IMac froze during Maverick installation

After running an installation of Maverick, I am now stuck with a screen showing only my background and the mouse. Should I restart my computer and see what happens next?

See if you can boot into the Recovery volume (boot with the Command + R keys held down). If you can try the following:
1 - launch Disk Utility and repair the disk and disk permissions. Reboot normally and see if it will.
2 - if #1 fails reboot again into the Recovery volume and reinstall the system.
OT

Similar Messages

MacBook Pro Froze During Windows Installation

I am running Mavericks lastest update on mid-2012 MacBook Pro. I was installing Windows and following the directions provided in the Apple Support Communities.........the MacBook froze during the installation of Windows after I answered the prompt about the size of the partition........800 GhB for Mac and 200GhB for Windows 7. I now have a blank grey screen on the MacBook. I get the Apple boot-up when I press the Power up button but nothing happens.
How can I reboot and start the installation over?
Thanks very much.

Correction: I get the Apple boot-up sound when I press the Power button but nothing then happens other than the same grey screen.

Froze during initial installation

Please help! My iMac froze during initial start-up on the "Enable Location Services" page. I thought that it might be the batteries in my trackpad, but I changed them and they are working but I'm still not getting a response on my screen. I tried to call tech support BUT I was on hold for +20 minutes and I can't access the serial number since I can't get past this phase!

Will it let you restart in 'safe mode'. Restart holding down the shift key until you see the grey progress bar. Once booted restart as normal from the Apple menu (hopefully).

Lock up during Mavericks installation

Our family's 13" MacBookPro has locked up during Mavericks installation from Mountain Lion, with the spinning wheel. What is the best way to go from here?

Restore the bootable backup/clone or TM backup of your previously good ML installation and try upgrading again.

HELP! brand new iMac froze during firewire transfer and won't start!!!

During my setup for my brand new iMac I follwed the directions and connected my iBook via firewire to transfer my files. I noticed after a while that my iMac was frozen on "45 minutes remaining" and the blue line wasn't wavering a bit, and after over half an hour it hadn't moved. I powered off the iBook, and still nothing happened to the iMac screen--it remained frozen. I went to the guidebook and nothing seemed to work, so I powered off and on again, only to get a flashing question mark. All this and I just bought the darn thing tonight!
Help! Anyone know what happened and more importantly how to fix it?
Thanks.
Lindsay

it sounds like the iBook went to sleep during the transfer or at least it's hard drive spun down.
what you need to know is hope that simply booting from your install DVD will let you repair the iMac's hard drive. You could also try booting holding down the Command S keys on startup and when you get to the Single User Mode command line prompt follow the directions there for running fsck to repair your hard drive.
Do you have a FW hard drive? Can you copy files from iBook to FW and then from there to iMac?
And, it is always nice to have a FW emergency/backup hard drive. The iMac needs a different partition scheme to be bootable from FW than the iBook does, but you can create the proper partition type etc from a Tiger Installer and put OS X on FireWire, then see if you can backup and repair your iMac's hard drive.
MicroMat's TechTool Pro 4.5.1 is now shipping and is compatible, Universal Binary and bootable. Always good to have some 3rd party utility handy.
If you are just starting out, you probably don't have much if anything installed yet, so you may want to just erase your iMac drive and restore to what it was. That would be the easiest if Disk Utility won't repair it.
Instead of powering off the iBook, I would have tried to force quit whatever was running, like Migration Assistant.

Imac froze during bootcamp

I am trying to install windows 8.1 on a new imac and after the screen "press any key to boot from cd or DVD" I have a grey screen where the apple logo turns into a circle with a line through it and is frozen. Should I force restart? What went wrong?

Gavin Lemley...
I can only suggest to go inside and press the CUDA button located near the CPU (Processor) card cage. Now if your PRAM battery has not been replaced for some time I suggest in getting a new one prior to going inside and replacing it.
Now should that not work out the next thing is to replace the CPU card. That is where the firmware resides on.
<center>< < < OR > > ></center>
Due to the fact iMac 233-333Mhz are being sold used/refurbished almost close to the same price as some CPU cards, you may find one to replace it.
...Ron

Imac froze and on re load folder with question mark appeared. Now will not start up to home screen.

