IMac G5 running OS 10.4.11. Started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup. I can get into safe mode. Tried install disc for disc utility and reloaded OS. Still get blue screen.

I have an older iMac G5 running OS 10.4.11. The other day I started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup.
I can get into safe mode. But no regular startup.
I tried disabling bluetooth, thinking that might be related. It didn't help.
I even tried using the install disc to run disc utility. That didn't work so I reloaded the OS.
But I still get hung on the blue screen when trying a normal startup.
All help would be appreciated.

Try resetting the PMU/SMU and PRAM/NVRAM. You'd need to identify the mode of resetting depending on the model of your G5 iMac. The Apple support sites that would help you for this are –
http://support.apple.com/kb/HT1436
http://support.apple.com/kb/HT1939
http://support.apple.com/kb/HT1767
http://support.apple.com/kb/HT1379
I hope this solves your problem.

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i need to talk to someone about my billing, I have requested it be shut down for 5 months and I am still getting billed …
Message was edited by: Admin Moderator

*611 or 1-800-922-0204
Good Luck

Laptop only runs in safe mode after installing itunes 10.5.2 and no solutions work in safe mode. I'm close to restoring computer to factory settings!!

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The Apple launch issues article suggests pulling 3rd-party plug-ins if the problem doesn't happen in Safe Mode.
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How can I get past the wifi page during setup on iPad 2? I've tried hitting the next button but my screen is cracked and I can't press it

I've tried pressing the next button but my iPad is cracked in that spot.

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Berzie,
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RobinD_VZW
Follow us on twitter @VZWSupport

I'm STILL trying to download Acrobat 11 Pro and I'm STILL getting the message that it has failed and to contact the software developer - UUURRRRGGGG

Help!

Hi barumba,
Where are trying to download from? What happens when you try to download from here: Download Acrobat products | Standard, Pro | XI, X
Please make sure to sign in as an admin and disable any antivirus software before downloading.
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Mac Pro 1,1 dual-core intel xeon 2.66Ghz, NVIDIA GeForce 7300 GT OSX 10.5.8 hangs on boot, can boot in safe mode, disc permissions verified, disc verified. Please help me start it normally?

Hi there, when I turn on my computer it just hangs on a grey screen with an apple logo. I didn't install any new software on purpose lately. It initially froze when I moved the mouse to get rid of the screensaver where it had been behaving normally. When the screen saver went away the screen was messed up and everything was frozen and the date and time were huge and distorted. I did a hard reset and I'm just stuck on that grey screen. If I leave it for hours one of the screens turns blue and the other is black, but I can move the mouse. A ghostly image of the cursor is stuck in the top left corner of the screen,
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Have you run the check for non-Apple kernel extensions suggested above?
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Intel Mini will only boot into safe mode - hangs on ANY Mac OS volume

I have an Intel Mac Mini... the core2duo 1.83GHz or whatever.
I acquired it from it's previous owner, as it was "broken".
He could not get it to run an install disc.
It will not boot any of the Mac OS install media (DVD or CD - 10.4, 10.5, 10.6).
It will not boot/install a Linux disc (I haven't tried, but that's what I was told).
It WILL boot/install Windows !?!?
So... anyway, I removed the HDD, and installed OS 10.6 Leopard on it (FW Target mode installs kept failing at the end - regular retail DVD). I then reinstalled the HDD back into the machine.
The system keeps hanging at the same point it would when trying to boot an install DVD - after the screen turns blue, it goes back to the gray screen, then immediately freezes.
However, I eventually discovered that it WILL boot into safe mode !
Everyone kept saying it's the logic board failure, but if it boots into safe mode, can that be true ? It doesn't seem to me that it would be hardware based in that case - unless it's just a specific component, like the Airport module or something.
The last line displayed in Verbose mode when it hangs is:
"athset_txchainmask[5124] sc->sc.config.txchainmask 5 mask 5"
It also says something about the Airport just before that.
I tried removing the Airport module and it still hangs.
I also tried different RAM, with the same results.
I ran the 10.6.2 combo update in Safe Mode. It still hangs. Haven't tried 10.6.3 yet, though I do have it downloaded and ready to install.
This thing is driving me crazy. Please tell me there's a fix, OTHER than replacing the logic board ?!?! It just doesn't seem like it should be so complicated considering that it runs in safe mode.
It's rare I can't figure out a Mac problem - please help !
Message was edited by: maxtechsystems

