Imac G5 Shuts Down or Message to Reboot

My Imac G5 1.8 sometimes just shuts down while it is sleeping. It doesn't always do it. Also I get this box on the screen telling me to reboot. The screen goes all fuzzy. The second issue happened when the logic board went a few years ago. It was replaced under a recall. I think the logic board is going again but I think the first issue is something totally unrelated. After doing some reading it might be the battery. Any thoughts?
I have been trying to get a Genius appointment to figure out what is wrong but that has been impossible. It is very frustrating that their appointment scheduler only goes out a couple of days and you cannot schedule a week in advance.
I am starting to doubt Apple's quality. Two logic boards in 5 years is horrible. My 1st Ipod went after about 4 years. Now my second generation Shuffle doesn't work with I-tunes 9.0.

Simply by processor speed, your machine does appear to be one subject to the issue involving defective electrolytic capacitors on the logic board. When Apple first performed board exchanges under the now defunct repair extension authorization, a contract manufacturer responsible for refurbishing the boards typically replaced only the units which exhibited physical defects before returning these boards to the service parts stream.
We take an entirely different approach, replacing all of the capacitors which may eventually fail, not simply those that exhibit the issue.
Write to the electronic mail address in my Public Profile and I will reply with a short illustrated guide to determining if you are affected by the issue, and outlining the option to have your board refurbished for $ 189.00 if your are affected, and wish to do so.

Similar Messages

  • Why does my iMac (on occasion) not shut down, warning message comes on saying i have to switch off by pressing and holding the power button then restart,

    Why does my iMac (on occasion) not shut down, warning message comes on saying i have to switch off by pressing and holding the power button then restart, something to do with a Panic report?
    Thanks
    Brian

