IMac keeps asking to be restarted
My iMac keeps asking me to re-power up. After I do this, the screen comes back with the same request to re-power (restart) the computer.
Any advise on simple trouble shooting I can do at home.
Thanks.
Welcome to Discussions - a couple of things to try are resetting the PRAM, also the SMU:
1. Turn off the computer by choosing Shut Down from the Apple menu, or by holding the power button until the computer turns off.
2. Unplug all cables from the computer, including the power cord.
3. Wait 10 seconds.
4. Plug in the power cord while simultaneously pressing and holding the power button on the back of the computer.
5. Let go of the power button.
6. Press the power button once more to start up your iMac.
You can also run Disk Utility to check your drive:
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
And last, but not least, use the Apple Hardware Test on your install disc.
Do let us know what you find out,
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Keep asking me to restart!!!
Within a year my Ibook has trouble me with exchanged of new Logic Board.
After few months, my touchpad start to not reponding, somehow it ended by itself.
However, since 2 weeks ago, it keep asking me to restart with a grey screen display with few different languages.
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My Ibook is back because I requested for..
Help?Hi, Huplim. Welcome to the Discussions.
1. You wrote: "However, since 2 weeks ago, it keep asking me to restart with a grey screen display with few different languages."If you are seeing this message, that indicates a kernel panic.
If so, see my "Resolving Kernel Panics" FAQ. This FAQ includes step-by-step instructions for identifying and resolving some of the most common causes of kernel panics. The FAQ is a roadmap: start at the beginning and work systematically through the end, i.e. the "If all else fails..." section.
2. You wrote: "Even worst, this morning the whole system is not able to startup, aske me to mac-boot or shut-down."See "To continue booting, type 'mac-boot' and press return" Message.
3. You wrote: "So I sent to Apple centre near by. Problem never resolved."If the advice above does not sort it out, you need to have the Mac serviced. You may want to speak to the manager of the "Apple centre" to which you took your iBook.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
My imac keeps turning off and restarting by itself
My iMac keeps turning off and restarting by itself. Any ideas why and how to fix it? Thanks.
Hi ...
Try Resetting the System Management Controller (SMC) -
New 27inch iMac keeps asking to choose Wifi network. How do I stop it?
I recently purchased the new 27inch iMac and i'm really enjoying everything except this little annoyance. Everytime my computer restarts or goes to sleep, it automatically asks me to join a wifi network when I start it up again. I've already selected my home network as my default network that I want it to connect to but it keeps asking me to choose a network anyways.
If I 'x' out of the the wifi selection window, it will automatically connect to the default network it's supposed to. I just want to know why it's asking me every single time I log in.seems that the card takes a few seconds to wake up after the iMac awakes from sleep. It eventually connects to the prefered network. But the dialog box continues to show up when the the MAC is waken up...
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My iMac keeps crashing randomly and restarting with error
I have asn iMac 2009 intel running OSX 10.8.4
it keeps randomly crashing and restarting with error message
"your compter crashed because of a problem"
Process: rapportd [222]
Path: /Library/Rapport/*/rapportd
Identifier: rapportd
Version: ???
