Imac g4 os 10.5.8 Firefox 3.6.16 My e-mail page has lines through all entries and no color but Safari is OK. Why?

'''May I send you a jpeg of both email pages - one with Safari and one with Firefox? I think this would clear up the probkem.'''

You can try to reset the preferences:
* http://kb.mozillazine.org/Preferences_not_saved
Create a new profile as a test to check if your current profile is causing the problems. 
See:
* [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
For a Firefox 4 version that runs on Mac OS X 10.4.11 or Mac OS X 10.5.8 (PPC) you can look at:
* http://www.floodgap.com/software/tenfourfox/

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Mac OS 10.4.11, Firefox 3.6.25. My home page has changed from Google Search to Bing Search, how do i get rid of bing and get Google back?

Mac OS 10.4.11, Firefox 3.6.25. My home page has changed from Google Search to Bing Search, how do i get rid of bing and get Google back?

Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
See also:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.com/kb/Preferences+are+not+saved

It is very annoying when I am at a favourite web site and Firefox will not automatically redirect to another page. It is so continuous and I have to "Allow" through the whole time I am at my favourite web sites

# Question
It is very annoying when I am at a favourite web site and Firefox will not automatically redirect to another page. It is so continuous and I have to "Allow" through the whole time I am at my favourite web sites.
Here is one of those sites:
http://conservatives4palin.com/

You can make it automatically redirect by doing this:
1. Go to: Tools > Options > Advanced > General
2. Untick the 'Warn me when websites try to redirect or reload the page' option
3. Click 'OK'
'''If this was the answer you were looking for, please click 'Solved' -- Thanks.'''

Hi, I can't get Firefox to work with "ScreenPrint Platinum". It has worked for a year and longer. However, now it does not accept commands via "prtScn" key .

I'm currently using version 5.4.0.4 of ScreenPrint Platinum and it works fine with Safari and Goggle Chrome, but I prefer Firefox. Has a change been made with later versions of Firefox. I'm using version 18.0.2 and would appreciate your feedback. Thanks, Richard

Do you know whether ScreenPrint installs an add-on into Firefox? If so, it's possible that during an update it became disabled. You could check that theory here:
orange Firefox button ''or'' classic Tools menu > Add-ons > Extensions category
Note that disabled extensions are "grayed out" and listed at the bottom after all the enabled extensions.
As far as I know, Firefox does not intercept the PrtScn key for its own purposes, but it's possible that another add-on is doing that. Or if you have interacted with a Flash player in the current page, the player may be intercepting it.
If you need a Firefox-specific workaround, you can try this extension: [https://addons.mozilla.org/en-us/firefox/addon/fireshot/ Fireshot].

I've updated one of my contacts and the entry is corrected on my iMac and my iPhone, but not MacBook. Why not?

I've updated one of my contacts (to correct their email address) and the correction was made on my iMac (where I made the correction) and my iPhone, but not on my MacBook. All three devices are on the "cloud"...

but not on my MacBook. All three devices are on the "cloud"...
On the Macbook switch Contacts off then back on in System Preferences > iCloud then restart the Mac.

When I open firefox, it starts not on my homepage, but on a search page I've never willingly downloaded, and have uninstalled from my computer. Why?

Today, I've had quite some trouble with my computer. I think it was attacked by something sneaky, but I managed to stop it and fix everything. Everything but this one thing.
When I open the firefox browser, it does not automatically go to my homepage, despite having followed every instruction for this to happen. Instead, it opens in a search engine called "awesomehp" which I have, previously to this, never heard of, and never installed. WHen I click the "home"-button, it goes to my actual homepage, and everything is ok.
I have tried to uninstall this...."awesomehp" search engine, but it STILL shows up automatically when I open FireFox. Why? And this is even after I've reset FireFox to its default settings once.
Why does this happen, and what can I do to fix it?

Every now and then, you should run these programs 
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I can no longer open Firefox to access the internet after my niece has been on the PC and changed a lot of settings?? I get an error code and told to click ok to terminate

The error code is: 'The instruction at "0xf5f0db62" referenced at "0xf5f0db62".
The memory could not be read.
Click ok to terminate program.
I have tried removing the old application of Firefox and downloading a new version but to no avail.

After this, you probably will be buying some access control software...
First, make a backup of your computer for safekeeping. To back up Firefox, see [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information].
Next, try starting Firefox in Firefox
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does that fix it? If not, try creating a new (blank) profile: [http://support.mozilla.com/kb/Managing+profiles Managing profiles].
To move key settings like bookmarks from your damaged profile to the new profile, see: [https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile Recovering important data from an old profile].
Hope this helps.

I have FireFox 6.0 for Mac. Download Page is blank at all times (it used to show history of downloads as well as current download process? What's wrong and how to fix it?

I have FireFox 6.0 on Max (OS: Lion). Before this upgrade, when I downloaded a file, the "Download" page would pop up showing the current downloading process as well as all my previous downloads. Now all I see is a blank page when I click on "Downloads".