    Hi mende1,
    you asked me to post the Kernal panic report then next time it appears, sorry for the delay but it was fine until yesterday when it happened again so here it is, hope you can make sense of this, thank you for your help.
    Regards
    Brian
    Interval Since Last Panic Report:  97797 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    17D8F909-09A9-4BC6-A153-A12F75529506
    Sun Jan 27 09:32:57 2013
    panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff80002b4b31, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x00000000800a9118, CR3: 0x0000000000100000, CR4: 0x0000000000000660
    RAX: 0xffffff80008c2028, RBX: 0x00000000800a9100, RCX: 0xffffff800ae5bf00, RDX: 0x0000000000000080
    RSP: 0xffffff8078713e68, RBP: 0xffffff8078713eb0, RSI: 0x000000005aefd876, RDI: 0x00000000800a9118
    R8:  0x0000000000000010, R9:  0x0000000000000000, R10: 0xfffffe802662d000, R11: 0x00080000000263f3
    R12: 0xffffff8078713f60, R13: 0xffffff8078713f78, R14: 0x0000000000000000, R15: 0x00000000800a9118
    RFL: 0x0000000000010002, RIP: 0xffffff80002b4b31, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x00000000800a9118, Error code: 0x0000000000000000, Faulting CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff8078713b10 : 0xffffff8000220792
    0xffffff8078713b90 : 0xffffff80002c4794
    0xffffff8078713d40 : 0xffffff80002da55d
    0xffffff8078713d60 : 0xffffff80002b4b31
    0xffffff8078713eb0 : 0xffffff80002352a5
    0xffffff8078713ec0 : 0xffffff800036489d
    0xffffff8078713ee0 : 0xffffff8000345031
    0xffffff8078713fb0 : 0xffffff8000820057
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    11G63
    Kernel version:
    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
    System model name: iMac10,1 (Mac-F2268CC8)
    System uptime in nanoseconds: 1750251829240
    last loaded kext at 51464252613: com.apple.filesystems.msdosfs          1.7.1 (addr 0xffffff7f815c7000, size 57344)
    last unloaded kext at 215848970782: com.apple.driver.AppleFileSystemDriver          13 (addr 0xffffff7f825c2000, size 12288)
    loaded kexts:
    com.vmware.kext.vmnet          3.0.0
    com.vmware.kext.vmioplug          3.0.0
    com.vmware.kext.vmci          3.0.0
    com.vmware.kext.vmx86          3.0.0
    com.apple.filesystems.msdosfs          1.7.1
    com.apple.driver.AppleBluetoothMultitouch          70.12
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.GeForce          7.3.2
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleHDA          2.2.5a5
    com.apple.driver.AppleMikeyDriver          2.2.5a5
    com.apple.driver.AGPM          100.12.75
    com.apple.driver.AppleBacklight          170.2.2
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.ApplePolicyControl          3.1.33
    com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
    com.apple.driver.AppleIRController          312
    com.apple.driver.AppleUSBCardReader          3.0.6
    com.apple.iokit.SCSITaskUserClient          3.2.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCISerialATAPI          2.0.3
    com.apple.iokit.IOAHCIBlockStorage          2.1.0
    com.apple.driver.AppleAHCIPort          2.3.1
    com.apple.nvenet          2.0.17
    com.apple.driver.AppleUSBHub          5.1.0
    com.apple.driver.AirPort.Atheros40          505.67.1
    com.apple.driver.AppleUSBEHCI          5.1.0
    com.apple.driver.AppleUSBOHCI          5.1.0
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleFWOHCI          4.9.0
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.4
    com.apple.security.TMSafetyNet          8
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          160.7
    com.apple.driver.AppleHIDKeyboard          160.7
    com.apple.driver.AppleMultitouchDriver          231.4
    com.apple.driver.IOBluetoothHIDDriver          4.0.8f17
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.nvidia.nv50hal          7.3.2
    com.apple.NVDAResman          7.3.2
    com.apple.driver.DspFuncLib          2.2.5a5
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.AppleHDAController          2.2.5a5
    com.apple.iokit.IOHDAFamily          2.2.5a5
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleGraphicsControl          3.1.33
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginLegacy          5.0.0d8
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
    com.apple.iokit.IOBluetoothFamily          4.0.8f17
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1
    com.apple.iokit.IOUSBMassStorageClass          3.0.3
    com.apple.driver.AppleUSBMergeNub          5.1.0
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOUSBFamily          5.1.0
    com.apple.driver.NVSMU          2.2.9
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOFireWireFamily          4.4.8
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.8
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST3500418ASQ, 500.11 GB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: Ext HDD 1021, 0x1058  (Western Digital Technologies, Inc.), 0x1021, 0x24300000 / 3
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
    USB Device: hub_device, 0x0409  (NEC Corporation), 0x0059, 0x26400000 / 2
    USB Device: Tablet, 0x172f, 0x0037, 0x26410000 / 6
    USB Device: Mass Storage Device, 0x058f  (Alcor Micro, Corp.), 0x6362, 0x26430000 / 5
    USB Device: USB 2.0 Hub [MTT], 0x1a40  (TERMINUS TECHNOLOGY INC.), 0x0101, 0x26440000 / 4
    USB Device: JumpDrive, 0x05dc  (Lexar Media, Inc.), 0xa205, 0x26441000 / 7
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4

  • My MacBook Pro Core Duo from 2006 shuts down randomly requiring frequent reboots to the point I had to abandon doing any project or anything on this MacBook Pro. Same thing occurs with the iMac dual core from 2007. MacBook battery replaced.

    My MacBook Pro Core Duo from 2006 shuts down randomly requiring frequent reboots to the point I had to abandon doing any project or anything on this MacBook Pro. Same thing occurs with the iMac dual core from 2007. MacBook battery replaced. Is it internal battery for both, new logic board required, bad hard drive, or bad RAM?
    Help.

    Run an Apple Hardware Test using the original installation disk that has the AHT instructions on it.
    Try SMC and PRAM resets:
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/ht1379
    It is possible that you may need a new PRAM battery.
    Ciao.

  • HT201178 Keyboard was paired with IMac the shut down, computer is locked and keyboard cannot be found.

    My Imac got shut down and is locked (password protected) I get a message showing keyboard not found. I now cannot access my computer.

    You need to use a wired keyboard to boot the iMac.
    OS X: Changing or resetting an account password

  • IMac 27 shuts down at intro

    hello my iMac 27 shuts down at intro or when i trying to set it up ,i  think its Fan or HDD but not sure , maybe anyone knows where is a problem ?