Code Type: X86 (Native)
Parent Process: launchd [169]
User ID: 501
Date/Time: 2013-07-04 10:09:02.186 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 5
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000000013e2
VM Regions Near 0x13e2:
__PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Library/Rapport/*
--> __TEXT 0000000000001000-0000000000065000 [ 400K] r-x/rwx SM=COW /Library/Rapport/*
__DATA 0000000000065000-000000000006f000 [ 40K] rw-/rwx SM=COW /Library/Rapport/*
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x949f0644 strlen + 20
1 rapportd 0x0001ae55 dictionary_findp + 22
2 rapportd 0x0001bcac counters_add_get_dict + 61
3 rapportd 0x0001d621 pool_redel + 92
4 rapportd 0x0001ba31 pool_clear + 121
5 rapportd 0x0001beaf pool_free_impl + 52
6 rapportd 0x0001dbf7 dictionary_free + 79
7 RapportUtil1.dylib 0x001893ea CLocalSection::~CLocalSection() + 40
8 RapportUtil1.dylib 0x0018e17b CSimplePersistentSection::~CSimplePersistentSection() + 97
9 RapportUtil1.dylib 0x00186e07 counted_ptr<IConfigurationSection>::release() + 57
10 RapportUtil1.dylib 0x00186512 SectionSynchronizer::~SectionSynchronizer() + 54
11 RapportUtil1.dylib 0x00186e07 counted_ptr<IConfigurationSection>::release() + 57
12 RapportUtil1.dylib 0x001885d8 std::pair<std::string const, counted_ptr<IConfigurationSection> >::~pair() + 26
13 RapportUtil1.dylib 0x00188628 __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::_M_delete_node(__gnu_cxx::_Hashtable_node<std::pair<std::string const, counted_ptr<IConfigurationSection> > >*) + 44
14 RapportUtil1.dylib 0x00188994 __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::clear() + 62
15 RapportUtil1.dylib 0x001889eb __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::~hashtable() + 23
16 RapportUtil1.dylib 0x00186791 CConfigurationManager::~CConfigurationManager() + 77
17 RapportUtil1.dylib 0x0019a8e3 counted_ptr<CConfigurationManager>::release() + 57
18 RapportUtil1.dylib 0x0019b348 configuration::~configuration() + 54
19 RapportUtil1.dylib 0x0019a113 counted_ptr<configuration>::release() + 57
20 libsystem_c.dylib 0x94a3eebf __cxa_finalize + 184
21 libsystem_c.dylib 0x94a41db9 exit + 23
22 rapportd 0x00002317 start + 63
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x912099ae kevent + 10
1 libdispatch.dylib 0x991cfc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x991cf7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x912090ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x94a070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x94a06e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x949eed2a start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x912090ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x94a070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x94a06e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x949eed2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x912090ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x94a070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x94a06e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x949eed2a start_wqthread + 30
Thread 5 Crashed:
0 rapportd 0x000013e2 0x1000 + 994
1 libsystem_c.dylib 0x94a045b7 _pthread_start + 344
2 libsystem_c.dylib 0x949eed4e thread_start + 34
Thread 5 crashed with X86 Thread State (32-bit):
eax: 0x000013e2 ebx: 0x0002c5a7 ecx: 0xbffff864 edx: 0xbffff85c
edi: 0xbffff868 esi: 0x00194b50 ebp: 0xb030af98 esp: 0xb030af3c
ss: 0x00000023 efl: 0x00010206 eip: 0x000013e2 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x000013e2
Logical CPU: 0
Binary Images:
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0x94922000 - 0x949ccfff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x949cd000 - 0x949d0ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x949d1000 - 0x949d2ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x949d3000 - 0x949dafff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x949db000 - 0x949e5ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x949e6000 - 0x949edff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x949ee000 - 0x94aabfeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x94aac000 - 0x94ad9ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x94ada000 - 0x94dfaff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x94edd000 - 0x94ee6ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x94f29000 - 0x94f29fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x94f2a000 - 0x94f6cffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x94f6d000 - 0x94fb1ff7 libGLU.dylib (8.9.2) <F33F6C73-7F89-3B5B-A50F-2AB57BBA314D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x94fb2000 - 0x94fb3fff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x94fb6000 - 0x950a7ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x950a8000 - 0x950b6ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x950cc000 - 0x950ccfff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x950cd000 - 0x950d4fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x950d5000 - 0x950d5fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x950d6000 - 0x95122fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x9523c000 - 0x95281ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9551d000 - 0x95822ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95823000 - 0x95c65fff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x95c66000 - 0x95c69ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x95c6a000 - 0x95c87fff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
