Imac freezes when deleting secure trash

I have been having trouble with imac recently. freezes when using AE CS6 during rendering stage, convering videos in quicktime, emptying secrue trash, just upgraded RAM to 16GB, just upgraded OS to Mountain Lion.

Hello, see how many of these you can answer...
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab, are there a lot of Pageouts?
I wouldn't expect Pageouts with 16 GB of RAM, but...

Similar Messages

IMac freezes when changing the screen saver

Hi all:
I originally posted this in the "Using Mac OS X" forum (iMac freezes when changing the screen saver, but thought I'd post here as well since the issue arises on a freshly installed OS.
We've got three 350MHz slot-loading G3 iMacs (with 512MB RAM) which we're planning to use for basic word processing. The install of Panther (10.3.5 from black retail cds with 10-seat volume license) went fine on the first two. Ran the updates to 10.3.9, installed MS Office 2004, everything working great (they're a little slow, but after all, they are only 350 MHz).
On the third, the first problem we noticed was the computer would lock up whenever we changed the screen saver from the default (Flurry; Computer Name also works). It continues to do so even after: repair permissions; repair disk; Disk Warrior; reset pram; reset nvram; reset pmu; change RAM; change hard drive; erase hard drive; write zeros to hard drive; reinstall with different set of retail CDs; trash preferences, and delete cache files. (If there's anything I've left out, it's in the other thread).
Now we've noticed that we can't create any new user accounts. We've thought about putting this one in production, just warning the user that they can't change the screen saver, but god only knows what will turn up next.
I'm starting to think it's a logic board issue, but could it be that selective? And would you see the same problem with another hard drive and different install discs? Am I missing something?
BTW, there's a crash log with the other thread.
Andrew
Dual 2.0 GHz G5 Mac OS X (10.3.9)

I'm going to mark this one as answered.
I removed the hard drive from the iMac, and put it into another 350 MHz iMac, and everything works great. I can select any screen saver without having it freeze, create new accounts, whatever my little heart desires.
In checking the history of the problem iMac, there was an assortment of problems with booting (both from the hard drive and from the CD-ROM drive) which were never satisfactorily resolved. The problems just seemed to go away after sitting unplugged for a few days, as much as for anything we actually did to it.
Now we just have to decide whether it's worth fixing, or using it somewhere in a non-critical role with OS 9 installed.
Cheers,
Andrew

My iMac freezes when using Firefox

My iMac freezes when using Firefox. We have to restart our computer.

TutorDaddy, if this Mac is still covered by the initial warranty or under AppleCare, take it in and have it looked at. As the old label used to say, there truly are "no user serviceable parts inside." Kernel panics very usually indicate failing hardware.
I have an older iBook G4 that started developing kernel panics and like you, despite reinstalling the OS from a freshly formatted volume, they kept continuing. I looked at the crash log and saw that in each instance of panic, the last bit of code to be accessed had something to do with AirPort. Knowing that the AirPort software was at then current levels, I surmised the problem to be a bad AirPort networking card which, on that particular model of the iBook, was a very small module attached directly to the logic board. Since the computer was out of AppleCare, I broke the machine down myself (I didn't realize that there could be so many barely visible screws in one machine) and removed the offending piece of hardware. My iBook lives but without WiFi, it now sits as a more or less desktop machine needing an ethernet connection to stay connected to a network.
I do not suggest you break into your iMac. First of all, I'm guessing one would need to be able to pull off the glass and have the necessary glue to reattach it, which is not really available to us consumers. If you're feeling adventurous enough to read the crash logs from each panic, you might be able to surmise the hardware component (or badly written application or library; it can happen) that's causing the panic. If it's a software issue, remove the offending software app and see if the panics return. If it's a hardware issue, it's best to let a competent service tech qualified on Apple hardware to handle it.
[edited to add:]
After browsing through related problems in the discussions, I saw this link to a third-party web site being handed out. Perhaps you'll find it useful: http://www.thexlab.com/faqs/kernelpanics.html
Message was edited by: Stephen Adams

