IMac Keeps Restarting Itself. Help!
I'm hoping that someone can help with an issue I've been having with my iMac for a while now.
The iMac in question is a 24", 3.06 GHz Intel Core 2 Duo from late 2008 (If I remember rightly). The original HDD failed and so I replaced the drive myself. The replacement drive also turned out to be faulty. A few months ago (maybe 6) I replaced the HDD again and it has worked perfectly.
Recently, however, it has started to reboot itself quite frequently. It seems to happen when left alone for a while. More recently it has begun doing it when coming out of sleep mode. Today I have just noticed that it restarts itself when I insert or remove a Firewire external disk.
What I can do about this? Does any know what the problem might be?
Any help would be much appreciated. Thanks.
This is the message I get on the report:
Anonymous UUID: 6F5D4AA4-592C-88AB-F6D3-E0DCA8798349
Sat Jan 11 17:43:27 2014
panic(cpu 1 caller 0xffffff80060dc19e): Kernel trap at 0xffffff7f87384af7, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000010037fe78, CR3: 0x000000000889c000, CR4: 0x0000000000000660
RAX: 0xe1b84a5cfdce00b8, RBX: 0xffffff801ee9fd48, RCX: 0xffffffffcb4d8162, RDX: 0x7fffffffffffffff
RSP: 0xffffff8084ccbfa0, RBP: 0xffffff8084ccbfb0, RSI: 0x0000000000000002, RDI: 0xdeadbeefdeadbeef
R8: 0x0000000000000163, R9: 0x0000000000000000, R10: 0xffffff8084ccbc90, R11: 0xffffff800644b980
R12: 0xffffff801122d6d0, R13: 0xffffff8014f3f8a0, R14: 0x0000000000000000, R15: 0xffffff8014f3f8a0
RFL: 0x0000000000010282, RIP: 0xffffff7f87384af7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000010037fe78, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff807950ddf0 : 0xffffff8006022f69
0xffffff807950de70 : 0xffffff80060dc19e
0xffffff807950e040 : 0xffffff80060f3606
0xffffff807950e060 : 0xffffff7f87384af7
0xffffff8084ccbfb0 : 0xffffff80060d6aa7
Kernel Extensions in backtrace:
com.digidesign.fwfamily.driver(9.0f4)[EA9004EA-D8CD-1CA7-6281-17C82B2AF0EF]@0xf fffff7f87376000->0xffffff7f87397fff
dependency: com.apple.iokit.IOFireWireAVC(4.2.2)[90DCC875-0911-3857-8D4E-838CA0149D3F]@0xff ffff7f86fee000
dependency: com.apple.iokit.IOAudioFamily(1.9.4fc11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@ 0xffffff7f8693c000
dependency: com.apple.iokit.IOFireWireFamily(4.5.5)[C83215A8-3406-35EC-8C24-A1746E9565DF]@0 xffffff7f869fb000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000005e00000
Kernel text base: 0xffffff8006000000
System model name: iMac8,1 (Mac-F227BEC8)
System uptime in nanoseconds: 2937855044718
last loaded kext at 1072284039122: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7f88212000, size 335872)
last unloaded kext at 391169582647: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f88212000, size 57344)
loaded kexts:
com.Cycling74.driver.Soundflower 1.5.1
com.digidesign.iokit.DigiDal 9.0.6f4
com.paceap.kext.pacesupport.snowleopard 5.8
com.xxxchurch.x3nke 1.0.2
com.digidesign.fwfamily.driver 9.0f4
com.orderedbytes.driver.ControllerMateFamily 4.4.3
com.orderedbytes.driver.CMUSBDevices 4.4.3
com.apple.filesystems.smbfs 2.0.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.ATIRadeonX2000 8.1.8
com.apple.kext.AMD2600Controller 1.1.4
com.apple.driver.AppleIRController 325.7
com.apple.driver.Oxford_Semi 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.iokit.AppleYukon2 3.2.3b1
com.apple.driver.AirPortBrcm43224 700.36.24
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBUHCI 650.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOFireWireAVC 4.2.2
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBHIDMouse 180.9
com.apple.driver.AppleHIDMouse 180.9
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOATAFamily 2.5.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0xCE00000000000000, 0x4D3420373054353636335148332D43463720
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0xCE00000000000000, 0x4D3420373054353636335148332D43463720
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000524AS, 1 TB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: iLok
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
FireWire Device: Mbox 2 Pro, DIGIDESIGN, Up to 400 Mb/sec
Thunderbolt Bus:
Most likely, one of these is the culprit.
com.Cycling74.driver.Soundflower 1.5.1
com.digidesign.iokit.DigiDal 9.0.6f4
com.paceap.kext.pacesupport.snowleopard 5.8
com.xxxchurch.x3nke 1.0.2
com.digidesign.fwfamily.driver 9.0f4
com.orderedbytes.driver.ControllerMateFamily 4.4.3
com.orderedbytes.driver.CMUSBDevices 4.4.3
Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall these things and reinstal them one at a time until you identify the problem. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
OS X About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.
