IMac freezes when syncing iPod touch

My iMac freezes (spinning beach ball) when I attempt to sync iPod Touch, using iTunes 10.5.  Otherwise, iMac, iTunes, and iPod Touch work fine.
iPod Touch 3rd Gen., IOS 4.3
iMac 21", new in Dec. 2010
Snow Leopard

Oh another thing:
It does step 1 ok (backing up) but when it starts downloading apps (step 2) is the problem. The first few apps end up downloading but iTunes freezes like 5 times during the process... After a few apps comes the white screen and everything... Once the iPod is removed and iTunes it closed, the background comes back and everything  goes back to normal. Nothing is erased from the iPod either.
Thought that would help.

Similar Messages

  • When syncing iPod touch to MacBook, I have selected to sync only events newer than 360 days. Yet I get message that sync will change 8000 events on "this computer"  most of which are years old and many are recurring events.  I'm afraid to proceed

    When syncing iPod touch to MacBook, I have selected to sync only events newer than 360 days. Yet I get message that sync will change 8000 events on "this computer"  most of which are years old and many are recurring events.  I'm afraid to proceed with sync. 

    Having the same problem here. As a first time mac user, Apple has certainly made a bad first impression.
    For me, the issue seems to occur when transferring files between computers that are connected to the same access point (when transferring files from wired computers on the network there is no issue). My vista laptop and every laptop I have tried has worked perfectly fine with this access point so I am 100% convinced it is the mac. Basically when I copy the files, after about 100mb, I am unable to access anything on the local network or internet until I restart Airport. The weird thing is that even though I am unable to access anything, the airport utility says it is connected. I might also note that the wireless signal strength is full.
    If I can't get this figured out in a few days, this computer is going back to the store where it came from and I will officially label myself anti-mac. This type of issue is just unacceptable for something so main stream.

  • ITunes freezes when connecting iPod Touch - even after restored

    Hi,
    I have an iPod Touch 32GB 4th generation, I have never had any problems with it until now.
    Today I tried to connect it to my iTunes (on my MacBook Pro - late 2011 model) in order to sync it so that I could transfer some of my new music and iTunes would freeze. The mouse would pinwheel and I would have to force quit (it would not respond for over 30mins if left unattended). I created a new admin user and the itunes on the other user recognised the iPod just fine. I used the other user to restore my iPod in the hopes that when connected to my library again, it would be a 'new' ipod and so it would no longer freeze. Unfortunately this was not the case, despite my library recognising an ipod in recovery mode and being able to restore it (so that I can now at least use it in its most basic form). It has subsequently frozen each time I connect my iPod. How can I fix this? Should I just wait for the next iTunes upgrade?
    Thank you
    Frances

    Hi Frances,
    Welcome to Apple Support Communities!
    The sugestions in the article below should help. They will resolve most issues that cause iTunes to stop responding when an iOS device is connected to the computer.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    Symptoms
    In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
    Resolution
    Expand All Sections | Collapse All Sections
    Follow the steps below to troubleshoot the issue:
    Install any available software updates for your computer.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
    For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
    Update iTunes to the latest version.
    For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
    For Windows: Use Apple Software Update, or download iTunes from the Apple website.
    Test with automatic syncing disabled.Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
    Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
    For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
    Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
    If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
    Test with iTunes plug-ins removed.
    Quit iTunes.
    Navigate to the following folder, based on your operating system:
    Windows XP:  C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
    Windows Vista or Windows 7:  C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
    Mac OS X:
    ~/Library/iTunes/iTunes Plug-ins   (The "~" represents your Home folder)
    /Library/iTunes/iTunes Plug-ins
    If any files are in this folder, move them to the Desktop temporarily.
    Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
    If the issue also occurs on a different computer:
    If the issue does not occur on a different computer, or no other computer is available to try:
    -Jason

  • "iTunes Has Stopped Working" when syncing iPod Touch

    So in the last few days, I've been getting an error message when I try to sync my iPod Touch 2g with software version 3.1.2. After a few seconds, I get this error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It only happens when I plug in my iPod for syncing.
    I've been up and down the message boards here looking for a solution and I can't seem to find anything that works. I've uninstalled/reinstalled quicktime, then the iTunes software, I've deleted and remade my iTunes library file... I'm just at a loss. Here's the error information windows gathered up...
    Source
    iTunes
    Summary
    Stopped working
    Date
    1/10/2010 1:45 AM
    Status
    Report sent
    Description
    Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
    Problem signature
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 9.0.2.25
    Application Timestamp: 4afca401
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00000000
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Extra information about the problem
    Bucket ID: 830098715
    Anyone know how to help???

    Hi Zainabe_nachaby,
    If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    - Brenden

  • Blue Screen Error when syncing ipod touch 4g 32gb with i tunes 10 on Vista

    Hi
    I'm trying to sync my ipod touch 4g with my itunes 10 using a Dell XPS with Windows Vista. After the point where the songs begin to copy (around 5 mins to 30 mins into copying) a blue screen error is caused and the computer shuts down automatically. The blue screen error ID is 2057.
    I have scanned for viruses and its clean, tested my hardrive and its all ok, and now been to apple and got a replacement ipod and usb, re-installed i tunes 10 BUT its still happening.
    i'm not sure what to do next ..any suggestions??
    BTW my computer works fine until I try syncing the ipod so it's definitely something related to it.

