IMac G5 gray screen on startup and fan maxes out!! Help!
I've heard this problem quite a bit on several forums, but have yet to find an answer. I Need help!! My iMac G5 delays on startup ( i hit the button, and startup doesn't actually start for a minute or 2), and when it does, i get the gray screen, and then after another minute, the fan goes crazy and maxed out until I manually shut down. I reset the memory, and check the LED lights, (all came on normally). What's going on here!? I appreciate any help
If the troubleshooting solutions listed in Mac 101 were of no help & you found no solutions to your problem(s) listed in the various Knowledge Base Articles see if the following suggestions are of any help:
Except for the keyboard & mouse, disconnect all devices/peripherals from your computer.
Step 1: Restart into Safe Mode by holding down the Shift key during startup. The comp will run a complete & lengthy file systtem check, then start up w/only the required kerenel extensions & w/o running any Startup items tthat you installed.
If you are running OS 10.4 it will also perform some font finagling.
Try starting up normally again. If you are still stalling, restart in Safe Mode & move on to Step 2...........
Mac OS X: Starting up in Safe Mode
Step 2: Open Library>Startup items folder-the root level Library, not the one in your user name folder.
Look for potentially problematic 3rd party items such as virus scanning software components, etc. Remove 1 or more items to a location outside the Library folder, such as the Desktop, then restart normally & see if your Mac stalls. It it does, try removing all the items in the Startup items folder & restart. If all’s now well, place the items back into the Startup items folder 1 by 1, restarting each time you put one back. If and/or when the stall resurfaces, you just identified the faulty component.
If the above does not work, then it’s time to move on to Step 3.................
Step 3: WARNING-This step can be tedious-removing .plist files from the /Library/Preferences folder.
Remove the entire Preferences folder from the Library folder on your startup drive then place the files back 1 by 1 until you see the problem return. *The Mac will automatically create a new Preferences folder in the Library folder*
Alternatively, you can take half of the items out (all non-Apple .plist file, for example), restart to see if your Mac stalls, then move to a smaller set of items, repeatingn the process until the culprit is found.
Or you can use Preferential Treatment which is a FREE utility that does all the work for you.
Hang in there & good luck!!!!
Similar Messages
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My Mac is producing gray screen at startup and crashes. I'm afraid that everything explode and disappear, and can no longer connect and work with my Mac. Can anyone help ??
Thank you.
Problem description:
gray screen at startup and crashes
EtreCheck version: 2.1.1 (104)
Report generated 6 de dezembro de 2014 13:29:43 BRST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:31:56
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (698,64 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.81 GB (378.70 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[running] com.babylon.activation.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.skype.c2c_service.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
FaceboxPro Aplicativo (/Applications/FaceboxPro.app)
Safari Aplicativo (/Applications/Safari.app)
Octoshape Aplicativo (/Users/[redacted]/Library/Octoshape/Octoshape.app)
uTorrent UNKNOWN (missing value)
Dropbox Aplicativo (/Applications/Dropbox.app)
Inkscape UNKNOWN (missing value)
RealPlayer Downloader Agent Aplicativo (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
HP Product Research Aplicativo (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.1.2 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
npsf_uni: Version: sf 3.3.2.1 [Support]
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Support]
Safari Extensions: ℹ️
Searchme Adware! [Remove]
Skype Click to Call
iSkyDeluxe
TED HTML5 video playe
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Skype Click to Call [Support]
Tuxera NTFS [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
5% WindowServer
4% DivXMediaServer
1% fontd
0% RealPlayer Downloader Agent
0% WebProcess
Top Processes by Memory: ℹ️
296 MB WebProcess
202 MB FaceboxPro
185 MB Microsoft PowerPoint
163 MB Safari
137 MB Microsoft Word
Virtual Memory Information: ℹ️
843 MB Free RAM
1.76 GB Active RAM
706 MB Inactive RAM
978 MB Wired RAM
577 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 6, 2014, 12:58:24 PM Self test - passed
Dec 6, 2014, 12:23:11 PM Kernel_2014-12-06-122311_MacBook-Pro-de-...panic [Details]
Dec 6, 2014, 07:08:28 AM PluginProcess_2014-12-06-070828_MacBook-...crash
Dec 5, 2014, 05:24:39 PM WebProcess_2014-12-05-172439_MacBook-Pro...crash
Dec 5, 2014, 10:45:59 AM Kernel_2014-12-05-104559_MacBook-Pro-de-...panic [Details]
Dec 5, 2014, 10:18:14 AM Kernel_2014-12-05-101814_MacBook-Pro-de-...panic [Details]
Dec 3, 2014, 08:28:35 PM locationd_2014-12-03-202835_localhost.crash
Dec 5, 2014, 10:25:44 AM Kernel_2014-12-05-102544_MacBook-Pro-de-...panic [Details]Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup Issues - Resolve
Startup Issues - Resolve (2) -
Intel imac has gray screen at startup
My imac (intel) started having problems this afternoon that resulted in a gray screen at start up. Here are the events:
1) I was intrigued by the possibility of upgrading to Lion but decided to do some research first. At some point in the process, I accidentally clicked on either a "Buy Now" or "Download Now" button. I was expecting to be directed to a page for payment, but nothing happened except Safari seemed to get jammed up. I closed that page and thought nothing of it. Decided I wasn't ready to upgrade anyway because I still have some PPC software.
