Imac keeps restarting, imac keeps restarting

i did an update yesterday on my i mac ever since its been restarting itself and i have no clues really annying tho
can anyone help me ??

If you can't start up and log in in the usual way, try in safe mode.
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator. 
Safe mode is slower than normal, and some things won’t work at all. 
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t start in safe mode. 
If you're able to log in, launch the Console application in any of the following ways: 
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid. 
In the Console window, select 
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select 
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. 
I know the report is long, maybe several hundred lines. Please post all of it anyway. 
☞ If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead. 
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) 
☞ Please don’t post other kinds of diagnostic report.

Similar Messages

  • Troubleshoting help needed:  My iMac keeps crashing and restarting with a report detail: "spinlock application timed out"  What can I do to fix this?timed out"

    Troubleshooting help needed:  My iMac keeps crashing and restarting with a notice: "Spinlock application timed out"  What can I do?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
    Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

  • My 27' 2.4 GHz Intel Core i7, 12GB RAM iMac keeps restarting.

    My I wonder if anyone on here could help me.
    My 27' 2.4 GHz Intel Core i7, 12GB RAM iMac keeps restarting all the time. It's been happening for months now but has got worse and worse. It started when I was using programmes like adobe Pr & Ae but now it happens when I have only have safari or other small apps open.
    What happens is the screen freezes, I can hear a clicking should and then the machine just restarts all of a sudden.
    I get the message: 'Your computer was restarted because of a problem. Click report to see more detailed information and send a report to Apple' which I have done ever time for about 50+ times now in total. The 'problem details and system configuration' states the below:
    Anonymous UUID:       FEBCFAAA-61C7-8D9C-2EE9-AE3CD97B36AE
    Wed Mar 19 16:38:16 2014
    panic(cpu 4 caller 0xffffff8007adbe2e): Kernel trap at 0xffffff8007aa3f40, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff881841c4a0, CR3: 0x0000000052655054, CR4: 0x00000000000606e0
    RAX: 0xffffff80080d0320, RBX: 0x000000000000004e, RCX: 0x000000000000004e, RDX: 0xffffff881841c498
    RSP: 0xffffff8169f133e0, RBP: 0xffffff8169f13400, RSI: 0xffffff801841a098, RDI: 0xffffff80080d0800
    R8:  0xffffff8018427850, R9:  0xffffff8017e83ea8, R10: 0xffffff814214a010, R11: 0x0000000000000000
    R12: 0x0000000000000000, R13: 0xffffff803ce7ccb0, R14: 0x0000000000000031, R15: 0xffffff8017e83ea8
    RFL: 0x0000000000010293, RIP: 0xffffff8007aa3f40, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff881841c4a0, Error code: 0x0000000000000002, Fault CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff8169f13070 : 0xffffff8007a22fa9
    0xffffff8169f130f0 : 0xffffff8007adbe2e
    0xffffff8169f132c0 : 0xffffff8007af3326
    0xffffff8169f132e0 : 0xffffff8007aa3f40
    0xffffff8169f13400 : 0xffffff8007a9a317
    0xffffff8169f13720 : 0xffffff8007dff67e
    0xffffff8169f13750 : 0xffffff8007bd1a48
    0xffffff8169f13820 : 0xffffff8007bd355e
    0xffffff8169f13890 : 0xffffff8007bd0ed2
    0xffffff8169f13a30 : 0xffffff8007bd0715
    0xffffff8169f13cf0 : 0xffffff8007d6b1a6
    0xffffff8169f13d80 : 0xffffff8007bfd9b1
    0xffffff8169f13e00 : 0xffffff8007bf3565
    0xffffff8169f13e50 : 0xffffff8007defa7e
    0xffffff8169f13ef0 : 0xffffff8007defbf9
    0xffffff8169f13f50 : 0xffffff8007e3e363
    0xffffff8169f13fb0 : 0xffffff8007af3b26
    BSD process name corresponding to current thread: backupd
    Mac OS version:
    13C64
    Kernel version:
    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
    Kernel slide:     0x0000000007800000
    Kernel text base: 0xffffff8007a00000
    System model name: iMac12,2 (Mac-942B59F58194171B)
    System uptime in nanoseconds: 3498876429502
    last loaded kext at 261411815550: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f884ee000, size 65536)
    last unloaded kext at 322584529121: com.apple.driver.AppleUSBUHCI          656.4.1 (addr 0xffffff7f8870d000, size 65536)
    loaded kexts:
    net.telestream.driver.TelestreamAudio          1.1.0
    com.Cycling74.driver.Soundflower          1.6.6
    com.apple.filesystems.ntfs          3.11
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.14.15
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleMikeyDriver          2.6.0f1
    com.apple.driver.AppleHDA          2.6.0f1
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.kext.AMDFramebuffer          1.2.0
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleIntelHD3000Graphics          8.2.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.AMDRadeonX3000          1.2.0
    com.apple.kext.AMD6000Controller          1.2.0
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleIntelSNBGraphicsFB          8.2.4
    com.apple.driver.AppleThunderboltIP          1.1.2
    com.apple.iokit.SCSITaskUserClient          3.6.6
    com.apple.driver.AppleUSBCardReader          3.4.1
    com.apple.driver.AppleIRController          325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
    com.apple.driver.AirPort.Atheros40          700.74.5
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AppleUSBEHCI          660.4.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.kext.triggers          1.0
    com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.driver.AppleSMC          3.1.8
    com.apple.iokit.IOAcceleratorFamily          98.14
    com.apple.iokit.IOFireWireIP          2.2.6
    com.apple.kext.AMDSupport          1.2.0
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.AppleThunderboltEDMSink          2.1.3
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.1
    com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.iokit.IOUSBHIDDriver          660.4.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.driver.AppleThunderboltNHI          2.0.1
    com.apple.iokit.IOThunderboltFamily          3.2.7
    com.apple.iokit.IOEthernetAVBController          1.0.3b4
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IO80211Family          630.35
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    System Profile:
    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 12 GB, SMC 1.72f1
    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5690H
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Backup+ SL
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: Internal Memory Card Reader
    Thunderbolt Bus: iMac, Apple Inc., 22.1
    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 12 GB, SMC 1.72f1
    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5690H
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Backup+ SL
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: Internal Memory Card Reader
    Thunderbolt Bus: iMac, Apple Inc., 22.1
    I use my iMac daily for work and it happens from 4-10 times a day depending on what applications i'm using. More if I'm trying to render a video. It is really furstrating and keeps me from doing any work at all, I can't keep working like this but I have no choise. I really can't be without my computer for very long as I use it to do everything and I do not have another. Also I have all my files on the hard drive. I have bought a Seagate external HD to back up my files onto so I can make a genus bar appointment but everytime I run time machine or try to copy any of my files over to the external HD the machine restarts and disrupts the file transfer. So I can't even back up my files which are really important to me. I even had to retype this whole message becuase my imac restarted while I was fulling in this question.
    What is worse is that I bought the extra warrenty (Apple Care) which is due to expire sometime in March 2014 I'm unsure of the date. Might have expired already I don't know. So I need to get this fixed ASAP.
    Extra information on the machine:
    iMac
    27-inch, Mid 2011
    Processor  3.4 GHz Intel Core i7
    Memory  12 GB 1333 MHz DDR3
    Graphics  AMD Radeon HD 6970M 2048 MB
    Software  OS X 10.9.2 (13C64)
    Can anyone see from the information I have given about what could be wrong with my machine?
    Any help or assistance would be much appriciated.
    Thanks,
    James

