IMac i7 not booting from Replacement DVD

After having displaced the installation DVDs for my Quad-Core iMac i7 I needed to order a replacement kit from Apple when I all of a sudden found myself wanting to reinstall SL.
After a couple of days I received "Mac OS X Snow Leopard Install DVD - Replacement DVD 2Z691-6558-A" in the mail.
Problem is, when trying to boot from this DVD the computer halts at the Apple logo. No spinning wheel, it just sits there showing the logo ad infinitum (leaving it overnight - no progress).
The install DVD works fine in my Macbook, and I can boot a Windows 7 install DVD in my iMac.
Wouldn't this indicate that the Replacement DVD I have received is not suitable for my specific iMac model?
Message was edited by: vibber

Brilliant. Turned out (as I suspected, but was assured not to be the case) that Apple support had sent (and charged me $30 for) the wrong Replacement DVD.
My model needs 2Z691-6590, -6591 or -6608, not 2Z691-6558-A, according to the repair guys. Guess it's too much to ask that the iMac could display a proper error message stating this fact, yesno?
To add insult to injury I will of course be charged a further $100 for the diagnostics (I have no time and energy to even attempt arguing myself out of that one).
What I probably should do is put my iMac up for sale, and use the funds to get a Wintel box. At my age I need to feel at least a little bit in control of my computer.

Similar Messages

Wiped macbook pro will not boot from install DVD

I recently purchased an older MacBook Pro that came with the OS system wiped but it did have the original Install DVDs. The computer will not boot from the DVD. I have booted holding down the C key and nothing happens. I have booted holding down the Option key and it shows the Install DVD and I select this and nothing happens.
How do I get it to open up the Utilities from the DVD to install the operating system?

It could be a problem with the optical drive, but also may be due to the DVD's being for a different model.
Exactly which MBP do you have, and what serial numbers are on the discs ?.

IMac will not boot from Snow Leopard DVD or original Leopard disc!

Hey,
I am going mad! I am trying to update my iMac (with original Leopard installed) to Snow Leopard. Here is what I have tried:
Using the Snow Leopard DVD:
- A standard install: the disc ejects after about 15 minutes.
- Put another working DVD in and verified it in Disk Utility, all ok.
- Verified the internal hard drive in Disk Utility, all ok.
- Verfied the SL DVD, all ok.
- Decided to try a clean install, so backed up everything.
- Tried to boot from SL DVD by using the Utilities option, it ejects the disc at restart.
- Tried to force it to boot to the DVD by restarting and holding the C key, it ejects.
- Restart holding the Option key, it ejects.
- Restart holding the Ctrl, Alt and Option keys, ejects.
- Everytime it ejects and starts up normally.
- So I cleaned the disc, updated all the firmware, reset the NVRAM/PRAM via holding keys when restarting, and repaired disc permissions.
- Tried to force it to boot again, ejects.
- Tried to put the disc back in straight after it ejects with all the steps, still starts up normally.
- Changed the start up disc in System Preferences to the SL DVD, restart, it ejects.
By now I am readying the noose...
- Dug out the original Leopard installation CDs.
- Repeated all the forced boot restarts (C key, Option key, Ctrl, Alt, Option keys), same story.
- Repeated changing the start up disc in System Prefs, same story again.
- Call Apple Support, they told me to try everything I have tried and that the DVD drive is dodgy, well it works with everyhting else! Burning and reading! I really don't want to have to go to an Apple Store- it's miles away (a costly journey) and I just do not have the time for all of this.
RAWR! Does anyone know what to do? Please? S.O.S.?

Possible scenarios:
1: The 10.6.3 SL retail disk is bad, it happens.
2: Your not using the 10.6.3 SL retail disk but one from another machine which doesn't have the drivers for that machine.
3: Your optical drive is funky or some other hardware issues.
4: Your trying to install 10.6 onto a PowerPC based Mac, no can do.
5: Your not using a wired keyboard for boot key commands, have some other hardware conflicts.
Possible solutions.
1: Copy the SL 10.6.3 disk using Disk Utility to another DVD, the error checking may resolve the original disk's issue.
http://www.brokenhomeboy.co.uk/pierow/blog/2011/10/make-a-bootable-backup-snow-l eopard-install-disc/
2: Make a SL bootable USB
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
3: Call Apple for a new 10.6.3 disk (and make copies for backup before Apple discontinues selling it)
If your upgrading to 10.6 to get to 10.6.8 to upgrade to 10.7, be warned of this:
1: Your 10.5 software will not work in 10.7, no more Rosetta or PPC based code.
2: Your hardware will not qualify if it's a 32 bit Intel Core Duo, also you may experience slowdowns in performance over 10.6 (10.6 is the fastest OS X version for Intel Macs) in older Intel hardware (I suggest Early 2011 Mac's and later only for Lion)
3: Mountain Lion 10.8 is reportingly coming out this summer and will not run on a lot of older Intel based Mac's because of heftier graphics requirements.
4: 10.6 has the widest range of current avaialble software and drivers for third party hardware.
My advice, stick with 10.6.8 and stay there, buy a new Mountain Lion machine after this summer. Skip Lion completely.

