IMac in Win 7 hang over a year now with no solution

I was convince by a friend and bought an iMac 27# in the PC show in March 2010 and along with it.. the additoinal 2Gb RAM and then follow by the Apple Care protection.
It was the biggest IT purchase mistake ever!
As I couldn't manage the Apple mouse accelaration I need to instal Winodws.
I install win 7 using Boot Camp and then install Starcraft 2...
I was horrified by the crash and hang...
- White disorted frozen screens,
- iMac auto restarts..
- Daily.. 5 - 10times.. during the game..
after 2 months I stop using... and start my applecare journey and now reach 1 year..
now iMac sit as white elephant in the house... even apple doesn't really care much about it.
I was then surprised by the applecare..
- They bring you in circle..passing the bucket...
- Customer Relation to Snr tech, to Snr Advisor then back to Customer Relation and restarts.
- 4 out of 11 snr tech doesn't return call and doesn't really log dow case information properly.
- CR consistently **** customer with hardware test processes.. even if you do 11 times..
reformated over 5 times...send in to vendor claim the repair and on the same day less then 15mins.. hang... what's new over the 1 year period..
- 1 CR threaten to hang the phone if I don't redo the entire hardware and then she actually did hang it while I was explaining..
- 4 out of 11 CR remain uncontactable, and doesn't return call evening you leave voice mail.
Now I learn to obtain name of CR and Snr tech including Snr Advisor, anyway they will get away with bad services..as one of the CR mention they will not allow us to speak to thier manager.
It's a long message but coming to the forum seems to be my last restort ... maybe I still hope to see justice for me, on my time and money spent.
from a very disappointted customer.

Thanks for responding...I am currently really fustrated..
It wasn't mean to be personel in anyway which is why I'm not naming the Apple Staffs that are causing me these pain other then the product itself.
Over 11 calls, talk to at least 15 snr tech and not sure how many Support Advisor should be more then 15. maybe 2-4 Snr Advisor..
I wasn't expecting a performance for windows 7. at this stage I only was merely expecting iMac to work as it claims.
Not performing and cannot be use is total different thing..
Create using boot camp... well thank to Apple Care I have already did it 5 times...full reformat..clean install....
update to latest software Mac then Boot camp then install windows 7.. update it then install Starcraft 2.. start game.. and crash and crash and crash....
install Team Fortress 2... crash and crash and crash...
Install left 4 Dead 2... crash and crash and crash..
Clean install with no other software just Windows and the game above.. one by one..shows..
After Servicing from Apple changing the display card, on the day it was delivered back..guess what CRASH!!!!
I have a 3 year old Laptop, that I tested on Win 7 and install the games above reasonable performance but understandable... DOESN'T CRASH at all.... What does that tell you??
Just for curiousity I tested on my friends 2 year desktop PC and wa la..NO CRASH..
This is microsft problems, you say? It's clear.. iMac has issues... maybe that's why noone in AppleCare is willing to look seriously into this to solve this over the past 1 year, I just get push back.. a couple of swiping statement it's microsoft issues.. really you think so?
To curb my attitude, well have you paid AppleCare and have your support advisor hang up on you while you explain?
another one understand the whole thing as she say.. assigns a Snr Tech that doesn't call back???? I call to tha same Support Advisor over 5 times no pick up, left a voice mail .. doesn't return calls..
My assigned Snr Advisor ask me to install Win XP and test...believe a not???? Then pass me back to Support Advisor who then pass me to another Snr tech who claim we should move to the highest level Snr Advisor...
Try doing the circle 11 times.... bare inmind not forgoting the wait time..I waited 28mins for Snr Tech to come on the phone.
That's AppleCare protection.. as it says.. it certainly protects Apple.. but not thier consumers.
I agree iMac is reall nice package and features.. ONLY IF IT WORKS.

Similar Messages

HT5554 I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.

I have the iPhone 5 and I keep getting a no sim card message. I have had my phone for over a year now so I know I have a sim card. How can I fix this because it doesn't let me get calls now.

Try resetting the phone. Hold the home and power lock button until the Apple logo appears.If that does not work, turn the phone off and take the SIM out and then put it back in.
If that still does not work, you may have a defective SIM, in which case you will need a new one from your carrier.

I cannot use Firefox for over a year now as I get a 404 error message. I have cleaned caches etc, deleted & reinstalled twice & it freezes on the Hulu site.

I cannot use Firefox for over a year now as I get a 404 error message; it is frozen on the Hulu site.

Are you using a bookmark or does this also happen if you type the address of the main (home) page of the website?
Bookmarked pages can become invalid, so you may have to enter the main page and then navigate to the wanted page.
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Wireless loss issues for over a year now.

Hello there all.
So I kinda give up with BT in terms of support any longer, their answer to our issue is to continue to send out a replacement hub 3 and all that does is nothing.
The issue is this, our wireless will just randomly explode and start going haywire, it'll go off and on off and on overloading all wireless connections to it. For example, when this happens I can sit and watch on any wireless device in the household, all the avaliable wireless connections going away and coming back. Just open your wireless list, that shows all wireless locations you can connect to, and then imagine all of them going off and on like a flickering light.
We've watched this happen on every single device we own, we've even changed the wireless cards in the computers and still to no avail, as I said above BT's 'solution' to this problem is to just keep sending out 'brand new' (Yeah, right, they are all just refurbished gen 1's and I've checked each one for that) BT Hub 3's. This just isn't fixing our problem and seeing as their support just flat out doesn't care to send out an engineer to fix this I turn to you.
We've had this issue for over a year now, and it's infuriating as when it happens no wireless device can use the internet. Too note, we don't lose the wireless connection to the hub, oh no. But we lose the internet through it.
It's like an electrical capaciter reaching over it's limit, parts lose power then others come back on then they go off and others go on. It's like the wireless is being overloaded at these points in time and we cannot pin point it, because ther'es no pattern to it. It's all random..
If anyone can help, that would be amazing!
-Chris.

if you have had a few replacement HH3s and still the same problem then it is unlikely all of the HHs have the exact same fault so maybe you need to look nearer to home in that there is something causing interference to your wifi signal
have you tried moving the router to a different location to see if that makes any difference?
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Ive had my ipod just over a year now and its deciding to play up and wipe the whole thing so its like brand new untill i sync it with itunes again, but this time it wont seem to restor the ipod just flashes white and then comes as before, Help?

