IMac G5.1 DVD Player Error

I just bought an iMac G5 (it refures to itself as an iMac G5.1) with the camera. i inserted a DVD. it did nothing. i couldn't eject (i tried all the strategies) and DVD Player just says "A Valid DVD Drive could not be found. [-70012]"
it runs Mac OS X v10.4.11 (Tiger)
what should i do?
(also a part of the case popped off. how do i fix it?

(i tried all the strategies)
Please detail ALL you have done so far in the way of troubleshooting?   Need this info to avoid the been there done that scenarios.
I just bought an iMac G5
what should i do?
Call the seller & ask them what was wrong w/the iMac prior to selling it to you.
also a part of the case popped off. how do i fix it?
Check out the following DIY instructions:
iMac G5 Take Apart Instructions
iFixit 
YouTube’s “How To” tutorials.

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