IMac G4 in 10.3.8 (I believe) won't reboot after software update

Three or four weeks ago, my Mac came up with available Software Upgrades (I believe one was a new version of iTunes, and there was something else). I just told it to download and went about my business; when it wanted to reboot, I told it to go ahead.
I haven't seen it since.
I've zapped the PRAM. I've tried rebooting in Safe Mode. It just goes back to the gray apple screen. I've tried opening the CD tray to see if I could boot from a startup CD, and the keyboard responds correctly to the command-option-P-R and shift keys, but not to the CD tray button, and I don't see another way into that tray. (I'm also not finding my 10.3 disks, but that's my problem, not yours.)
This is obviously not my primary computer, since I haven't needed it in several weeks; I'm not 100% sure it's in 10.3.8, but I think that's what I saw on the About screen last time I looked. I hope that machine's not dead and buried, but if it is, so be it; I just have some data I need to get from it, and I can't get it to boot so I can pull the files.
Ideas?
Thanks for your time!

I am not sure this will work as you can't boot properly, but try restarting it holding down the mouse to open the CD tray.
If you have found your install CD's and it is possible to insert it in the now open CD, run Repair Permissions and Repair Disk from the Disk Utility from the CD.
Without the CD, perhaps you can get some benefit from this article.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck.
I would concentrate on the fsck section.

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IMac Won't Boot After Software Update

First off, I'd like to say that this is not my computer, rather a friend's; therefore I don't know a lot of what happened before the install.
So, my friend said that he opened iTunes and got an update message. I asked him if he had ever updated his Mac since he got it (August 2010) and he said no. By the way he explained it, it sounds like when he pressed yes to update, it opened up "software update" and also updated some other things. He was asked if the computer can restart and he said yes.
When the computer restarted, it showed the usual Apple logo and spinning indicator. But, it also showed a loading progress bar. Now, I am not sure how far it went, he said about 50%, but it then shut itself off. When he tried turning it on again, it did the same thing.
Finally I showed up and after seeing that happening over and over, I called Apple. The employee told me to safe boot, PRAM, etc and nothing worked. Then I tried verifying and repairing the hard drive using the install disk but the computer got an error saying something like this: "cannot repair disk, try backing up and reinstalling..." The Apple employee told that the computer cannot be fixed and it either had to be "erased and reinstalled" or to try and get the data saved which would cost "hundreds or even thousands."
Is there any way to fix this? I'd really like to help him save all his pictures, documents, etc. Thank you!
PS: His computer is a 21.5" iMac (mid 2010 model). I believe it was running 10.6.

That's because the volume is too damaged to mount. Depending on how valuable the data is, you should either remove the drive and send it to a recovery service, which will be very expensive as you've been advised, or try one of the software packages that purport to be able to recover data from an unmountable partition. I have no experience with those products because I make backups. Maybe someone else here can make a specific recommendation.

IMac G3 won't boot after software update

Graphite iMac G3, OS 10.4.11, 384 mb RAM - Ran software update yesterday 4/3/10 (security update & quicktime update). Walked away and came back to a blue screen with the mouse pointer and circular counter periodically appearing and disappearing (don't know if the update finished or if it crapped out in the middle of updating). Have tried safe booting - no good, zapping PRam - no good. Anyone have any idea what's going on and/or how to fix it?
Thanks

Hello HaxMonkey, and a warm welcome to the forums!
You really need to get yourself a copy of the Tiger Discs.
See Tom's, (Texas Mac Man), great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=9755670&#9755670
Or Ali Brown's great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=10381710#10381710
What may help is is DiskWarrior, you need the CD though.
http://www.alsoft.com/DiskWarrior/
But others that may work…
Drive Genius 2…
http://www.prosofteng.com/products/drive_genius.php
TechTool Pro 4…
http://www.micromat.com/index.php?option=com_content&task=view&id=31&Itemid=83

Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8.

I have a late 2006 iMac that has just started giving me a message to reboot after a black screen comes down slowly from the top top of the screen to the bottom. I reloaded software and restored from Time Machine, it now happens frequently. Any insight?

I have a late 2006 iMac that has just started giving me a message to reboot after a black screen comes down slowly from the top top of the screen to the bottom. I reloaded software and restored from Time Machine, but it keeps happening, now several tomes a day. Any insight as to the issue or a proposed solution?