Very strange, and getting stranger !
Ok... so, from safe boot mode, I installed Windows XP Pro using the boot camp assistant.
Everything installed perfectly. I started up from Windows, and put in the Mac Mini recovery disc, in order to load the drivers. The Boot Camp software started with Auto Run, and I clicked through to install everything. The drivers start loading...Windows reacts positively, with the system tray announcing "new hardware installed" every 30 seconds or so. Airport/WiFi IS working (in Windows), as it detected my router/network...this is where it gets F'ed up - when the installer gets through with the drivers, and installs the boot camp software for Windows - the system reboots, goes through the usual Windows startup...the desktop background appears, but no icons or start menu - then it reboots again...same thing, again, over and over in a loop.
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I tried running the live CD w/o the installer - the actual OS. Same thing - after the splash screen, it hangs, only it's a black screen this time. If I use verbose mode, it still seems to hang on the WiFi card.
Here's the strangest thing yet - Ok, remember, it wouldn't boot normally into ANY Mac OS volume - including the installer DVDs - only in safe boot mode...
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This last thing really makes me think it has something to do with the EFI/bios - however, I've only been able to find info on how to update it, not replace or restore it - and it's only from a working install, not forced from a flash drive or CD (plus when I do try the installer from safe boot mode, it says it's current and unneeded).
I still haven't changed the hard drive. After almost successfully installing Windows, I made the assumption the -hardware- was OK, and reassembled everything.
Currently, I'm trying a direct installation of Windows XP Pro SP2 with which I'll try installing the drivers WITHOUT the boot camp software, to see if the WiFi (Airport card) and everything else is indeed working OK (remember too that the system passed ALL the ASD 3S116 tests).
So anyway, that's the current status. Any new ideas anyone ?
Thanks.
Message was edited by: maxtechsystems

Why is it still so hard to get into safe mode?

One of the worst features in Windows 8 is the many, many steps it takes to boot into safe mode... and it doesn't always get you there. And sadly, Microsoft has brought that into the Windows 10 preview.
Let's be real for a second. Safe mode is a valuable tool for it techs, and can be helpful to the home user. Getting there is a friggin' nightmare in Windows 8, and it's no easier in windows 10. The UEFI bios and boot manager doesn't help either.
Bring back a functioning F8 key, will ya?
On another note, why the hell can't you boot from a linux-based cd and find the windows 8/10 based OS. Microsoft's virus removal tools are useless if you can't boot into Windows... and "refreshing" the drive also ONLY works if you can load the
Operating system.Pulling the hard-drive to scan it for virus removal should not be necessary, but it seems to be with Windows 8, 8.1 and 10.

