IMac G5 won't complete startup

I started my 2 month old iMac this morning and everything was fine, then I got the message that the OS had shut down and I needed to restart my computer. When I restarted, it stopped at a gray screen and the fan came on. I restarted several times and managed to get through the complete process once, but my mouse and keyboard weren't being recognized so I restarted again.
I've talked to Apple Support and they had me attempt to go through all the normal procedures (resetting pram, starting in safe mode, etc.) and none of those things were able to complete. He had me try to start from the install disk, and that didn't work. Next step is to take it to an Apple Store, but I can't do that until Monday. Of course these things always happen when I'm buried in work, so if anyone has any experience with this and can suggest something else to try I would really appreciate it.
Thanks,
Carole

No, it is not a heat issue.
That is what is known as a "kernel panic" and can be due to either a hardware issue or a software issue. It is most commonly associated with faulty RAM, or with less than fully compatible RAM. If you have added RAM, remove it and operate only with the original Apple-supplied RAM. See if that makes any difference.
As a diagnostic, have you booted from and run the "Apple Hardware Test" that is located on the grey labeled disc "install disc 1"? Insert the disc, start or restart and at the sound of the start-up chord hold down the OPTION button until you are presented with all three options for start-up, then choose the test and the restart button. The test will itself operate your computer, and your usual OS will not be functioning at that time.
Have you recently added any software? That might also be the cause.

Similar Messages

After installing latest update, iMac won't complete startup

It gets to the gray screen with the apple logo and spinning disk, and stays there. It won't let me boot from the install disk, so I can't try a reinstall. I thought I might be able to load Disk Utility via Unix (which I can get to) and repair the permissions, but that doesn't seem to work either (though I don't know Unix well so that could be my fault).

Hi
Anything unusual happen during the 10.5.3 update installation phase?
What type of iMac are you using? Your tag says G5 but also Intel core processors - it can't be both.
Try this:
-First unplug your computer and wait 10 minutes
-Next, simultaneously reinsert the power cord while pressing the power button for 5 seconds then release
-Press the power button again to start the computer - this resets the computer's system management unit (SMU) which controls your machines power functions.
-Next, press/hold down the P/R/option/command keys for 3 Apple chimes. This clears the machine's PRAM. After the 3rd chime release those keys and immediately hold down the Shift key to put the machine into Safe User Mode
-If you get to a log-in screen (may take several minutes as repair functions are occurring on the boot), log-in. When the login is complete, restart the computer as usual.
If no go, I suggest taking the machine to a certified Apple tech, or if you live near an Apple store to the Genius Bar.
Post back
Message was edited by: Hawaiian_Starman

IMac G5 won't completely start up after failed Security Update 2009-004

The problem:
Last night I attempted to run the latest Security Update (2009-004) on my 2nd Gen iMac G5. The update did not reach completion and I received an error message saying it had been moved to the trash. I attempted to empty the trash and start again. At that point, the trash would not empty, the computer would not shut down, and finder would not relaunch. I had to use the power button to shut it down--have not been able to complete the start up again since. The computer begins to start up, i.e., a bong, and the Apple logo, and spinning wheel (which goes on forever and never progresses to startup login screen).
What I've already done:
-Successfully started up from the install disk
-Run Disk Utility to repair disk and disk permissions; everything checks out okay
-Run Apple Hardware Test; everything checks out okay
-reset PRAM
-unplugged/replugged computer to reset SMU
-backed up some files via Firewire/Target disk mode
My questions:
What is the best, easiest, most logical thing to do next?
Should I reinstall system software from G5 install disk?
What happens when you reinstalll from a disk that has an older version of OS? and how do you get the software back up to date afterward?
Thanks!

I had the same problem though my mac was ok for a couple of days after the update. Tried to boot from original install disk (Tiger, though recently upgraded to Leopard), it didn't boot and disk got stuck. I took my Mac (G5 iMac circa 2005) to a specialist who ran disk warrior - HD ok, he did a few other tests and concluded it was a logic board prblem and uneconomical to repair. On this advice I have purchased (at considerable expense) a new iMac. If this has been a problem with the update that can be fixed I am 1) furious with apple that they have released an update that causes near fatal problems & 2) would like to know if there is any way I can make a claim against anyone (Apple?) for purchasing a new mac that I can ill afford due to the destructive nature of an update.
A friend phoned me earlier with the same Mac problem and I didn't connect my problems to the update but now I've done a search for it, I realise it is a widespread problem. Has apple made any statement about it?