Captivate 6 freezes when deleting slides

Hey all,
Captivate 6.0.0.199 freezes when deleting a slides. This does not occur on another machine running the exact same version. This occurs with both new CPTX files created in CP6 and also those upgraded from CP5.
We are on Windows 7.
Any ideas? Deleting slides would be nice.
Micky

I see. Let's just try to break down the problem to simpler levels to isolate the cause.
Attempt following tests :
1) Delete just one slide
2) Delete any object from any specific slide
3) Try running capuitivate in admin mode (right click and Choose Run as Admin)
4) If you add new slides and save it and close and reopen, does it show changes made?
5) Please close all projets and just work on a single new project, add some slides, save it and try deleting
Let me know the result of these, try these after updating Captivate.

IMac freezes when syncing iPod touch

My iMac freezes (spinning beach ball) when I attempt to sync iPod Touch, using iTunes 10.5. Otherwise, iMac, iTunes, and iPod Touch work fine.
iPod Touch 3rd Gen., IOS 4.3
iMac 21", new in Dec. 2010
Snow Leopard

Oh another thing:
It does step 1 ok (backing up) but when it starts downloading apps (step 2) is the problem. The first few apps end up downloading but iTunes freezes like 5 times during the process... After a few apps comes the white screen and everything... Once the iPod is removed and iTunes it closed, the background comes back and everything goes back to normal. Nothing is erased from the iPod either.
Thought that would help.

CS4 Freezes When Deleting Files

I've had CS4 now for a few weeks and I'm finding that whenever I try to delete a .htm file, the program freezes. I've tried the idea of deleting that cache file in the configurations folder. I've even renamed my configuration folder so a new one would be rebuilt. Same thing with the preferences folder. Any ideas on why this is occurring?

I'm also getting frequent freezes when I try to open a folder in DW. I click on the little + sign and it just locks up. Very, very frustrating. I just upgrading from DW 8 to CS4 and right now, I'm instability like I never experienced in DW 8. Please help.

2.4ghz Intel Core 2 Duo iMac freezing when trying to update and non responsive

I have a 2.4Ghz Core 2 Duo iMac. The updates download but when the mac tries to restart to complete the process the screen is just grey with a tool bar across the top System Updates, however the imac is completely unresponsive and will not even force quit. I have even left it overnight on a couple of occasions in case it is due to the size if the update but to no success and have to turn the machine off manually. It operates and functions during use but freezes when shutting down.
Any one have any experience of this or suggestions please?

Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

Phone is freezing when deleting messages

I can't delete messages from my 4s. Phone freezes when I try to delete them. Only way it unfreezes is turning it off and back on and the messages are still there. Tried a reset and that didn't work.Help!!!

Hello mhege,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
Have a nice day,
Mario

Imac freezing when it goes to sleep

ever since i upgraded to mountan lion when my mac goes to sleep it freezes when i hit option command
itunes mail iphoto all say not responding i have to hold power button and restart

Hi John,
What all USB or Firewire devices do you have attached?
What 3rd Party Apps could you have installed that aren't compatible with 10.8?
Also, open console in Applications>Utilities, check the system log for the date/time of the last problem for clues.

My iMac freezes when i try to use iTunes...

Greetings,
When i try to play tv episodes or movies that i've purchased from iTunes, my iMac completely freezes and I must restart using the start button on the back.
Please help! Thanks in advance!

I had the same issue. My itunes plists had become corrupted.
I had to call Support who told me to do the following.
move 3 x itunes.plist onto desktop
move itunes music folder onto desktop
trash itunes
reboot imac
check itunes is gone
download itunes
install itunes
open itunes and cancel tfr of exisiting itunes music
log into your itunes account
test purchase of new music
verify all is ok
delete itunes plists from desktop
move itunes music from desktop into users itunes folder
open itunes
go to advanced, consolidate library
this should work

IMac freezes when shutting down

My 3 month old iMac (24" Extreme) freezes (spinning wheel just keeps turning) when I try to Shut Down. Then I have no option but to manually shut down the machine using the power button at the back of the machine.
I have made sure that I quit all applications but the problem persists.
Any ideas?
Thanks.

