Imac G5 (pre isight). Mass Storage Error

I have an imac G5 (pre-isight). Using Tiger. Recently it has been playing up. Two main problems: starting up and waking after sleep mode.
*Starting up issues*
There doesnt seem to be a consistent problem here. Sometimes it hangs on the grey apple screen, sometimes grey probitory sign screen. Sometimes it hangs on a black screen with white writing. On about the 10th to 20th time of rebooting, it seems to startup and work fine.
*Sleep issues*
If I leave the computer to go into sleep mode, it tends to freeze in whatever application is open. Especially Safari.
I have tried numerous fixes. I've reset PRAM, done the SMU thing. Repaired and verified disk many times. Repaired and verified permissions. I've archived and installed and archived and erased. There's barely any software on here apart from the operating software and MS Office (legal). I'm using an apple keyboard (wired) and a wired mouse. There's no important info on here so am happy to wipe everything.
Finally i did a hardware test and received a "mass storage error" (only appeared for the extended test)...
2STF/8/3: S-ATA Bus 0 –Master
Having looked up several forums i replaced the hard drive. (Made sure it was compatible, similar size and same specs as original). Reinstalled software and got all the latest updates. Seemed to be working quite well for a day or so, although there was a few 'permissions' error which seemed easily fixed.
Today i awoke the imac and it had frozen. Back to it's old tricks. Tried restarting and got grey screens, black screens etc. Repaired permissions. Ran another hardware test and getting the same error message about mass storage!
So if it's not the hard drive, what's wrong for my imac? Is it time to just dispose it?
Thanks in advance for any ideas you may have.

The recall ended many moons ago, and it's a capacitor problem, they all need replacing, those in the power supply as well, probably.
If you are handy with a soldering gun, have steady hands and are good at repairing electronics, you can do it yourself. Look at [welovemacs.com] or [synaptech.com] for parts and advice.

Similar Messages

"mass storage" error

Suddenly began to have problems with my powerbook 2 days ago. Strange fluctuations in screen brightness with corresponding audible surges from the speakers. I reset the power management unit and the problem seemed to have been solved. Now, the system locked up giving me all kinds of odd errors: for example, while using iWeb I could not publish because the disk was full despite there being plenty of free space on my hard drive and on iDisk; trying to save in pages or iWeb gives an error with a strange number that I failed to note.
My worst fear being the loss of data, I quickly decided to hook up the powerbook in Target Disk mode to my girlfriend's iMac to transfer critical data for safe keeping. However, the iMac won't recognize the disk though in system profile it's listed under the "firewire" tab. I then ran the Apple Hardware Test and got the following error for "mass Storage"
"Error*Code... 2STF/8/3:ATA-100ata-6-MASTER"
Can anyone tell me what the heck is going on here?
One thing to note, believe it or not my dog (got to love her) ate through my DVD collection which included my Tiger install DVD. So, booting from that DVD is not an option. Any ideas, thoughts, hints, spectulations, or intuitions would be much appreciated.

If you ever see an error with the Apple Hardware Test, you will have to take your Mac in for service to repair it. That appears to indicate a physical/hardware problem with your hard drive. It will probably need to be replaced. It could be an issue with your logic board and the ATA bus itself, but that's a little less likely.
If you send the PowerBook in for hard drive service, it may come back with a new hard drive and the same version of Mac OS X installed that came with your PowerBook when you bought it. AppleCare support will send you a new set of install disks, but they may charge you around $60 to replace them. If your PowerBook came with Mac OS X 10.4, you may not be able to use a retail copy of Tiger to re-install.
-Doug

