IMac intel -can't install flash9 -MIME problem?

Question

I was trying to print some cards from designhergals.com and I
was prompted to get the newest version of flash. I downloaded it
but when it installed and opened up I got this message that the
page has content of MIME type "application/x-shockwave-flash" a
plug in and directs me to adobe to find this plug in. No one at
adobe seems to know what this is-nor did the person I spent an hour
with a apple support.
I now have no flash-despite trying even to download archived
flash versions. I have reinstalled both safari and foxfire,
restarted my computer many times, reinstalled flash and unistalled
flash.
I am at my wits end, Apple says this is a adobe problem,
adobe says they don't offer support on this,
Any help would be greatly appreciated!!
sue

Answer 1

quote:
Originally posted by:
imacsue
. How can adobe offer a product that potentially messes up
your computer-with no references (that actually do anything) on how
to fix it on their help pages?
So frustrating-and i've spent hours on this! any one out
there- please help!
Well it's unfortunate that you've put that much time into
this.
It sounds like you talked to phone support here at Adobe?
That makes no sense, because there is no phone support available
for Flash Player (and when there's no phone support, no phone
agents are trained to troubleshoot the problems! So that's a recipe
for a bad experience..)
If you did have a phone case, and have a case number please
let me know what that case number is.
The reason you cannot find the documentation on this issue is
because we are still in the process of finishing it. It will become
a part of this technote very soon:
"Flash Player 9 installation fails on Macintosh" (
http://www.adobe.com/go/4aa64290)
The root of the problem is a permission issue in OS X
involving Flash Player. The steps in the existing technote are not
entirely accurate, and we're working to fix that (and we have
written about it fairly extensively on this forum...)
In most cases, running Permission Repair will resolve the
problem. This will be the first troubleshooting step in the revised
technote when it's done. To learn about permissions and how to run
permission repair, I recommend reading this Apple tech doc:
http://docs.info.apple.com/article.html?artnum=106712