    Hi.  I am currently having the same issue on my 2011 27"  3.1 GHz i5  with 12 GB 1333 MHz DDR3
    For the last couple of months I have been experiencing random restarts, power offs and so on.  I have already had this escalated and had my machine taken into Apple to run a Hardware test.  They redid the newest OSX version in store and ran the AHT for an hour and got no results.  The Genius Bar were asked by Apple Canada to run an all night test.  According to Apple they ran the test for 4 hours and got nothing.  I was then told to take the machine home and run it with just the memory that was original in the machine.  I stressed tested the video card with a benchmark tool called Heaven for 2 hours.  90C was the temp and no failure.  I did a Terminal "Yes" loop for a couple of hours and no failure on the CPU.  I ran the Apple Hardware Test for 11 minutes and this is the result.
    I also have a video of what happened after I restarted the test after about a 5 minute cooldown period.  20 minutes into the test the Imac stalled and made 3 long beeps over and over again like an alarm with a long pause between.  I took the memory out of the DIMM 0 & 1 slots and replaced them in the 2&3 slots rand the test and got nothing after 2 hours.  I put the memory back in the original spot and ran it again and got no results.  Apple contacted the "Genius" techs and they informed them that I had fixed the problem and everything should be good now.  I was also told to go ahead and transfer back over my Time Machine Backup.  Since this all happened I have had the Imac restart 2 times in the last almost 2 weeks and today got this error message
    Thu Mar 20 13:25:18 2014
    panic(cpu 1 caller 0xffffff80226dbe2e): Kernel trap at 0xffffff80228b3b40, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x0000000107b81000, CR3: 0x0000000025449000, CR4: 0x00000000000606e0
    RAX: 0xffffff803f364ab0, RBX: 0x00000000000063e0, RCX: 0xffffff8022c50100, RDX: 0x0000000000006300
    RSP: 0xffffff81842e3a60, RBP: 0xffffff81842e3aa0, RSI: 0xffffff803db9af08, RDI: 0x000000000000000f
    R8:  0x0000000000000804, R9:  0x0000000000000001, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x000000000501a8c0, R13: 0xffffff8022cf2840, R14: 0xdeadbeefdeadbeef, R15: 0x0000000000000804
    RFL: 0x0000000000010282, RIP: 0xffffff80228b3b40, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000107b81000, Error code: 0x0000000000000000, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff817b495df0 : 0xffffff8022622fa9
    0xffffff817b495e70 : 0xffffff80226dbe2e
    0xffffff817b496040 : 0xffffff80226f3326
    0xffffff817b496060 : 0xffffff80228b3b40
    0xffffff81842e3aa0 : 0xffffff80228e7a44
    0xffffff81842e3c00 : 0xffffff80228c88c6
    0xffffff81842e3c50 : 0xffffff80228c8bc2
    0xffffff81842e3e30 : 0xffffff80228b6d2d
    0xffffff81842e3e50 : 0xffffff8022852763
    0xffffff81842e3e80 : 0xffffff8022834f83
    0xffffff81842e3ea0 : 0xffffff802282b20c
    0xffffff81842e3f50 : 0xffffff802283207c
    0xffffff81842e3fb0 : 0xffffff80226d6ff7
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13C64
    Kernel version:
    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
    Kernel slide:     0x0000000022400000
    Kernel text base: 0xffffff8022600000
    System model name: iMac12,2 (Mac-942B59F58194171B)
    System uptime in nanoseconds: 44509557372694
    last loaded kext at 43534719525427: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa4e64000, size 49152)
    last unloaded kext at 43747598346449: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa4e64000, size 32768)
    loaded kexts:
    com.maudio.usb.fasttrackpro.driver 1.9.4
    com.avast.AvastFileShield 2.1.0
    com.avast.PacketForwarder 1.4
    com.jft.driver.PdaNetDrv 1.0.64
    com.orderedbytes.driver.ControllerMateFamily 4.4.3
    com.orderedbytes.driver.CMUSBDevices 4.4.3
    com.apple.filesystems.afpfs 11.1
    com.apple.nke.asp-tcp 8.0.1
    com.apple.driver.AppleBluetoothMultitouch 80.14
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AGPM 100.14.15
    com.apple.driver.AppleHWAccess 1
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 2.6.0f1
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.kext.AMDFramebuffer 1.2.0
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.AMDRadeonX3000 1.2.0
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.kext.AMD6000Controller 1.2.0
    com.apple.driver.AppleMikeyDriver 2.6.0f1
    com.apple.driver.AppleBacklight 170.3.5
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleIntelHD3000Graphics 8.2.4
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
    com.apple.iokit.SCSITaskUserClient 3.6.6
    com.apple.driver.AppleUSBCardReader 3.4.1
    com.apple.driver.AppleIRController 325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.5.1
    com.apple.driver.AppleUSBHub 666.4.0
    com.apple.driver.AppleFWOHCI 4.9.9
    com.apple.driver.AirPort.Atheros40 700.74.5
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AppleAHCIPort 3.0.0
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
    com.apple.security.SecureRemotePassword 1.0
    com.apple.driver.AppleMultitouchDriver 245.13
    com.apple.driver.AppleBluetoothHIDKeyboard 170.15
    com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
    com.apple.driver.AppleHIDKeyboard 170.15
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOSurface 91
    com.apple.iokit.IOBluetoothFamily 4.2.3f10
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.6.0f1
    com.apple.vecLib.kext 1.0.0
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.iokit.IOAcceleratorFamily 98.14
    com.apple.driver.AppleThunderboltEDMSink 2.1.3
    com.apple.kext.AMDSupport 1.2.0
    com.apple.AppleGraphicsDeviceControl 3.4.35
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleHDAController 2.6.0f1
    com.apple.iokit.IOHDAFamily 2.6.0f1
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.driver.AppleSMBusController 1.0.11d1
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
    com.apple.driver.AppleUSBAudio 2.9.5f4
    com.apple.iokit.IOAudioFamily 1.9.5fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.IOPlatformPluginFamily 5.7.0d10
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.2.7
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IO80211Family 630.35
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 675.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 12 GB, SMC 1.72f1
    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Network Service: Bluetooth PAN, Ethernet, en2
    Serial ATA Device: ST31000528AS, 1 TB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: Hub
    USB Device: FastTrack Pro
    USB Device: USB2.0 Hub
    USB Device: Internal Memory Card Reader
    USB Device: IR Receiver
    USB Device: Hub
    USB Device: USB Axiom 61
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    Thunderbolt Bus: iMac, Apple Inc., 22.1
    I would also like to add that The Second High Level tech I spoke to told me to use a program to take an image of what my computer was doing when the fresh install of Mavericks was installed and then again after the Time Machine restore.  I sent both and have had no response back. The "Engineers of Apple" would be taking a look at those files. This is what I was told anyway's.
    So I would like any advise because Apple hasn't been too helpful.  I haven't heard anything back at all. Its been a little while.  This seems that it could be an issue. I sat in the store speaking to a gentleman with a brand new iMac 27 inch that was having the same exact issues.  I was told his was newer so they were not the same.  The owner of the new iMac just rolled his eyes and laughed. James McConville seems to be having the same issue and I have read quite a few others before I saw this post from yesterday.
    Help Us Please. 