2) I received a software update alert and completed most of the updates.
3) I tried to stream a movie from netflix, but kept getting a page that said plug-in failure.
4) I attempted to restart, got the chimes, and then the blank gray screen but nothing else.
5) Tried to restart while holding down shift key. Was able to startup.
6) Attempted a regular restart again just to see what would happen. Got the chime and gray screen again.
7) Attempted to restart again holding down the option key. Was able to start from harddrive.
8) Attempted a regular restart again and it restarted just fine.
So, my questions are:
1) did I somehow partially download Lion and that is what is causing these problems?
2) have I fixed the problem or is there some underlying issue that will resurface?
3) is it likely that I need to take it in for service or will need to in the very near future and better just do it now?
Oh also, when I went to unplug peripheries, computer was extremely hot. istat says my harddrive is 126 F/ 52 C. Is that normal?
ThanksIt sounds like a HD failure however I'm hoping I'm wrong there. Please read Gray screen appears during startup and see if these actions help.
If they do not run Apple Hardware Test in Extended Mode. -
CPU running hot and fans maxed out while no programs are running
My 2007 MacBook Pro 3,1 suddenly started running hot (CPU-85°C) and the fans are ramping up to 6000rpm for no apparent reason. Nothing but Firefox running. I just downloaded a new Security update. Is anyone else having these issues? Any fixes out there? Should I be concerned? Thanks.
There are a couple of things to try.
First, I always repair permissions before and after adding anything from Software Update. May be overkill but I've never had any issues with updates on any of the family's eight OSX computers.
Second, are you running any anti-virus software other than ClamXav? Most commercial packages create more Mac trouble than they prevent.
Third, use Activity Monitor (AM) to check for runaway background processes. IMPORTANT: to catch the culprits, you have to change Activity Monitor's default setting of "My Processes" to "All Processes." Otherwise, most of the likely suspects are going to fly under the radar. Also quit any apps you have launched. Click AM's "%CPU" column to sort by how much of the processor each background process is using. Let it run about a minute and observe what shows as the largest users. In either Leopard of Snow Leopard, no background process should show over about 5 percent. If anything is grabbing a lot of cycles, post the process name here and we can help you figure out what it is and how it can be corralled. -
Oh, so this is where I ask my question. Sorry, first time here. As I was saying in my long intro, the gray screen come up and the thing is spinning at the bottom, but nothing happens. Then the fan starts reving up like it is about to explode and I have to manually shut it off. A friend told me to start it up with the OS disk and then go to utilities. I couldn't find the thing, so I went out and bought another. Needless to say, it didn't work. Is there a key stroke to help jump start the machine? How can I get into this thing? I would prefer not to take it in because there are a lot of things on there I don't want just anyone to have access to.Thanks, in advance, for your help!
The last time you had to hold down cmd opt pr more than twice was a decade ago....
G5? PowerPC? 10.5? or earlier....
https://discussions.apple.com/community/desktop_computers/power_mac?view=discuss ions
Apple has a number of resources like "Power or Startup Quick Assist"
http://support.apple.com/kb/HT1149
Your drive does need to be repaired, and best things to buy are another backup recovery drive, with a small OS X partition; a copy of Disk Warrior is expensive @ $90 but excellent and best.