    Just in case anybody is interested I managed to resolve the problem. Not sure if it was a just a co-incidence but after windows had auto-removed itunes 10, I plugged in the ipod and the computer recognised it as a working piece of hardware, although it actually thought it was a camera (not sure if that's normal).
    Anyway I re-installed itunes10 but kept the ipod plugged into the usb all the time. When itunes had installed, i began the sync and the files copied far more quickly than in previous attempts. They are all on now and the ipod is working fine and no blue screen errors.
    What probably happened is that when windows auto-fixed errors after the last crash(it didn't run an auto-fix after previous crashes), it fixed the error which was crashing itunes10 when syncing. I hope nobody else has this problem and the ipod remains ok.

  • When syncing ipod touch with mac, where are my contacts and notes stored on the computer?

    I lost all the notes on my ipod touch..
    When syncing the ipod touch with mac, where are these files stored.
    i.e. contacts and notes?

    It's all stored here.
    User > Library > Application Support > MobileSync > Backup
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • ITunes 10.5 crashes when syncing iPod Touch 3rd Gen. with iOS 5

    iTunes 10.5 crashes when I try to sync my iPod Touch 3rd Gen. with iOS 5...help? I'm running Mac OS X 10.6.8 and from what I can tell the sync process is taking up a massive amount of CPU (i've got a 15 in MBP with i7 core, 2.2GHz processor and 8 GB of RAM). can someone tell me what's going on?

    I have windows xp, mine also crashing, nothing has worked...uninstalling, resetting and reinstalling nothing.

  • ITunes crashes when syncing ipod touch

    I'm currently having multiple problems with my daughter's iTunes/iPod Touch. Here is some general information, we have an HP running Windows XP with SP2 Media Center edition. The iPod touch is 6 month's old ($399), 16 GB and was bought with Jan soft upgrade(not sure what that means but I think it was version 2.0?).
    Last night the touch was sync'ed. iTunes was on 8.01 (not exactly sure of version, think it was 8.01) All music and videos were erased from the iPod. Software on iPod kept rolling back and ended up stoping at 1.1.4. I tried to update the software on the iPod but it kept disconnecting while sync'ing. I had to stop sync'ing so I could download 1.1.5 and load the software on the iPod touch. I want to update to a newer version of iPod touch software but now since I'm on an old version iTunes wants another $10 to upgrade. So I don't know how to get on the version I think I started at 2.0?
    This morning I updated iTunes to latest software 8.02. I was able to get music to load but iTunes would seem to randomly crash. I watched and noticed that any video file would crash iTunes. I went in and changed the sync options:
    check - open iTunes when ipod is connected. all other options unchecked.
    on music tab:
    check - sync music, all songs and play listed
    unchecked - all other options (ie include music videos)
    on movies, TV shows, and podcasts: unchecked all sync.
    I now have all music sync'ed. I can't get any video to sync. Music video's purchased from iTunes store won't sync.
    Any idea how to update software on the itouch? Any idea why the video's won't sync?

    After spending 75 minutes on the phone with tech support, we found the problem was associated with the Windows XP user ID. We created a test user ID, logged on and populated iTunes with video and music. When we sync'ed the iTouch everything worked. I don't know how this problem occurred.

  • Not enough free space when syncing iPod touch?

    Hi all!
    I'm having a seriously frustrating issue with my iTunes (Windows 7) when syncing with my 5th gen iPod touch:
    It seems to me like it wants to sync my whole library twice, seeing as the whole thing is 26.33GB, and I'm not sure why!
    I've tried:
    backing up and restoring my iPod
    deselecting 'Sync Music'
    syncing it through both wired connection and Wi-Fi
    Bearing in mind I really don't want to restore it completely, well, you can see why from the usage!
    So if anyone has any ideas or you want me to provide more information please ask. (I desperately want to get some new albums on there!)

    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod

  • Itunes freezes when syncing ipod classic 160GB

    I just downloaded the new itunes 1.6.1 and everytime i try to sync my ipod classic it gets about a tenth of the way through syncing the songs then completely freezes, i have to exit using task manager and it leaves me with no songs on my ipod. I've tried resetting my ipod and such but none of it has worked, i've spent the last 3 hours looking for a solution but there is nothing out there, please help!!!

    Try connecting the iPod Classic to a different USB port set (like the ones on the back of your PC), and make sure you're connecting it directly to the PC, not through a USB hub (like the ones built into keyboards or monitors).  If iTunes still freezes, run Windows Update and make sure you update all of the hardware drivers for your PC, especially ones marked "Chipset" or "USB Controller".  Frequently, when iTunes freezes mid-sync with a USB device, it's because of an error with your USB controller or that set of ports.  The steps above should get you syncing properly again.
    If that doesn't work, try connecting your iPod Classic to another PC and sync some songs to it.  If iTunes freezes there as well, it may be a problem with your iPod Classic (unlikely, but possible), and would warrant a Genius Bar appointment.
    Hope this helps.

