads/ShowHiddenFiles.app
QuestAgent: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Quest Software/Agents/QuestAgent.app
Web Access Connector: Version: 7.5.2
- SDK 10.5 3rd-Party support link
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
osx: Disk size: 58.83 GB Disk used: 36.60 GB
Destinations:
Macintosh HD [Local] (Last used)
Total size: 297.29 GB
Total number of backups: 84
Oldest backup: 2013-01-12 22:10:17 +0000
Last backup: 2014-02-10 17:41:12 +0000
Size of backup disk: Excellent
Backup size 297.29 GB > (Disk size 58.83 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
/sbin excluded from backup!
/usr excluded from backup!
/System excluded from backup!
/bin excluded from backup!
/private excluded from backup!
/Library excluded from backup!
/Applications excluded from backup!
Top Processes by CPU:
4% WindowServer
2% Safari
1% EtreCheck
0% com.apple.WebKit.Networking
0% Dropbox
Top Processes by Memory:
188 MB Safari
180 MB com.apple.WebKit.WebContent
131 MB com.apple.IconServicesAgent
106 MB Finder
106 MB PluginProcess
Virtual Memory Information:
2.87 GB Free RAM
3.41 GB Active RAM
423 MB Inactive RAM
1.30 GB Wired RAM
275 MB Page-ins
0 B Page-outs -
Itunes is slow, possibly spinning wheel of death?
I don't really know how it happened but whenever I try to play songs on iTunes it'll freeze at various points and the spinning wheel pops up constantly. I get freezes as well when Im trying to purchase songs or sync my iPod. The download time for my songs when I buy them always increases and when Im buying multiple items I sometimes get a window that says my network connection was reset. Can anyone help?
iTunes 12.1.0.50 constant spinning wheel - not responding...Any solutions
Problem description:
iTunes freezing ‘spinning wheel’
EtreCheck version: 2.1.8 (121)
Report generated 11 April 2015 18:52:43 BST
Download EtreCheck from http://etresoft.com/etrecheck
Hardware Information: ℹ️
iMac (27-inch, Late 2013) (Technical Specifications)
iMac - model: iMac14,2
1 3.2 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
NVIDIA GeForce GT 755M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 11 days 6:1:28
Disk Information: ℹ️
APPLE HDD ST3000DM001 disk0 : (3 TB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 3.00 TB (1.76 TB free)
Core Storage: disk0s2 3.00 TB Online
USB Information: ℹ️
TOSHIBA External USB 3.0 3 TB
EFI (disk2s1) <not mounted> : 315 MB
MoviesFilms (disk2s2) /Volumes/MoviesFilms : 3.00 TB (2.09 TB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple USB Ethernet Adapter
Sunplus Innovation Technology USB to Serial-ATA bridge 750.16 GB
DAWNNS (disk4s1) /Volumes/DAWNNS : 750.15 GB (579.11 GB free)
HP ENVY 120 series
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.globaldelight.driver.Boom2Device (1.1 - SDK 10.10) [Click for support]
[loaded] com.metakine.handsoff.driver (2.3.3 - SDK 10.6) [Click for support]
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d14 - SDK 10.9) [Click for support]
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d14 - SDK 10.9) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d14 - SDK 10.9) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.gamed.plist
[killed] com.apple.lookupd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
3 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AirPlayXPCHelper.plist
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
10 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.metakine.handsoff.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[running] com.metakine.handsoff.daemon.plist [Click for support]
[running] com.mice.360Daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
[failed] com.wondershare.AnjoyTunesHelper.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
SleepTime Application (/Applications/SleepTime.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
HyperDock Helper Application (/Applications/HyperDock.app/Contents/Library/LoginItems/HyperDock Helper.app)
CleanMyDrive Application (/Applications/CleanMyDrive.app)
Dropbox Application (/Applications/Dropbox.app)
Plex Media Server Application (/Applications/Plex Media Server.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Content Manager Assistant Application (/Applications/CMA.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Safari Extensions: ℹ️
iMedia Converter Deluxe
3rd Party Preference Panes: ℹ️
GoPro [Click for support]
Perian [Click for support]
XBox 360 Controllers [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
98% Plex Media Scanner
56% postbox-bin
12% com.apple.WebKit.Networking
6% WindowServer
5% Safari
Top Processes by Memory: ℹ️
344 MB postbox-bin
198 MB Finder
172 MB Safari
163 MB mds_stores
134 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
3.09 GB Free RAM
1.81 GB Active RAM
1.28 GB Inactive RAM
1.36 GB Wired RAM
2.07 TB Page-ins
111.23 GB Page-outs
Diagnostics Information: ℹ️
Apr 10, 2015, 06:36:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-04-10-183641_[reda cted].crash -
IMac freezes when shutting down
My 3 month old iMac (24" Extreme) freezes (spinning wheel just keeps turning) when I try to Shut Down. Then I have no option but to manually shut down the machine using the power button at the back of the machine.