  • My iMac keeps crashing randomly and restarting with error

    I have asn iMac 2009 intel running OSX 10.8.4
    it keeps randomly crashing and restarting with error message
    "your compter crashed because of a problem"
    Process:         rapportd [222]
    Path:            /Library/Rapport/*/rapportd
    Identifier:      rapportd
    Version:         ???
    Code Type:       X86 (Native)
    Parent Process:  launchd [169]
    User ID:         501
    Date/Time:       2013-07-04 10:09:02.186 +0200
    OS Version:      Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Crashed Thread:  5
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000000013e2
    VM Regions Near 0x13e2:
        __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Library/Rapport/*
    --> __TEXT                 0000000000001000-0000000000065000 [  400K] r-x/rwx SM=COW  /Library/Rapport/*
        __DATA                 0000000000065000-000000000006f000 [   40K] rw-/rwx SM=COW  /Library/Rapport/*
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_c.dylib                       0x949f0644 strlen + 20
    1   rapportd                                0x0001ae55 dictionary_findp + 22
    2   rapportd                                0x0001bcac counters_add_get_dict + 61
    3   rapportd                                0x0001d621 pool_redel + 92
    4   rapportd                                0x0001ba31 pool_clear + 121
    5   rapportd                                0x0001beaf pool_free_impl + 52
    6   rapportd                                0x0001dbf7 dictionary_free + 79
    7   RapportUtil1.dylib                      0x001893ea CLocalSection::~CLocalSection() + 40
    8   RapportUtil1.dylib                      0x0018e17b CSimplePersistentSection::~CSimplePersistentSection() + 97
    9   RapportUtil1.dylib                      0x00186e07 counted_ptr<IConfigurationSection>::release() + 57
    10  RapportUtil1.dylib                      0x00186512 SectionSynchronizer::~SectionSynchronizer() + 54
    11  RapportUtil1.dylib                      0x00186e07 counted_ptr<IConfigurationSection>::release() + 57
    12  RapportUtil1.dylib                      0x001885d8 std::pair<std::string const, counted_ptr<IConfigurationSection> >::~pair() + 26
    13  RapportUtil1.dylib                      0x00188628 __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::_M_delete_node(__gnu_cxx::_Hashtable_node<std::pair<std::string const, counted_ptr<IConfigurationSection> > >*) + 44
    14  RapportUtil1.dylib                      0x00188994 __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::clear() + 62
    15  RapportUtil1.dylib                      0x001889eb __gnu_cxx::hashtable<std::pair<std::string const, counted_ptr<IConfigurationSection> >, std::string, __gnu_cxx::hash<std::string>, std::_Select1st<std::pair<std::string const, counted_ptr<IConfigurationSection> > >, std::equal_to<std::string>, std::allocator<counted_ptr<IConfigurationSection> > >::~hashtable() + 23
    16  RapportUtil1.dylib                      0x00186791 CConfigurationManager::~CConfigurationManager() + 77
    17  RapportUtil1.dylib                      0x0019a8e3 counted_ptr<CConfigurationManager>::release() + 57
    18  RapportUtil1.dylib                      0x0019b348 configuration::~configuration() + 54
    19  RapportUtil1.dylib                      0x0019a113 counted_ptr<configuration>::release() + 57
    20  libsystem_c.dylib                       0x94a3eebf __cxa_finalize + 184
    21  libsystem_c.dylib                       0x94a41db9 exit + 23
    22  rapportd                                0x00002317 start + 63
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x912099ae kevent + 10
    1   libdispatch.dylib                       0x991cfc71 _dispatch_mgr_invoke + 993
    2   libdispatch.dylib                       0x991cf7a9 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x912090ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x94a070ac _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x94a06e79 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x949eed2a start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib                  0x912090ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x94a070ac _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x94a06e79 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x949eed2a start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib                  0x912090ee __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x94a070ac _pthread_workq_return + 45
    2   libsystem_c.dylib                       0x94a06e79 _pthread_wqthread + 448
    3   libsystem_c.dylib                       0x949eed2a start_wqthread + 30
    Thread 5 Crashed:
    0   rapportd                                0x000013e2 0x1000 + 994
    1   libsystem_c.dylib                       0x94a045b7 _pthread_start + 344
    2   libsystem_c.dylib                       0x949eed4e thread_start + 34
    Thread 5 crashed with X86 Thread State (32-bit):
      eax: 0x000013e2  ebx: 0x0002c5a7  ecx: 0xbffff864  edx: 0xbffff85c
      edi: 0xbffff868  esi: 0x00194b50  ebp: 0xb030af98  esp: 0xb030af3c
       ss: 0x00000023  efl: 0x00010206  eip: 0x000013e2   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x000013e2
    Logical CPU: 0
    Binary Images:
        0x1000 -    0x64fef +rapportd (???) <322EF040-125E-3D79-4A2F-01BB8B1415E9> /Library/Rapport/*/rapportd
       0xaf000 -   0x147ff7 +RapportWR.dylib (1) <A50472EA-F9E8-3C45-E173-216263532AEC> /Library/Rapport/*/RapportWR.dylib
      0x16e000 -   0x2faffb +RapportUtil1.dylib (1) <087D94DE-7376-A5E6-C000-2895F7D0AA60> /Library/Rapport/*/RapportUtil1.dylib
      0x3f8000 -   0x420fef +librooksbas.dylib (1) <75079BEF-ED76-12F6-5973-3B4584AFA1E4> /Library/Rapport/*/librooksbas.dylib
      0x718000 -   0x725ff3  com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    0x8fe5a000 - 0x8fe8ce57  dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
    0x90007000 - 0x90008fff  libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
    0x90009000 - 0x9006ffff  com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x9008a000 - 0x901d8ff3  com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x9020a000 - 0x9022efff  com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x9022f000 - 0x9023bff7  com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x9023c000 - 0x90246fff  libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
    0x90343000 - 0x90356ff9  com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    0x903a0000 - 0x903b9fff  com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x903ba000 - 0x903c6ffa  com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x91100000 - 0x91104fff  com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x91105000 - 0x9110efff  com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    0x9113f000 - 0x911f3fff  com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x911f4000 - 0x9120effc  libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
    0x9120f000 - 0x91212fff  com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x91213000 - 0x91261ffb  libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x91262000 - 0x91293fff  com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x91294000 - 0x912b1ff7  libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
    0x9132e000 - 0x9132efff  com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x91333000 - 0x91716fff  com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x91717000 - 0x91772fff  com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x91773000 - 0x917d4fff  com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <A3B911DB-77DF-3037-A47A-634B08E5727D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9181d000 - 0x91825fff  libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
    0x92349000 - 0x923beff7  com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x92431000 - 0x9244dfff  libPng.dylib (850) <26AD967A-D55E-3C5A-A643-D9953136DE58> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x9244e000 - 0x92459fff  libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
    0x9245a000 - 0x924c2fe7  libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x92524000 - 0x92548fff  libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x927f8000 - 0x9283afff  libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
    0x9283b000 - 0x92860ffb  com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x92861000 - 0x928b8ff3  com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x92913000 - 0x929aaff7  com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x929ab000 - 0x929c1fff  com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x929c8000 - 0x929d4ff8  libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
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    0x98b6e000 - 0x98f26ffa  libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x98f27000 - 0x991caff3  com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
    0x991cb000 - 0x991ddff7  libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
    0x991de000 - 0x991e0ffd  libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
    0x991e1000 - 0x99243fff  libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
    0x99275000 - 0x992a8ffb  com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x992f5000 - 0x99312fff  libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
    0x99313000 - 0x993fcff7  libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
    0x994f2000 - 0x9967bff7  com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x9967c000 - 0x996ebffb  com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x99730000 - 0x9974eff3  com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x999cc000 - 0x99a6cff7  com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x99a6d000 - 0x99a73fff  com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x99a74000 - 0x99a84ff2  com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x99a85000 - 0x99a85fff  com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x99ce3000 - 0x99d3aff7  com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
    0x99d3b000 - 0x99e57ffb  com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x99e58000 - 0x99eeaffb  libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x99eeb000 - 0x9a026ff7  libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x9a08e000 - 0x9a092fff  com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x9a093000 - 0x9a097ffe  libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
    0x9a098000 - 0x9a0fcff3  libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
    0x9a108000 - 0x9a10afff  com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x9a434000 - 0x9a434fff  com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 119
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=117.4M resident=68.9M(59%) swapped_out_or_unallocated=48.5M(41%)
    Writable regions: Total=32.1M written=848K(3%) resident=1084K(3%) swapped_out=0K(0%) unallocated=31.1M(97%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG shared images                     96K
    CoreServices                       1600K
    MALLOC                             21.3M
    MALLOC guard page                    48K
    Memory tag=35                      7428K
    Stack                              66.5M
    VM_ALLOCATE                          56K
    __DATA                             5452K
    __DATA/__OBJC                       172K
    __IMAGE                             528K
    __LINKEDIT                         31.6M
    __OBJC                             1524K
    __OBJC/__DATA                         8K
    __PAGEZERO                            4K
    __TEXT                             85.8M
    __UNICODE                           544K
    mapped file                       101.9M
    shared memory                       308K
    ===========                      =======
    TOTAL                             324.4M

