IMac freezing on wake

Question

Seems to be getter worse every update.
I'm currently using 10.5.5 on a iMac 3.06 Core2Duo, and I have to reset with the power switch several times a day. It freezes up when waking from sleep. Works for a few seconds, but then stops responding with the eternal beachball. Safari seems to be the culprit since it's always what starts the beachball. Anyone else have these issues?

Answer 1

subject: iMac freezing/ iTunes freeing/ Safari freezing/ app store crashing/ iTunes crashing/hanging
Good afternoon,
I am investigating the same problem for more than two weeks.
Might have found the solution...
And this solution is odd!
I haven't had freezing problems with an iMac Intel dual core with OS-X 10.4.11 and iTunes 8.01
Neither with a MacPro PowerPC with OS-X 10.4.11 and iTunes 8.01.
Neither with a Macbook Pro Intel with OS-X 10.5.5. and iTunes 8.01
Neither with other Intel or PowerPC machines.
HOWEVER:
I had major freezing problems with a iMac PowerPC with OS-X 10.4.11 and iTunes 8.01.
And I read a lot of discussion posts from other users with likewise problems
with OS-X 10.4 and 10.5, Intel and PowerPC and even in Windowx XP.
Whatever I did: nothing helped/ or the solution did not last for long.
Even a clean format and clean installation did not helped.
My iMac freezed using Safari, iTunes, PDF viewer and so on.
Or using other programms.
Randomly.
Sometimes the iMac even freezes before I logged in with name and password.
Only by holding the on/off button pushed for a couple of seconds, I was able to restart
(since the mouse cursor and keyboard did not worked).
Force Quit did not work either.
A Hardware problem?
No. Checked and double checked.
Reset all (epr)rom's/ram's in the machine.
Even resetted the power supply.
Log files report about different errors:
- EXCBADACCESS + KERNPROTECTIONFAILURE
(a thread trying to write to read-only memory. This is always caused by a data access).
- start before command
- exited abnormally: Hangup
- and, a more interesting error, USB caused wake event (EHCI)
The last error has a relation with the problem you have:
*freezing when waking from sleep.*
I found (probably) the solution and the cause:
_iTunes and the (USB) related programming in iTunes....._
Since I tried my solution (see her under) the iMac DOES NOT FREEZE ANYMORE!
Hope it works for you too!
*Please let me know.*
Good luck,
kind regards,
Danny
PROCEDURE
1.
Go to programm's:
drag the iTunes programm folder to the trash can
2.
Go to users/library/preferences
drag these three items to the trashcan:
- com.apple.iTunes.eq.plist
- com.apple.iTunes.plist
- com.apple.iTunesHelper.plist
3.
empty the trash can
4.
Go to system preferences
Go to accounts
Go to log in
delete iTUnes Helper as a start up programm
5.
Go to sharing
Go to firewall
put off: shared iTunes-music
6.
restart
7.
repair disk permissions
8.
Go to the (main) library
drag these items to the trash:
- iTunes.pkg
- iTunesAccess.pkg
- iTunesX.pkg
If there is a iTunes Phone Assistant / Dialer:
drag it to the trash too.
9.
empty the trash
10.
type in Spotlight: iTunes
Go in spotlight to programm's
drag the black logo dashboard programm named 'iTunes' to the trash
11.
empty the trash
12.
Go to users/music/iTunes
Drag ONLY(!) these files to the trash can:
- iTunes Library Extra's.itdb
- iTunes Library Genius.itdb
DO NOT DELETE the folder iTunes Music neither iTunes Library etc.
(since this is your bought/ collected music )
13.
Empty the trash
14.
repair disk permissions
15.
log OUT
log IN
16.
iMac freeze Problems are now solved
17.
Wait for the new Apple iTunes version
or: download an older iTunes version and use this one til Apple solved the problem
See for instance:
http://www.oldapps.com/downloadiTunesmac.php