Unplug any peripherals you have except your keyboard, reboot, and check activity monitor for apps. Keep running apps to a minimum to find the App causing the issue.

IMac 10.10.3 crashed completely after Software Update - Wouldn't boot

Hi,
My iMac Desktop crashed completely and would not startup after software update. I accidentally clicked on the software update and now the desktop is completely dead. It does boot into "Safe Boot" mode upon click the shift button, in the Safe Boot, the keyboard and mouse is hangs and can't type anything in the username/password. Lastly, I tried command line but can find Crash logs in the CrashReporter as pasted below.
System Software Overview:
      System Version: OS X 10.10.3 (14D131)
      Kernel Version: Darwin 14.3.0
      Boot Volume: Macintosh HD
      Boot Mode: Safe
      Computer Name: X2
      User Name: System Administrator (root)
      Secure Virtual Memory: Enabled
      Time since boot: 11 minutes
Diagnostic Report:
X2:DiagnosticReports root# cat Kernel_2015-04-13-183008_X2.panic
Anonymous UUID:
ED5DFD2E-7807-4352-1413-690BEDB208AA
Mon Apr 13 18:29:58 2015
*** Panic Report ***
panic(cpu 6 caller 0xffffff80007bfe45): "Process 1 exec of /sbin/launchd failed, errno 2"@/SourceCache/xnu/xnu-2782.1.97/bsd/kern/kern_exec.c:4060
Backtrace (CPU 6), Frame : Return Address
0xffffff83a4b43df0 : 0xffffff800033a811
0xffffff83a4b43e70 : 0xffffff80007bfe45
0xffffff83a4b43ef0 : 0xffffff8000799368
0xffffff83a4b43f10 : 0xffffff80007dc2b1
0xffffff83a4b43f50 : 0xffffff8000336e46
0xffffff83a4b43f80 : 0xffffff800041eeae
0xffffff83a4b43fa0 : 0xffffff800043a40f
BSD process name corresponding to current thread: init
Boot args: -x
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
__HIB text base: 0xffffff8000100000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 1563758911
last loaded kext at 1443586415: com.apple.driver.AppleIRController    327.5 (addr 0xffffff7f81dbc000, size 28672)
loaded kexts:
com.apple.driver.AppleIRController    327.5
com.apple.BootCache    35
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.driver.AppleFileSystemDriver    3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.6.5
com.apple.driver.AppleUSBHub    705.4.1
com.apple.iokit.AppleBCM5701Ethernet    10.1.2b3
com.apple.driver.AirPort.Atheros40    700.74.5
com.apple.driver.AppleFWOHCI    5.5.2
com.apple.driver.AppleAHCIPort    3.0.7
com.apple.driver.AppleUSBEHCI    705.4.14
com.apple.driver.AppleUSBUHCI    656.4.1
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleACPIButtons    3.1
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    3.1
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0
com.apple.driver.AppleIntelCPUPowerManagementDriver    218.0.0
com.apple.security.quarantine    3
com.apple.security.TMSafetyNet    8
com.apple.nke.applicationfirewall    161
com.apple.driver.AppleIntelCPUPowerManagement    218.0.0
com.apple.kext.MojoKDP    1.0.4
com.apple.iokit.IOUSBHIDDriver    705.4.0
com.apple.driver.AppleUSBMergeNub    705.4.0
com.apple.driver.AppleUSBComposite    705.4.9
com.apple.driver.AppleThunderboltDPOutAdapter    4.0.6
com.apple.driver.AppleThunderboltDPInAdapter    4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter    2.0.2
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily    4.2.1
com.apple.iokit.IOEthernetAVBController    1.0.3b3
com.apple.driver.mDNSOffloadUserClient    1.0.1b8
com.apple.iokit.IO80211Family    700.52
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOFireWireFamily    4.5.6
com.apple.iokit.IOAHCIFamily    2.7.0
com.apple.iokit.IOUSBFamily    705.4.14
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.driver.DiskImages    389.1
com.apple.iokit.IOStorageFamily    2.0
com.apple.iokit.IOBluetoothFamily    4.3.0f10
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.iokit.IOReportFamily    31
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.AppleACPIPlatform    3.1
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.pthread    1
com.apple.kec.corecrypto    1.0