The other night my Imac froze during updates. I found it in the morning with the screen and mouse frozen and only the loading icon spinning. I re stared the computer from the power button.
Upon re loading the apple logo did not appear and was replaced by a folder with a question mark in the middle. I looked this up online and found the best option was to use disk utility to check and repair the hard drive. This showed an error with HFS. Used disk utility to fix the hard drive so thast no error appear. I re stared the computer but all it loaded was the folder with the question mark again, so I decided to erase the hard drive of any information (I back up quite regulary, but left it as last resort due to inconvenience), when installing again it seems to go so far before telling me it cannot install and I need to re start. I have erased the dsk again and completed disk clean too before trying again and getting the same results.
I am currenlty stuck at this point and need help, which would be appreciated.
My Imac is an early 2008 Aluminimum model and installtion disk is 10.3

The folder with ? mark mean one of 2 things.
1) The OS is so corrupted that the hardware can't find it as a valid way to boot the system.
2) Your hard drive has failed.
You can try booting from the Recovery HD partition, Commadn + r keys at startup if you are running Lion Mt Lion or Mavericks.
Or boot the system from the original System reinstall DVD that came with your Mac or an upgrade OS X install DVd you may have purchased.
With either use Disk Utility to see if the hard drive is seen and if it can be erased or repartitioned and then restore from a Time Macine baclup or reinstall OS X.

HT4972 When i was updating the software on my iphone 4 it froze during installation.

When i was updating the software on my iphone 4 it froze during installation. When i reset it, it would not turn on. now once it is hooked up to iTunes it says it needs to be restored and i believe Iwill lose all the contacts. Any help?

rhinob wrote:
This won't do anything.
Thanks for clearing that up all mighty Apple god.
rhinob wrote:
I am having the same problem.
Really? And you know this based on what? The lack of a specific error message from the OP?
rhinob wrote:
I am assuming
Yes... and as the saying goes, when one assume they make an a$$ out of u and me.
Stop assuming, let the OP provide some more specifics and then some actual troubleshooting can be done. It's unlikely that your issue and the OP's are related.

IMac froze, rebooted but finder stuck in crash loop...

I have an iMac 2007 running Mavericks. Recently it has started occasionally freezing where my mouse still moves around the screen but everything on the desktop is completely frozen. After holding the on/off switch to reboot it usually comes back on and opens the folders/programs that were already in use and all is well.
However, today was different....it froze while I was using Safari....so I held the on/off switch as usual to reboot and the usual pop-ups appeared, asking me to re-open programs etc. However, since then I can't get finder to open...I have a constant flashing message saying "Last time you opened finder, it unexpectedly quit while re-opening windows. do you want to try to re-open windows again. - It gives 2 options 'don't reopen and re-open'....but the box is continually flashing very second as though it is stuck in a loop....doesn't matter what I try to press, it does the same thing over and over. It means I can access anything on my dock but cannot see my desktop files or any other files on the hard drive. I haven't done a time machine backup for a long time so wary of my next move. Ironically, I just bought a new drive for time machine and this happened before I got the chance to do the backup!!! Typical.
Other useful info may be that I think I only have around 3gb of free memory space on my hard drive right now.
I am on version 10.9.4 of Mavericks and there is a software update available.....should I try to do the software update to see if it irons this problem out or is there anyway I can backup my hard drive first or any other way of accessing my hard drive/desktop files before I do anything?
I have seen this problem related to Google Drive before but I don't use that...unless it is installed somewhere on my system without me knowing and still causing the problem?
Any help greatly appreciated....
Thanks

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste topost the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Creating a Mavericks USB boot drive after the horse has bolted. Can I create a bootable USB drive from my iMac after installing Mavericks without saving the Install OS X Mavericks.app file? Do I need to re- download the whole 5.29 Gb again?

Creating a Mavericks USB boot drive after the horse has bolted. Can I create a bootable USB drive from my iMac after installing Mavericks without saving the Install OS X Mavericks.app file? Do I need to re- download the whole 5.29 Gb from the App Store again? My problem is my 4Gb/month allowance on a 12 month contract. I cannot purchase a data block from my ISP and although my speed is theoretically slowed to 64k after reaching my 4Gb, it actually ceases to download in reality.

HI tasclix, it depends what you mean by an OS X boot drive.
If you want a recovery disk from which you can reinstall (by re-downloading) or recover from a time machine backup, then nbar is correct.
If, however, you want to boot and run the OS X installer from the USB drive (so that you don't need to download again), then you will need a copy of "Install OS X Mavericks.app"; see this article:
http://support.apple.com/kb/HT5856
Before downloading again, search your system to see if the installer is still there - it's usually in the /Applications folder unless it has been deleted, but check your whole system for it anyway, you never know, you might still have it somewhere.
Message was edited by: SilverSkyRat