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IMac keeps restarting itself/quitting apps, help required
Hi Folks!
For a few weeks now i've been having issues with my iMac (Late 2013), it started occasionally quitting certain apps, safari mainly. With the message "safari web content quit unexpectedly" I've included a diagnosis for this below. It's recently started restarting itself though, and this is causing some issues, and i can't find the root cause of it. I'm posting them as one thread because i get the feeling that they're linked with each other!
Any help would be greatly appreciated!
Thanks in advance
Tom
Restarting Error Log
Anonymous UUID: 02971B9B-49D4-FEE3-7F9C-F16B5564DEEC
Sat Nov 1 06:52:44 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff800081e80a): Kernel trap at 0xffffff80007c2e08, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x00000002be4d00d4, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0x0000000000001940, RCX: 0xffffff8000eb7b60, RDX: 0xffffff8000eacb00
RSP: 0xffffff81ea0b3150, RBP: 0xffffff81ea0b3180, RSI: 0x0000000000000000, RDI: 0xffffff8000eacb00
R8: 0xffffff802d66b280, R9: 0x000000000000000b, R10: 0x0000000000000020, R11: 0xffffff81ea0b33ac
R12: 0xffffff8000eacb00, R13: 0xffffff802d66b280, R14: 0xffffff81ea0b31a0, R15: 0x0000000000000000
RFL: 0x0000000000010286, RIP: 0xffffff80007c2e08, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81ea0b2e00 : 0xffffff800073a811
0xffffff81ea0b2e80 : 0xffffff800081e80a
0xffffff81ea0b3040 : 0xffffff800083a443
0xffffff81ea0b3060 : 0xffffff80007c2e08
0xffffff81ea0b3180 : 0xffffff8000c01df0
0xffffff81ea0b3370 : 0xffffff8000944a27
0xffffff81ea0b3400 : 0xffffff8000b35ce2
0xffffff81ea0b3510 : 0xffffff8000b40b4a
0xffffff81ea0b36e0 : 0xffffff800093f2f8
0xffffff81ea0b37c0 : 0xffffff800093ea95
0xffffff81ea0b38f0 : 0xffffff8000966cb6
0xffffff81ea0b3990 : 0xffffff8000952688
0xffffff81ea0b3bd0 : 0xffffff8000953260
0xffffff81ea0b3f50 : 0xffffff8000c4dcb2
0xffffff81ea0b3fb0 : 0xffffff800083ac46
BSD process name corresponding to current thread: system_profiler
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000000400000
Kernel text base: 0xffffff8000600000
__HIB text base: 0xffffff8000500000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 9984081841318
last loaded kext at 16289640166: com.vmware.kext.vmioplug.14.1.3 14.1.3 (addr 0xffffff7f832af000, size 32768)
last unloaded kext at 129655199339: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f83189000, size 8192)
loaded kexts:
com.vmware.kext.vmioplug.14.1.3 14.1.3
com.vmware.kext.vmx86 0223.55.95
com.vmware.kext.vmnet 0223.55.95
com.vmware.kext.vsockets 90.6.0
com.vmware.kext.vmci 90.6.3
com.Creative.driver.THXTruStudioPCUSBAudioPlugin64 1.2.3
com.Cycling74.driver.Soundflower 1.6.6
com.squirrels.airparrot.framebuffer 3
com.squirrels.driver.AirParrotSpeakers 1.8
com.razer.naga.driver 2.01
com.razer.blackwidow.driver 1.00
com.rim.driver.BlackBerryUSBDriverInt 0.0.97
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.0.0
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferAzul 10.0.0
com.apple.driver.AppleMikeyDriver 266.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOSurface 97
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBAudio 295.22
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus: iMac, Apple Inc., 23.10
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
USB Device: P'9233 Desktop Drive
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Razer Naga
USB Device: USB 2.0 Hub [MTT]
USB Device: SB WoW Wireless Headset
USB Device: External HDD
USB Device: Razer BlackWidow Ultimate
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Model: iMac14,2, BootROM IM142.0118.B07, 4 processors, Intel Core i7, 3.5 GHz, 16 GB, SMC 2.15f7
Network Service: Ethernet, Ethernet, en0
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Model: iMac14,2, BootROM IM142.0118.B07, 4 processors, Intel Core i7, 3.5 GHz, 16 GB, SMC 2.15f7
Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: P'9233 Desktop Drive
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Razer Naga
USB Device: USB 2.0 Hub [MTT]
