IMac G5 & new apple keyboard - some keys not working

I have an iMac G5 (2GHz, 20 inch), running OS X Tiger (10.4.11) and I recently purchased the new apple keyboard (the wired version without the numpad, to save desk space). I am finding that the function keys at the top don't work - specifically, the keys that control sound. I've googled this, and installed the Keyboard Software Update 1.2 that most people said fixed their problem - but it hasn't fixed mine.
Instead, the f10-f12 keys don't control the sound functions, but the f12 key ejects discs (it sits next to the eject button, so perhaps this is a wiring error?), and the caps lock key does not always work when hitting it - it needs a large amount of pressure. I would think that my keyboard was defective, but I just exchanged it yesterday, and the new one has the same problems. I'm getting close to just giving up and getting a refund.
Message was edited by: JumpingJehosaphat

Hello - thank you for the quick responses! To answer your question, yes, I have repaired my permissions and restarted, to no avail.
I have looked through the keyboard prefs quite a bit, and cannot find anything that allows me to choose where to map the sound keys. I have checked "Use All F1 F2 etc keys as standard function keys". In the small aluminum keyboards, the f keys are dual-function - in this case, the f10-f12 keys also control dashboard, etc, which I have turned off (but I have tested the keys with these options both off & on, with the fn key, without the fn key, etc - tried lots of combinations). I've tried quite a few things to get these keys to work. Honestly, the f1-f4 keys don't seem to work at all either.
I might try and take a video later today to show you what I mean. The caps lock key is the biggest thing that's bothering me - I use it instead of shift to type, and 75% of the type it does not activate when pressed...I would think this was just one bogus keyboard if it weren't for the fact that I already exchanged it once...

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