    Hi Carolyn,
    Thank you for your suggestion it seemed to do much better, and lasted the whole day but then it crashed again last night
    Interval Since Last Panic Report:  139535 sec
    Anonymous UUID:                    4964D4DE-C0B4-4BF5-739A-DA67B363A129
    Fri Jul  5 06:52:57 2013
    panic(cpu 1 caller 0xffffff8009cb8655): Kernel trap at 0xffffff7f8af16af7, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x00000001044e905c, CR3: 0x000000000c9fe000, CR4: 0x0000000000000660
    RAX: 0xde531e715ebf009b, RBX: 0xffffff80220ae048, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000040
    RSP: 0xffffff80890dbfa0, RBP: 0xffffff80890dbfb0, RSI: 0x0000000000000002, RDI: 0xdeadbeefdeadbeef
    R8:  0xffffff807d58d078, R9:  0x0000000000988ddc, R10: 0xffffff80890dbd20, R11: 0xffffff7f8aed61c0
    R12: 0xffffff807d58d000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff8016105dc8
    RFL: 0x0000000000010282, RIP: 0xffffff7f8af16af7, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x00000001044e905c, Error code: 0x0000000000000000, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80890dbc40 : 0xffffff8009c1d626
    0xffffff80890dbcb0 : 0xffffff8009cb8655
    0xffffff80890dbe80 : 0xffffff8009cce17d
    0xffffff80890dbea0 : 0xffffff7f8af16af7
    0xffffff80890dbfb0 : 0xffffff8009cb3137
          Kernel Extensions in backtrace:
             com.digidesign.fwfamily.driver(9.0f4)[EA9004EA-D8CD-1CA7-6281-17C82B2AF0EF]@0xf fffff7f8af08000->0xffffff7f8af29fff
                dependency: com.apple.iokit.IOFireWireAVC(4.2.2)[F7D819BB-CD26-352B-BE6A-AB3040A06AEF]@0xff ffff7f8a8e5000
                dependency: com.apple.iokit.IOAudioFamily(1.8.9fc11)[AB8DD2DD-43BD-3B7B-95F7-26E6E0BBF339]@ 0xffffff7f8aece000
                dependency: com.apple.iokit.IOFireWireFamily(4.5.5)[A045A111-194F-3E54-A63E-E015DC69B862]@0 xffffff7f8a37b000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12E55
    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    Kernel slide:     0x0000000009a00000
    Kernel text base: 0xffffff8009c00000
    System model name: iMac10,1 (Mac-F2268CC8)
    System uptime in nanoseconds: 17432848808837
    last loaded kext at 260053975535: com.apple.filesystems.smbfs          1.8.4 (addr 0xffffff7f8bf58000, size 229376)
    last unloaded kext at 229025294943: com.apple.driver.AppleFileSystemDriver          3.0.1 (addr 0xffffff7f8be6f000, size 8192)
    loaded kexts:
    com.paceap.kext.pacesupport.snowleopard          5.9.1
    com.digidesign.fwfamily.driver          9.0f4
    com.digidesign.iokit.DigiDal          10.3.6f14
    com.apple.filesystems.smbfs          1.8.4
    com.apple.driver.AppleBluetoothMultitouch          75.19
    com.apple.filesystems.ntfs          3.10
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AGPM          100.12.87
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDA          2.3.7fc4
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.4f2
    com.apple.driver.AppleMikeyDriver          2.3.7fc4
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.1.4f2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.kext.AMDFramebuffer          8.1.2
    com.apple.ATIRadeonX2000          8.1.2
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleUSBCardReader          3.1.7
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AirPort.Atheros40          600.72.2
    com.apple.driver.AppleAHCIPort          2.5.2
    com.apple.nvenet          2.0.19
    com.apple.driver.AppleUSBHub          5.5.5
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleUSBOHCI          5.2.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2.1
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.IOBluetoothHIDDriver          4.1.4f2
    com.apple.driver.AppleMultitouchDriver          235.29
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOFireWireAVC          4.2.2
    com.apple.driver.AppleHDAController          2.3.7fc4
    com.apple.iokit.IOHDAFamily          2.3.7fc4
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.iokit.IOBluetoothFamily          4.1.4f2
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.IOPlatformPluginFamily          5.3.0d51
    com.apple.driver.AppleGraphicsControl          3.4.5
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.kext.AMD4600Controller          8.1.2
    com.apple.kext.AMDSupport          8.1.2
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.driver.AppleUSBHIDKeyboard          170.2
    com.apple.driver.AppleHIDKeyboard          170.2
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.driver.AppleUSBMergeNub          5.5.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IO80211Family          530.4
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBUserClient          5.5.5
    com.apple.iokit.IOUSBFamily          5.6.0
    com.apple.driver.NVSMU          2.2.9
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0