  • Itunes freezes when Syncing ipod

    Recently, I have updated to the newest version of Itunes.  When I attempted to sync my ipod (80GB classic), itunes froze.  I had to force a shut down and when my ipod ejected, all the songs were gone.  I managed to get my ipod to restore factory settings, but now it will not sync more than 600 songs.  Once it hits about this threshold, itues freezes and the 'syncing' icon on my ipod switches the the 'connected' icon, but itunes continues to try and sync until it freezes. 
    I have attempted to add music manually and in different orders to see if it is a particular song causing the crash, but regardless of the order, once it hits about 600 songs, down goes everything.  I have to force a shut down, which effectively erases all the songs, and start over again.
    Any thoughts on how to break the 600 barrier? 

    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Application Support/SyncServices
    Right-click or control-click the line and select
    Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • HT203175 freezes when syncing ipod

    when i plug in my ipod it freezes during syncing. this does not happen when i do the same with my iphone

    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Application Support/SyncServices
    Right-click or control-click the line and select
    Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • ITunes freezing when connecting iPod Touch to it, switching library soon

    Hello,
    Soon I will be getting a new computer, and I have recently been starting the process (http://support.apple.com/kb/HT1329?viewlocale=en_US) in which I can move my current iTunes library off my old computer onto my new computer using my iPod. I was down to the "Copy iTunes folder to iPod" step (I did not do the step), when I had to leave, so I saved all my new settings on my iPod Touch and iTunes and disconnected my iPod. When I came back later that day to finnish the process, I plugged my iPod into my computer, and it froze iTunes, but not other windows open on my computer at the time. When I unplugged my iPod, iTunes went back to working like normal. It has been doing this for a few days now, and I have tried many things, which have been proven unsucessful. I really need to start using my new computer, but I don't want to do it without my iTunes library, since after I begin using my new computer, I will no longer have my old one. I need help very fast, and I will appreciate anyone who is willing to give me advise.
    Thank You.

    I also have an older version of iTunes. I think it was the last version of 7.

  • Error when syncing Ipod Touch. Please help.

    Ive got a problem with my iPod Touch. I was installing applications when it just shutdown. Whenever i turn it on the apple icon comes up as usual but then stays on that icon until the iPod runs out of battery. I plug it in and it charges but as soon as i turn it on it does the same things. What should i do?

    Let the charge run down to 10%, then let it charge to 100%; that's to correct your battery percentages. Now, charge fully from an external charger, if you have one. If you only charge through your USB port, don't let the charge go on all night; this actually saps your battery in the long run.
    If you still have a problem, reset your Touch.
    If you're still having problems, you might want to visit your local Apple Store/Genius Bar and have the techies take a look at your unit.
    < Edited by Host >

  • ITunes freezes when syncing ipod 10.5.1.42

    Everytime I go to sync my ipod to itunes it gets almost finished and itunes freezes up. When itunes freezes so does my entire computer to the point where only the mouse moves, and I end up shutting it down. I'm not sure if it is my computer, ipod, itunes, or other underlying issues. Does anyone have a solution or troubleshooting tips. I have searched the internet all over and this site, but nothing seems to be working. Is it the version? Should I install a previous version of itunes? It seems like some people are having similar issues.
    Windows Vista 32 bit
    itunes version 10.5.1.42
    1st gen ipod touch

    Back up all data.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Application Support/SyncServices
    Right-click or control-click the line and select
    Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Maybe you are looking for

  • My ipod is flashing black and going to the power off screen? Never dropped my ipod, and did not get liquid in it?

    I always make sure to take good care of my ipod, I have no warrnety, It has not been 3 years yer, never spilled anyhting on it nor did i drop/crack it. It happened randomly. Why would this happen...I have restored it tow times and yet happens, it fla

  • CREATING ITEMS FOR INDIVIDUAL COLUMNS

    HI GUYS! i am a new user to HTMLDB. I need help on creating a search item for every single column in the report using pop-up LOV´s(eg:like we have in EXCEL report sheets). The pop-up item should display the DISTINCT rows of the column...please give t

  • DateTrans error in mapping

    Hi Experts, Trying to transform the Source date format "YYYY-MM-DD" to the target format "DD-MM-YYYY" using "DATETRANS" function in XI. Successful in MONI and in RWB,on Integ.Engine throws an error. Below is the content of the Audit log. Need help on

  • Logic Express & Tascam FW-1884

    Hi all. Does anyone know why some of the key combinations described by Apple in the Logic Express Control Surfaces document do not work? Specifically, Apple clearly states that SET + IN on the FW-1884 sets the IN point. This doesn't work. Off the top

  • Slow PC Performance

    Anyone else notice that after installing iTunes 8 Windows really slows down? I even noticed this with iTunes 7 (series) that my Windows Vista was incredibly slow.