0x95c88000 - 0x95cb5ffb com.apple.CoreServicesInternal (154.3 - 154.3) <A452602B-67CB-39C4-95EB-E59433C65774> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x95cb6000 - 0x95ecdfff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x95f0b000 - 0x95f0cffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x95fab000 - 0x95fb5fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x95fc8000 - 0x95fc8fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x95fc9000 - 0x95fffffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x96000000 - 0x96022fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x9607e000 - 0x96152ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x96153000 - 0x961b7ff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x961de000 - 0x961ecfff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x961ed000 - 0x96255ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96262000 - 0x9635aff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x9635b000 - 0x9637bffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x9637c000 - 0x963b7fef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x96736000 - 0x968f2ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x968f3000 - 0x96adbffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96adc000 - 0x96b1eff7 libcups.2.dylib (327.6) <D994A44F-CCDD-3D40-B732-79CB88F45908> /usr/lib/libcups.2.dylib
0x96f1c000 - 0x96f2afff com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96f2b000 - 0x96f2cfff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x96f2d000 - 0x96f4cff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x96f4d000 - 0x96fa7fff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x97114000 - 0x97114fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x97115000 - 0x97163ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x97164000 - 0x971a3ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x97229000 - 0x97de5ff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x97de6000 - 0x97e12ff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x97eef000 - 0x97f87fff com.apple.CoreServices.OSServices (557.6 - 557.6) <E1600639-3EEC-3DF8-BD40-747BB2117988> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x97f94000 - 0x97f9dff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x98698000 - 0x9869afff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9869b000 - 0x9869fffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x986a0000 - 0x986affff libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x986fd000 - 0x98798fff com.apple.CoreSymbolication (3.0 - 117) <F705A8CD-A04A-3A84-970A-7B04BC05DA97> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x98799000 - 0x9879cff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9879d000 - 0x9879dfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9879e000 - 0x987f8ffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x987f9000 - 0x98806ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x98807000 - 0x98815ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x98816000 - 0x98816ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x98817000 - 0x98893ff3 com.apple.Metadata (10.7.0 - 707.11) <F9BB5BBE-69D0-3309-8280-2303EB1DC455> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x98894000 - 0x9889afff libGFXShared.dylib (8.9.2) <F3B0E66D-5C47-3A5A-A2CD-F0C58E8322C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9889b000 - 0x9889ffff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x988a2000 - 0x988a9ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x988aa000 - 0x98959ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x989aa000 - 0x989abfff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x989ac000 - 0x98ab9ff3 com.apple.ImageIO.framework (3.2.1 - 850) <C964E877-660E-3482-ACF9-EC25DFEAF307> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98ac1000 - 0x98ad3fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x98ad4000 - 0x98ad7ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x98ae9000 - 0x98b0eff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x98b1e000 - 0x98b6dff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x98b6e000 - 0x98f26ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x98f27000 - 0x991caff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x991cb000 - 0x991ddff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x991de000 - 0x991e0ffd libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x991e1000 - 0x99243fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x99275000 - 0x992a8ffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x992f5000 - 0x99312fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x99313000 - 0x993fcff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x994f2000 - 0x9967bff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9967c000 - 