IMac has new hard drive; HP 4480 works as printer but no longer able to scan. What's going on???

Hard drive failed; now have new drive; am able to use copier/printer but SCAN function doesn't work on my IMac. 
HELP!

Hey @CSAB ,
So my name is Zac and I will be helping you out from HP today!
I understand you are able to print and copy; but, you are unable to scan.
Is the printer hooked up USB or wireless?
If wireless, please try a scan from a USB connection and let me know.
How are you trying to scan? Like steps and what program?
Happy new year! Have a great day and get back to me when you get a chance.
I worked for HP.

Similar Messages

  • HT201372 used this to make a bootable copy for a new hard drive installation. copied the install find but gave error code 110 when making the disk bootable.. Any help in what this code is

    Used createinstallmedis to make a copy of the Mavericks app for use in a new hard drive install.. Copied find but gave error code 110 and failed to make the flash drive bootable.. Any help in what errror code means?

    Did you partition and format the flash drive first? See the following:
    Make Your Own Mavericks, Mountain/Lion Installer
    After downloading the installer you must first save the Install Mac OS X application. After the installer downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
       2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
    Open Disk Utility in your Utilities folder.
    After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the leftside list. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    Select the volume you just created (this is the sub-entry under the drive entry) from the left side list.
    Click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
    Make your own Mavericks flash drive installer using the Mavericks tool:
    Mavericks has its own built-in installer maker you use via the Terminal:
    You will need a freshly partitioned and formatted USB flash drive with at least 8GBs. Leave the name of the flash drive at the system default, "Untitled." Do not change this name. Open the Terminal in the Utilities folder. Copy this command line after the prompt in the Terminal's window:
    sudo /Applications/Install\ OS\ X\ Mavericks.app/Contents/Resources/createinstallmedia --volume /Volumes/Untitled --applicationpath /Applications/Install\ OS\ X\ Mavericks.app --nointeraction
    Press RETURN. Enter your admin password when prompted. It will not be echoed to the screen so be careful to enter it correctly. Press RETURN, again.
    Wait for the process to complete which will take quite some time.

  • IPad won't sync with old iMac with new hard drive.

    The new drive recognizes the iMac, and the photos on the iPad were successfully imported into iPhoto, but 2 home videos on the iMac will not transfer. I have tried to manually drag and drop, different cords and ports, over wi-fi, etc... The Summary box says the iPad has never backed up to this computer, but when I try to do that, it tries and then stops with no error message. The Movies tab has the two videos I want to transfer, but the sync button is gray. I have hard rebooted the iPad and restarted the iMac. Also deauthorized and reauthorized the iMac. I suspect that somehow the iPad is not recognizing the new hard drive. Is that possible? Any suggestions? Thank you for your help!

    I don't mean the latest version of iOS.  I mean the latest version of iTunes on your Mac.
    Open iTunes on your Mac.  Click Help and then Check For Updates

  • IMac 233 new hard drive-slooooow!

    I installed the new hard drive, after much agony & tweaking, partitioned it, gave the first partition 7500. I also put 256 + 168 MB ram into it.
    Installed the basics (OS 8.5) that came with the computer; restarted. Finally got it to boot up, but it takes a good 15 minutes of sitting there with the blinking question mark. So once it does come alive- very slow to open anything, speakers did work. Tried a music CD, player opened, but now, no sound.
    I am doing this so my 8 yr. old grand daughter can have her own little iMac to play some games & type. But I do hope to be able to up grade the OS without so many problems.
    Please help.
    Jacquelin

    Have you checked to see if the RAM you put in is meant for her model iMac (you never told us the model)?
    Also, Apple doc.#58042 on flashing ?.
    DALE

  • Cannot sync my iphone to imac after new hard drive install and time machine restore. Does not see device

    Had a new hard drive installed
    IMAC does not see iphone therefore cannot sync

    Did you already try these suggetions?
    iOS: Device not recognized in iTunes for Mac OS X

  • New Hard drive replacement not working with Recovery Disc from old drive.

    Had a recent hard drive failure and I my HP Recovery disc that I received last year to to restore after system failure; won't work now on new hard drive.  Unable to copy disc from Drive D to Drive C is the error I'm getting during phase 1 of recovery setup.  BootMgr is not found error when i startup PC.  Unable to recover Windows.  My Hard disk and system memory test were failing, now ok after new drive install'; still can't get into Windows though.