Many thanks in advance for help.
I'm having a similar problem. I shut down my iMac at the end of the day (we have a lot of power outages here). The last few days, after I choose "Shut down," it won't -- the screen displays the screen saver (desktopia) but no dock or menu bar. Sometimes the cursor is a spinning wheel, but more often it's an arrow.
Just to be infuriating, the problem is intermittent.
Finally, I just did the latest update (QuickTime 7.5, AirPort Utility 5.3.2, and Digital Camera Raw Compatibility) which required a restart. It went to the screen saver minus dock routine (above), then to a plain light-blue screen.
It seems to work fine when I manually restart.
Here's the console stuff:
6/15/08 5:00:00 PM [0x0-0xe00e].com.toastycode.CuckooChimeAgent[121] CuckooChimeAgent(121,0xa0259fa0) malloc: * error for object 0x1536b0: double free
6/15/08 5:00:00 PM [0x0-0xe00e].com.toastycode.CuckooChimeAgent[121] * set a breakpoint in mallocerrorbreak to debug
6/15/08 7:29:19 PM desktopia[122] firing 00-00.jpg in 34240.018068 seconds
6/15/08 7:29:19 PM desktopia[122] firing 04-00.jpg in 37840.008991 seconds
6/15/08 7:29:19 PM desktopia[122] firing 07-00.jpg in 40540.005288 seconds
6/15/08 7:29:19 PM desktopia[122] firing 09-00.jpg in 45040.003027 seconds
6/15/08 7:29:19 PM desktopia[122] firing 12-00.jpg in 48640.000343 seconds
6/15/08 7:29:20 PM desktopia[122] firing 16-00.jpg in 77439.998329 seconds
6/15/08 7:29:20 PM desktopia[122] firing 20-00.jpg in 81039.996202 seconds
6/15/08 7:29:20 PM desktopia[122] firing 22-00.jpg in 84639.861420 seconds
6/15/08 8:07:52 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/15/08 8:07:52 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/15/08 8:07:52 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/15/08 8:08:10 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[80]) Exited: Terminated
6/15/08 8:08:10 PM com.apple.launchctl.Aqua[88] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
6/15/08 8:08:11 PM Dock[96] _DESCRegisterDockExtraClient failed 268435459
6/15/08 8:08:13 PM desktopia[127] firing 00-00.jpg in 31906.433221 seconds
6/15/08 8:08:13 PM desktopia[127] firing 04-00.jpg in 35506.415797 seconds
6/15/08 8:08:13 PM desktopia[127] firing 07-00.jpg in 38206.414950 seconds
6/15/08 8:08:13 PM desktopia[127] firing 09-00.jpg in 42706.414463 seconds
6/15/08 8:08:13 PM desktopia[127] firing 12-00.jpg in 46306.413962 seconds
6/15/08 8:08:13 PM desktopia[127] firing 16-00.jpg in 75106.413458 seconds
6/15/08 8:08:13 PM desktopia[127] firing 20-00.jpg in 78706.412970 seconds
6/15/08 8:08:13 PM desktopia[127] firing 22-00.jpg in 82306.398947 seconds
6/15/08 8:39:14 PM com.apple.loginwindow[23] Shutdown NOW!
6/15/08 8:39:14 PM com.apple.loginwindow[23] System shutdown time has arrived
6/16/08 12:47:44 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/16/08 12:47:45 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/16/08 12:47:45 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/16/08 12:48:07 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[86]) Exited: Terminated
6/16/08 12:48:07 PM com.apple.launchctl.Aqua[91] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
6/16/08 12:48:10 PM desktopia[133] firing 00-00.jpg in 58309.777291 seconds
6/16/08 12:48:10 PM desktopia[133] firing 04-00.jpg in 61909.772471 seconds