    Is it an earlier iMac that came with say a 10.6 Install Disc?
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

  • IMac randomly shuts down

    My IMac randomly shuts down. I have the energy saver set for computer to sleep after 1 hour. I have not installed any new software. This problem began about a month ago. I have to use the restart button and always get an error, that the computer shut down unexpectedly. I copied one of the Panic Reports if that will help resolve the problem. I have checked the "maximum temperature" in Console and get no messages and many messagfor "shutdown".
    Istat:(Celsius)Temps
    HD:MacIntosh 49
    CPU 39
    CPU Heatsink 39
    Fans:
    Optical Drive 798rpm
    Hard Drive 1599rpm
    CPU Drive 1199 rpm
    I also use Airport Extreme Version 7.4.2
    Any ideas?
    Thanks
    Message was edited by: Raydream

    Hi Raydream ,
    Try another outlet in another part of the house
    Do you use a surge protector? do you have another surge protector to try? Just in case some thing is wrong with the surge protector your using. Also dose any thing else turn off or just the computer.
    things you can try:
    Make sure your software is up to date:
    http://support.apple.com/kb/ht1338
    Verify your firmware is up to date:
    http://support.apple.com/kb/ht1237
    reset the SMC:
    http://support.apple.com/kb/ht3964
    reset NVRAM:
    http://support.apple.com/kb/ht1379
    if your still having the issues I would back every thing up and then book an appointment for the closest apple store genius bar.
    http://www.apple.com/retail/geniusbar/
    if there is no apple store near you i'd locate an authorized repair center:
    http://support.apple.com/kb/ht1434 , for the US it's http://www.apple.com/buy/locator/service/
    you can also call apple care (1 800 APL CARE)

  • IMac Randomly Shuts Down -Overheating Problem?

    I've posted in these forums once before about my iMac randomly shutting down. I believed I had solved the problem by following another users instructions which were as follows:
    "Machines that are just randomly shutting down are usually caused by defective hardware. The only thing that can be done about that is to call Apple and have it replaced or serviced. There is probably not any one particular solution as it could be any number of the internal components failing and the resulting symptoms could be the same.
    If you'd like to do some hardware tests yourself before calling Apple that can be done. First try resetting the SMC: http://docs.info.apple.com/article.html?artnum=303446
    Next insert the original gray install disk, restart your iMac, then hold down the "d" key until it boots up into the Apple Hardware Test. Run the extended test.
    Also if you have Apple Care install TechTool Deluxe from the cd provided. Then run TechTool on your system."
    I also removed and replaced of a defective external HD that I thought my be causing problems. But after all these steps, the machine kept turning itself off.
    I had read in some forums that it was due to the internal temperature of the iMac. So I downloaded smcfancontrol 2.1 and increased the fan speed on the internal fans. This did bring down the temperature as revealed by the iStat Pro widget. However, I still had another shutdown.
    So I turned off the machine, went to bed, and this morning when I turned it on iStat Pro said these were the internal temperatures of the iMac:
    CPU A 77 degrees F
    GPU 85
    GPU Diode 88
    GPU Heatsink 85
    Ambient 61
    Memory Cont. 74
    Airport Card 112
    HD Bay 1 76
    I find these numbers to be unbelievable. Especially the airport card. When the whole system seemed to be running hot, the Airport Card said it was 122. It always says something above 100 degrees. The other temperatures also seem out of whack. How can the CPU be 77 degrees after 10 hours of being completely powered down in an office environment that is only 55 degrees?
    Has anyone else run into a similar problem?
    Has anyone else found the problem to be a faulty temperature sensor (and is there a way to reset it, or does it have to be replaced)?
    Overheated? in Oregon...
    Message was edited by: OregonMac7