0x996ebffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x99730000 - 0x9974eff3 com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x999cc000 - 0x99a6cff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x99a6d000 - 0x99a73fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x99a74000 - 0x99a84ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x99a85000 - 0x99a85fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x99ce3000 - 0x99d3aff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x99d3b000 - 0x99e57ffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x99e58000 - 0x99eeaffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x99eeb000 - 0x9a026ff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9a08e000 - 0x9a092fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9a093000 - 0x9a097ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x9a098000 - 0x9a0fcff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x9a108000 - 0x9a10afff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9a434000 - 0x9a434fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 119
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=117.4M resident=68.9M(59%) swapped_out_or_unallocated=48.5M(41%)
Writable regions: Total=32.1M written=848K(3%) resident=1084K(3%) swapped_out=0K(0%) unallocated=31.1M(97%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 1600K
MALLOC 21.3M
MALLOC guard page 48K
Memory tag=35 7428K
Stack 66.5M
VM_ALLOCATE 56K
__DATA 5452K
__DATA/__OBJC 172K
__IMAGE 528K
__LINKEDIT 31.6M
__OBJC 1524K
__OBJC/__DATA 8K
__PAGEZERO 4K
__TEXT 85.8M
__UNICODE 544K
mapped file 101.9M
shared memory 308K
=========== =======
TOTAL 324.4MHi Carolyn,
Thank you for your suggestion it seemed to do much better, and lasted the whole day but then it crashed again last night
Interval Since Last Panic Report: 139535 sec
Anonymous UUID: 4964D4DE-C0B4-4BF5-739A-DA67B363A129
Fri Jul 5 06:52:57 2013
panic(cpu 1 caller 0xffffff8009cb8655): Kernel trap at 0xffffff7f8af16af7, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001044e905c, CR3: 0x000000000c9fe000, CR4: 0x0000000000000660
RAX: 0xde531e715ebf009b, RBX: 0xffffff80220ae048, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000040
RSP: 0xffffff80890dbfa0, RBP: 0xffffff80890dbfb0, RSI: 0x0000000000000002, RDI: 0xdeadbeefdeadbeef
R8: 0xffffff807d58d078, R9: 0x0000000000988ddc, R10: 0xffffff80890dbd20, R11: 0xffffff7f8aed61c0
R12: 0xffffff807d58d000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8016105dc8
RFL: 0x0000000000010282, RIP: 0xffffff7f8af16af7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001044e905c, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80890dbc40 : 0xffffff8009c1d626
0xffffff80890dbcb0 : 0xffffff8009cb8655
0xffffff80890dbe80 : 0xffffff8009cce17d
0xffffff80890dbea0 : 0xffffff7f8af16af7
0xffffff80890dbfb0 : 0xffffff8009cb3137
Kernel Extensions in backtrace:
com.digidesign.fwfamily.driver(9.0f4)[EA9004EA-D8CD-1CA7-6281-17C82B2AF0EF]@0xf fffff7f8af08000->0xffffff7f8af29fff
dependency: com.apple.iokit.IOFireWireAVC(4.2.2)[F7D819BB-CD26-352B-BE6A-AB3040A06AEF]@0xff ffff7f8a8e5000
dependency: com.apple.iokit.IOAudioFamily(1.8.9fc11)[AB8DD2DD-43BD-3B7B-95F7-26E6E0BBF339]@ 0xffffff7f8aece000
dependency: com.apple.iokit.IOFireWireFamily(4.5.5)[A045A111-194F-3E54-A63E-E015DC69B862]@0 xffffff7f8a37b000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000009a00000
Kernel text base: 0xffffff8009c00000
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 17432848808837
last loaded kext at 260053975535: com.apple.filesystems.smbfs 1.8.4 (addr 0xffffff7f8bf58000, size 229376)
last unloaded kext at 229025294943: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8be6f000, size 8192)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.digidesign.fwfamily.driver 9.0f4
com.digidesign.iokit.DigiDal 10.3.6f14
com.apple.filesystems.smbfs 1.8.4
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.filesystems.ntfs 3.10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.kext.AMDFramebuffer 8.1.2
com.apple.ATIRadeonX2000 8.1.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Atheros40 600.72.2
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireAVC 4.2.2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.kext.AMD4600Controller 8.1.2
com.apple.kext.AMDSupport 8.1.2
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
CS6 for iMAC keep asking for serial number nearly everyday
Hello,
There is an iMAC (OSX 10.10) in my company which was purchased 2 years ago with CS6 Design Standard installed.
There was no problem at all after the purchase.
However recently, CS6 keep asking the user to type the serial number nearly everyday(see attached image); the software can be used normally once the serial number is entered.
The user is a general user without admin privilege. Anyway I have tried to closed all adobe products, login with admin account and enter the correct serial number, it works as usual; however after one or two days CS6 still asking for serial again... so I guess this problem shall not related to user account privilege.
I believe my serial key is a volume license key.
Any suggestion? Thanks.Fix the permissions on the relevant Library folders.