Original iMac will not boot from new disk

I am having considerable difficulty getting a new disk to boot in an original 'Bondi blue' iMac.
I think I have researched this issue reasonably well and found a few references to it but no solution. I have more resources than most and have tried every trick I know. The story at the following link is not dissimilar to my experience:
http://www.applefritter.com/node/20518
Details:
iMac - original 233 MHz revision A with 160 MB RAM
New disk - 120 GB 7200 rpm Western Digital disk type WD1200SB
Format - HFS+ with 7 GB first partition and 107 GB second partition
Jumpers - both CD and disk set to master - normal for this iMac I believe
The iMac will seldom boot from OS X 10.3 on first partition or OS 9.2.2 on second partition with or without the other OS totally removed. I have reformatted several times and played with several disk drivers. I have zapped PRAM a few times. I sometimes get a grey screen but more frequently get a flashing question mark.
I can mount both volumes when booted from a CD and every test shows that they behave as expected. The disk boots properly in a G4.
I am prepared to try anything but I would particularly appreciate advice from somebody who knows what the problem is.

Eureka - it works - thanks very much.
It now boots from OS 9.2.2 on both partitions every time. I have yet to replaced the OS X that I removed earlier but I am not expecting difficulties.
My view is that http://docs.info.apple.com/article.html?artnum=25249 is badly written. I assume that item 4 should read 'OS X' and not "Mac OS". It may have been written on the assumption that users only want OS X and Classic on a single partition. My experience, particularly with early iMacs, is that it pays to have 2 bootable partitions and it is expedient to have OS X on one and OS 9.2.2 on the other with the OS 9.2.2 being used for Classic and for direct booting into OS 9.2.2.
My error was in paying insufficient attention to
http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/stdadp.php?p_faqid=1277&pcreated=1095792241#jumper
which clearly indicates jumper positions for single drives although a few words about it would underline the point. I had already discovered that these iMacs normally have both CD and disk set to master so should have realised that strictly they are 'single drives'. I had initially used the clear, but misleading, drive silk screen printing, ie CS, slave, master to set the jumper but should have changed it when checking the WD site later. Perhaps they could use this thread to update their FAQs - I will mention it to them.
In answer to those, on this thread and elsewhere, who were not happy with my sloppy copying of OS 9.x, I discovered some years ago that as long as you 'blessed' the end result in situ with one of the free OS 9.x updaters it is surprising what you can get away with. - I am not advising anybody to do this unless it is within the terms of their Apple license!
Now I wonder if I should stick with OS X 10.3 or if it is worth trying OS X 10.4 with
http://eshop.macsales.com/OSXCenter/XPostFacto/Framework.cfm?page=XPostFacto.htm l
Does anybody know how satisfactory it is and if it has serious memory or speed implications? My only slightly unusual software is Cisco VPN client.