    Certainly sounds like a case of the left hand not knowing from the right, huh
    Well, I have my call in, and I am getting onsite service to replace the logic board, as per Apple's recommendation.
    I'm reading the other longer thread (171 replies), and it's disheartening to hear how some of the "geniuses" are handling this problem. They can't replicate it by leaving the mac running overnight, so "the problem doesn't exist". Hello! It's *random*! As in, not easy to replicate!
    I'm also a bit disillusioned that the popular Mac sites (TUAW, etc) haven't picked up on this story yet. I emailed TUAW the link to the long thread, and they ignore it. Usually when this gets more "mainstream" press, then Apple finally steps up, acknowledges a problem, and serious fixes are made. Right now, it's a bunch of complainers (me included) in some threads on the Apple site.
    I took a huge leap last November, and went from PCs to the Mac platform, after working on my personal migration plans for a month prior - how to move from my photo editing on the PC to the Mac (I wasn't about to buy another full copy of Photoshop, for eg, but I did find out I could upgrade from Win PS to Mac PS), if all the programs I use for photography and design were available on the Mac, learning the ins and outs of shortcut keys, how things are done, etc etc, and was so happy initially when I got the Mac and said goodbye to the PC.
    Now I'm literally afraid to do any serious work on the Mac for fear of the "pulled plug" syndrome losing the last 20, 30 minutes of work I've been doing because I didn't save every 2 minutes. And iLife's Pages doesn't autosave (much to my chagrin), so I've lost some long correspondence and articles typed because I didn't save it before the pulled plug o' death.
    Not a very nice computing experience.
    As a suggestion, maybe everyone reading this and the other thread can flood TUAW.com with a news suggestion to cover this problem. Engadget, Gizmodo too while you're at it. I think once these million-viewers a day blogs cover it, we'll see some real action from Apple.
    Just a thought....
    Mark

  • IMac G5 shuts down instead of going to sleep

    Recently, my G5 iMac started shutting down instead of going to sleep. I have reset all of the sleep controls but it still shuts down. Does anyone have any ideas? I am running 10.5.5

    Have you vacuumed the fans and the air vents? You can also reset the [SMU|http://docs.info.apple.com/article.html?artnum=300908] and check in Console>system log for any messages about "maximum temperature exceeded for 30 seconds".

  • Since installing OSX 10 my iMac randomly shuts down and restarts.  I can not determine why this is happening.  Any ideas?

    Since installing OSX 10, my iMac randomly shuts down and restarts.  I can not determine why this is happening.  Any ideas?

    1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    If you find this comment too long or too technical, read only sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
       3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandboxing security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
    Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    "FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real danger comes from highly targeted "zero-day" attacks that are not yet recognized.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
    Anti-virus software may be able to tell you which particular trojan it is, but do you care? In practice, there's seldom a reason to use the software unless an institutional policy requires it.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • My iMac 27" shuts down please HELP

    hello my iMac 27 shuts down at intro or when i trying to set it up ,i  think its Fan or HDD but not sure , maybe anyone knows where is a problem ?
    iMac

    Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

  • My iMac never shuts down properly

    My iMac never shuts down properly, sometimes it says that i need to force quit my wireless internet but even when i do that it just has the white screen and I have to hold the power button down to turn it off properly, why is this and how can i stop it

    Hello,
    One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
    Reboot, test again.
    If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed. Or an errant process eating up RAM.
    Check the System Preferences>Other Row, for 3rd party Pref Panes.
    Also look in these if they exist, some are invisible...
    /private/var/run/StartupItems
    /Library/StartupItems
    /System/Library/StartupItems
    /System/Library/LaunchDaemons
    /Library/LaunchDaemons

  • IMac is shutting down when it attempts to sleep with 'hibernate image' error

    Our iMac is shutting down when it attempts to sleep.  This started following a Yosemite security update, though of course it is difficult to determine for sure that that was the cause.
    In the console, the following message occurs before every shut down:
    kernel[0]: Failed to get hibernate image filename
    Suggestions?  Does someone perhaps know what exactly the hibernate image is (we have a tiled screensaver that shows an iPhoto album -- could it be that one of those files is corrupt?) so that I can attempt to change it to see if that fixes the problem?
    Thanks!
    System:  iMac  (21.5-inch, Mid 2011), OS X 10.10.2
    Already tried:
    I reset the SMC by following Apple's instructions for this computer (turn off, unplug, wait, replug, wait, turn on)