Never bother with or use the drive or reinstall while there are errors. Don't take a "clean' bill from Apple Disk Utility to mean there are no errors. Only that it didn't find what it looked for.
http://www.macintouch.com/readerreports/harddrives/topic4557.html#d12aug2010
http://www.alsoft.com/DiskWarrior/index.html
A quick search "keyboard shortcuts" takes you here:
http://support.apple.com/kb/HT1343
how to resolve and fix startup issues with fsck and disk utility:
http://support.apple.com/kb/TS1417
http://macperformanceguide.com/Mac-HowToClone-backup.html
http://macperformanceguide.com/Mac-HowToClone.html
How to use DU to backup and restore
http://support.apple.com/kb/HT1553
http://www.alsoft.com/DiskWarrior/index.html
http://www.bombich.com/ccc_features.html
Make sure to have multiple backup sets and of your system so if there is a serious problem, you can just erase and restore to be back runninig.
Sounds like your G5 though needs PMU reset, not PRAM, and the best way for those is to clear nvram instead. might even want to check for dust; tell what System Profile says (later) as to "PowerMacX,Y" or "MacProX,1"
http://www.apple.com/support/powermac or /macpro
http://www.apple.com/support/sitemap/
The Utility menu is on the menu bar of an "OS X Install DVD" and at the point where you get to but stop at "install....' for OS X. you probably do need to install OS X on another drive to work from.
Oh, a real severe issue and damage to the drive directory or filesystem CAN in cases prevent booting from DVD (the system still tries to find and see what boot volumes are present) and can help to pull or disconnect the drive. Putting a drive in a FW case to turn on after startup is very useful. -
I have an iMac from 2008. When I start I get gray screen with apple and turning gear. Next blue screen. Then light blue screen with turning gear. Back to blue screen. Now just back and forth blue to light blur
Reinstall OS X:
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
Mac boot issue; gray screen, spinning wheel, and progress bar
Recently I shut down my Mac only to find when I tried turning it back on it was very slow and unresponsive. I proceeded to shut down a couple more times and this resulted in a gray screen upon startup with a spinning wheel, apple logo, and a progress bar. The progress bar did not fill at all at first, and as I left my laptop for about 40 minutes, it still hadn't moved. I proceeded then to boot in recovery and tried to repair my disk. This resulted in another issue, and would not repair, so I decided to just erase my HD, since there was not anything important on it anyways. I really just wanted my laptop to turn on so I could start my paper. Well it wouldn't erase my hard disk and this led to me becoming very impatient and just quitting the process. On the next attempt to boot in recovery, the hard disk doesn't even show up. Only the recovery disk (previously there were two disks as options, as well as the wifi selection). I'm now using safari through the recovery option. I'd like to simply get my computer back. If i can't get anywhere on here, i'm just going to bring it to the apple store and return it, most likely, as i've had nothing but problems with this thing. I've had it since the middle of September, and I can't hardly believe i've already encountered such an issue. Any help is much appreciated. Thanks.
I'd make a trip to the Apple Store - your hard disk may be dying (the Recovery partition is very small) or there might be something corrupt in your system. They'll be able to evaluate it.
Clinton -
Gray screen, apple logo and spinning gear hang at start up
after a lengthy round of "bejeweled", i let my imac fall into screen saver mode. when i tried to log back in, i tapped the mouse and the imac flashed as it does when actuated outside a dialogue without clicking the okay button, and immediately returned to screen saver. i then manually shut down and restarted to the gray screen, apple logo and spinning gear hang. i then inserted the leopard install dvd, manually shut down and restarted pressing the option key and selected the install disc. it booted as usual. i selected the language preferred, used the utility drop down menu and selected DU, then selected the hard drive and verify permissions to reveal a pop up "Error: The underlying task reported failure on exit. Permissions verification complete." i immediately selected repair disc, and breathed a sigh of relief with the notification "appears to be ok". then utilities/start up disc/macintosh hd/restart. still get the hang. i have repeated this process several times, also resetting the PRAM as well to the infinite hang. as a matter of fact, the gear has been spinning the entire time creating this post. needless to say, i am truly at a loss. SOS!!!!!!! Please!!!!! SEND LAWYERS, GUNS AND MONEY!!!!