6/16/08 12:48:10 PM desktopia[133] firing 07-00.jpg in 64609.771625 seconds
6/16/08 12:48:10 PM desktopia[133] firing 09-00.jpg in 69109.771061 seconds
6/16/08 12:48:10 PM desktopia[133] firing 12-00.jpg in 72709.765591 seconds
6/16/08 12:48:10 PM desktopia[133] firing 16-00.jpg in 15109.765010 seconds
6/16/08 12:48:10 PM desktopia[133] firing 20-00.jpg in 18709.764175 seconds
6/16/08 12:48:10 PM desktopia[133] firing 22-00.jpg in 22309.763583 seconds
6/16/08 12:48:10 PM SoftwareUpdateCheck[127] Checking for updates
6/16/08 12:48:53 PM SoftwareUpdateCheck[127] Downloading "QuickTime"
6/16/08 12:52:11 PM SoftwareUpdateCheck[127] Auto-download of "QuickTime" SUCCESSFUL.
6/16/08 12:52:11 PM SoftwareUpdateCheck[127] Downloading "AirPort Utility"
6/16/08 12:52:48 PM SoftwareUpdateCheck[127] Auto-download of "AirPort Utility" SUCCESSFUL.
6/16/08 12:52:48 PM SoftwareUpdateCheck[127] Downloading "Digital Camera Raw Compatibility Update"
6/16/08 12:52:58 PM SoftwareUpdateCheck[127] Auto-download of "Digital Camera Raw Compatibility Update" SUCCESSFUL.
6/16/08 12:52:58 PM Software Update[160] arguments=(null)
6/16/08 12:53:43 PM com.apple.launchd[73] ([0x0-0xd00d].SoftwareUpdateCheck[127]) Exited with exit code: 102
6/16/08 1:58:19 PM desktopia[133] firing 00-00.jpg in 54100.019894 seconds
6/16/08 1:58:19 PM desktopia[133] firing 04-00.jpg in 57700.016479 seconds
6/16/08 1:58:19 PM desktopia[133] firing 07-00.jpg in 60400.011896 seconds
6/16/08 1:58:19 PM desktopia[133] firing 09-00.jpg in 64900.009819 seconds
6/16/08 1:58:19 PM desktopia[133] firing 12-00.jpg in 68500.007770 seconds
6/16/08 1:58:19 PM desktopia[133] firing 16-00.jpg in 10900.005813 seconds
6/16/08 1:58:19 PM desktopia[133] firing 20-00.jpg in 14500.003580 seconds
6/16/08 1:58:20 PM desktopia[133] firing 22-00.jpg in 18099.765326 seconds
6/16/08 2:30:17 PM com.apple.launchctl.System[2] fsck_hfs: Volume is journaled. No checking performed.
6/16/08 2:30:17 PM com.apple.launchctl.System[2] fsck_hfs: Use the -f option to force checking.
6/16/08 2:30:19 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/16/08 2:30:19 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/16/08 2:30:19 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/16/08 2:30:37 PM org.ntp.ntpd[14] Error : nodename nor servname provided, or not known
6/16/08 2:32:59 PM com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
6/16/08 2:32:59 PM com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
6/16/08 2:32:59 PM com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
6/16/08 2:33:20 PM com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[81]) Exited: Terminated
6/16/08 2:33:20 PM com.apple.launchctl.Aqua[89] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
6/16/08 2:33:31 PM desktopia[133] firing 00-00.jpg in 51988.027814 seconds
6/16/08 2:33:31 PM desktopia[133] firing 04-00.jpg in 55588.026847 seconds
6/16/08 2:33:31 PM desktopia[133] firing 07-00.jpg in 58288.024541 seconds
6/16/08 2:33:31 PM desktopia[133] firing 09-00.jpg in 62788.024045 seconds
6/16/08 2:33:31 PM desktopia[133] firing 12-00.jpg in 66388.023558 seconds
6/16/08 2:33:31 PM desktopia[133] firing 16-00.jpg in 8788.023087 seconds
6/16/08 2:33:31 PM desktopia[133] firing 20-00.jpg in 12388.022606 seconds
6/16/08 2:33:31 PM desktopia[133] firing 22-00.jpg in 15988.022127 seconds
6/16/08 2:50:23 PM Software Update[186] arguments=(null)

