IMac G3 won't boot after software update

Graphite iMac G3, OS 10.4.11, 384 mb RAM - Ran software update yesterday 4/3/10 (security update & quicktime update). Walked away and came back to a blue screen with the mouse pointer and circular counter periodically appearing and disappearing (don't know if the update finished or if it crapped out in the middle of updating). Have tried safe booting - no good, zapping PRam - no good. Anyone have any idea what's going on and/or how to fix it?
Thanks

Hello HaxMonkey, and a warm welcome to the forums!
You really need to get yourself a copy of the Tiger Discs.
See Tom's, (Texas Mac Man), great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=9755670&#9755670
Or Ali Brown's great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=10381710#10381710
What may help is is DiskWarrior, you need the CD though.
http://www.alsoft.com/DiskWarrior/
But others that may work…
Drive Genius 2…
http://www.prosofteng.com/products/drive_genius.php
TechTool Pro 4…
http://www.micromat.com/index.php?option=com_content&task=view&id=31&Itemid=83

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  • IMac Won't Boot After Software Update

    First off, I'd like to say that this is not my computer, rather a friend's; therefore I don't know a lot of what happened before the install.
    So, my friend said that he opened iTunes and got an update message. I asked him if he had ever updated his Mac since he got it (August 2010) and he said no. By the way he explained it, it sounds like when he pressed yes to update, it opened up "software update" and also updated some other things. He was asked if the computer can restart and he said yes.
    When the computer restarted, it showed the usual Apple logo and spinning indicator. But, it also showed a loading progress bar. Now, I am not sure how far it went, he said about 50%, but it then shut itself off. When he tried turning it on again, it did the same thing.
    Finally I showed up and after seeing that happening over and over, I called Apple. The employee told me to safe boot, PRAM, etc and nothing worked. Then I tried verifying and repairing the hard drive using the install disk but the computer got an error saying something like this: "cannot repair disk, try backing up and reinstalling..." The Apple employee told that the computer cannot be fixed and it either had to be "erased and reinstalled" or to try and get the data saved which would cost "hundreds or even thousands."
    Is there any way to fix this? I'd really like to help him save all his pictures, documents, etc. Thank you!
    PS: His computer is a 21.5" iMac (mid 2010 model). I believe it was running 10.6.

    That's because the volume is too damaged to mount. Depending on how valuable the data is, you should either remove the drive and send it to a recovery service, which will be very expensive as you've been advised, or try one of the software packages that purport to be able to recover data from an unmountable partition. I have no experience with those products because I make backups. Maybe someone else here can make a specific recommendation.

  • G4 PowerMac mirrored drives won't boot after software update

    This IS NOT about my PB but a PowerMac tower, G4, mirrored drive....running 10.5 (I think).
    After some month of neglect, did software update yesterday.... 7 programs including a security update, iTurnes, QT, and I'm not sure what else.
    Now it won't boot.
    I have a Disk Warrior CD, but I can't get the SuperDrive door open to try to boot from it.
    Help GREATLY appreciated.
    Thanks,
    TD

    After some month of neglect, did software update yesterday.... 7 programs including a security update, iTurnes, QT, and I'm not sure what else.
    Now it won't boot.
    What I like to call a case of computer indigestion. Too many updates at once. See recommendations below.
    I have a Disk Warrior CD, but I can't get the SuperDrive door open to try to boot from it.
    See if any of these help:
    [Topic : Can't open drive door |http://discussions.apple.com/thread.jspa?threadID=1279497]
    A dozen ways to eject or unmount a recalcitrant CD or DVD
    http://www.osxfaq.com/dailytips/08-2002/08-12.ws
    Ejecting media in Mac OS X: Removing 'stuck' CDs/DVDs
    http://www.macfixit.com/article.php?story=20041011075232575
    Power Macintosh G3 and G4: About the DVD-RAM Drive
    http://docs.info.apple.com/article.html?artnum=HT3072
    PowerPC-based Macintosh: How to eject a disc when other options don't work
    http://docs.info.apple.com/article.html?artnum=106752
    Force Eject (10.3 or later) - Can be used to eject any removable disk that the system will not eject. http://mac.softpedia.com/progDownload/Force-Eject-Download-34780.html
    [Article #HT1310 - Startup Manager: How to Select a Startup Volume|http://support.apple.com/kb/HT1310]
    In worst case scenario I wonder if sticking some tape to the door to get access to the drive itself, then using a straightened paperclip in the eject hole (do they still have those?) would work.
    <HR>
    Updating
    Certain steps appear to minimize the risk of an update producing problems.
    Number one is to make sure you have a bootable clone backup of your computer in case you do need to back out of it again. This is the only guaranteed way of not having to worry about the results of an update.
    Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk. Permissions repair can, and is probably best, done when booted from your internal drive.
    [Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
    [Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
    [Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
    You can also go to the step of booting into safe mode to do the install.
    [Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
    [What is Safe Boot, Safe Mode? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=107392]
    [Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
    I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
    Repair permissions again afterward.
    It helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
    The more cautious even like to unplug third party peripherals (see [comment by BDaqua|http://discussions.apple.com/message.jspa?messageID=9040746#9040746]).
    Almost all of the above steps (except backup) have been questioned as to necessity because probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe.
    [BDaqua's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=8948595#8948595]
    [Baby Boomer's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=9025760#9025760]
    [Klaus1's post on updating and removing updates|http://discussions.apple.com/message.jspa?messageID=10257902#10257902]