IMAC G5 won't completely boot up

When I turn on the computer I hear the Apple start up sound but then I get a screen that has 3 strange icons on it. The fan motor turns on very loud and I can't click on any of the icons on the screen. What should I do?

Sometimes zapping the P-RAM helps:
1. After the startup tone, hold down <cmd><opt><r> until 3 additional startup tones are heard, then release the 4 keys.
Sometimes doing the Open Firmware resets helps:
1. After the startup tone hold down <cmd><opt><O><F> until a text screen appears (that's the letter Oh, not the number zero).
2. When you can start typing, enter the following commands, following each command by pressing <return>.
reset-nvram
set-defaults
reset-all
The mac will start normally at this point.
If still not successful, try this as well:
After the startup tone, hold down the <shift> key until you (hopefully) reach the desktop. This start is called "Safe Start" and it will be longer than normal, because Disk Utility's "repair" is invisibly run; it also will bypass any login items. If the system gets to the desktop OK this time but stalls when the shift key is NOT held down, the problem may be some login item that will need to be removed, using the Accounts panel of System Preferences and its Login Items section.
If none of these suggestions work, you may be required to perform an "Archive and Install" re-installation of the Mac OS. This is one of the options presented by the OS installer when you run it, and remember to select "preserve user data and preferences" all your settings, data and added programs will be there, but a new copy of the OS will be on the hard drive from which to boot.
Please post back,
Miriam

How can I wipe a drive on an old iMac that won't stay on long enough to complete the task?

How can I wipe a drive on an old iMac that won't stay on long enough to complete the task?

Do you have access to another Mac? If so contact the two via a Firewire cable, boot your problem Mac into Target Disk Mode, Transferring files between two computers using FireWire,, and try to use Disk Utiltiy from the second Mac to reformat and erase your hard drive.

IMac won't complete restart after upgrade to 10.5.6

I recently ran Mac OS upgrade 10.5.6, but iMac won't complete restart. After the apple appears, script appears across screen and a box appears in the middle telling me to restart my computer by "holding power button until shut down, then press on/off button again to restart. Any suggestions to try before taking machine to Apple Store?

Thank you everyone. The correct answer was a kernel panic, and although the resolve kernel panic links above did not offer a successful solution, it was a correct diagnosis. Following the Apple Troubleshooting steps allowed me to determine that a faulty third party keyboard was the cause. Restarting with shift, restarting with 'x,' and restarting with ctrl-option-r-p did not solve the issue. Unplugging the keyboard and restarting did identify the keyboard as the culprit. Thank you all for your help.

HT2186 I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?

I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Upgrade from snow leopard 10.6.8 to montain lion on a iMac system won't boot getting a crossed out circle

Upgrade from snow leopard 10.6.8 to montain lion on a iMac system won't boot getting a crossed out circle

Clean install OS.10.6.8 update it completly. May be you ignored some firmware update.
I have two incedents.
My thunderbolt port stopped working after upgrading to ML 10.8. I booted from external 10.6 , 10.7 still didnt work. Then i clean installed 10.6.8 and ran software update it updated the thunderbolt firmware and all is well now. This firmware update for some reason didnt show up in ML 10.8.
Secondly , when i upgraded my Brother's Macbook from 10.5 to 10.6.3 it would install but stuck with crossed out circle. Then i downgraded checked for update found an efi update , then the 10.6.3 worked fine.

IMac G5 won't boot up

My iMac g5 won't boot up. The indicator comes on, but the screen stays black. Help!

Looks like you have both an Intel and an older iMac G5 PPC. Do you hear the chime on startup?
The chime is quite meaningful. It means the computer passed the P.O.S.T / Power On Self Test.
http://www.tuaw.com/2010/10/22/mac-101-whats-happening-when-your-mac-is-starting -up/
See
http://support.apple.com/kb/ts1367

Late 2009 iMac sporadically does not complete log in

This happens irregularly (maybe once out of four or five times):
I turn on computer, it boots and I log in.
But only the Finder top line shows. The desktop items do not. Nor can I access the dock.
The cursor works but has no ability to select anything on the Finder line.
So I turn the computer off (by holding down the button until the screen goes dark).
I wait 20 seconds and turn it back on.
It boots up and displays the message "You shut down the computer because of problems. If you want the applications you had open, click here. Otherwise, wait one minute and it will log in." (something like that)
And it does log in, either way. I have tried both options, they both work.
How can I correct this?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ 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Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Imac display won't power up or stay on when it does

imac display won't power up or stay on when it does

Have you checked the Energy Saver settings? System Preferences / Energy Saver.
If the settings are what you want, you can try this. Change them to anything at all then change them back to what you want. The restart the computer and reset the PRAM.
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