  • The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

    Try below steps once
    click Gear icon on the top Right corner and Quit Creative Cloud App
    Click on Finder and then hold Command + Shift + G keys on your keypad
    It will open Go to folder window, type  exactly ~/Library and click on Go
    Make sure to open ~/Library not /Library (  there will be two Library folders )
    Then open Application Support > Adobe folders
    Trash AAMUpdater and OOBE folders.
    Then launch Creative Could and check.

  • Can anyone help me get my iMac to reboot?  I get a gray "curtain" over the start up screen saying I need to restart my computer but it won't restart.  I just keep getting the same message every time.

    Can anyone help me get my iMac to reboot?  I get a gray "curtain" over the light gray start up screen with a message that I need to restart my computer and to hold the power button until it powers off and then press the power button again to restart.  It just does this over and over again and won't restart.

    Yeah, as necronym stated, it is a hardware issue and more than likely a RAM problem. Disconnect everything from the computer except keyboard and mouse and try again. If it still happens try removing one and/or swapping your RAM sticks over. Keep trying until you have eliminated all possible combinations. Just put a mark on one RAM stick so you know what have tried. If it still fails to boot properly you should probably replace your RAM, but that is no guarantee of success. Have a look at this link for more info on a Kernel Panic.
    The X-Lab - http://www.thexlab.com/faqs/kernelpanics.html
    Does the display look like this?

  • I have an iMac that I am running OSX 10.8.3 on.  I keep trying to install 10.8.4 but it will not install.  I tried updating and installing several times and it restarts the computer but it will not install the software.  My machine is about 8 months old.

    I have an iMac that I am running OSX 10.8.3 on.  I keep trying to install 10.8.4 but it will not install.  I tried updating and installing several times and it restarts the computer but it will not install the software.  My machine is about 8 months old so, it's in the newish range.  HELP!

    Sometimes the App Store version doesn't work correctly. In this case, install 10.8.4 with the Combo version > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US
    The Combo installer is the safest way to update OS X, and it allows you to update more than one computer with a single download

  • All of a sudden I keep getting message that my computer must be restarted and it freezes. I restart it and within minutes it happens again. This is a 27 inch iMac with latest system and software

    All of a sudden I keep getting message that my computer must be restarted and it freezes. I restart it and within minutes it happens again. This is a 27 inch iMac with latest system and software. Any ideas of what is wrong and how to fix it?

    10.7.5 is not the latest system, 10.8.3 is. However your message sounds like  a Kernel Panic, does the message look similar to About "You need to restart your computer" (kernel panic) messages? If so, then if you can get the machine to restart normally then please post the Kernel Panic Report which you can find by following directions in How to log a kernel panic. Please post back with the KP log, and we can take a look. However if the machine continues to not restart then my guess is a hardware failure suck as a hard disk or failed RAM in which case you should take it into your local Apple Store or AASP for repair.

  • My 2007 iMac keeps randomly restarting.

    Running latest Mavericks on my late 2007 iMac. Recently had to do a Time Machine recovery and since my machine randomly restarts by itself when left unattended. While monitoring Console the following message keeps repeating and suspect it is the root of the problem.....
    6/26/14 5:04:46.570 PM com.apple.launchd.peruser.501[225]: (com.hp.help.tocgenerator) Throttling respawn: Will start in 10 seconds
    6/26/14 5:04:47.607 PM com.apple.launchd.peruser.501[225]: (com.hp.help.tocgenerator) Throttling respawn: Will start in 9 seconds
    Any idea's what this means and what would be causing ?
    Thanks for any help.

    You apparently have some possibly incompatible HP software installed. Note the filename: com.hp.help.tocgenerator. I suggest you uninstall any HP software you now have installed on the computer after which you will need to restart. What would be more helpful: Mac OS X- How to log a kernel panic.
    Uninstalling Software: The Basics
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    There are many utilities that can uninstall applications.  Here is a selection:
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        3. Automaton
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        6. CleanApp
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        9. Uninstaller
      10. Spring Cleaning
    For more information visit The XLab FAQs and read the FAQ on removing software.

  • My imac OS 10.8.4 keeps crashing and restarting "due to problem"