As i said abouve,
Ive had my ipod just over a year now and its deciding to play up and wipe the whole thing so its like brand new untill i sync it with itunes again, but this time it wont seem to restor the ipod goes onto a black screen with the apple logo and a bar that is ment to fill up but this bar doesnt seem to be doing anything after a while it just flashes white and comes up with the sync to itunes picture.
Any help would be appreciated
Thanks
Bec

If you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434

Mail returns to 'main menu'. My mail worked for over a year - now when i enter mail it returns to the 'mail menu' immediately. I disconnected wireless connection and it still returns to the main menu immediately. HELP!

Mail returns to 'main menu/desktop'. My mail worked for over a year - now when i enter mail it returns to the 'mail menu' immediately. I disconnected wireless connection and it still returns to the main menu immediately. PLEASE HELP!

- Have you tried resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Can you access the mail account(s) on another device and look for a problem email that may be causing the problem
- You could try deleting account(s) and recreating them

I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10

I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10

First thing to try is the latest version of Lightroom (currently 5.6). If it don't crash, then problem solved - upgrade.
If Lr5 won't run on your machine, then Lr4 instead.
If both Lr5 and Lr4 crash on your machine, then at least you know it's a not a Lightroom version problem but something wonked in your system.
If you can't figure out how to resolve the crash on the system you have, then it's time for a new system (or try another converter/editor app).
PS - A few things to try:
* After re-installing new version, if that doesn't fix it, then get rid of all Lightroom-related data files (rename them so they can be restored), in case problem is in Lr data file.
* Remove all non-essential hardware in case problem is hardware/driver.
* Startup up machine with minimal software services.
* If still no go, consider updating driver software, including mainboard drivers and/or bios firmware if need be.
* Of course run all the system hardware and software diagnostics you can - problem could be failing disk or ram..
* Check system event logs for any clues.
If you don't know how to do some of these things - ask.
Do not say "you've tried everything" unless you want a lecture - there is most definitely something you haven't tried. It's like when you can't find your car keys - you haven't looked everywhere - there is somewhere you haven't looked!
PS - Has Lightroom EVER worked on your machine? what's changed since then..
Good luck,
Rob

I cannot open a book on my Kobo it states that the document cannot be opened because it is protected by DRM yet I have been using it for over a year now

It states that i cannot open a book because it is protected by DRM yet I have been using it for over a year now, What do I do?

same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it. I don't remember it even w/ the hint

I've had my iMac put away for about a year, now I can not remember the admin password upon startup. And I don't have the installation cd's (of course)! Is there any way to re-boot, re-do, get into my Mac to change it. I don't remember it even w/ the hint

Call Apple with the Serial and they will send you the ones that came with the Mac. Or search the Net.

HT4356 Why has my AirPrint HP printer stopped talking to my ipad2...it has worked for over a year now! It speaks to my laptop!

Why has my AirPrint HP printer stopped talking to my ipad2...it has worked for over a year now ...it speaks to my laptop.!

1. Turn off router, printer and iPad
2. Turn on router and wait 30 seconds
3. Turn on printer and wait 30 seconds
4. Turn on iPad and test printing

Heya.. ive had my iphone 5 for just over a year now.. its all of a sudden decided to shut down on me.. ive tried everything to get it switched back on again but nothings working, when i connect the charger it jst flashes with the apple icon.. anyone help?

ive had my iphone 5 for just over a year now.. its all of a sudden decided to shut down on me.. ive tried everything to get it switched back on again but nothings working, when i connect the charger it jst flashes with the apple icon.. anyone help?

Did you try a reset, hold the power button and home button until you see the apple then let go? Did you try to restore as new in iTunes on your computer?

Can I use Creative Cloud Applications on LINUX through Wine as It is possible now with box versions?

as in title:
Can I use Creative Cloud Applications on LINUX through Wine as It is possible now with box versions?
Are there any things to consider / do differently?

You are certainly welcome to try. We have not tested this environment in anyway and you may face difficulties with Adobe Creative applications that require heavy use of the CPU. I also would be surprised if Acrobat could be installed in this environment due to it's dependencies to system resources.

I paid for Lightroom and have been using it for over a year now. Ive just tried to open the app and it's asking me for a serial number.

I purchased LR just over a year ago, has been working fine until I tried to open the app this evening and it's now asking me for my serial number. There is also no past records of product purchase in my CC account. Has anyone had this problem before and how can I fix it as I am now back on a 30 day trial.

Have you subscribed to the creative cloud photography package?
If you have, does Lightroom show as being available to install from the CC application manager?
Did you update your Lightroom just before this problem started?
What operating system?

Error message saying this device cannot be used because Apple mobile device service is not started. What does this mean and how do I start service....had these devices for over a year now??

When I tried to sync my iphone 4 and ipad in iturnes, an error message popped up saying this device cannot be used because Apple Mobile Device service is not started! What does that mean and how do I start service? I've had these devices for over a year and update and sync regularly and have never seen this message before!

I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.

IMac in Win 7 hang over a year now with no solution

Similar Messages

Maybe you are looking for