  • G3 won't boot after Software Update

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    >"To get more room for virtual memory and the system, I successfully installed 10.4 from the CD onto the larger partition on the same drive."
    Hardware compatibility issues
    Installing on a PowerBook G3, an original Power Macintosh G3, or an iMac:
    If you install Mac OS X on a PowerBook G3 Series computer that does not have USB, an original Power Macintosh G3 (Beige), or a Rev. A, Rev. B, Rev. C, or Rev. D iMac, and the hard disk is larger than 8 GB with more than one partition, be sure to select a destination partition for Mac OS X that is completely within the first 8 GB of the disk.
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    Mac OS X needs to be in the first under 8 GB partition. You can move your Home directories, many Applications, and OS 9 to another Drive, but not the basic system.

  • 10.6.8 won't boot after Software Update

    I've installed 10.6.8 via Software Update and the Macbook Pro will not boot, causes a kernel panic.  It will boot in Safe Boot however.  I've tried installing the combo update as well, no change.  Verify disk permissions, no change.  Help!
    panic(cpu 2 caller 0x2abf6a): Kernel trap at 0x0029f24f, type 14=page fault, registers:
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    EAX: 0x7a6fe06c, EBX: 0xec835381, ECX: 0xfcf7b1e9, EDX: 0x7aae8ffd
    CR2: 0x7aae9000, EBP: 0x820ebd18, ESI: 0x00000000, EDI: 0xec835381
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    0x820ebb18 : 0x21b837 (0x5dd7fc 0x820ebb4c 0x223ce1 0x0)
    0x820ebb68 : 0x2abf6a (0x59e3d0 0x29f24f 0xe 0x59e59a)
    0x820ebc48 : 0x2a1a78 (0x820ebc60 0x0 0x820ebd18 0x29f24f)
    0x820ebc58 : 0x29f24f (0xe 0x20650048 0x820e0010 0x2a0010)
    0x820ebd18 : 0x8255448f (0xfcf7b1e9 0xec835381 0xfcf7b1e9 0xec835381)
    0x820ebd58 : 0x82556ef9 (0x588ffd 0x81fcf7b6 0x8255bab0 0x53c996)
    0x820ebe18 : 0x543f60 (0xc654100 0xbefdf00 0x1 0x506b76)
    0x820ebe78 : 0x542137 (0xbefdf00 0xc654100 0x5e5209 0x1)
    0x820ebf28 : 0x5426e9 (0xbefdf00 0xc5873c0 0x0 0x516766)
    0x820ebf78 : 0x5443d5 (0xbefdf00 0x0 0x820ebfac 0x1)
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          Kernel Extensions in backtrace (with dependencies):
             com.metakine.handsoff.driver(1.2.4)@0x82551000->0x8255ffff
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    Not yet set
    Kernel version:
    Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
    System model name: MacBookPro6,1 (Mac-F22589C8)
    System uptime in nanoseconds: 1576987135
    unloaded kexts:
    (none)
    loaded kexts:
    com.metakine.handsoff.driver    1.2.4
    com.apple.driver.MaxTranserSizeOverrideDriver    2.6.1 - last loaded 1338933558
    com.apple.driver.AppleUSBTCKeyEventDriver    201.6
    com.apple.driver.AppleUSBTCKeyboard    201.6
    com.apple.iokit.SCSITaskUserClient    2.6.8
    com.apple.BootCache    31.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage    1.6.4
    com.apple.driver.AppleFWOHCI    4.7.3
    com.apple.driver.AppleSmartBatteryManager    160.0.0
    com.apple.driver.AppleUSBHub    4.2.4
    com.apple.driver.AppleEFINVRAM    1.4.0
    com.apple.driver.AppleAHCIPort    2.1.7
    com.apple.driver.AppleUSBEHCI    4.2.4
    com.apple.driver.AppleUSBUHCI    4.2.0
    com.apple.driver.AppleACPIButtons    1.3.6
    com.apple.driver.AppleRTC    1.3.1
    com.apple.driver.AppleHPET    1.5
    com.apple.driver.AppleSMBIOS    1.7
    com.apple.driver.AppleACPIEC    1.3.6
    com.apple.driver.AppleAPIC    1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0
    com.apple.security.sandbox    1
    com.apple.security.quarantine    0
    com.apple.nke.applicationfirewall    2.1.12
    com.apple.driver.AppleIntelCPUPowerManagement    142.6.0
    com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8
    com.apple.iokit.IOUSBMassStorageClass    2.6.7
    com.apple.driver.AppleUSBMultitouch    207.7
    com.apple.iokit.IOUSBHIDDriver    4.2.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.6
    com.apple.iokit.IOCDStorageFamily    1.6.1
    com.apple.driver.AppleUSBMergeNub    4.2.4
    com.apple.driver.AppleUSBComposite    3.9.0
    com.apple.driver.XsanFilter    402.1
    com.apple.iokit.IOAHCISerialATAPI    1.2.6
    com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8
    com.apple.driver.AppleFileSystemDriver    2.0
    com.apple.iokit.IOFireWireFamily    4.2.6
    com.apple.iokit.IOUSBUserClient    4.2.4
    com.apple.iokit.IOAHCIFamily    2.0.6
    com.apple.iokit.IOUSBFamily    4.2.4
    com.apple.driver.AppleEFIRuntime    1.4.0
    com.apple.iokit.IOHIDFamily    1.6.6
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.TMSafetyNet    6
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.driver.DiskImages    289.1
    com.apple.iokit.IOStorageFamily    1.6.3
    com.apple.driver.AppleACPIPlatform    1.3.6
    com.apple.iokit.IOPCIFamily    2.6.5
    com.apple.iokit.IOACPIFamily    1.3.0