i have perused some of the threads posted per this topic and decided to attempt an "archive and install." i also have a 620gig acomdata external drive with close to a carbon copy of my internal. a few short minutes into the install, the imac reveals a pop up stating it cannot install some files on the hard drive, contact the software manufacturer or restart and try to install again. the internal drive is a 160gig with only about 60gigs of room, so i tried to archive and install to the acomdata instead as it has 180 gig of free space. i get the exact same dialogue once again. restart and a third attempt only archive and install will not highlight, only first time and/or erase and install. further, start up disc shows only the install disc and network as choices. so i attempt first time install on both drives and get the same pop up message again. DU recognizes both drives although verify/repair permissions does not highlight, but not start up disc.
i'm trying not to become frantic, but my patience is threadbare. i am in desperate need of sound advice as to what i need to do.
thanks again in advance,
bradley -
Mac G5 Freezes on gray screen on startup.
I've been noticing a problem of a freezing computer on the gray screen on startup in the last month. I simply re-start my computer, and it goes back to normal and boots up fine. I've not installed and programs, utilities, or new hardware. My computer still has over 200 gig of free space.
Is this an indication of a worse problem? If not, is there something I can do to fix this? I regularly used the Disk Utility program to check and fix permissions, so that should keep it somewhat clean.Update your os. Your profile confirms you still using OS 10.6.6! You should be using OS 10.6.8 the last version of SL.
-
Gray Screen, Mac Logo and Gears after Leopard Install
I installed Leopard, restarted the computer and am now stuck at the gray screen, MAC logo and gears turning. On the phone with Apple Support, had me hold down the C key upon restart, Repair Permissions, all checked out OK, restarted, but am still stuck at the same place. I'm on hold for the "portables" department. PowerBook is 45 days old. Any advice? Thanks,
any luck? i just received a brand new imac. it came with the leopard disc. i went through the install and it stuck at the grey screen. i tried a reboot holding down the c key and reinstalled the software a second time. same grey screen.
-
Freeze on blank gray screen at startup in OS 9.2.2!?
Hi,
I've been a happy OS 9.2.2 user for many years on my G4/933. I have OSX.3 on a 2nd internal drive. But I do mainly audio recording, and I find OSX to be extremely sluggish, so I work primarily in OS9.
Everything had been working fine, but then last night as I restarted from OSX with my OS 9.2.2 partition selected as the startup disk, the computer rebooted then completely froze on a blank gray screen. No icon, question mark, sad Mac. Nothing. Since then I have restarted many time by holding down the Option key to go back to OSX. While in OSX I ran Disk Repair on the internal drive with OS 9 on it. And I then ran Disk Warrior 2.1 for OS9 on the drive. They both found some errors, but nothing critical and they were fixed. But I still get the gray screen of nothingness when restarting under OS 9.2.2.
With some hesitation I tried "zapping the PRAM", which i've never done before. As I held down the Command/Option/P/R keys the screen just stayed black, which was scary. When I finally let the keys go it changed the Gray Screen of Nothingness and I was able to reboot and get back to OSX. I have no idea if I actually zapped my PRAM or not, or if that is the right thing to do.
I can function in OSX, but I'm really hobbled without being able to work in my good old OS 9 environment. I would really appreciate any tips...!
Thanks - Steve
G4 (circa July '02) Mac OS 9.2.x
G4 (circa July '02) Mac OS 9.2.xOkay. I discovered these two post from a guy who appeared to have a similar issue as you do:
OS 9 Gray Screen, Help - MacWorld Forums & Os 9 Gray Screen - MacOSX.com
He even used Mac OS 9 primarily for audio work. From what I gathered his Mac was suffering from corrupt preference files.
Try doing the following:
Boot into Mac OS X and open the Preference folder in you Mac OS 9 System Folder.
Move these files into the Trash: Finder preferences, Mac OS preferences & System preferences. Also trash the preferences files for your audio card if you have any.
Open your Mac OS X System Preferences and select your Mac OS 9 folder as your start up volume, then quit System Preferences.
Shut down your Mac and unplug it.
Open the Mac, remove all of your PCI cards, and press the PMU button for 10 seconds. (The PMU button is a tiny black button on a small silver block mounted somewhere on the motherboard. It should look similar to this.)