Hardware Test Error Message - Mass Storage Error code ata 1/6/8 HD: 2,0

I have an imac 15" flat Panel, 700 MHz . after getting the flashing question mark, running or trying to run all the standard tests, (pram, Software Restore, disk repair, reinstall, kernel repairs) I never see the hard drive or volume. I saw it was a maxtor HD with 0 bytes at one point.
I now ran the Apple Hardware Test think I lost the Hard Drive...this is the feed back:
Airport- Passed
Logic Board - Passed
Mass Storage - Error Detected
Memory - Has Not been Run yet
Modem - Device Found
Video RAM - Has not been run yet
Error Code ata 1/6/8 HD: 2,0
Could anyone help me diagnose the issue? I think I can replace the HArd Drive myself, if I knew this was the problem and what I need to buy to replace.
Thanks,

I have a different take to a brody having replaced my hard disk and opened my iMac G4 up several times. Many people find that Apple Authorized Service Providers tend to give extortionate quotes for such repairs. Feel free to get a quote yourself. I'll provide the same advice I've given to many many other Apple Discussions users who have successfully replaced their hard disk themselves.
The iMac uses a standard desktop PC hard drive. It is 3.5" wide and in the iMac G4 uses the IDE connection. The iMac 700MHz 15" has an ATA66 bus so can use ATA66, ATA100 or ATA133 drives but not ATA33 or SATA. You should buy a 7,200rpm drive with a cache of 8Mb or higher as this also increases the speed over the original 5,400rpm drive installed so you should get a performance increase.
Here is a list of suitable hard drives.
It's pretty fiddly to work inside an iMac G4 so you must be very cautious. Always take anti-static precautions. Here are three options for guiding you through the procedure:
MacWorld
xlr8yourmac
Service Manuals
I've also taken a fair few photos which you can find here.
I'd advise reading the reports on the xlr8yourmac's drive database so get other people's experiences first.
You must replace the Thermal Paste when you close the iMac up or it will overheat.
It's probably worth replacing the PRAM Battery whilst you're in there as these have a finite life (once they fail to re-charge you may start to run in to snags - it's only a $5 part).
The hard disk should be set to Master (link).
Some iMac G4 700MHz users have reported that they are unable to address hard drives larger that 128GB, there is an application called SpeedTools that can be used to overcome this addressing limitation.
You might also give consideration to installing a 512MB PC133 DIMM or an 18x DVD±RW Dual Layer burner whilst you do this update; both of which will have to be removed during the process.
You must be very careful around the video connector in the iMac; it really is very fragile. In fact there is no need to touch it at all in my experience.
It is possible that the ATA controller on the iMac's logic board has failed rather than the hard disk. Given the cost of the logic-board it would not be cost-effective for an iMac G4 700MHz.
Let us know how you get on.
mrtotes

Replacing iMac G5 pre-iSight hard drive

I need to replace my HDD in my iMac G5. (Pre-iSight) Can anyone recommend a drive and a reputable seller? (OWC, Newegg, etc..) I want to make sure I get the correct drive as well. 100GB and above will do fine.
Thanks.

[macsales.com] or [newegg.com] or [smalldog.com] are all reputable vendors. You need a 3½" SATA drive and you can put in as large a one as you can afford. Just make sure to have an external the same size to make frequent backups to.

Mass Storage Error Code

My iMac G5 will not boot OS X. The hardware tester gave me an error code when I ran an extended test. Under Mass Storage the error code "2STF/8/3:S - ATA Bus 0 - Master" appeared. What does this error code mean?

Welcome to Discussions - unfortunately, that code means you need a new hard drive. If you can get hold of another computer, boot into Target Disk Mode and use Data Rescue to get the data off the drive, that would be good (unless you have a bootable clone/backup).
Sorry to be the bearer of such bad news, but please post back with what you were able to do.
Miriam