In Firefox Options / Privacy be sure "Remember download history" is checked. To see all of the options on that panel, "Firefox will" must be set to "Use custom settings for history".
To find your OS information, on your Windows desktop, right-click the My Computer icon, choose Properties, under System on that small window is info about your OS.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

My browser has been closed all night and in the morning I get an error saying that Firefox is still running and I need to shut it donw. Why is this?

I close the browser and it does not matter how much time elapses it still says that Firefox is running. I am told to close Firefox before I can open another session. I hit ctrl+alt+del to pull the task manager and it does not show any Firefox applications.

There is no '''5.1''' - Firefox 5.'''0'''.1 was a special version to fix some Mac OSX issues which Apple created with the 10.5 and 10.6 updates and the release of 10.7 Lion last week. Windows and Linux versions don't need those patches and weren't updated. The global download server array can't handle different version numbers for different OS platforms, so the full download versions had to be version number "bumped" for Windows & Linux to match the new Mac version number.
As far as your support question, you probably had a "hung" Firefox '''Process''' - look in the '''Processes''' tab in the Task Manager. 
https://support.mozilla.com/en-US/kb/Firefox%20hangs See '''hang-at-exit'''

Switched from Safari to Firefox so I could read Yahoo mail--how do I find all my Yahoo bookmarks?

Yahoo! Mail stopped working w/ Safari, so I just installed Firefox. I'm trying to find the many BOOKMARKS that I saved, but I can only find them when I go back into Safari. Have they been moved to Firefox as well? If not, is there a way to move them, or will I just have to keep going back & forth? THANKS!!!

hi gitagirl9, please refer to this answer by jscher2000: https://support.mozilla.org/en-US/questions/971798#answer-481132

Just downloaded firefox 4.0, and the firefox button at the top of the page has completely disappeared - how do I get it back?!

I clicked on the "Firefox" button at the top and then clicked on fullscreen and the Firefox button disappeared - can't figure out how to get out of fullscreen. Tried "alt" already. Thanks!

Thanks for the response. I figured out the answer - it is to click on the resize button at the top right!
Holding the mouse pointer at the top edge brings back the tabs, I find escape doesn't do anything when in fullscreen.
Cheers, Mike

Every time I start up Firefox, it always prompts me to reisntall the same pile of add-ons and extentions; I install them; still happens; why?

Regarding Firefox 16.0.2. Every time I start up Firefox, especially after a period with my comp in standby mode, I am always asked to install several add-ons and extentions. Always the same ones, and always several. I install them, again and again, yet I am still always prompted to reinstall every time I start Firefox. I've always had this batch installed, but I don't know why it keeps telling me to reinstall them.

Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
If this hasn't helped then also try to delete the addons.sqlite file.
If you do not keep changes after a restart then also see:
*http://kb.mozillazine.org/Preferences_not_saved

Firefox won't allow me to download my files from icloud, but Safari does. Why?

When I use icloud, I can see my files 'in the cloud', but when I try to download them to my Mac, nothing happens, and I cannot find the files anywhere. If I use Safari however, there is no problem, and the files pop straight into my download folder.

Open the Error Console (Tools > Error Console) and view the error messages. When you locate that specific error message, right-click it and select '''Copy''' and then Paste that message here. That should tell us what's wrong.
The Road Runner chat line doesn't know what they are talking about, IE uses a different version of any Toolbar than Firefox needs and the installation method is usually different - apples to oranges.

I have code on one of my website pages to list all the entries in a database (PHP). I can list all entries in other browsers but not Firefox.

In Firefox only so much data gets displayed. When a new entry is added one drops off the bottom. The information displayed gets cut off at any point in the data. It will sometimes display only part of the oldest entry. It's like only so many lines of data can be displayed.
I have viewed the same page on other browsers and don't have this issue.
I just updated Firefox to 19.0 but the problem continues.

This can happen if your script doesn't close all of the HTML tags it opens. Some past threads on pages not rendering fully (usually the missing text is there in the source view, Ctrl+u):
* [https://support.mozilla.org/en-US/questions/846246 Part way through a particular web page, HTML stops being rendered]
* [https://support.mozilla.org/en-US/questions/929969 text is missing from webpage]
If you do not spot the problem, is there a publicly accessible page that you could link to so volunteers could take a look?

Firefox 12 is very slow to load pages and if two tabs are opening it lags.

Firefox 12 is very slow to load pages and if two tabs are opening it lags. I've tried everything (e.g virus, defrag, I've created a new profile in "run", etc). I've had my router/line etc all checked and after 2 weeks of cleaning/testing etc its all pointing to Firefox as the problem. Please help as it's driving me nuts.

I have the exact same problem.
Not only does it load pages very slowly, sometimes the page will stop for a good 45 seconds and stop loading, only to finish it much later.
Something is wrong with Firefox 12, it shouldn't be this slow.
How is that each version is progressively worse than the one before it?.
Stop releasing so many versions Mozilla, release one that works and build from there.

Imac g4 os 10.5.8 Firefox 3.6.16 My e-mail page has lines through all entries and no color but Safari is OK. Why?

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