    More information:
    1. It looks like the crash/shut down is happening when the display tries to sleep (timing is 15 min after the beginning of automatic sleep).
    2. When sleep is first initiated, I am seeing this in the console (not normal?):
    2015-03-25 9:22:05.987 AM ScreenSaverEngine[485]: Preflight for plugin com.apple.ILPhotosPlugin failed, so it will not load. Error Domain=NSCocoaErrorDomain Code=3587 "The bundle “iLMBPhotosPlugin” couldn’t be loaded because it is damaged or missing necessary resources." (dlopen_preflight(/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin): Library not loaded: /System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework/Versions/A/Phot oLibraryPrivate
      Referenced from: /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin
      Reason: image not found) UserInfo=0x7fed83841320 {NSLocalizedFailureReason=The bundle is damaged or missing necessary resources., NSLocalizedRecoverySuggestion=Try reinstalling the bundle., NSFilePath=/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin, NSDebugDescription=dlopen_preflight(/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin): Library not loaded: /System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework/Versions/A/Phot oLibraryPrivate
      Referenced from: /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/i LMBPhotosPlugin
      Reason: image not found, NSBundlePath=/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin, NSLocalizedDescription=The bundle “iLMBPhotosPlugin” couldn’t be loaded because it is damaged or missing necessary resources.}
    The iLMBPhotosPlugin file does exist:
    ls -al "/Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotosPlugin.ilmbplugin/Contents/MacOS/"
    total 80
    drwxr-xr-x  3 root  wheel    102 30 Jan 07:46 .
    drwxr-xr-x  7 root  wheel    238 30 Jan 07:46 ..
    -rwxr-xr-x  1 root  wheel  99840 29 Sep 01:41 iLMBPhotosPlugin
    The Library PhotoLibraryPrivate.framework/Versions/A/PhotoLibraryPrivate does not (there is no directory called /System/Library/PrivateFrameworks/PhotoLibraryPrivate.framework)
    sudo ls -ald "/System/Library/PrivateFrameworks/Photo"*
    drwxr-xr-x  3 root  wheel  102 11 Sep  2014 /System/Library/PrivateFrameworks/PhotoLibrary.framework

  • IMacs suddenly shuts down

    Hi,
    Since a while my iMac suddenly shuts down and reboots.
    It starts with a frame freeze, can't move the mouse cursor. After a few seconds my iMac shuts down.
    I have no idea what the problem can be.
    This is the report of Console when it shuts down.

    Hey MagicMarcus,
    Thanks for the question. I understand that you are experiencing issues with your iMac unexpectedly shutting down or restarting. The following resource provides some great information if this happens, along with potential resolution steps if it is a reoccurring issue:
    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
    http://support.apple.com/en-us/HT200553
    Thanks,
    Matt M.

  • IMac wont shut-down

    Hi folks,
    i`ve got an Intel iMac 24 inch 2.16 GHz Intel Core 2 Duo with Mac OS X 10.4.11 installed. Very often the iMac wont shut-down. When i choose the shut-down command from the Apple menu the Finder quits, the Icons on the desktop, the Dock and the Menu bar disappear. Then the screen turns blue and i see the grey spinning wheel but it wont go further. I always have to disconnect the power cord to shut-down my iMac. Here is what the system.log says:
    Mar 18 18:28:49 macvier shutdown: halt by anita:
    Mar 18 18:28:50 macvier SystemStarter[446]: authentication service (457) did not complete successfully
    Mar 18 18:28:50 macvier Parallels: Stopping DHCP/NAT daemon...
    Mar 18 18:28:51 macvier Parallels: Unloading Network module...
    Mar 18 18:28:52 macvier Parallels: Unloading ConnectUSB module...
    Mar 18 18:28:52 macvier Parallels: Unloading Monitor module...
    Mar 18 18:28:54 macvier kernel[0]: [Parallels] Parallels VM observer thread stopped
    Mar 18 18:28:54 macvier Parallels: Unloading Hypervisor module...
    Mar 18 18:28:54 macvier kernel[0]: [Parallels] Parallels Hypervisor exited.
    Mar 18 18:28:54 macvier Parallels: Shutdown complete.
    Mar 18 18:28:54 macvier SystemStarter[446]: The following StartupItems failed to properly start:
    Mar 18 18:28:54 macvier SystemStarter[446]: /System/Library/StartupItems/AuthServer
    Mar 18 18:28:54 macvier SystemStarter[446]: - execution of Startup script failed
    Can anyone help me? I dont know how to get rid of this problem.
    Greets
    TF
    Message was edited by: Computerdoc
    Message was edited by: Computerdoc

    Perhaps this is an app booting on launch that's not helping matters. Here are some ways of preventing items from opening automatically ...
    If the login window appears when you start up your computer, hold down the Shift key and click the Login button. Continue to hold down the Shift key until you see the Dock.
    If you don’t see the login window when you start up your computer, hold down the Shift key when you see the progress bar in the startup window. Continue holding down the key until your desktop appears and the startup completely finishes.
    Choose Apple menu > System Preferences, and then click Accounts. Select an administrator’s account, and the click Login Items. If any unwanted items appear in the list of items that open automatically, select the item and click the Delete - button.
    You could try resetting the SMC. http://support.apple.com/kb/HT1543
    Carolyn

  • I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem?