Help! mass storage error! please help

i was getting frequent crashes in FCP with a Xserve RAID hooked up via fiber channel card for media storage. i'd get the spinning beach ball and would have to do a manual shut down, approx every 20 minutes.
i did a complete erase and install of both system software and final cut pro software. still had problems.
i did the apple hardware test and got the following error code - MASS STORAGE: 2 STF/2/3: SLOT-3, Channel: 1, ID:0, LUN:
i got this error code ONLY when the RAID was hooked up, otherwise everything passed the test. the RAID mounts fine and in the RAID admin tools, everything gets a green light.
since i am under a deadline and don't have a lot of time to troubleshoot, i rented another G5, bought a new fiber channel card with new cables, and hooked it up to the RAID.
i am still getting the same error. again, the RAID array appears on the desktop, and the RAID admin tools finds everything ok - the fiber channel link ups, etc., check out ok.
i really need to sort this out ASAP!! if anyone has any suggestions for me, i'd be most grateful - thank you

Hey Kappy,
I haven't seen that specific error before (prob since I hardly ever do apple hardware tests), but the spinning beach ball and the restarting does sound very familiar.
If you've been getting this on both machines, my first guess is going to be a failing drive, since that can easily cause beachballs and hangs. Usually errors come up in RAID Admin, but I've personally had at least 5 times where a drive spazzes and there's no error at all to warn you (and of course applecare wont replace a drive or do anything about it til it happens, and you're screwed with performance until then) Possible things to do to troubleshoot:
1) Play a video clip in FCP and loop it. Meanwhile, check the raid's blue LED activity lights and see if any of them are out of sync (not blinking in tandem with the rest) If so, chances are that's your problem drive. If the machine starts to spazz, from what i've seen, if its a drive problem, that one drive's LED will stay solid while the others blink seldomely, which means that drive is working overtime to keep up, but can't.
2) Run drive conditioning from RAID Admin (I believe its only available under version 1.5). This will run for a while and is a great way to force the array to reveal any errors or failures in any of the drives. If you have a problem drive, this will be the best way to force it to turn yellow or red.
For time constraints/deadlines, once you find out what the problem drive is and if the blue light is acting very erradically, drive conditioning will usually trigger the yellow or red light immidately (to where you can call apple and get it replaced under applecare). If you cant wait that long, pull the drive while its still green, and the raid will run in a degraded state (but your performance will be about back to normal). Just make sure and realize that you're not protected in Raid 5 anymore at that point. Even though, this has saved me in deadlines when I had a busted drive and couldn't play back a single stream of DV.
As a seperate comment, going out on a limb and speculating (So dont hold me to it), if it was a drive issue, judging by your error, I would guess it's drive 3.
NOTE: Always have a backup

N73: Mass Storage Error

Hi all,
When I connect my N73 with the data cable and then select Mass Storage on the phone I get this error:
Unable to activate mass storage. Memory card in use by another application.
I've restarted the phone many times but still getting the same error - can anyone help me out?
Regards,
Liski

I had this issue, I think it was because there was an application on the memory card that wasn't properly installed. So it was the Applications Manager that was holding the thing up. Try opening this up and seeing if there's anything marked "Not installed", and try to install the relevant app!
Good luck :-)
_Andrew_

Powerbook G4 Mass Storage error

I have a 15inch Powerbook G4 1.67Ghz with 512 mb of ram. I'm not totally sure of the exact OS I'm running, I can't get in to check.
The other day I left it sitting on a pillow on a bed. It sat there most of the day, and wouldn't start up that evening. I found out the bed had a magnetic mattress pad on it. Suck. When I try and start up, I hear the startup sound, and I see the apple logo for a bit, then it goes to a black screen where I have the ability to type text. Thats it.
It will go into target disk mode, but I'm never able to open the drive on another computer.
I ran the Apple Hardware test, and it said I have an error in the Mass Storage.
Error Code - 2STF/8/3:ATA-100ata-6-Master
Anyone know what this means? Can I do anythin to get this back up and running? Is there anyway I can get my files off of it?
Thanks for the help
Aaron

Sounds like a bad hard drive. I'd be really surprised if a mattress pad could have done the damage. More likely heat (if it was running on the pillow), or a coincidence.
Can you try booting from the original OSX DVD? Since you ran the Hardware Test, I bet you can. Run Drive Utility and see if it can repair the HD. There are stronger 3rd party drive utilities that may help recover files if it gets to that, but I'm not an expert on them.