I have made sure that I quit all applications but the problem persists.
Any ideas?
Thanks.Many thanks in advance for help.
I'm having a similar problem. I shut down my iMac at the end of the day (we have a lot of power outages here). The last few days, after I choose "Shut down," it won't -- the screen displays the screen saver (desktopia) but no dock or menu bar. Sometimes the cursor is a spinning wheel, but more often it's an arrow.
Just to be infuriating, the problem is intermittent.
Finally, I just did the latest update (QuickTime 7.5, AirPort Utility 5.3.2, and Digital Camera Raw Compatibility) which required a restart. It went to the screen saver minus dock routine (above), then to a plain light-blue screen.
It seems to work fine when I manually restart.
Here's the console stuff:
6/15/08 5:00:00 PM [0x0-0xe00e].com.toastycode.CuckooChimeAgent[121] CuckooChimeAgent(121,0xa0259fa0) malloc: * error for object 0x1536b0: double free
6/15/08 5:00:00 PM [0x0-0xe00e].com.toastycode.CuckooChimeAgent[121] * set a breakpoint in mallocerrorbreak to debug
6/15/08 7:29:19 PM desktopia[122] firing 00-00.jpg in 34240.018068 seconds
6/15/08 7:29:19 PM desktopia[122] firing 04-00.jpg in 37840.008991 seconds
6/15/08 7:29:19 PM desktopia[122] firing 07-00.jpg in 40540.005288 seconds
6/15/08 7:29:19 PM desktopia[122] firing 09-00.jpg in 45040.003027 seconds
6/15/08 7:29:19 PM desktopia[122] firing 12-00.jpg in 48640.000343 seconds
6/15/08 7:29:20 PM desktopia[122] firing 16-00.jpg in 77439.998329 seconds
6/15/08 7:29:20 PM desktopia[122] firing 20-00.jpg in 81039.996202 seconds
6/15/08 7:29:20 PM desktopia[122] firing 22-00.jpg in 84639.861420 seconds
6/15/08 8:07:52 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/15/08 8:07:52 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/15/08 8:07:52 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/15/08 8:08:10 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[80]) Exited: Terminated
6/15/08 8:08:10 PM com.apple.launchctl.Aqua[88] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
6/15/08 8:08:11 PM Dock[96] _DESCRegisterDockExtraClient failed 268435459
6/15/08 8:08:13 PM desktopia[127] firing 00-00.jpg in 31906.433221 seconds
6/15/08 8:08:13 PM desktopia[127] firing 04-00.jpg in 35506.415797 seconds
6/15/08 8:08:13 PM desktopia[127] firing 07-00.jpg in 38206.414950 seconds
6/15/08 8:08:13 PM desktopia[127] firing 09-00.jpg in 42706.414463 seconds
6/15/08 8:08:13 PM desktopia[127] firing 12-00.jpg in 46306.413962 seconds
6/15/08 8:08:13 PM desktopia[127] firing 16-00.jpg in 75106.413458 seconds
6/15/08 8:08:13 PM desktopia[127] firing 20-00.jpg in 78706.412970 seconds
6/15/08 8:08:13 PM desktopia[127] firing 22-00.jpg in 82306.398947 seconds
6/15/08 8:39:14 PM com.apple.loginwindow[23] Shutdown NOW!
6/15/08 8:39:14 PM com.apple.loginwindow[23] System shutdown time has arrived
6/16/08 12:47:44 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/16/08 12:47:45 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/16/08 12:47:45 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/16/08 12:48:07 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[86]) Exited: Terminated
6/16/08 12:48:07 PM com.apple.launchctl.Aqua[91] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
6/16/08 12:48:10 PM desktopia[133] firing 00-00.jpg in 58309.777291 seconds
6/16/08 12:48:10 PM desktopia[133] firing 04-00.jpg in 61909.772471 seconds
6/16/08 12:48:10 PM desktopia[133] firing 07-00.jpg in 64609.771625 seconds
6/16/08 12:48:10 PM desktopia[133] firing 09-00.jpg in 69109.771061 seconds
6/16/08 12:48:10 PM desktopia[133] firing 12-00.jpg in 72709.765591 seconds
6/16/08 12:48:10 PM desktopia[133] firing 16-00.jpg in 15109.765010 seconds
6/16/08 12:48:10 PM desktopia[133] firing 20-00.jpg in 18709.764175 seconds
6/16/08 12:48:10 PM desktopia[133] firing 22-00.jpg in 22309.763583 seconds
6/16/08 12:48:10 PM SoftwareUpdateCheck[127] Checking for updates
6/16/08 12:48:53 PM SoftwareUpdateCheck[127] Downloading "QuickTime"
6/16/08 12:52:11 PM SoftwareUpdateCheck[127] Auto-download of "QuickTime" SUCCESSFUL.