Thank you for the quick response with the link. Unfortunately, it does not have the exact fix for the process launchd:
panic(cpu 6 caller 0xffffff80007bfe45): "Process 1 exec of /sbin/launchd failed, errno 2"@/SourceCache/xnu/xnu-2782.1.97/bsd/kern/kern_panic(cpu 6 caller 0xffffff80007bfe45): "Process 1 exec of /sbin/launchd failed, errno 2"@/SourceCache/xnu/xnu-2782.1.97/bsd/kern/kern_exec.c:4060exec.c:4060,
I had installed ManyCam long time ago but this was removed from the command line after the first crash this morning. Removing ManyCam, didn't fix the problem.

Slow / Sluggish iMac after Software Update

After recently running Software Update on my iMac, every program is now running extremely slow. My iMac is slow to start-up, and importing files into iTunes and iPhoto seemingly takes forever! Basically any function that must access the hard drive is now acting very sluggish.
I am using an iMac with a 2.16 GHz Intel Core 2 Duo processor, and 3 GB of RAM (the max for this model). The versions of software installed are: OS X 10.6.8, Safari 5.1, iTunes 10.4, and iPhoto '11 ver. 9.1.5.
Is there anything about these recent software updates that could explain why accessing the hard drive is now very slow? BTW there is no indication that Spotlight is still indexing.

Please detail all you have done to resolve your issue. Need this information so that the users can avoid the "been there, done that" scenario type responses. This is to avoid repeating the troubleshooting you may have already tried. Thank you.
For instance: Did you repair permissions and restart your computer after updating?

After software update for Lexmark printer, cannot print document as a file is missing. My iMac runs with Snow Leopard.

I have a Lexmark 3500 - 4500 series printer connected to my iMac via USB (as my iMac won't do the printing wirelessly. My iMac runs with Mac OS X, Snow Leopard, Version 10.6.8.
A few days ago, there were several software updates that I have installed as there was mention that they were for Mac OS X Lion.
Today, I tried to print a document, and it failed. The error message was: "Missing component: /Library/Printers/Lexmark/Drivers/.Resources/3500-4500 Series Color 2.lut".
I have re-installed the software from Lexmark without success.
Has anyone had a similar issue who can advise me, please?
Thank you.
Philippe

Have you tried installing the Lexmark software from the Apple site:
Lexmark Printer Drivers v2.4 for Mac OS X v10.6
You are running 10.6 which the above link is for, maybe Lion (10.7) doesn't need everything that 10.6 does. Try re-installing using the above link.

After software update, iMac has trouble booting

I have a 17" white intel iMac (bought november '06).
I recently had to archive and install (long story)
Everything works except after every software update that requires a restart, my mac doesn't restart right. I hear the startup noise a few times, getting softer every time until it is not audible. The iMac stays on the gray screen until I hold the power button down and manually restarted it.
I tried resetting PRAM a few times, but it didn't help.
How can I fix this?
Thanks!

Are you sure you really had a problem? After a system update, it's normal for the imac to stay on the gray screen for a couple of minutes, then even reboot sometimes. If you've interrupted the process, you probably do have trouble now. I'd download the combo update from the downloads section of this site, run that, and give it time to restart itself.
If you mean it was stuck for like half an hour or something, that's not normal.

IMac won't reboot after recent wifi update

27 inch iMac running Lion OSX. Installed the recent wifi update that popped up in software update and now the iMac hangs on the gray boot screen. Ideas?

Try a safe boot. Hold the Shift key down between the start up tone and the Apple logo/pinwheel.
If successful, Go to System Preferences > Startup Disk > Select your MacIntosh HD and restart.
Regards,
Captfred

IMac won't boot after interupted update

I managed to stop the PC in mid update and now it won't reboot. It just goes around in a loop saying the computer has restart because of a problem.
Can someone help me break the loop?

Determine if you can start your iMac in "Safe Mode"
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.

IMac DEAD after software update!