Reinstall you cards, close your Mac and plug it back in.
Press the power button. If all is well the Mac should be able to into Mac OS 9 with out any problems.
If it still hags on the gray screen then your Mac OS 9 partition might be heavily fragmented or nearly full. -
IMac has gray screen with spinning wheel, but cannot login
After power failure last night, iMac has gray screen with spinning wheel when turned on, but does not go to login screen.
Having the same problem myself. iMac locked up and I had to hold the power button to turn it off. Ended up with the apple logo screen and spinning wheel. I tried the disk repair and got the same message as yourself, in that it couldn't repair it.
I linked up an external hard drive and installed OSX on it and booted from it. I was able to recover some files, but most I couldn't. I'm currently giving it a one pass erase in the hope (long shot) that a complete pass through the hard drive will show up any faults. Has anyone had this problem and been able to continue using the same hard drive? I really don't relish the thought of having to send it off to be replaced :-/
Assuming that the erase goes well I plan to put OSX back onto it and then run disk utility from directly on the drive and see if any faults show up. I'm kicking myself for not taking advantage of TimeMachine, but we live and learn. -
ipad 2 - get a gray screen on Safari and can't make selection even though connected to internet...
Try rebooting the ipad by pressing and holding the on/off and home buttons simultaneously until the screen goes blank and you see the apple logo. It should take about 10-15 seconds to reboot.
-
Power button pressed.
Start up light okay
Chimes okay
Gray screen, apple logo and cognition wheel spinning and the loading bar underneath loading 1/10th of the way.
Loading bar doesnt load fully and then disappears.
Gray screen remains with apple logo and cognition wheel only.
No start up to desktop. Before start up to desk top which is not happening any more a blue screen appeared before the desktop appeared. When start up complete the ' Finder' had no responded and did not work' Multi coloured loading pointer continually turned. ' Network' could not be loaded in 'System Prefrences'.
Ive tried reading and following propts...Results NVRAM/PRAM - Logic board battery replacement. How much will this cost?
Hardware test - No problem found
Safe Boot - ' volume Machintosh HD could not be repaired.'
' Run time corruption detected on Machintosh HD device'
What do you suggest aside from taking it to a apple store?
Thanks StephenLion or Snow Leopard? If Lion, boot into your Recovery partition (hold down the Command and R keys whilst booting) and use Disk Utility to verify and, if needed, repair the boot volume.
If Snow Leopard, use the installation disc and use Disk Utility in the same manner.
Clinton -
A gray screen comes on and says i must restart my computer
I was watching a show on MTV.com and suddenly the computer froze and a gray screen came down and said that I must restart my computer. Do I have a virus? I am also using OS Lion. Please help! Thanks
Interval Since Last Panic Report: 517878 sec
Panics Since Last Report: 1
Anonymous UUID: A33A06A7-35F6-4227-8031-16A17AF70948
Thu Sep 15 16:57:38 2011
panic(cpu 0 caller 0xffffff80002c268d): Kernel trap at 0xffffff7f80ebcfb0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0xffffff806b4df004, RBX: 0xffffff8000000000, RCX: 0x0000000000000000, RDX: 0xffffff80000000e0
RSP: 0xffffff807f40bce0, RBP: 0xffffff807f40bd10, RSI: 0xffffff8000000000, RDI: 0xffffff806b4da004
R8: 0x0000000000000001, R9: 0x00000000080e9bba, R10: 0x000000008f804126, R11: 0x00000000008f8041
R12: 0xffffff806b4da004, R13: 0x0000000000000000, R14: 0xffffff806b4da004, R15: 0x0000000000000000
RFL: 0x0000000000010282, RIP: 0xffffff7f80ebcfb0, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0x0000000000000000, Error code: 0x0000000000000002, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807f40b9a0 : 0xffffff8000220702
0xffffff807f40ba20 : 0xffffff80002c268d
0xffffff807f40bbc0 : 0xffffff80002d7a3d
0xffffff807f40bbe0 : 0xffffff7f80ebcfb0
0xffffff807f40bd10 : 0xffffff7f80eeb559
0xffffff807f40bd50 : 0xffffff7f80ebd9f1
0xffffff807f40be80 : 0xffffff7f80eb612d