Mass Storage Error Message

I have an 8gb msd card in the 8320, mass storage is ON, but when I access the phone through the Roxio media manager, it hgives the message "Please Activate the Mass Stoge Mode on your Device". Have tried it on and off, nothing. I can see the phones memory storage. There are photos from the camera stored on the card, which I can see from the phone. Also I can't see the phone through the XP explorer.
All other sync functions seem to work.
Solved!
Go to Solution.

calderwood wrote:
Now, if anyone has a suggestion for a good media manager that works with Blackberry, I'd be really happy as the Roxio is a memory hog and is clunky and slow. Blackberry needs to find a better partner.
what do you expect from a Media manager ? I don't use any and can transfer my music to my device in just a few seconds.
About the Roxio Media Manager quality, I think many people have trouble with it indeed.
calderwood wrote:
My final words - why with a brand new phone, can't I get this advice from BB support? I guess there is no support.
Your first support is your carrier hotline. In case it does not work out, they are supposed to forward you to the RIM hotline for free. If your carrier hotline refuses to, you can buy a hotline ticket incident at RIM by going to the bottom of this page and click the "CONTACT US" link.
apart from that, you have the community forum that usually helps people quite well.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Imac G5 pre-isight keeps locking up and going to a blue screen

Hi there,
I've been asked to look at a friends fathers imac. It's a G5 model and doesn't have the isight camera. Just recently it's started to go slow so they put in 2Gb of ram and a new hard drive. Next thing when using Entourage the machine would lockup. This was then followed by the screen going a dark blue colour.
It has since gone to the blue screen daily and needs to be turned off and back on. It seems to happen mainly when using Entourage to view emails.
I'm really scratching my head with this, does anyone know of this happening and is there a resolution?

Try having them reset the SMU and then the PRAM.
Have them boot from their install disc and use Disk Utility:
Start from your Mac OS X Install disc: Insert the installation disc, then restart the computer while holding the C key.
When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
Click the First Aid tab.
Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
Select your Mac OS X volume.
Click Repair. Disk Utility checks and repairs the disk.
Let us know how they make out,

IMac G5 pre-isight failed big time!

I have a G5 iMac 1.8 20''. My 1 year old samsung internal hard drive failed but i was lucky and i managed to save all the data. The drive it's not the original one and is still under warranty. This was the good stuff.
The bad part is that i was trying to get my imac to boot from an external clone copy of the HD but it has been giving me the same issues over and over again for some time:
If I shut it down and don't use it for a few hours It refuses to startup (unless i remove all the peripherals from the respective doors).
Then it fails to boot properly (it turns itself off after the grey apple logo loads some data and before entering the main MACOS screen).
It doesn't recognize boot partitions on external drives when holding the option key on startup.
This time, without the Failed HD inside the computer and after running the Apple Hardware Test CD that came with the computer i got the following error regarding the Logic-Board:
**ERROR*CODE***ERROR*CODE**
2I2C/1/1: 0x00000092
**ERROR*CODE***ERROR*CODE**
I believe My iMac it's off the Repair/Exchange programs because i got it on October of 2004.
Can anyone confirm me that it's a power-supply / Main board issue and that the wisest thing to do is to buy a new computer?

f you got the logic board error code, it could be the power supply, but not necessarily. I don't know what those exact numbers mean, but if you don't want to buy a new machine, take yours in and have it diagnosed at an authorized Apple service place, it should cost very much, and then you can compare the costs of repair against the cost of a new machine.
Let us know what you find out.

Need to buy new hard drive for my 17 iMac G5 pre-isight

I need to get a new hard drive for my imac g5. I went to staples and picked up a maxtor sata hd but the screws aren't in the correct place as the original HD. Does anyone know the exact HD that came with the computer and where I can purchase one?
Best,
Ken

I think I figured it out. The reason why the screws aren't in the right place is because the original HD that comes with the computer has an external housing around it. I think what I need to do is just take that housing off and put it on the new HD that I purchase.