Laptop Crashed During Maverick Install -- Need Help

Hello Everyone,
Before we get started, I just want to open with this info: My Macbook Pro is from 2008, and has a notorious habit of crashing... I hear what sounds like a rhythmic "ticking" sound from within the laptop, and everything on screen freezes up, and I have to do a hard-reboot. Other than that and a few graphical glitches with games, it runs seamlessly and had a good 19 GB free while attempting the update. Also to note, I have a BootCamp partition of about 30 GB for Windows XP. Additionally, I was an IDIOT and did NOT set up Time Machine or make a backup for my files, because, I repeat, I'm an IDIOT apparently.
So I had 10.6.8 installed -- Snow Leopard... and I heard there was a new free update to 10.8.0: Maverick. Of course it peaked my interest and I tried to install, not realizing it could potentially brick my laptop! Shoulda done some research
Anyway, here's what happened:
The download was successful, so I rebooted my computer and initialized the installation. Everything was fine, it said it would take about 50 minutes (even though it took a LOT longer)... and the install got not even half way before my computer crashed, with the infamous ticking sound. I was like, "oh sh**" because everyone knows that a crash during a major install is not good news. After I restarted the computer, it opened up the Maverick install again immediately, and attempted to retry... but within 10 minutes, an error pops up: "Install failed: OS X can’t be installed on the disk, because a recovery system can’t be created. Visit www.apple.com/support/no-recovery to learn more."
Of course at this point, I'm confused. I have no idea what that means. So I try to reboot to see if it would help, and the same error occured twice more.
This time, when I rebooted, I held Alt-Option to see if I could just select my HD drive and bypass the install. Nope. The only options were this: "Windows Partition, Maverick OSX Install, recovery-(something something)"... my HD drive wasn't even listed! This made me nervous. So, I selected the recovery disk option and it opened a menu with a few options, including reinstalling OSX, disk utility... etc. So I selected disk utility. I then proceeded to select my HD drive, and click "repair" in the first aid tab. It took about 10-15 minutes, but it successfully finished, giving me a green "Disk seems ok" message. This was a bit of relief. But now that the disk is repaired, how do I access it and exit the endless loop of Maverick installation? Do I need to reinstall OSX with my original disk/Snow Leopard disk?
Please help me recover my HD drive... I desperately need my laptop for school.
Thanks in advance. If you need any more additional info on my computer, I will be happy to try and provide it.

if you have no install disk, best to do fsck. http://docs.info.apple.com/article.html?artnum=106214 hopefully that will do something for you. when you say it "freezes" at startup it is hard to know what to tell you. there are different types of screens that occur with startup issues. this is an incredible article for startup issues--http://docs.info.apple.com/article.html?artnum=106464. do not worry that it says "10.3.9 or earlier". these steps are reliable for tiger as well. i hope that works for you.[:)]

I own a copy of CS5.5 that I have on my PC. I have switched to a new iMac and during activation it says my serial number is not for the product I'm trying to activate

I own a copy of CS5.5 that I have on my PC. I have switched to a new iMac and during activation it says that my serial number is not for the product I'm trying to activate. I have tried live chat a couple times but it says that chat is not available.

Jb4short you can verify your registered serial number under your account at http://www.adobe.com/. You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you have a volume license serial number then you need to download the volume license installation files from https://licensing.adobe.com/.

An error occurred during the installation process: error occurred while installing additional adobe

I get this message: An error occurred during the installation process: error occurred while installing additional adobe packages. when trying to install CS2 InDesign UPGRADE from id 2 on new IMAC 2.4 GHz 4 GB.   Any one else with same issue?   Trevor

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

An error during the installation of OS X !!

During the installation of OS X maverick an error occurred pointing that my Macintosh disk is damaged and can't be repaired !! The installation is not being continued and I can't go back to my old version !! However The only available choices are disk utility, terminal, firmware password utility and restore....
Please tell me what to do to at least get the important files from my disk because I never backed up :(

Select Disk Utility and try repairing the disk and disk permissions.
Do yo have access to another Mac and and external HD? If so connect your MBP to the other Mac with a Firewire cable and boot the MBP into Target Disk Mode, Transferring files between two computers using FireWire.
The other Mac will see the MBP as an external HD where you can copy your Home folder to the external HD which should be formatted OS X Extended (journaled). If you have 3rd party apps copy them also to the EHD.
Now with your files safely backed up you can go about trying to getting the MBP's drive backup and running or replaced if that's what is called for.
OT

Unable to access/modify wifi after Mavericks installation on MacBook Pro

I've just installed Mavericks OS X on my 2011 MacBook Pro. Although quite slow, everything seemed to go smoothly during the installation process. Once booted up in the new OS, I noticed immediately that I had no wifi connection on the device. I am unable to enable/disable the wifi, and more troubling, any attempt to make changes to Network settings seems to freeze up the System Preferences application. Once this occurs, the machine is basically useless. A series of restarts, shut downs, safe-mode boot ups, etc and eventually I was just getting a blank grey screen after startup (no login screen, mouse visible and working). At this point, I booted via the recovery partition and did a full re-install of the Mavericks OS X. Not surprisingly, it did not fix any of the problems.

Very strange problem (no surprise to you).
I suggest you reset the SMC (and PRAM, if you are able). That cannot hurt and might help.
Barry

IMac froze during Maverick installation

Similar Messages

Maybe you are looking for