OS X won't complete boot

My Mac Mini won't complete the startup process. It gets as far as the message "starting OS X" with the blue progress bar all the way full but then stays there...it's been there for the last 3 hours. It doesn't look frozen and I suspect memory issues. As I can't get to the "About this mac" screen I can't tell you exactly what kind of mem. it has, but I believe its 512 with 2.something RAM & 30g hard drive and non-Intel...so yeah, older, slower model but has been working fine up until just a few weeks ago. Symptoms have included programs freezing, not waking or taking forever to do so. I emptied the Safari cache and later read about the activity monitor & how emptying the CPU history cache would also help...both of these things did completely resolve the issue but was back to it moving slowly within a week or two. I also did reset the PRAM as outlined in another discussion but since it went past the gray screen with the logo & spinning gear, I sensed this was probably not the issue and sure enough, there was no change. At this point I figure I need to just wait for it to eventually complete its boot then empty the caches again, but what about helping it to not do this again? Is there something else I'm missing other than uninstalling infrequently used programs, not running widgets, etc.?
Thanks!

Thanks for the clarification, but it still just continues to the"starting os x" message with the blue progress bar. By "old aluminum keyboard" do you mean the flat, newer ones that are out? The one I got with the mini in '05 was all white, plastic and been thrown away a long time ago when certain keys stopped working. So yes, I probably do have the kind that doesn't work with it (I actually kept my old keyboard for a couple of years "just in case" but threw it out in the last year...of course!) The mini doesn't have bluetooth or remote capability...so...do I go borrow someone's old plastic white one?
Also, I installed Tiger when it came out. Should I be using that disk for the reinstall, or the original with Panther on it? I've been using the original.
I was suspecting a virus mostly because I do keep the hard drive with around 10g free, so at about 30%. The only recent difference is that I tried to open PhotoShop CS4 which I installed a couple of years ago but never got around to learning. It told me it needed to be reinstalled as something was missing or corrupted so I closed it and that was the end of that. I've read that it's one of the programs out there that can really deplete memory, maybe it did something when I opened it. But if I can't log in to uninstall it, I'm stuck.
Thank God for my MacBook!
Thanks

My iPhone 5 won't complete the sync with my PC...

my iPhone 5 won't complete the sync with my PC, says "waiting for items to copy (step 6 of 6)". have left the PC and phone connected for up to 15 hours one time, and the status never changes.

I figure it out. Somehow, in my Advanced settings, password was somehow "de-selected" as my Authentication setting in Incoming Selections. I re-selected it, and now everything is back to normal...

My wife and I have shared one iTunes account for 6 years. We want to create our own Apple IDs, so when we sync to our new iMac we won't see each others contacts, photos, calendar, music, etc. Is there a way to move music/apps from one ID to a new ID?

My wife and I have shared one iTunes account for 6 years. We want to create our own Apple IDs, so when we sync to our new iMac we won't see each others contacts, photos, calendar, music, etc. Is there a way to move music/apps from one ID to a new ID?

JoeyV325 wrote:
Is there a way to move music/apps from one ID to a new ID?
No.
One of you create a new AppleID and one use the existing AppleID.
But you can still use the items in each iTunes library.
Create separate computer logins for each of you.
This will give you each your own data. Contacts, calendars, photos, etc. (and your own iTunes library).

Mobile account won't complete setup, initial sync won't complete.

I'm trying to setup a mobile account but it won't complete the sync process on the client MacBook Pro. Both the server and the MacBook Pro are running 10.5.5.
When I login to client it prompts me to create a Mobile account and proceeds with the sync to create the account, but when the sync is complete it just logs in with the default account setup. None of the user files or settings (desktop image, preferences, etc) appear. The sync process says "Checking..." for all the files that supposedly get copied to the client, but it looks like it doesn't complete.
Is there a way of knowing what the problem is? Is there an issue with the user's home directory, some file that prevents the sync and mobile home creation from completing?
Thanks.

Forgot about getting this problem solved.
The user account that had this trouble had a copy of his home directory from a laptop in his home directory. This backup had it's own Library folder which was confusing the Mobile account sync process.
When I removed the backup home directory, the initial sync went fine.

IMac G5 won't complete startup

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