6/16/08 12:52:11 PM SoftwareUpdateCheck[127] Downloading "AirPort Utility"
6/16/08 12:52:48 PM SoftwareUpdateCheck[127] Auto-download of "AirPort Utility" SUCCESSFUL.
6/16/08 12:52:48 PM SoftwareUpdateCheck[127] Downloading "Digital Camera Raw Compatibility Update"
6/16/08 12:52:58 PM SoftwareUpdateCheck[127] Auto-download of "Digital Camera Raw Compatibility Update" SUCCESSFUL.
6/16/08 12:52:58 PM Software Update[160] arguments=(null)
6/16/08 12:53:43 PM com.apple.launchd[73] ([0x0-0xd00d].SoftwareUpdateCheck[127]) Exited with exit code: 102
6/16/08 1:58:19 PM desktopia[133] firing 00-00.jpg in 54100.019894 seconds
6/16/08 1:58:19 PM desktopia[133] firing 04-00.jpg in 57700.016479 seconds
6/16/08 1:58:19 PM desktopia[133] firing 07-00.jpg in 60400.011896 seconds
6/16/08 1:58:19 PM desktopia[133] firing 09-00.jpg in 64900.009819 seconds
6/16/08 1:58:19 PM desktopia[133] firing 12-00.jpg in 68500.007770 seconds
6/16/08 1:58:19 PM desktopia[133] firing 16-00.jpg in 10900.005813 seconds
6/16/08 1:58:19 PM desktopia[133] firing 20-00.jpg in 14500.003580 seconds
6/16/08 1:58:20 PM desktopia[133] firing 22-00.jpg in 18099.765326 seconds
6/16/08 2:30:17 PM com.apple.launchctl.System[2] fsck_hfs: Volume is journaled. No checking performed.
6/16/08 2:30:17 PM com.apple.launchctl.System[2] fsck_hfs: Use the -f option to force checking.
6/16/08 2:30:19 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/16/08 2:30:19 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/16/08 2:30:19 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/16/08 2:30:37 PM org.ntp.ntpd[14] Error : nodename nor servname provided, or not known
6/16/08 2:32:59 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/16/08 2:32:59 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/16/08 2:32:59 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/16/08 2:33:20 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[81]) Exited: Terminated
6/16/08 2:33:20 PM com.apple.launchctl.Aqua[89] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
6/16/08 2:33:31 PM desktopia[133] firing 00-00.jpg in 51988.027814 seconds
6/16/08 2:33:31 PM desktopia[133] firing 04-00.jpg in 55588.026847 seconds
6/16/08 2:33:31 PM desktopia[133] firing 07-00.jpg in 58288.024541 seconds
6/16/08 2:33:31 PM desktopia[133] firing 09-00.jpg in 62788.024045 seconds
6/16/08 2:33:31 PM desktopia[133] firing 12-00.jpg in 66388.023558 seconds
6/16/08 2:33:31 PM desktopia[133] firing 16-00.jpg in 8788.023087 seconds
6/16/08 2:33:31 PM desktopia[133] firing 20-00.jpg in 12388.022606 seconds
6/16/08 2:33:31 PM desktopia[133] firing 22-00.jpg in 15988.022127 seconds
6/16/08 2:50:23 PM Software Update[186] arguments=(null) -
IMac freezes when syncing iPod touch
My iMac freezes (spinning beach ball) when I attempt to sync iPod Touch, using iTunes 10.5. Otherwise, iMac, iTunes, and iPod Touch work fine.
iPod Touch 3rd Gen., IOS 4.3
iMac 21", new in Dec. 2010
Snow LeopardOh another thing:
It does step 1 ok (backing up) but when it starts downloading apps (step 2) is the problem. The first few apps end up downloading but iTunes freezes like 5 times during the process... After a few apps comes the white screen and everything... Once the iPod is removed and iTunes it closed, the background comes back and everything goes back to normal. Nothing is erased from the iPod either.
Thought that would help.
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