    My imac running OS X 10.8.4, with the group update installed keeps crashing and restarting itself at various intervals and running different software each time. This last time, I tried to double check the 10.8.4 group update was installed, ran it and the install seemed to complete, but then upon restart, I still got the "your computer was restarted due to a problem" message. I also got this message when I restarted in safe mode - and I selected the restart from the apple menu.
    Here is the latest Problem Report, below. Please let me know what additional information might be helpful to help figure this out. It's making it impossible to get any work done.
    Interval Since Last Panic Report:  105 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    270CC900-4997-818F-856D-36400CE38834
    Tue Aug 27 19:58:01 2013
    panic(cpu 3 caller 0xffffff80002b8655): Kernel trap at 0xffffff8000287cc1, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000102c100b0, CR3: 0x00000000082b5004, CR4: 0x00000000000606e0
    RAX: 0xff7fff8008980dc0, RBX: 0xffffff80042d9d58, RCX: 0x00000000000105d6, RDX: 0x0000000000029417
    RSP: 0xffffff80de363bf0, RBP: 0xffffff80de363c10, RSI: 0x000000002540be40, RDI: 0xffffff80037802e8
    R8:  0xfffffffffffff000, R9:  0xffffff80088dddf8, R10: 0x0000000123470000, R11: 0x00000000ffffff00
    R12: 0x00000000000105d6, R13: 0xffffff80042d3110, R14: 0xffffff80037802e8, R15: 0xffffff8002f78000
    RFL: 0x0000000000010246, RIP: 0xffffff8000287cc1, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000102c100b0, Error code: 0x0000000000000000, Fault CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff80de363890 : 0xffffff800021d626
    0xffffff80de363900 : 0xffffff80002b8655
    0xffffff80de363ad0 : 0xffffff80002ce17d
    0xffffff80de363af0 : 0xffffff8000287cc1
    0xffffff80de363c10 : 0xffffff80002893a8
    0xffffff80de363c30 : 0xffffff80002894e8
    0xffffff80de363c70 : 0xffffff80002774d5
    0xffffff80de363cd0 : 0xffffff800027c637
    0xffffff80de363d00 : 0xffffff8000276524
    0xffffff80de363d30 : 0xffffff80002759b0
    0xffffff80de363d70 : 0xffffff800026737c
    0xffffff80de363e60 : 0xffffff800026b0e0
    0xffffff80de363e90 : 0xffffff8000235d03
    0xffffff80de363ed0 : 0xffffff80005566d7
    0xffffff80de363f40 : 0xffffff8000556479
    0xffffff80de363f50 : 0xffffff80005e16aa
    0xffffff80de363fb0 : 0xffffff80002ce9c3
    BSD process name corresponding to current thread: fsck_hfs
    Boot args: -x
    Mac OS version:
    12E55
    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    System model name: iMac12,1 (Mac-942B5BF58194151B)
    System uptime in nanoseconds: 51576537420
    last loaded kext at 3090633002: com.apple.driver.AppleThunderboltDPOutAdapter          1.8.9 (addr 0xffffff7f80e7e000, size 40960)
    loaded kexts:
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.driver.AppleUSBCardReader          3.1.7
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.driver.XsanFilter          404
    com.apple.BootCache          34
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AirPort.Atheros40          600.72.2
    com.apple.iokit.AppleBCM5701Ethernet          3.6.1b4
    com.apple.driver.AppleUSBHub          5.5.5
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleAHCIPort          2.5.2
    com.apple.driver.AppleUSBUHCI          5.2.5
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.security.quarantine          2.1
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.AppleThunderboltDPOutAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
    com.apple.iokit.IOAHCISerialATAPI          2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.5.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.driver.AppleThunderboltNHI          1.7.8
    com.apple.iokit.IOThunderboltFamily          2.4.0
    com.apple.iokit.IO80211Family          530.4
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBUserClient          5.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.6.0
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.TMSafetyNet          7
    com.apple.security.sandbox          220.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 1.71f22
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
    Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 0 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST3500418AS, 500.11 GB
    Serial ATA Device: OPTIARC DVD RW AD-5690H
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: USB 2.0 Hub [MTT], 0x1a40  (TERMINUS TECHNOLOGY INC.), 0x0101, 0xfa130000 / 5
    USB Device: ICEMOUSE2 USB Optical Mouse, 0x2222, 0x3114, 0xfa133000 / 9
    USB Device: Macally ICEKEY Keyboard, 0x2222, 0x0014, 0xfa132000 / 10
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: DTZ-2100, 0x056a  (WACOM Co., Ltd.), 0x003f, 0xfd140000 / 5
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

    Another report, upon trying to restart in safe mode (please help!):
    Interval Since Last Panic Report:  712 sec
    Panics Since Last Report:          4
    Anonymous UUID:                    270CC900-4997-818F-856D-36400CE38834
    Tue Aug 27 20:15:10 2013
    panic(cpu 3 caller 0xffffff80002b8655): Kernel trap at 0xffffff80002884f2, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x00007fc00c060000, CR3: 0x000000005929a061, CR4: 0x00000000000606e0
    RAX: 0xff7fff800404c160, RBX: 0x000000000000004f, RCX: 0xffffff80008be150, RDX: 0x000000000000004f
    RSP: 0xffffff80e735b5f0, RBP: 0xffffff80e735b610, RSI: 0xffffff80051d9200, RDI: 0xffffff80008be150
    R8:  0xffffff80051e21b8, R9:  0xffffff8004872b28, R10: 0xffffff80008bdc60, R11: 0x0000000000000000
    R12: 0x0000000040000800, R13: 0xffffff800c90b340, R14: 0x0000000000000030, R15: 0xffffff8004872b28
    RFL: 0x0000000000010206, RIP: 0xffffff80002884f2, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x00007fc00c060000, Error code: 0x0000000000000000, Fault CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff80e735b290 : 0xffffff800021d626
    0xffffff80e735b300 : 0xffffff80002b8655
    0xffffff80e735b4d0 : 0xffffff80002ce17d
    0xffffff80e735b4f0 : 0xffffff80002884f2
    0xffffff80e735b610 : 0xffffff8000288f05
    0xffffff80e735b640 : 0xffffff8000263002
    0xffffff80e735b7d0 : 0xffffff80002b8259
    0xffffff80e735b9a0 : 0xffffff80002ce17d
    0xffffff80e735b9c0 : 0xffffff80002b2409
    0xffffff80e735bb40 : 0xffffff80002b0aab
    0xffffff80e735bb90 : 0xffffff800056911e
    0xffffff80e735bbd0 : 0xffffff80002e8531
    0xffffff80e735bc30 : 0xffffff800032823a
    0xffffff80e735bd20 : 0xffffff80004faa0f
    0xffffff80e735bdb0 : 0xffffff8000311bcd
    0xffffff80e735be00 : 0xffffff8000307ba9
    0xffffff80e735be50 : 0xffffff800057693e
    0xffffff80e735bef0 : 0xffffff8000576762
    0xffffff80e735bf50 : 0xffffff80005e16aa
    0xffffff80e735bfb0 : 0xffffff80002ce9c3
    BSD process name corresponding to current thread: com.apple.dock.e
    Boot args: -x
    Mac OS version:
    12E55
    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    System model name: iMac12,1 (Mac-942B5BF58194151B)
    System uptime in nanoseconds: 122148671109
    last loaded kext at 83273010483: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f812e4000, size 28672)
    loaded kexts:
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.12.87
    com.apple.kext.AMDFramebuffer          8.1.2
    com.apple.driver.AppleMuxControl          3.4.5
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.4f2
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.2
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.driver.AppleUSBCardReader          3.1.7
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.XsanFilter          404
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.BootCache          34
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AirPort.Atheros40          600.72.2
    com.apple.driver.AppleUSBHub          5.5.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.iokit.AppleBCM5701Ethernet          3.6.1b4
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleAHCIPort          2.5.2
    com.apple.driver.AppleUSBUHCI          5.2.5
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.security.quarantine          2.1
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.4f2
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2
    com.apple.driver.AppleGraphicsControl          3.4.5
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.IOPlatformPluginFamily          5.3.0d51
    com.apple.kext.AMD6000Controller          8.1.2
    com.apple.kext.AMDSupport          8.1.2
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.kext.triggers          1.0
    com.apple.driver.AppleThunderboltDPOutAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.1
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.5.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.driver.AppleThunderboltNHI          1.7.8
    com.apple.iokit.IOThunderboltFamily          2.4.0
    com.apple.iokit.IO80211Family          530.4
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBUserClient          5.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.6.0
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.TMSafetyNet          7
    com.apple.security.sandbox          220.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 1.71f22
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
    Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST3500418AS, 500.11 GB
    Serial ATA Device: OPTIARC DVD RW AD-5690H
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: DTZ-2100, 0x056a  (WACOM Co., Ltd.), 0x003f, 0xfd140000 / 5
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: USB 2.0 Hub [MTT], 0x1a40  (TERMINUS TECHNOLOGY INC.), 0x0101, 0xfa130000 / 5
    USB Device: ICEMOUSE2 USB Optical Mouse, 0x2222, 0x3114, 0xfa133000 / 8
    USB Device: Macally ICEKEY Keyboard, 0x2222, 0x0014, 0xfa132000 / 7
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

  • My iMac screen keeps showing pixels of previously opened documents and Safari tabs and hour or two after closing them. The shadow of those opened documents are still there hours later after shutting down and restarting my computer. What is happening

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    Even when I swipe to the dashboard the outlines are still there when I know they should not be.
    The shadow of those opened documents are still there hours later after shutting down and restarting my computer.
    What is happening and what shall I do? Thanks in advance.