    Hi gardnevd,
    As I understand you are facing a Recovery Issue with the new Hard Disk Drive (HDD) you have installed. Kindly request you to provide me with the following information:
    Product Number or Product Description of your unit
    Click here to know where to find the Product information.
    Once I have this information I shall provide you with instructions on further handling this incident.
    Let us know how it goes!
    *Although I am an HP employee, I am speaking for myself and not for HP.
    *Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
    * Click on "Purple Thumbs up" button to the left side of my post to say thanks!
    Regards
    Ahmed

  • MBP 15" (late 2008) new Hard drive issues in 10.6.8 but not in 10.8.5

    I have a 15" Macbook Pro (Late 2008) with an up to date EFI firmware (ver 2.8).
    When I went to replace the hard drive (Hitachi 320GB hard wired at 1.5Gb/s) with a new hard drive (Seagate 1TB SSHD).
    This new HD runs at 3gb/s or 6gb/s and my MBP which will only do 3GB/s (link speed) DOES select this speed.
    Now I've read over 1000 posts (no, really) about this topic of SATA drives in older MBP's but problem is a bit more nuanced.
    I partitioned the new HD as follows (disk1-250GB, disk2-250GB, disk3-500GB).  I have to do this because I run two versions of OSX.
    I run OSX 10.6.8 for mobile audio recording and some post-production video editing and my software runs GREAT in Snow leopard.
    Of course, there are some good reasons to have a newer OSX and so I put 10.8.5 on disk2.
    On my old HD I had two partitions (disk1-150GB, disk2-170GB) and then used disk utility to copy the old drive to the new.
    Here's where my problem is more nuanced.  The new drive works AWESOME when running 10.8.5 at 3GB/s.
    In 10.6.8, however, I get pinwheels, beachballs, hiccups, etc when running the hard drive at 3Gb/s. 
    I'll play an aif audio file in Quicktime player and it will stop producing audio, BUT it keeps track of the time.  I swap back in my old HD and everything runs fine.
    I'm planning in getting a different drive (one that works at 1.5 and 3.0GB/s) but I'd like to keep this drive as it boots up 10.8.5 FAST!  In about 15 secs or so.  OR, I could just swap out hard drives when I need to use 10.6.8 (which is really easy on my MBP but not preferable) and dedicate the old one for 10.6.8 only.
    QUESTION:::::
    Does anyone have any idea why the same physical HD would work fine in 10.8.5 but have constant (every 15-20secs) read/write errors in 10.6.8??
    The fact that it works great in 10.8.5 has me a bit puzzled of whether or not there's an inherent hardware incompatibility.
    Sorry for the long post, just trying to give as much info as possible.

    Melophage-
    I did try booting from the external SATA enclosure and all was fine; no hiccups.  I used disk utility to restore my Snow Leopard partition to a newly purchased HD; a Western Digital 1TB(Mainstream) drive that operates at 1.5 or 3.0 GB/s.  I noticed it's power requirement is about 3/4 of the factory drive which is also good.
    Amazingly this drive actually works with a link speed of 3GB/s with 10.6.8.  And no pinwheels/beachballs.
    Possible Conclusions:
    My MBP SATA onboard controller is OK with a HD that's 1.5/3.0 GB/s but NOT quite OK with 3.0/6.0GB/s.  Although both drives had a link speed of 3.0Gb/s, only the newly purchased "slower" drive worked flawlessly.  I'm fine with this being that my Apple factory drive was hard wired at 1.5Gb/sec and its speed was adequate for the audio/video recording I do in 10.6.8.  Hopefully it works fine with 10.8.5.  Still restoring that partition to the Western Digital drive.
    In the end, I have a HD with over 3X the capacity as before and a link speed of 3GB/s. 
    I may not have the 15sec boot-up time as I did with the hybrid drive, but I won't miss it.

  • My iMac has a1T hard drive,and it is full!. So i look for archives and there are 6000 mailrecoveredfrom gmail, and i can not erase them. Is it a virus? What can i do?

    My iMac has a 1T hard drive and it is full ! So i look for the archives and there are6000 mails recovered from gmail and i can not erase them. Is it a virus?
    What can i do ?