IMac will not boot from any mode except Target Disk

I have an Early 2008 Penryn iMac 24" MB398LL/A running OS X 10.7.4 (see specs below) that will not boot from ANY mode, It also has several strange vertical bars from top to bottom on the screen. They are about 10 px wide, with some pixels empty and looks a bit like a barcode if you squint at it.
I have tried Safe Boot, Force Boot, DVD Boot, FireWire/USB Boot, and it always gets to the same point. It gets to the apple screen with the spinning gear and then after about 8 seconds it freezes. The only way it works at all is in Target Disk Mode. It pops right up on my Macbook Pro and I was able to grab all my info!
I have run Disc Utilities and Tech Tool on it many times from my MBP and it passes every test.
I reformatted the HD and installed 10.7 again, it still freezes up at the same point.
I have tried using Single User mode and every time have had to run /sbin/fsck -fy twice because it always says the disk is ok but it was modified on the first pass.
I thought maybe it had a bad video card or logic board but and I ran the Apple Hardware Test on many occasions and it always passes. Recently I was told about Loop Mode and just completed running the AHT for just over 30 hours without any errors at all.
UPDATE...
Strange Part… I tried installing Mountain Lion in Target Disk Mode and everything went smoothly. When it restarted on its own the lines on the screen were gone for the moment, but the Mac still freezes up on the spinning gear and immediately restarts on its own. I have run every thing listed above on it and still nothing. Sometimes the lines reappear then in two more starts they are gone.
I did manage to have it start one time got a copy of the the error report (its at the bottom too) The Mac ran for at least 30 minutes with no problems, then the screen went crazy a few seconds and it became unresponsive. The mouse moved but that was all it could do. Now my iMac continually restarts itself, I don't have any more ideas, HELP!
Specs...
The iMac "Core 2 Duo" 3.06 24-Inch Aluminum (Early 2008/Penryn) features a 3.06 GHz Intel "Core 2 Duo" processor (E8435), with two independent processor "cores" on a single silicon chip, a 6 MB shared level 2 cache, a 1066 MHz system bus, 2 GB of RAM (800 MHz DDR2 SDRAM, PC2-6400), a 500 GB (7200 RPM) Serial ATA hard drive, a vertically-mounted slot-loading DVD±R DL "SuperDrive", NVIDIA GeForce 8800 GS graphics acceleration with 512 MB of GDDR3 memory, a built-in iSight video camera, and built-in stereo speakers underneath the 24" glossy TFT Active Matrix LCD (1920x1200 native) display.
Error Report…
Sat Sep 1 17:13:12 2012
panic(cpu 0 caller 0xffffff801a4b7b95): Kernel trap at 0xffffff7f9bab8654, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000010, CR3: 0x0000000011803000, CR4: 0x0000000000000660
RAX: 0x0000000000000001, RBX: 0xffffff8050e00000, RCX: 0xffffff801aa8eb00, RDX: 0xffffff80602dba38
RSP: 0xffffff80602dbb60, RBP: 0xffffff80602dbb60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000000000ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff8050e00000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7f9bab8654, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x0