    I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem? I've copied the logs that I found for each kernel panic that still have the message logged. Please help if you can, I have read some of the other comments and perhaps it has something to do with my anti-virus software being on at start up. I have copied the log here. Any advice will be welcome.
    Interval Since Last Panic Report:  665204 sec
    Panics Since Last Report:          8
    Anonymous UUID: D6DCC90D-A5CA-4BBE-A435-3E64A512A51B
    Sat May 26 07:23:05 2012
    panic(cpu 3 caller 0xffffff80002b4f36): trying to interlock destroyed mutex (0xffffff801a489be0)
    Backtrace (CPU 3), Frame : Return Address
    0xffffff8160313b00 : 0xffffff8000220792
    0xffffff8160313b80 : 0xffffff80002b4f36
    0xffffff8160313b90 : 0xffffff8000227e68
    0xffffff8160313bd0 : 0xffffff7f80d14250
    0xffffff8160313c20 : 0xffffff7f80d14f73
    0xffffff8160313cc0 : 0xffffff800059a237
    0xffffff8160313d00 : 0xffffff8000586cbf
    0xffffff8160313d20 : 0xffffff800057e6e3
    0xffffff8160313df0 : 0xffffff800057ed06
    0xffffff8160313e20 : 0xffffff8000583c52
    0xffffff8160313e70 : 0xffffff8000583d05
    0xffffff8160313e90 : 0xffffff80005358b4
    0xffffff8160313ef0 : 0xffffff80005367c3
    0xffffff8160313f30 : 0xffffff8000536897
    0xffffff8160313f60 : 0xffffff80005ccfe8
    0xffffff8160313fb0 : 0xffffff80002da5e9
          Kernel Extensions in backtrace:
    com.intego.iokit.VBX6NKE(1.0)[211D5E46-3E43-C5DC-9C6A-8C3FFF0F4493]@0xffffff7f8 0d11000->0xffffff7f80d1bfff
    dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0 xffffff7f809b7000
    BSD process name corresponding to current thread: iStatLocalDaemon
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: iMac11,2 (Mac-F2238AC8)
    System uptime in nanoseconds: 69777074610
    last loaded kext at 58265763561: com.intego.iokit.VBX6NKE            1 (addr 0xffffff7f80d11000, size 45056)
    loaded kexts:
    com.intego.iokit.VBX6NKE            1
    com.intego.iokit.BehavioralKext            1
    com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
    com.intego.kext.VirusBarrierKPI            10.6.8
    com.globaldelight.driver.BoomDevice            1.1
    com.huawei.driver.HuaweiDataCardACMData            4.2
    Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0606, 0xfa140000 / 5
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0606, 0xfa141000 / 9
    USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa141100 / 8
    USB Device: CanoScan, 0x04a9  (Canon Inc.), 0x1904, 0xfa141200 / 6
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: HUAWEI Mobile, 0x12d1  (Huawei Technologies Co., Ltd.), 0x1001, 0xfd130000 / 5
    USB Device: My Passport 070A, 0x1058  (Western Digital Technologies, Inc.), 0x070a, 0xfd140000 / 6
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

    Immediate suspects are the additions you added to you rsystem that installed kexts (drivers).  From above,
    com.intego.iokit.VBX6NKE            1
    com.intego.iokit.BehavioralKext            1
    com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
    com.intego.kext.VirusBarrierKPI            10.6.8
    com.globaldelight.driver.BoomDevice            1.1
    com.huawei.driver.HuaweiDataCardACMData            4.2
    Two experiments you can try.
    1.  Boot in safe mode and see if you can shut down normally.  All thise additions won't be running in safe mode so this test would indicate it is one of them causing the problem.
    2. Uninstall all the intego VirusBarrier stuff.  That's my first guess and the troublemaker.

Maybe you are looking for