    It sounds like a runaway process is filling up your volume.
    Boot in safe mode. First, disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable, and remove all aftermarket expansion cards. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including your login items.
    Use a tool such as the one linked below to explore your volume and find out what's taking up the space:
    OmniDiskSweeper - Products - The Omni Group

  • Reinstall OS 9 on G3 iMac with new Hard Drive...running OS X

    Situation:
    I recently changed out my hard drive on my G3 iMac DV Graphite....12GB to 100GB. Had difficulties, posted a question on the iMac board and was successfully directed to load OS 10.3. I'm starting with a "clean" hard drive (will add backed up stuff from my G5 via firewire once all is well). I still have a few of my kids games that require the classic environment, so I would like to reinstall OS 9 without having to reinstall OS X, or go through a complicated set of steps to reconfigure the drive. So here's the OS disks at my disposal: original OS 9 restore disk and OS 9.2.1 disk. (I first, tried reinstalling from the 9.2 disk, it started rebuilding my destop...which to my untrained brain meant sending OS X into the nether world, so I quickly aborted.)
    Questions:
    What's the best way to reinstall OS 9 in my case?
    Which disk is better for the reinstall?
    If using the restore disk, which of the restore choices is best for my case (restore in place or saving orginal items)?
    I have read similar threads and there is mention of this article:
    http://docs.info.apple.com/article.html?artnum=106294#m9
    According to this article, if I encounter problems with OS X I need to reinstall OS X and go through some significant steps. Advice on dealing with things mentioned in this article?
    Thanks for the advice. MJC
    G5 dual and iMac DV   Mac OS X (10.3.9)  

    Hi, MJC -
    You should have no problem installing OS 9.2.1 on that machine, even though it already has OSX on it, provided your OS 9.2.1 Install CD is a retail one (white label, large gold 9). The two OS's are designed to co-exist on the same volume.
    All you should need to do is to boot to the OS 9.2.1 Install CD, then do a Clean Install of OS 9.2.1. Note - a Clean Install is safe, it will not remove anything.
    Article #58176 - Mac OS 8, Mac OS 9: Performing a Clean Installation
    <hr>
    Not sure why you initially experienced the OS 9 installer wanting to rebuild the desktop - that's not one of the things it is designed to do. However, rebuilding the desktop should not affect anything - and is often a cure for some problems.
    On the other hand (just did some thinking) - the 'desktop' in this instance is an invisible file (actually two files, but we refer to them as being one) used by OS 9 to track certain things, such as custom icons, what app to use to open which file, where things are, things like that. OSX does not create such a file. If the fresh hard drive had never been exposed to OS 9 previously, then when you booted to the OS 9 Install CD OS 9 would need to create a new desktop file for the drive. I suspect that OS 9 has no built-in message for 'creating desktop file', and used its 'rebuilding desktop' message instead (to let you know what it was doing).

  • I reloaded my old iWorks 08 to my iMac's new hard drive. With a new Pages document, I can't see the cursor. You can type in text but it is in white only. Any thoughts?

    Hi. I lost my iMac's hard drive and had a new one installed. I reloaded my old iWorks 08 software and then transferred my Pages documents from a portable HD to the iMac. The files open but the original text in them (they are journals) are in white against the white background. Plus I can't see any sign of the cursor. I can hi-lite the text and change its colour but never to black. Plus the photos I inserted along side the text are barely visible, as if they had been badly faded.
    Any thoughts on this? Many thanks.
    Richard

    Richard,
    You must run Software Update and bring your old iWorks 08 to the latest release for compatibility with the current OS.
    Jerry

  • While starting my iMac after new hard drive installed, I created a admin user, I then pulled over a backup from an external hard drive that brought over the previous admin user settings. Need to merge to old user with the new user

    I had to replace the hard drive in my iMac. Upon initial start up, I created a admin user name and password. Then I connected a WD external hard drive that had a back up of my orginal HD. Upon running Migration Assistant and pulling over the back up I found it pulled over the ORIGINAL user & security information from the original hard drive. In order to see iPhoto or iTunes libraies I must sign on to the "Old" user.
    I want to Merge old and new users into only 1 user or delete the original user however need to have the iPhoto/iTunes libraies accessable by the "New" user.

    Your best bet is to start over, by restoring your entire system to the exact condition it was in.  Otherwise, the transferred user account probably won't have permission to its backups.  See the pink box in Problems after using Migration Assistant for an explanation.
    See Time Machine - Frequently Asked Question #14 for details on how to do the restore.