USB Device: SB WoW Wireless Headset
USB Device: External HDD
USB Device: Razer BlackWidow Ultimate
Thunderbolt Bus: iMac, Apple Inc., 23.10
Safari Web Content Quit Unexpectedly Log
Process: com.apple.WebKit.WebContent [716]
Path: /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 10600 (10600.1.25)
Build Info: WebKit2-7600001025000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [709]
User ID: 501
Date/Time: 2014-11-01 09:33:19.381 +0000
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 02971B9B-49D4-FEE3-7F9C-F16B5564DEEC
Time Awake Since Boot: 9600 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007ffff5c656d0
VM Regions Near 0x7ffff5c656d0:
unused shlib __TEXT 00007fff983e8000-00007fff985ab000 [ 1804K] r--/r-- SM=COW system shared lib __TEXT not used by this process
--> Submap 00007fffc0000000-00007fffffe00000 [ 1.0G] r--/rwx SM=PRV process-only VM submap
Submap 00007fffffe00000-00007fffffe01000 [ 4K] r--/r-- SM=PRV process-only VM submap
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff8ff04827 CFRelease + 39
1 com.apple.CoreFoundation 0x00007fff8ff14712 __CFBasicHashDrain + 498
2 com.apple.CoreFoundation 0x00007fff8ff04a0e CFRelease + 526
3 com.apple.ImageIO.framework 0x00007fff864f7df6 _CGImagePlusFinalize + 212
4 com.apple.CoreFoundation 0x00007fff8ff04a0e CFRelease + 526
5 com.apple.CoreFoundation 0x00007fff8ff9638c CFArraySetValueAtIndex + 172
6 com.apple.ImageIO.framework 0x00007fff864c62e7 makeImagePlus + 295
7 com.apple.ImageIO.framework 0x00007fff864ec2bd CGImageSourceCreateImageAtIndex + 176
8 com.apple.WebCore 0x00007fff922dd804 WebCore::ImageSource::createFrameAtIndex(unsigned long, float*) + 180
9 com.apple.WebCore 0x00007fff91c66d30 WebCore::BitmapImage::cacheFrame(unsigned long) + 304
10 com.apple.WebCore 0x00007fff9203573b WebCore::BitmapImage::ensureFrameIsCached(unsigned long) + 171
11 com.apple.WebCore 0x00007fff91c66bd2 WebCore::BitmapImage::frameAtIndex(unsigned long) + 18
12 com.apple.WebCore 0x00007fff920362e6 WebCore::BitmapImage::draw(WebCore::GraphicsContext*, WebCore::FloatRect const&, WebCore::FloatRect const&, WebCore::ColorSpace, WebCore::CompositeOperator, WebCore::BlendMode, WebCore::ImageOrientationDescription) + 70
13 com.apple.WebCore 0x00007fff9222ebab WebCore::GraphicsContext::drawImage(WebCore::Image*, WebCore::ColorSpace, WebCore::FloatRect const&, WebCore::FloatRect const&, WebCore::ImagePaintingOptions const&) + 155
14 com.apple.WebCore 0x00007fff9222ec32 WebCore::GraphicsContext::drawImage(WebCore::Image*, WebCore::ColorSpace, WebCore::FloatRect const&, WebCore::ImagePaintingOptions const&) + 82
15 com.apple.WebCore 0x00007fff927d88db WebCore::RenderImage::paintIntoRect(WebCore::GraphicsContext*, WebCore::FloatRect const&) + 491
16 com.apple.WebCore 0x00007fff91de5080 WebCore::RenderImage::paintReplaced(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 2000
17 com.apple.WebCore 0x00007fff91de43f2 WebCore::RenderReplaced::paint(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 722
18 com.apple.WebCore 0x00007fff91de4102 WebCore::RenderImage::paint(WebCore::PaintInfo&, WebCore::LayoutPoint const&) + 18
19 com.apple.WebCore 0x00007fff91d168e2 WebCore::RenderLayer::paintForegroundForFragmentsWithPhase(WebCore::PaintPhase, ***::Vector<WebCore::LayerFragment, 1ul, ***::CrashOnOverflow> const&, WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int, WebCore::RenderObject*) + 370
20 com.apple.WebCore 0x00007fff91d165b7 WebCore::RenderLayer::paintForegroundForFragments(***::Vector<WebCore::LayerFra gment, 1ul, ***::CrashOnOverflow> const&, WebCore::GraphicsContext*, WebCore::GraphicsContext*, WebCore::LayoutRect const&, bool, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int, WebCore::RenderObject*, bool, bool) + 423
21 com.apple.WebCore 0x00007fff91d15252 WebCore::RenderLayer::paintLayerContents(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 2386
22 com.apple.WebCore 0x00007fff91d146e2 WebCore::RenderLayer::paintLayer(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 1010
23 com.apple.WebCore 0x00007fff91d15392 WebCore::RenderLayer::paintLayerContents(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 2706