HELP! I have a new-ish (january or so) aluminum iMac, worked perfectly up until the recent software update to Leopard v. 10.5.3... after the update, it began spontaneously restarting. I could only use it for a brief amount of time before it reset itself again (and usually getting stuck with applications 'Not Responding' until then). I ran the latest iMac Firmware Update, thinking maybe that would be the solution, but it only made things worse (stupid). With each reboot it got worse, and eventually got stuck in a restart loop, making it to the blue screen and rebooting before reaching the desktop. I unplugged it to let it rest a bit, plugged it back in a couple hours later, and NOTHING. no response to the power button. NOTHING. Now I have a $2200 paperweight until I can get some kind of help on this..
fwiw, no problems post-software update on my 1&1/2 year old macbook...

Ok, here's my latest... I've got it back running again (for now, and hopefully for a while).
I did something similar to what the earlier poster said. hit the power button (the cd drive made it usual noise for a few seconds) then held the power button (i.e. cycled it off), then hit the power button again... it took a couple times but I heard the apple boot sound (whatever that's called) and it booted.
I actually had to do it again cause the machine got stuck in that reboot loop again before I could do the SMC reset but the second time I was quick enough to do the shutdown.
So far it's been up for the last 8 minutes or so...

IMac Froze Up Shortly After Software Update

Hey everyone. We have three Macs within the family, two 21.5 inch iMacs and one MacBook Pro. The iMac that had the issue is the one we've had the longest...it is my mom's and we've owned it since Christmas of 2009. I had advised my mom of the new Snow Leopard update with the addition of the Mac App Store and she updated. We installed the update and had the iMac restart itself. Shortly after it rebooted, my mom had started browsing Safari...to be precise she went to one website (www.hgtv.com) which should have no issues. Upon the time Safari loaded the webpage...the iMac froze up and the bottom half of the large screen display started flashing solid black, as if it was trying to black out. Because it was frozen, we could not access the Apple menu to do a typical restart and ended up having to do a hard reboot using the power button. That fixed it, but just to be on the safe side, I advised my mother to do some basic "house cleaning" and upkeep so I walked her through the process and had her clear history, cache, and cookies in Safari, as well as clean up excess e-mails that she no longer needs. We are not sure what exactly caused this, and I am not entirely certain that it was the software update, which is why I didn't post it in the Snow Leopard thread. I am curious to know what may've caused this, as I've never seen nor heard of a Mac having this kind of an issue. I will continue watching her computer to make sure it does not happen again and any help is greatly appreciated. If it's any consolation, I updated my software this morning on my iMac, long before she did and had no problems. However, my iMac is newer (purchased October 2010).

That's because the volume is too damaged to mount. Depending on how valuable the data is, you should either remove the drive and send it to a recovery service, which will be very expensive as you've been advised, or try one of the software packages that purport to be able to recover data from an unmountable partition. I have no experience with those products because I make backups. Maybe someone else here can make a specific recommendation.

IMac won't reboot after system restore from Time Machine

I just installed a wacom intuos pro tablet on my imac running snow leopard. The system clock reset to 1st Jan2000 and system prefenerces were no longer accesible. I performed a system restore from my time machine but now can't reboot. The restore completed succesfully (or so the it told me). When i restarted the imac i got the usual 'bing' followed by grey screen and spinning wheel swiftly followed by a light blue screen with the cursor in the top left hand corner.
There is sat for an hour befoe I switched off and tried again......same result.
The installation disc is still in the optical drive.
Any advice please on how to remidy this?
Thanks

I have/had a similiar problem. What I did was reset the SMC and PRAM. You can also do a safe boot. For the PRAM, I had to do three times, and my computer finally booted up. Afterwards I verified my disk and repaired my permissions. So far so good. I guessing that Spotlight needed to re-index the system.
http://support.apple.com/kb/ts2570

After software update, iMac hangs on boot and restarts over and over again

I verified and fixed the permissions and disk with no issues.
By default, my iMac enters into an old Windows Bootcamp partition I no longer have so whenever I restart my computer I have to hold down option to boot into the Mac OS.
All this trouble for a lousy Quicktime update.
Any help much appreciated.
- Jeff

Have you done a SMC and PRAM reset? Give those a try, they're simple to do and could fix your problem. Here is how:
1. Turn off your iMac and unplug everything from it for 30 seconds.
2. Plug in the power cord, keyboard and mouse only.
3. Press the power button and immediately hold down the Option, Command, P & R keys until you hear the second gong then release the keys. Your machine will start up normally, then check for the issues you are having.

IMac G4 in 10.3.8 (I believe) won't reboot after software update

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