Here is the complete error log...
Sat Sep 1 17:13:12 2012
panic(cpu 0 caller 0xffffff801a4b7b95): Kernel trap at 0xffffff7f9bab8654, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000010, CR3: 0x0000000011803000, CR4: 0x0000000000000660
RAX: 0x0000000000000001, RBX: 0xffffff8050e00000, RCX: 0xffffff801aa8eb00, RDX: 0xffffff80602dba38
RSP: 0xffffff80602dbb60, RBP: 0xffffff80602dbb60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000000000ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff8050e00000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7f9bab8654, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80602db800 : 0xffffff801a41d5f6
0xffffff80602db870 : 0xffffff801a4b7b95
0xffffff80602dba40 : 0xffffff801a4ce4ad
0xffffff80602dba60 : 0xffffff7f9bab8654
0xffffff80602dbb60 : 0xffffff7f9baa218c
0xffffff80602dbbb0 : 0xffffff7f9baa20e2
0xffffff80602dbbd0 : 0xffffff7f9ba73554
0xffffff80602dbc00 : 0xffffff7f9aa8d470
0xffffff80602dbc40 : 0xffffff7f9aa8d3df
0xffffff80602dbc60 : 0xffffff7f9aa926ec
0xffffff80602dbcf0 : 0xffffff7f9aa8af20
0xffffff80602dbd20 : 0xffffff7f9aadacc7
0xffffff80602dbd70 : 0xffffff801a833b9b
0xffffff80602dbdc0 : 0xffffff801a862d57
0xffffff80602dbe30 : 0xffffff801a497cef
0xffffff80602dbe80 : 0xffffff801a420abd
0xffffff80602dbeb0 : 0xffffff801a410448
0xffffff80602dbf00 : 0xffffff801a4195fb
0xffffff80602dbf70 : 0xffffff801a4a5ad6
0xffffff80602dbfb0 : 0xffffff801a4ced13
      Kernel Extensions in backtrace:
         com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f9aa81000->0xffffff7f9aab8fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9aa4d000
         com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9aad8 000->0xffffff7f9addafff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9aa4d000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f9aac4000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f9aa81000
         com.apple.GeForce(8.0)[4B9BE287-5251-398E-96B0-BB16C9BFB2D9]@0xffffff7f9ba72000 ->0xffffff7f9bb34fff
            dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9aa d8000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f9aac4000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9aa4d000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f9aa81000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide:     0x000000001a200000
Kernel text base: 0xffffff801a400000
System model name: iMac8,1 (Mac-F227BEC8)
System uptime in nanoseconds: 26349024446
last loaded kext at 22534854703: com.apple.driver.AppleHDAHardwareConfigDriver          2.3.0f2 (addr 0xffffff7f9c489000, size 12288)
loaded kexts:
com.apple.driver.AppleHDAHardwareConfigDriver          2.3.0f2
com.apple.driver.AppleHDA          2.3.0f2
com.apple.driver.AppleTyMCEDriver          1.0.2d2
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.0.9f8
com.apple.iokit.IOBluetoothUSBDFU          4.0.9f8
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleMuxControl          3.2.6
com.apple.driver.AppleBacklight          170.2.3
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.GeForce          8.0.0
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleIRController          320.15
com.apple.iokit.SCSITaskUserClient          3.5.1
com.apple.driver.AppleFileSystemDriver          3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.1
com.apple.driver.AppleFWOHCI          4.9.5
com.apple.driver.AppleUSBHub          5.1.6
com.apple.driver.AirPortBrcm43224          600.36.17
com.apple.iokit.AppleYukon2          3.2.3b1
com.apple.driver.AppleAHCIPort          2.4.0
com.apple.driver.AppleIntelPIIXATA          2.5.1
com.apple.driver.AppleUSBEHCI          5.1.5
com.apple.driver.AppleUSBUHCI          5.1.5
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.DspFuncLib          2.3.0f2
com.apple.iokit.IOAudioFamily          1.8.9fc9
com.apple.kext.OSvKernDSPLib          1.6
com.apple.kext.triggers          1.0
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.nvidia.nv50hal          8.0.0
com.apple.NVDAResman          8.0.0
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleHDAController          2.3.0f2
com.apple.iokit.IOHDAFamily          2.3.0f2
com.apple.iokit.IOSurface          86.0.2
com.apple.iokit.IOBluetoothFamily          4.0.9f8
com.apple.driver.AppleGraphicsControl          3.2.6
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleSMC          3.1.3d11
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.driver.AppleUSBMergeNub          5.1.5
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOATAPIProtocolTransport          3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOAHCIFamily          2.2.0
com.apple.iokit.IOATAFamily          2.5.1
com.apple.iokit.IOUSBFamily          5.1.6
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 2 GB, SMC 1.30f1
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 800 MHz, 0x2C00000000000000, 0x38485446313238363448445A2D3830304531
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 800 MHz, 0x2C00000000000000, 0x38485446313238363448445A2D3830304531
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: WDC WD5000AAKS-40YGA1, 500.11 GB
Parallel ATA Device: MATSHITADVD-R   UJ-875
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
USB Device: Hub in Apple Extended USB Keyboard, apple_vendor_id, 0x1002, 0x1d100000 / 2
USB Device: Trackball, 0x046d (Logitech Inc.), 0xc404, 0x1d120000 / 4
USB Device: Apple Extended USB Keyboard, apple_vendor_id, 0x0204, 0x1d110000 / 3

IBook G3 will not boot from CD/DVD

Ok, I have an iBook G3.
I was restoring it to factory with the Software Restore disks which came with the unit as I was planning to move on to a new unit.. But there was a power cut in the middle of the process and the unit shut off. Now, it does not recognise a HD when booting holding option.
It also will not boot from any CD/DVD other than the Apple HW Test disk provided with the unit.. All other disks spin up and then get ejected, on the odd occasion it does not eject, it boots to a icon of a floppy diskette with a flashing ? (Saying that, I did manage to get it to load from the restore disk 1 once, but it just said it could not mount the image file)
The HW test disk returns no problems
I have reset PRAM multiple times, and reset nvram and all in Open Firmware. I have also reset PMU as a last resort, but no luck
Any ideas?

Hi, and welcome to Apple Discussions.
Do you have DiskWarrior, maybe?

Satellite C655D-S5303 will not boot from cd/dvd drive

I have already set the boot order in the BIOS to boot from cd/dvd drive first and it still goes straight to the HDD and starts Windows 7. I searched for this problem and found some people saying to switch it to CSM boot or disable secure boot but none of these options are available in the BIOS. I have it set to normal boot instead of fast so thats not the problem. Can anyone help me here? I am trying to reformat and reinstall Windows 7. I know the Windows 7 installation disk I have is good because I have used it in another computer and the cd/dvd drive works fine. I just can't get it to boot from the cd/dvd drive before the HDD.
Solved!
Go to Solution.