  • IMac not reading hard drive, spotlight not working, all my files not showing... help!!!

    Hi folks,
    I got home from a three week trip and turned on my imac, at first i realized it was running extremely slow. Then i plugged in my external hard drive, and it didn't read. I checked in disk utilities and profiler, and my hard drive was there, just not appearing in finder or desktop. I couldn't mount (it was grey) the hard drive in disk utilities either. (I tried with other hard drives, same problem; they all worked before)
    Afterwards, I found out that spotlight wasn't working at all, it wasen't even initializing (see attached screenshot). When i opened "all my files", nothing appeared in the window - it was blank. Another thing is, launchpad scares me - it loads incredibly slow and the screen keeps refreshing itself.
    Please help!! I don't want to reinstall the whole system and lose all my file, cause right now, I cannot backup anything since it won't read my hard drives!! Could this be some kind of apple-virus..
    Anyone else with a similar situation? My system is 10.7.5, processor: i3

    This is not related to any kind of malware.
    It sounds like something is going very wrong with your machine, but I'm unsure what that might be that would prevent all external hard drives from working. Are you able to start up in recovery mode (hold down command-R at startup)? If so, from recovery mode, open Disk Utility and select your internal hard drive. What does the SMART Status say?

  • IMac i7/FW Hard Drive/FW Interface, working systems

    Could you please list your iMac/FW Hard Drive/FW Interface set ups and experience.
    Am about to make an investment and wanted to see which configurations are working well for others.
    Thanks
    Message was edited by: Faisal Baig

    Hi Joel;
    Only if you want the data on the hard drive corrupted.
    Mac OS X does not have the code necessary to do multi-host locking so it is highly recommend that you refrain from having a hard drive connected to two computers at the same time.
    Allan

  • IMac with new hard drive hangs on boot

    My 2010 iMac was covered under the hard drive recall. The hard drive was replaced, and the Time Machine restore went fine--until the end, when it hung up. I rebooted, to attempt it again, and now the computer hangs on the startup screen. I cannot get it to load in Verbose mode, and I cannot get it to load using the original startup disk. Please help.

    Hi Carla,
    Yikes...
    Does it boot to Single User Mode, CMD+s keys at bootup, if so try...
    /sbin/fsck -fy
    Repeat until it shows no errors fixed.
    (Space between fsck AND -fy important).
    Resolve startup issues and perform disk maintenance with Disk Utility and fsck...
    http://docs.info.apple.com/article.html?artnum=106214

  • I used up my two downloads for my standard CS5 suite, my backed up program on my external hard drive isn't working. My serial number says it is invalid, what do I do?

    I purchased the standard CS5 suite (photoshop, illustrator, in design, bridge) student package for my laptop (through a download process, not dvd, in which I had two downloads). I used my first one, that followed with my hard drive crashing. I used my second download, and then I had an accident with my laptop and had to purchase a new one. I backed up all of my programs onto an external hard drive and I just tried to re download adobe programs using that. When i enter my serial number it says it is invalid. What can I do? Live chat will not help me because I do not have the current CS6 or CC.

    Double-check your serial number here: Find your serial number quickly
    Serial numbers will sometimes become invalidated if they were hacked and made available on the internet.

Maybe you are looking for

  • Background does not save to PDF

    Mac OS 10.4.11 Acrobat Pro CS4 - Saving an A4 file from Illustrator or InDesign with a complete colour background to PDF leaves out the background - see attachment. Even if I remove all the elements in the file and save it still leaves out the backgr

  • Updated to 11.1.4 missing files

    I just updated to 11.1.4 and now all my playlists are gone. I was creating one when I updated and now thats even gone. HELP!

  • How to reactivate the welcome screen of indesign?

    how to reactivate the welcome screen of indesign?

  • Should have the server "on" all the time?

    Hi, I would like to know if I have to leave my computer on all the time if I put the serveur solution on my computer? Or do we have a kind of cloud solution with it? Many thanks for your help. Manu

  • RFC, SAP_BASIS 620

    Hi, i’m working with an application using following code:      RfcRc = RfcCall(hRfc, "Z_PMOPEN_RECEIVE", Exporting, Tables);      switch (RfcRc)           case RFC_OK :                // define import params                Importing[0].name = "OUT_ST