Ran across this article after putting the 10 Tech Preview on my computer last week. Started off with build 9741 and now have 9879 and I just want to totally agree with the poster that Microsoft seems to have forgotten what safe mode is used for, mostly troubleshooting
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But, even with 7, I've had endless hours wasted trying to fix the counterintuitive way that Microsoft seems to think (or not think) regarding these sort of issues. I'll gladly give up a couple (or even 30) seconds to have the option to boot into safe mode.
I've fought with Microsoft over and over again about the way they keep trying to automate troubleshooting even when there are very simple manual fixes. Sometimes it seems like they want to just keep users from having the control we want over how our system
works. And it this case it's just plain stupid that you can't choose to boot directly to safe mode by default from a preloading boot menu. Win 7 had terrible problems with "Bootmgr is missing" after even the simplest of issues such as adding files
to a USB or just a bad defrag or user mistake. I spent hours pulling my hair out after such issues and eventually got myself into a hole because of the way Microsoft looked at the issue. 99% of the time I could have fixed my issue by being able to do a repair
install from startup and it never made sense that you could only do an in place or "upgrade" install as they started calling it, If you can already boot into Windows. Lots of good that does when you can't get Windows to boot in the first place. And
so far the Startup repair in Tech preview is just as useless as in Win 7. Except now it's even harder to get to. I played with it a bit to test it and just a simple thing like moving the bootmgr one file down in the directory or just adding 1 small file out
of place was enough to make tech preview unbootable as well when using the older MBR setups. The new startup repair hasn't fixed it once. I don't know what the refresh really does as it doesnt work either. Gives a vague error with no link to a log and no other
information provided , so dont know where to troubleshoot that one. Win 7 's startup repair almost never worked for me until I learned the trick to run it at least 3 times with reboots and running SFC /offbootdir /offwindir in the middle. All of those
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the later rollout, Microsoft. And stop messing with Safemode, please! I just made the edits to bcdedit to enable the legacy boot so I hope it works. I know it's still early but so far the Tech Preview has been a real challenge. I ran into issues on Win 7 with
missing Vredist C++ files coming up missing after trying to get DirectX 10 to work. There is a stupid loophole there that Direct X will make you delete allx86 and x64 C++ runtimes that it doesn't like, in this case it wouldnt install with the
2005 SP1 C++ redists. After I deleted them to install the Direct X I ran into a whole hell of an issue with corrupted files due to missing components from the 2005 redistribs that Win 7 would basically shutdown and slowly corrupt everything if
any component of that package was missing and then would not allow you to reinstall them if your system was higher than XP yet would not fix corruptions until they were installed. I'm still trying to side fix my Win 7 installs on my other disks as I consitently
cant get certain 2005 C++ redistribs to install. Now having big problems with massive corruptions in Tech Prev, to the point that it becomes totally non responsive and icons and folders almost totally go away in a very short period of time. DISM was
pretty limited in Win 7 so I'm trying to get onto that but the commands are kind of confusing me and it doesn't work consistently and I thing the online store components are not being made available for repair as I get a lot of "failed to obtain image
from provider" messages and it's giving me a lot of problems when I try to mount my iso as a wim file. Hate to say it but I've been working with 10 Tech preview on 2 computers (test out homegroup) and I've installed and reinstalled at least 5 times on
each computer but within 30 minutes of a good install its corrupted again and Dism will stop working all together. Anyway, wish they'd stop messing with our tools. Bring back safemode by default guys.

Cannot get into Safe Mode

Fairly new Toshiba Satellite p875-s7102 (purchased in Feb but rarely used). Laptop has not been working for a week, been trying everything. Now I cannot even get into Safe Mode. Almost every link I read shows how once you get to the Windows Start page but I can't even get to that. I have beat the hell out of F8 button to no luck. I have had every issue trying to fix this lap- error messages, blue screen, Disk at 100% usage, Check disc at start stopping at 40% scan, you name it it's happened. Any suggestions other than throwing this thing against the wall???

Satellite P875-S7102
I tried to follow the directions here http://support.toshiba.com/support/viewContentDetail?contentId=2737864 to restore to factory settings. I press 0 (zero).....
In Windows 8 things are different. This part was intended to help (but doesn't help much).
For laptops equipped with Windows 8, "Reset" returns your computer to its out-of-box, factory default conditions (removes your personal files and apps as well reset all settings to defaults) similar to a “System Recovery.” Refer to the How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video knowledge base article for complete information.
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According to Microsoft, trying and failing to boot several times will eventually take you to the recovery environment instead. According to Toshiba, you can also get there by pressing F2 or the zero key on powering up.
If you have completely shut down, Toshiba says you can get there using F12 to reach the UEFI boot menu and then selecting HDD Recovery. One might expect that to take you to Toshiba's recovery back to factory-new, but it actually leads to the recovery environment above.
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IMac shutting down on startup - Can't enter safe mode as wireless keyboard doesn't connect quickly enough