Satellite C655D-S5303
Downloads here.
Try setting the HDD to lowest boot priority. See Dave's solution in this message.
It's certainly easier to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. All the drivers and utilities are preinstalled in the proper order. Windows is preactivated.
If you failed to burn recovery discs, you can obtain recovery media from Toshiba. Scroll down to Get Recovery Media here
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 76 of the User's Guide.
Satellite/Satellite Pro C600 Series User’s Guide
If you want Windows 7 Professional, upgrading takes only minutes.
Upgrade to another edition of Windows 7 by using Windows Anytime Upgrade
-Jerry

Satellite C655D-S5303 will not boot from cd/dvd drive

I have already set the boot order in the BIOS to boot from cd/dvd drive first and it still goes straight to the HDD and starts Windows 7. I searched for this problem and found some people saying to switch it to CSM boot or disable secure boot but none of these options are available in the BIOS. I have it set to normal boot instead of fast so thats not the problem. Can anyone help me here? I am trying to reformat and reinstall Windows 7. I know the Windows 7 installation disk I have is good because I have used it in another computer and the cd/dvd drive works fine. I just can't get it to boot from the cd/dvd drive before the HDD.

Satellite C655D-S5303
Downloads here.
Try setting the HDD to lowest boot priority. See Dave's solution in this message.
It's certainly easier to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. All the drivers and utilities are preinstalled in the proper order. Windows is preactivated.
If you failed to burn recovery discs, you can obtain recovery media from Toshiba. Scroll down to Get Recovery Media here
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 76 of the User's Guide.
Satellite/Satellite Pro C600 Series User’s Guide
If you want Windows 7 Professional, upgrading takes only minutes.
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MacBook Pro does not Boot from the DVD

If I want to boot from the DVD Insatll and "C" button, then you can hear noises as though it accesses the DVD but there is a gray background with the Apple logo and a spinning circle. I do so not in the Mac operating system but only in Windows.
Please help

"I do so not in the Mac operating system but only in Windows."

MBP 13" (2010 model) will not boot from Restore DVD!

I just upgraded the HDD on my 13" MBP to the 1TB Toshiba MK1059GSM. The MBP is 3 weeks old. Upgrade went fine in terms of the process. However, when I insert the OS restore DVD that came with the machine and restart (using ALT/OPTION) and select to boot from the DVD, the Apple logo appears with the spinner and the system just stays like this. I can hear the DVD spinning but nothing elese ever happens! Any ideas as to what could be wrong? Could it be that this new Toshiba HDD is not compatible and the DVD does not have a driver for it?

+*Could it be that this new Toshiba HDD is not compatible and the DVD does not have a driver for it?*+
SATA drives use a standard interface and no additional drivers are necessary. That's not to say that the drive itself can't be faulty. As has been suggested, try removing the drive and see if you can boot from the DVD. If that works, you can be pretty sure there may be a problem with your new hard drive. Hopefully you kept your original drive so you can always put that back in. Faulty hardware can always be frustrating because you never think that's the problem. Let us know how you make out.

Start up disc problems and my imac will not boot from the cd.

Hi All,
I have a start up disc that needs repaired, according to ONYX so then reading the apple support guide it seems I boot from my OSX CD that came with my iMac and use First Aid. However when I insert my OSX CD my imac reads it fine, as it does with any other cd, yet when I re-boot, holding down C, it won't boot. It restarts, but fails then to read the CD and just re-boots again, and again, and again.
How can I fix this?
Thanks all, I appreciate it.
From abour this MAC:
OSX 10.6.8
2.93 Ghz Intel Core 2
8gb 1333 DDR3
Start up disc Mac HD

thanks, but disc is spotless.
When I put the disc in while machine is on it is read perfectly, appears immediatly and can be opened with no issues. It is only on re-boot ti then appears not to engage with the system.
I was advised to re-boot holding the "c" button from the MAC forum which I have done. I have also restarted using the restart button on the OSX disc loading screen.
mark

Restore Disc Will Not Boot From External DVD Drive

I am using an original MacBook Pro that I decided could use a good restore, and started to clean house. The optical drive is broken, so I am using an external USB drive. I inserted the restore disc that came with the computer (It has OS X 10.4.6 on it), erased my HD, and proceeded to install Tiger. However, setup froze while installing Photobooth, and I was forced to shut down the computer.
I'm trying to get my Macbook Pro to boot from the restore disc that came with it so I can try setup again, but it won't work. If I hold C during the boot, I get a flashing folder with a question mark over it. If I hold option, I get a cursor, but just a blank, gray screen. In both instances, the external DVD drive is active and reading the disc, but I'm not getting any results on the screen. I've also reset PRAM.
If I can just get my computer to boot from the disc, I should be able to get back on track. Thanks.