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
What is going on at Apple, mail keeps asking for a password, that when I enter, it ignores, my imac is telling me it cannot talk to the Yahoo server, but I can get through every time on Safari. This is driving me nuts!!!
you are lucky i will say,
i got problems with email, update,id,keyboard mistyping, wifi, they said they will send me one they never did, and don't reply anymore, after 55 days witha 3 years warranty. good luck. i swear it is true. -
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for some reason my imac now keeps asking me for my password for my emails (keeps turning them off)i have removed account and then set it back up again but is still doing it i have ticked the box to keep password
See if your Keychain needs any repairs: Utillities>Keychain Access and from the Keychain Access menu select Keychain First Aid, type your admin password where shown and click on 'verify'. Click on 'repair' if necessary.
More info here: http://support.apple.com/kb/PH7296 -
I cannot connect to my WI-FI with my new I phone 6plus all my other Apply equipment works Ipad and Imac my router is cisco Linksys us E2500.
Keeps asking for a password for Cisco system I have tried amin did not work. What is the answer?Hi rsparkman,
Welcome to Apple Support Communities.
The article linked below provides a lot of great information and troubleshooting suggestions that’ll help resolve the issue with your new iPhone 6 Plus not being able to join your Wi-Fi network.
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Cheers,
-Jason -
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Hi
My 2011 21.5 inch iMac keeps freezing. Strangely, the trackpad works but nothing on the screen reacts to moving the cursor around or clicking anywhere. requiring a restart (using the power button on the back).
When I then restart, I get an immediate error message saying "A graphics problem has been detected" and enables me to report the problem, which I do.
However, this happens several times a day and only since an upgrade to Yosemite and I have tried a software update.
Anyone have any solutions?
Many thanksHi Brenden
Thanks for your suggestions.
I have been trying to work out, by process of elimination, what the issue could be and it seemed to me that every time I could think of, I had Back To My Mac running.
I therefore removed my iCloud account from my iMac and reinstalled iCloud. Thus far I haven't had a repetition but I am monitoring it very clearly!
Best
Richard -
Computer keeps asking to be restarted after update
Its an old G4 450mz that is running OSX and has been updated regularly with each patch that has come out. For some reason after todays update it keeps wanting to be restarted. The message I get after each restart is that its been updated and needs to be restarted. Every restart gives me the same message. Is there a way out of this ? or a way to revert back to what I had previously ? Not much of tech guy just a mac user
Help me Obi Wan, your my only hope.Alis1968, welcome, bootup from the install CD (C key held down) and once the disk mounts (X window) open Disk Utility from the Main Menu under Installer. Choose your drive in the left column then select First Aid, now run the Repair, if it does not repair run it again. Now select the startup volume (with the OS) and run the Repair Permissions, quit Disk Utility.
Now go back up to the Main Menu under Install/Change Startup Disk and select your startup volume then Restart.
Now do a PRAM reset on startup.....
1. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
2. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
3. Release the keys.
Your computer's PRAM and the NVRAM are reset to the default values. The clock settings may be reset to a default date on some models.
If this does not solve the issue then take a look here.
Joe
ps. This is the 10.3 and later section, maybe that is why no one has answer your question until now. Your post does not say, but your profile does say 10.4.
Power Mac G4 Gigabit Ethernet Mac OS X (10.3.9) 1.5 GB Ram, ENCORE/ST G4, Tempo SATA, ATI Radeon 9000, Adaptec 4000 -
IMac keeps asking for user account password when changing Airport
Whenever I change anything in Airport (switching networks mainly) my iMac constantly prompts me to submit my user account password. All other macs don't do that. Any clues?
Suggest that if you haven't already taken the next steps....open System Preferences > Network > AirPort and delete the current wireless connection by highlighting the name of the network, then clicking the - (minus) button at the bottom of the connection list. Click OK and then Apply.
Open Macintosh HD > Applications > Utilities > KeyChain Access and locate the name of the wireless network, then highlight and delete that entry.
Restart your Mac to see if that will allow you to start fresh.
If still no luck, I'm afraid it's getting down to a re-installation of the operating system on the Mac.
Message was edited by: Bob Timmons -
My imac keeps asking for it's password.
If my iMac is idle for any short length of time it goes blank and asks for my password. this is really annoying. How can I stop this?
Uncheck this
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