Hi all,
I was planning to use bootcamp to install Windows 7 on my mid-2010 21.5" iMac.
Bootcamp recommended I usk disk utility to repair the drive. I had a snow leopard install disk in the drive, (I didn't realise Lion already had it's recovery tools built in to the hard drive.)
Disk utility said it can't repair the drive and recommended I start backing up my data (because the hard drive could be about to fail). Fine, so I restarted, with the intention of backing up everything (all my work for the last 12 months). So I press the power button, grey screen comes up, then the apple logo, then a progress bar appears (found this odd at first, but later found out it has something to do with disk utility and a bad hard drive) it gets to around 20% and then all power is cut from the iMac and the hard drive stops/everything powers down.
Now, I can't seem to get my iMac to boot into recovery utilities or into safe mode because it doesn't connect to the wireless keyboard in time before it shuts down. So, if I use a wired keyboard (I have a dell USB keyboard that I can take from the office), will I be able to boot into safe mode?
Also, if the disk in drive is causing the problem, then I can't remove it because the wireless keyboard won't connect/register any keypresses.

Ok so, status report:
Wired keyboard is non responsive when I plug it in before/during boot. So i guess it needs to be plugged in before the iMac shut down. That's that out the window.
Plugged in headphones and I can't hear the startup chime so don't know when to start holding buttons.
To make matters worse, the wireless keyboard is no longer paired with the iMac, getting a green blinking light which indicates it wants to connect to a computer or device.
So I can't enter any commands whatsoever, can't remove the disk in the drive or boot safe mode. It's my worst nightmare.

How to boot your phone into safe mode

If you experience any problem with your phone, booting it into safe mode can be a good idea to check if any third party applications might be involved in the problem you’re having.
If you run your phone in safe mode for a while and you don’t experience any problem, the problem you’re having is most likely related to a third party app that you’ve installed.
How to boot into safe mode differ from models to model and it can also be different depending on firmware version but this topic will explain to you how to do it.
NOTE!
Booting into safe mode may change personal UI customizations such as icons and folders.
Later Xperia phones running on Android Jelly Bean (Android 4.1 or later)
Press and hold the on/off key until you get this screen.
Now tap and hold the Power off option until you see this screen.
Press OK to reboot into safe mode.
If you have successfully booted into safe mode you will see the text Safe mode in the bottom left corner.
You can also boot into safe mode by turning off the phone and wait a few seconds. Now press and hold both the on/off and volume down (-) key. Keep pressing these two keys until the phone has booted completely.
To exit safe mode you simply power off and power on as normal.
Xperia phones using touch menu key running on Android GB (2.3.X) or ICS (4.0.X)
Turn off your phone. Wait a few seconds and then turn it on again. Now during the boot process start tapping the menu key continuously and keep tapping until the phone has booted completely. Not too fast, not too slow. The beat of Iron man by Black Sabbath is just right.
To exit safe mode you simply power off and power on as normal.
Xperia phones using hardware menu key
Turn off your phone. Wait a few seconds and then turn in on again. Now during the boot process press and hold the menu key until the phone has booted completely.
To exit safe mode you simply power off and power on as normal.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Hi Annthias,
Welcome to the community,
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Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
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~/Library/Containers/com.apple.MailServiceAgent
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My iPhone will not get past the connect to iTunes screen. I tried downloading iOS 8.0.2 and it downloaded but then cancelled because of an error. My iPhone will not do anything at all.

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I was able to restore my phone!!!
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Pagemaker is ancient, obsolete and unsupported. It was discontinued over 10 years ago. (Though why it is still sold is a mystery.)
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