Imac freezing when shutting down

hi, i have this problem for quite a while now. it does not happen all the time but 9 times out of 10 this happens.
when i shut down my imac, the screen goes blue as it should then you get the circle with the black lines going round until it shuts down. thats where it stops, it freezes there and then i have to manually shut it down by pressing the button at the back.
is this a common problem ?
does it cause my imac harm by shutting down this way ?
how can i fix this ?
it didnt do this in the beginning only a few months later it started to
any help will be appreciated
thanks

Had had my 500GB HD replaced by apple in my imac24 today, after reinstalling everything and updating I indeed am experiencing the issue of the power button press to sleep COMPLETY locking and freezing the iMac.
I am for now clicking the iMac to sleep but plann to call tomorrow and ask why this has started happening.
Has anyone had a resolve yet??

Imac freezes when listening to NPR for halfway through Youtube videos, etc

Hello,
I am having a problem with my iMac, and other post didn't seem to touch on this exact subject:
Everytime I am listening to NPR radio (online newscast stream), the stream will freeze repeatedly, thus essentially disabling me to listen. Also, this will occasionally happen when watching video on Youtube, Vimeo, etc. My iMac doesn't itself freeze, just the newscast/video. Is this a problem with my computer?
I installed an extra 4GB of RAM, thinking this would help, but to no avail. In fact, it seems worse. Anyone know what might be causing this?
Thanks in advance,
_ j

It's probably nothing to do with your iMac but the stream coming from the provider. Where I'd begin looking is your w-fi settings. For example if you live in an area with lot's of wi-fi networks you could be competing for bandwidth with your neighbors. This can be easily solved by changing the wi-fi channel. Most wi-fi networks use channels 5 or 6 as their default channels and most users are too lazy to change the channel although there are 11 to choose from. My recommendation is to download and install iStumbler and see which channels are being used.Then it's a simple matter of changing your channel. If you're using an Apple router (Airport Express, Airport Extreme or Time Capsule) then simply launch Airport Utility and make the change. If you're using a third party router then look in the manual to see how to change channels.
Roger

My iMac freezes when updating my apps in iTunes

My iMac is a 24" with 3,06GHz Intel Core 2 Duo and 4GB 800MHz DDR2 RAM. After the installation of Lion, every time I try to download the updated apps inside iTunes (yes, it happens just with iTunes since the Lion installation!) after one or two minutes the noise behind the screen stops, the downloads are interrupted and everything dies. The only thing I can do is force to shut off pushing and holdin the power botton behind the screen... I tried also to format and reinstall Lion but the problem continue to persist. Help me please!

I had the same issue. My itunes plists had become corrupted.
I had to call Support who told me to do the following.
move 3 x itunes.plist onto desktop
move itunes music folder onto desktop
trash itunes
reboot imac
check itunes is gone
download itunes
install itunes
open itunes and cancel tfr of exisiting itunes music
log into your itunes account
test purchase of new music
verify all is ok
delete itunes plists from desktop
move itunes music from desktop into users itunes folder
open itunes
go to advanced, consolidate library
this should work

20" iMac freezes when running Google Earth

This is the only problem I've ever had with my Mac and it is consistent. After running Google Earth for about 10-15 minutes the screen freezes and I have to force shutdown and reboot to rectify the problem.
I did some temperature measurements at the vent in the back and noticed a considerable temperature rise when running Google Earth. I think my graphics card is getting a serious workout and may go into thermal overload.
Has anyone else experienced this?

Hi dicoll
I can think of two thing that might cause the issue you describe:
_The first is how much ram is installed in your iMac?_
If your system is running low on available ram and paging out to the HD, when your running Google Earth it will cause the program to hesitate and or freeze. Try using the Activity Monitor, to monitor your ram usage and also to check for a failed process.
http://docs.info.apple.com/article.html?artnum=107918
_The second is what you describe as a thermal issue!_
To monitor temp's and fan speeds for a thermal issues there is the iStatPro widget. (Note the temp. for the GPU Diode)
http://www.apple.com/downloads/dashboard/status/istatpro.html
And then for monitoring and adjust the fan speeds there is smcFanControl Application.
http://www.macupdate.com/info.php/id/23049
Dennis

Imac freezes when deleting secure trash

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