When I press option during boot, nothing happens. Just a gray screen and cursor, like I described above. I haven't been able to test the external drive yet on another mac to see if it is bootable because I can't find the other computer's boot disc at the moment, but I'll try later with something else.
I have been able to access the drive through Target Disk mode successfully though. Is there something in particular I should do with the files? The folders are:
Applications
cores
dev
etc
Library
OSInstall.mpkg.998YblbM
System
tmp
Users
var
Volumes

New hard drive. Will not boot from install dvd.

Earlier this week, I dropped my computer.
It was probably a 3 foot fall.
Computer froze, so I restarted and got the flashing folder with question mark.
Started in internet recovery, and disk utility confirmed that I had killed my hard drive.
Got a new hard drive and installed. Started in internet recovery, formatted hard drive. Disk utility says it's good to go.
Was given the option to install Mavericks, but keep getting an error message.
Attempted to restart from install dvd that came with the MBP. Tried every startup shortcut there is.
Optical drive recognizes the disk, but I always get stuck on the gray screen with the wheel.
Reset PRAM. Reset SMC. Same problems. I do not have access to another mac or a PC with admin rights.
I'd rather not brave the Apple Store this weekend in the snow in a town that never gets snow (people drive poorly on a good day!).
Any tips?
Got the MBP in 2010, new. Was running mountain lion when I dropped it.
Thanks!

Yiou can't use Internet recovery on a 2010 Mac notebook to install any version of OS X on it. That is why you are getting that error. You have to use the original System reinstall discs that came with it to install OS X on a new drive or use the OS X reinstall disk to restore from a time machine backup.
Since your system doesn't seem to want to completely boot from that disc you should try an external DVD drive that connects by USB port as the built in superdrives are known to fail or partially fail at any time. Don't buy an Apple external Superdrive as they only work on Mac computer that did not originally come with a built in DVD drive. Any Brand external DVD drive will work on your Mac except Apples own external DVD drive.

Toshiba A85-S107 not booting from CD/DVD

i have a toshiba a85-s107 (my father's in fact)...the original cd/dvd drive used to boot from CDs, now it got faulty and it struggles to reads some CDs and cant read the others...so i removed the drive of my other laptop (compaq presario v5000, which works fine) and put it in the toshiba, now i can see the drive in "my computer" and the lable changes when i insert a desk, i can even eject the cd but can't read what is on the cd, when i double click on it nothing happens and i can't boot from the cd either. i borrowed a cd/dvd drive from my friend (has hp pavilon, not sure which model) this drive works great under windows reads every thing and do every thing, and i still cant boot from the cd....now what is wrong????
ps: when the laptop starts i hit F12 and chose the cd/dvd as the boot device, but it just seems to ignore the command and goes right to hdd boot, tryed changing the boot sequence and it is the same, and if i disable all the boot devices but the cd/dvd it takes about one or two seconds trying to boot from cd (i gues as the screen is blank) and switches to booting from lan.
help please, i need to reinstall windows and i kind of stuck now.
thanks in advance.

Not all CD and DVD drives work in Toshiba laptops. Without the correct firmware in the drive it won't be properly recognized which results in it not working at all or with mixed results. With that in mind you might not be able to boot from the optical drive from the Compaq or the HP.
You might want to try cleaning his original drive with a lens cleaner disk and/or compressed air to see if that gets it working like it should.
If that doesn't help you'll probably need to use an External Optical Drive to boot from or obtain an optical drive that has the proper firmware to work with a Toshiba.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

Will not boot from CD/DVD drive even with "C" key pressed

I have a G4 with a hard drive that is (apparently) dead. I would like to boot off the CD drive, but that does not work. I press "C", then turn the power on, continue holding down the "C" key, and the hard drive just makes some clicking noises for about 20-30 seconds, then gives up. The computer will not boot at all. Same thing happens when holding down "Option" instead of "C"
Why would the computer not boot off the CD drive?
Any tips would be greatly appreciated. Thanks!
Mike
Mac G4 400 MHz Mac OS X (10.3.9)

Hi, Michael!
If this topic is now "history", please close it out as "answered". If you still have a problem with the AGP G4, still close this topic out and post over in the G4 section and we'll happily help you out over there.
Regards,
Gary

IMac i7 not booting from Replacement DVD

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