    Not much to go on in your product info, but maybe this will help: iMac (27-inch): AMD Radeon 6970M Video Card Replacement Program. If not, then it's time to visit an Apple repair station.
    27" i7 iMac (Mid 2011) refurb, OS X Mavericks (10.9.4), ML & SL, G4 450 MP w/Leopard, 9.2.2

  • IMac keeps asking to be restarted

    My iMac keeps asking me to re-power up. After I do this, the screen comes back with the same request to re-power (restart) the computer.
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    2. Unplug all cables from the computer, including the power cord.
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    5. Let go of the power button.
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    You can also run Disk Utility to check your drive:
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
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  • Why does my iMac display keep shutting off?  Computer still running in the background.  I've tried unplugging and restarting, to no avail.

    Why does my iMac display keep shutting off?  Computer still running in the background.  I've tried unplugging and restarting, to no avail.    The computer is well out of warranty - about 7-8 years old, running 10.6.8

    Checked.... the settings had not been inadvertently changed, but I did move the scroll and reset them back to the original.   Hasn't shut off again.... yet.   Will re-post with follow-up one way or the other.   Thanks.

  • Imac keeps restarting on its own after installing update X?

    Imac keeps restarting on its own after installing update X?

    What do you mean "update X"? What update are you referring to?

  • IMac keeps restarting on its own

    My IMac keeps restarting on its own. It never really gets to the desktop when it restarts. Everytime it starts over, it gives me a message stating that it restarted because of a problem. I'm afraid It might be infected with some type of virus (if it's at all possible). Iupdated the OS to Mountain Lion a few days ago could that be the reason? I also tried to download some programs but erased them before installing anything. Could it have been me? Did I get my baby sick?

    Much to my dismay I don't have Applecare (that will change soon).
    GeekSqad at bestbuy was not able to help, despite the $170 buck I dished out so I'd get help for the next 2 years.
    Called applecare anyway (cause bestbuy know very little about Macs) and even though I don't have their service, after hours of trying different things, we couldn't fix the issue anyway. Later, on my own, I went ahead and re-installed Mountain Lion from the restore menu (command+R) and the computer seems to be working fine. Hope this helps someone else.
    Thanks again Mr. Boyd

  • HELP!  iMac (early 2008) keeps freezing or restarts.