0xffffff807f40bec0 : 0xffffff7f80e76936
0xffffff807f40bef0 : 0xffffff8000639626
0xffffff807f40bf30 : 0xffffff80006383a0
0xffffff807f40bf70 : 0xffffff8000638244
0xffffff807f40bfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Atheros40(500.55.5)[01000ACB-C064-3F42-820F-BDE2008267 25]@0xffffff7f80e57000->0xffffff7f80f96fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f80821000
dependency: com.apple.iokit.IO80211Family(400.40)[78A58272-2170-3068-9C63-88301C99C406]@0xf fffff7f80e1f000
dependency: com.apple.iokit.IONetworkingFamily(2.0)[59A00F6B-3710-3E07-9921-70C45782FF8C]@0 xffffff7f8091d000
BSD process name corresponding to current thread: kernel_task
Boot args: 0x0
Mac OS version:
11B26
Kernel version:
Darwin Kernel Version 11.1.0: Tue Jul 26 16:07:11 PDT 2011; root:xnu-1699.22.81~1/RELEASE_X86_64
Kernel UUID: D52AAB80-B2BC-3C6E-BBEA-78BD28064998
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 65442456033032
last loaded kext at 65425304353727: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f80796000, size 36864)
last unloaded kext at 65205919342983: com.apple.iokit.IOEthernetAVBController 1.0.0d5 (addr 0xffffff7f8078d000, size 20480)
loaded kexts:
com.parallels.kext.prl_vnic 6.0 12094.676494
com.parallels.kext.prl_netbridge 6.0 12094.676494
com.parallels.kext.prl_usb_connect 6.0 12094.676494
com.parallels.kext.prl_hid_hook 6.0 12094.676494
com.parallels.kext.prl_hypervisor 6.0 12094.676494
com.apple.driver.AppleUSBCDC 4.1.15
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.40
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.1f12
com.apple.driver.AppleMikeyDriver 2.1.1f12
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.24
com.apple.kext.ATIFramebuffer 7.0.4
com.apple.ATIRadeonX2000 7.0.4
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AirPort.Atheros40 500.55.5
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2
com.apple.driver.AppleLPC 1.5.1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.0
com.apple.driver.AppleIRController 309
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 32
com.apple.driver.AppleUSBCardReader 3.0.0
com.apple.iokit.SCSITaskUserClient 3.0.0
com.apple.iokit.IOAHCIBlockStorage 2.0.0
com.apple.driver.AppleFWOHCI 4.8.6
com.apple.nvenet 2.0.17
com.apple.driver.AppleAHCIPort 2.1.8
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleUSBHub 4.4.0
com.apple.driver.AppleUSBEHCI 4.4.0
com.apple.driver.AppleUSBOHCI 4.4.0
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0
com.apple.nke.applicationfirewall 3.0.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 166.0.0
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.AppleMultitouchDriver 220.62
com.apple.driver.IOBluetoothHIDDriver 2.5f17
com.apple.kext.triggers 1.0
com.apple.iokit.IOBluetoothSerialManager 2.5f17
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.1.1f12
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.3
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3
com.apple.kext.ATI4600Controller 7.0.4
com.apple.kext.ATISupport 7.0.4
com.apple.driver.AppleHDAController 2.1.1f12
com.apple.iokit.IOHDAFamily 2.1.1f12
com.apple.iokit.IO80211Family 400.40
com.apple.driver.IOPlatformPluginFamily 4.7.0b2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOGraphicsFamily 2.3
com.apple.driver.AppleSMC 3.1.1d2
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17
com.apple.driver.AppleUSBBluetoothHCIController 2.5f17
com.apple.iokit.IOBluetoothFamily 2.5f17
com.apple.iokit.IOUSBHIDDriver 4.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.driver.AppleUSBMergeNub 4.4.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0
com.apple.iokit.IOFireWireFamily 4.4.3
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBUserClient 4.4.0
com.apple.iokit.IOUSBFamily 4.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 326
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.55.4-P2P
Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Photosmart C4500 series, 0x03f0 (Hewlett Packard), 0x6b11, 0x24100000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: SCR3310 v2.0 USB SC Reader, 0x04e6 (Shuttle Technology), 0x5116, 0x04300000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5
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