    Uninstall the Metakine software then do the following:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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    Quit the installer and restart. Now download the Mac OS X 10.6.8 Update Combo and update.

  • OS X won't boot after software update

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  • Leopard USB install no longer boots after software update

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  • 17" iMac (Tiger) won't boot after latest software update

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    Hello,
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    ---------- After a few hours later ----------
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    11. I then shut the machine forcefully by using the method mentioned above and let the machine rest for about a day with the power cord unplugged.
    ---------- After resting for a day ----------
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    14. Forcefully shut the machine down and tried to enter the Open firmware, no luck. It didn't enter and gave my a white screen.
    15. Conclusion:
    1) After resting for a while, the iMac would chime.
    2) Rebooting too much times would cause the machine not to chime and leaded the screen to become white instead of the smiley-mac finder face.
    3) However, rebooted the machine when the screen became white, the smiley-mac finder face would appear again without chime.
    By the way, I could hear the hard disk spinning up so that means the hard disk is working.
    Can anyone help me solve this problem? Is it related to the firmware update? Any suggestions will be appreciated! Thanks!
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  • IMac G4 won't boot after install of iTunes latest update

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    Hi Dean, and a warm welcome to the forums!
    Unbeknownst to you, you had problems on your HD before the update.
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.
    An Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc...
    http://docs.info.apple.com/article.html?artnum=107120

  • Macbook pro (snow leopard) will not boot after software update

    I helped my mom buy a Macbook Pro for herself for Christmas. Today, I connected it to her old eMac and used the migration assistant to transfer files over. It was unable to estimate migration time on the only user (after 45 minutes) so I didn't migrate the user. Then I tried to pair her macbook to her new bluetooth keyboard, but no magic happened, so I tried to use the bluetooth setup assistant, which crashed. So I ran a software update, hoping that this would fix whatever the bluetooth problem is. Despite having updated on the 23rd, there were 4 updates. None seemed applicable but I installed them anyway. Now the computer won't boot at all.
    Software update said that I had to restart for the updates to take effect, so I restarted. The harddrive went whirrrrrr and the grey screen with the apple logo and the spinning circle displayed. Then the harddrive stopped going whirrrr and 10 minutes later, I started looking on the support site for what to do. I found this:
    http://discussions.apple.com/thread.jspa?messageID=10564149&#10564149
    Per the instructions in the last post, I fscked the drive (although -f, in accordance with the fsck help). This found no problems. The next suggestion was to boot from the OSX install disk. Only one problem-- there was a disk in the disk drive when the problem occurred and the disk eject button apparently only works while in the gui. I can't install from disk if I can't get the existing disk out of the drive.
    So, any other ideas on what I can do to get this machine to boot?
    Message was edited by: jenlarkin

    Hi Jen:
    Since it's new, you're entitled to 90 days of phone support (3 years if you buy AppleCare). It sounds to me like you may have some hardware issue(s) going on - you should not have the sorts of issues you're having with a new Mac. Apple will probably be much better and faster about getting you fixed than this board may be able to if that is the case.

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