    Problem description:
    iMac, early 2008, 20 inch screen keeps freezing or restarts.
    EtreCheck version: 2.1.4 (107)
    Report generated December 17, 2014 at 11:27:04 AM EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (20-inch, Early 2008) (Verified)
      iMac - model: iMac8,1
      1 2.66 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR2 SDRAM 800 MHz ok
      BANK 1/DIMM1
      1 GB DDR2 SDRAM 800 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 2600 Pro - VRAM: 256 MB
      iMac 1680 x 1050
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:7:33
    Disk Information: ℹ️
      WDC WD20EZRX-00D8PB0 disk0 : (2 TB)
      EFI (disk0s1) <not mounted> : 210 MB
      HD (disk0s2) / : 999.51 GB (664.35 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HD 2 (disk0s4) /Volumes/HD 2 : 999.89 GB (288.69 GB free)
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      HP Photosmart C4500 series
      Mitsumi Electric Hub in Apple Extended USB Keyboard
      Mitsumi Electric Apple Extended USB Keyboard
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Toast 11 Titanium/Spin Doctor.app
      [not loaded] com.hzsystems.terminus.driver (4) [Support]
      /System/Library/Extensions
      [not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Support]
      [not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
      /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
      [not loaded] com.roxio.TDIXController (2.0) [Support]
    Startup Items: ℹ️
      HDDFanControlDaemon: Path: /Library/StartupItems/HDDFanControlDaemon
      Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [invalid?] .plist (hidden) [Support]
      /usr/local/libexec/TorchUpdater /usr/local/libexec/TorchUpdater --hello=torch
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.flipvideo.FlipShareServer.launchd.plist [Support]
      [running] com.iobit.AMCDaemon.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
      [loaded] com.rogueamoeba.instanton-agent.plist [Support]
      [running] net.exirion.ssdfanctrl.plist [Support]
      [loaded] net.sourceforge.MonolingualHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.iobit.AMCUpdate.plist [Support]
      [not loaded] com.user.UninstallAD.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
      smcFanControl ApplicationHidden (/Applications/smcFanControl.app)
      Dropbox Application (/Applications/Dropbox.app)
      Rogue Amoeba Schedule Helper Application (/Library/Application Support/Audio Hijack Pro/Rogue Amoeba Schedule Helper.app)
      Google Chrome Application (/Applications/Google Chrome.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
      HPEventHandler UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      iPhotoPhotocast: Version: 7.0
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      Google Earth Web Plug-in: Version: 7.1 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    Safari Extensions: ℹ️
      Slick Savings [Cached] Adware! [Remove]
      Ultimate Status Bar [Installed]
      Facebook Photo Zoom [Cached]
      Facebook Cleaner [Installed]
      WOT [Installed]
      DuckDuckGo [Installed]
      Facebook Improved [Installed]
      Turn Off the Lights [Installed]
      Ebay Shopping Assistant [Cached] Adware! [Remove]
      AdBlock [Installed]
      Awesome Screenshot [Cached]
      Amazon Shopping Assistant [Cached] Adware! [Remove]
      Searchme [Cached] Adware! [Remove]
      clea.nr Videos [Installed]
    3rd Party Preference Panes: ℹ️
      Déjà Vu  [Support]
      Flash Player  [Support]
      HDD Fan Control  [Support]
      Java  [Support]
    Time Machine: ℹ️
      Auto backup: YES
      Volumes being backed up:
      HD: Disk size: 999.51 GB Disk used: 335.16 GB
      Destinations:
      HD 2 [Local]
      Total size: 999.89 GB
      Total number of backups: 90
      Oldest backup: 2013-11-17 14:04:36 +0000
      Last backup: 2014-12-17 13:52:28 +0000
      Size of backup disk: Too small
      Backup size 999.89 GB < (Disk used 335.16 GB X 3)
    Top Processes by CPU: ℹ️
          3% WindowServer
          2% mds
          1% ocspd
          0% fontd
          0% SystemUIServer
    Top Processes by Memory: ℹ️
      195 MB Safari
      161 MB com.apple.WebKit.WebContent
      56 MB mds_stores
      54 MB Finder
      49 MB Dropbox
    Virtual Memory Information: ℹ️
      59 MB Free RAM
      835 MB Active RAM
      792 MB Inactive RAM
      349 MB Wired RAM
      1.90 GB Page-ins
      122 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 17, 2014, 11:20:08 AM Self test - passed
      Dec 17, 2014, 10:54:58 AM Kernel_2014-12-17-105458_[redacted].panic [Details]
      Dec 17, 2014, 10:52:41 AM networkd_2014-12-17-105241_[redacted].crash
      Dec 17, 2014, 10:52:32 AM networkd_2014-12-17-105232_[redacted].crash
      Dec 17, 2014, 10:52:22 AM networkd_2014-12-17-105222_[redacted].crash
      Dec 17, 2014, 10:52:11 AM networkd_2014-12-17-105211_[redacted].crash
      Dec 17, 2014, 10:52:00 AM networkd_2014-12-17-105200_[redacted].crash
      Dec 17, 2014, 10:51:50 AM networkd_2014-12-17-105150_[redacted].crash
      Dec 17, 2014, 10:51:39 AM networkd_2014-12-17-105139_[redacted].crash
      Dec 17, 2014, 10:51:28 AM networkd_2014-12-17-105128_[redacted].crash
      Dec 17, 2014, 10:51:17 AM networkd_2014-12-17-105117_[redacted].crash
      Dec 17, 2014, 10:51:07 AM networkd_2014-12-17-105107_[redacted].crash
      Dec 17, 2014, 10:50:56 AM networkd_2014-12-17-105056_[redacted].crash
      Dec 17, 2014, 10:50:45 AM networkd_2014-12-17-105045_[redacted].crash
      Dec 17, 2014, 10:50:35 AM networkd_2014-12-17-105035_[redacted].crash
      Dec 17, 2014, 10:50:24 AM networkd_2014-12-17-105024_[redacted].crash
      Dec 17, 2014, 10:50:13 AM networkd_2014-12-17-105013_[redacted].crash
      Dec 17, 2014, 10:50:03 AM networkd_2014-12-17-105003_[redacted].crash
      Dec 17, 2014, 10:49:52 AM networkd_2014-12-17-104952_[redacted].crash
      Dec 17, 2014, 10:49:41 AM networkd_2014-12-17-104941_[redacted].crash
      Dec 17, 2014, 10:49:30 AM networkd_2014-12-17-104930_[redacted].crash
      Dec 17, 2014, 10:49:20 AM networkd_2014-12-17-104920_[redacted].crash
      Dec 17, 2014, 10:34:06 AM com.apple.WebKit.WebContent_2014-12-17-103406_[redacted].crash
      Dec 17, 2014, 10:14:09 AM Dropbox_2014-12-17-101409_Tom-Mozers-iMac.cpu_[redacted].diag [Details]
      Dec 17, 2014, 10:10:21 AM fmfd_2014-12-17-101021_[redacted].crash
      Dec 17, 2014, 09:39:35 AM spindump_2014-12-17-093935_[redacted].crash
      Dec 17, 2014, 09:35:03 AM WindowServer_2014-12-17-093503_[redacted].crash
      Dec 17, 2014, 09:34:52 AM WindowServer_2014-12-17-093452_[redacted].crash
      Dec 17, 2014, 09:34:41 AM WindowServer_2014-12-17-093441_[redacted].crash
      Dec 17, 2014, 09:34:30 AM WindowServer_2014-12-17-093430_[redacted].crash
      Dec 17, 2014, 09:34:20 AM WindowServer_2014-12-17-093420_[redacted].crash
      Dec 17, 2014, 09:34:09 AM WindowServer_2014-12-17-093409_[redacted].crash
      Dec 17, 2014, 09:33:58 AM WindowServer_2014-12-17-093358_[redacted].crash
      Dec 17, 2014, 09:33:49 AM WindowServer_2014-12-17-093349_[redacted].crash
      Dec 17, 2014, 09:33:37 AM WindowServer_2014-12-17-093337_[redacted].crash
      Dec 17, 2014, 09:33:27 AM WindowServer_2014-12-17-093327_[redacted].crash
      Dec 17, 2014, 09:33:16 AM WindowServer_2014-12-17-093316_[redacted].crash
      Dec 17, 2014, 09:33:05 AM WindowServer_2014-12-17-093305_[redacted].crash
      Dec 17, 2014, 09:32:54 AM WindowServer_2014-12-17-093254_[redacted].crash
      Dec 17, 2014, 09:32:44 AM WindowServer_2014-12-17-093244_[redacted].crash
      Dec 17, 2014, 09:32:33 AM WindowServer_2014-12-17-093233_[redacted].crash
      Dec 17, 2014, 09:32:22 AM WindowServer_2014-12-17-093222_[redacted].crash
      Dec 17, 2014, 09:32:11 AM WindowServer_2014-12-17-093211_[redacted].crash
      Dec 17, 2014, 09:32:01 AM WindowServer_2014-12-17-093201_[redacted].crash
      Dec 17, 2014, 09:31:59 AM garcon_2014-12-17-093159_[redacted].crash
      Dec 17, 2014, 09:31:56 AM WindowServer_2014-12-17-093156_[redacted].crash
      Dec 17, 2014, 09:31:55 AM launchservicesd_2014-12-17-093155_[redacted].crash
      Dec 17, 2014, 09:31:51 AM WindowServer_2014-12-17-093151_[redacted].crash
      Dec 17, 2014, 09:25:36 AM Safari_2014-12-17-092536_[redacted].crash
      Dec 17, 2014, 09:08:21 AM Dropbox_2014-12-17-090821_Tom-Mozers-iMac.cpu_[redacted].diag [Details]
      Dec 16, 2014, 09:22:41 PM Safari_2014-12-16-212241_[redacted].crash
      Dec 16, 2014, 09:22:41 PM com.apple.WebKit.WebContent_2014-12-16-212241_[redacted].crash
      Dec 16, 2014, 08:53:05 PM Dropbox_2014-12-16-205305_Tom-Mozers-iMac.cpu_[redacted].diag [Details]
      Dec 16, 2014, 08:50:24 PM callservicesd_2014-12-16-205024_[redacted].crash
      Dec 16, 2014, 08:03:26 PM com.apple.WebKit.WebContent_2014-12-16-200326_[redacted].crash
      Dec 16, 2014, 07:30:27 PM Kernel_2014-12-16-193027_[redacted].panic [Details]
      Dec 16, 2014, 08:21:59 AM Dropbox_2014-12-16-082159_Tom-Mozers-iMac.cpu_[redacted].diag [Details]
      Dec 15, 2014, 12:50:11 AM com.apple.WebKit.WebContent_2014-12-15-005011_Tom-Mozers-iMac.cpu_[redacted].di ag [Details]

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' /\.framework$/&&!/\/Contents\// { n++;print;} END { if(n<400) print "/System/";} ' ' { gsub(/[()"]/,"",$3);print $3;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i 'kMDItemContentType=com.apple.framework|sort' -name\ kMDItem${p[35]} );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns Nets Frameworks );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B4 4 22 69;A1 24 56 32;B7 22;B2 23;A4 39 57 70 23;B2 24;B6 23 24 4;C3 58;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 57;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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