IMac G5 (pre-iSight) Hard Drive Removal: ATA and SATA advice please!

I need to purchase a hard drive enclosure for the hard drive of my old 1st gen iMac. According to this article: http://www.welovemacs.com/ihaimg5whtyo.html - my iMac has an ATA drive, and is the only with that type. So my question is, before buying an enclosure, does it have to be specified for ATA hard drives only? I read some positive reviews about the miniStack v3 (http://www.newertech.com/products/ministackv3.php) and was considering it a good investment, but now I'm not sure if my stone age hard drive will actually run on it. I poked around their web site, but its a bit cluttered and couldn't find an answer, so I figured I'd turn to you guys; the experts!
Thanks for any help in advance! You guys are great!

Thanks for the speedy response. I'm looking through the website right now. But basically pretty much any recent enclosure holds both ATA and SATA hard drives? I got a little more information on my hard drive to clarify: Barracuda 7200.7 with 80GB. With that said, I'm probably just going to go ahead and order an enclosure and not worry too much about compatibility; however, I would feel better if someone could tell me if the miniStack v3 (link is above in the original post, says it can hold a max of 1 terabyte) is a definite "yes or no" given what I'm dealing with (and if anyone has had any personal experience with that enclosure, I would be glad to hear any general comments about it as well!) Thanks again

This morning my PB G4 would not get to the password screen after power on. I have rebooted many times and very loud noises (like a HD spinning/rubbing) emits. Tried the Install disk and it cannot find the hard drive. Ran HW test and got a "Mass storage E

this morning my PB G4 would not get to the password screen after power on. I have rebooted many times and very loud noises (like a HD spinning/rubbing) emits. Tried the Install disk and it cannot find the hard drive. Ran HW test and got a "Mass storage Error Code" message.
Did my HD just crash and unrecoverable? Time to replace my notebook?

I believe your hard drive has failed. Hope you have a backup.
Failing Hard Drive Sounds http://datacent.com/hard_drive_sounds.php
Listed by drive manufacturer. Click on the > next to the drive & you will hear the typical failure sound.
How to Tell When Your Hard Drive is Going to Fail
http://www.lifehack.org/articles/technology/how-to-tell-when-your-hard-drive-is- going-to-fail.html
Grinding And Clicking – Symptoms Of A Failing Hard Drive
http://pcperformancetools.com/getdata/grinding-and-clicking-symptoms-of-failing- hard-drive.html
Failing Hard Drives
http://losangelescomputerhelp.com/computer_networking_news/failing-hard-drives.h tml
 Cheers, Tom

Mass storage device and portable device ERROR code 31 41 HP PAVILION s5123w Desktop PC

I am using windows vista home premium 32 bit First time I pluged nikon camera into computer. Says installing device driver software but it does not install. Device manger under portable device digital still camera yellow question mark error code 31 under mass storage device error code 41. The device driver loads and installs on my daughters Laptop so ther is some thing wrong with my PC Every time I reboot computer windows need to intall driver software for your Microsoft WPD file system volume driver. Loacate and install driver software recomended says installing driver says successfully installed. I have to click Safely remove hardware usb mass stoage device multi flash reader usb device generic volume f I click stop says safe to remove I do not have a reader plugged in my computer. this happens every time I reboot> If you don't understand what I am talking about Let me know.
thanks Scott

Hey poochokid,
I'm sorry you're running into this issue. For the camera, if it's newer (made in the last 3 or 4 years) you may need to go to the Nikon website and find the camera software that is made for Vista. I could try to help you find that, if you could give me the model of camera you have.
For the Microsoft WPD file system volume driver issue take a look at this thread from another forum.
I hope this information helps! Let me know what the results are

Imac G5 (pre isight). Mass Storage Error

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