24 com.apple.WebCore 0x00007fff91d146e2 WebCore::RenderLayer::paintLayer(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 1010
25 com.apple.WebCore 0x00007fff91d15392 WebCore::RenderLayer::paintLayerContents(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 2706
26 com.apple.WebCore 0x00007fff91d146e2 WebCore::RenderLayer::paintLayer(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 1010
27 com.apple.WebCore 0x00007fff91d15392 WebCore::RenderLayer::paintLayerContents(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 2706
28 com.apple.WebCore 0x00007fff91d146e2 WebCore::RenderLayer::paintLayer(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 1010
29 com.apple.WebCore 0x00007fff91d15392 WebCore::RenderLayer::paintLayerContents(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 2706
30 com.apple.WebCore 0x00007fff91d146e2 WebCore::RenderLayer::paintLayer(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 1010
31 com.apple.WebCore 0x00007fff91d15392 WebCore::RenderLayer::paintLayerContents(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 2706
32 com.apple.WebCore 0x00007fff91d146e2 WebCore::RenderLayer::paintLayer(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 1010
33 com.apple.WebCore 0x00007fff91d15392 WebCore::RenderLayer::paintLayerContents(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 2706
34 com.apple.WebCore 0x00007fff91d146e2 WebCore::RenderLayer::paintLayer(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 1010
35 com.apple.WebCore 0x00007fff91d15392 WebCore::RenderLayer::paintLayerContents(WebCore::GraphicsContext*, WebCore::RenderLayer::LayerPaintingInfo const&, unsigned int) + 2706
36 com.apple.WebCore 0x00007fff91d40376 WebCore::RenderLayerBacking::paintIntoLayer(WebCore::GraphicsLayer const*, WebCore::GraphicsContext*, WebCore::IntRect const&, unsigned int, unsigned int) + 358
37 com.apple.WebCore 0x00007fff927eabaf WebCore::RenderLayerBacking::paintContents(WebCore::GraphicsLayer const*, WebCore::GraphicsContext&, unsigned int, WebCore::FloatRect const&) + 799
38 com.apple.WebCore 0x00007fff9223e924 WebCore::GraphicsLayer::paintGraphicsLayerContents(WebCore::GraphicsContext&, WebCore::FloatRect const&) + 132
39 com.apple.WebCore 0x00007fff9276af59 WebCore::PlatformCALayer::drawLayerContents(CGContext*, WebCore::PlatformCALayer*, ***::Vector<WebCore::FloatRect, 5ul, ***::CrashOnOverflow>&) + 361
40 com.apple.WebCore 0x00007fff929c7367 WebCore::TileGrid::platformCALayerPaintContents(WebCore::PlatformCALayer*, WebCore::GraphicsContext&, WebCore::FloatRect const&) + 167
41 com.apple.WebCore 0x00007fff92a503fc -[WebSimpleLayer drawInContext:] + 172
42 com.apple.QuartzCore 0x00007fff933b9355 CABackingStoreUpdate_ + 3820
43 com.apple.QuartzCore 0x00007fff933b8463 ___ZN2CA5Layer8display_Ev_block_invoke + 59
44 com.apple.QuartzCore 0x00007fff933b841f x_blame_allocations + 81
45 com.apple.QuartzCore 0x00007fff933b7f1c CA::Layer::display_() + 1546
46 com.apple.WebCore 0x00007fff92a5031b -[WebSimpleLayer display] + 43
47 com.apple.QuartzCore 0x00007fff933b7641 CA::Layer::display_if_needed(CA::Transaction*) + 603
48 com.apple.QuartzCore 0x00007fff933b6d7d CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
49 com.apple.QuartzCore 0x00007fff933b650e CA::Context::commit_transaction(CA::Transaction*) + 242
50 com.apple.QuartzCore 0x00007fff933b6164 CA::Transaction::commit() + 390
51 com.apple.QuartzCore 0x00007fff933c6f55 CA::Transaction::observer_callback(__CFRunLoopObserver*, unsigned long, void*) + 71
52 com.apple.CoreFoundation 0x00007fff8ff6bd87 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
53 com.apple.CoreFoundation 0x00007fff8ff6bce0 __CFRunLoopDoObservers + 368
54 com.apple.CoreFoundation 0x00007fff8ff5df1a __CFRunLoopRun + 1178
55 com.apple.CoreFoundation 0x00007fff8ff5d838 CFRunLoopRunSpecific + 296
56 com.apple.HIToolbox 0x00007fff8493943f RunCurrentEventLoopInMode + 235
57 com.apple.HIToolbox 0x00007fff849391ba ReceiveNextEventCommon + 431
58 com.apple.HIToolbox 0x00007fff84938ffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
59 com.apple.AppKit 0x00007fff86661821 _DPSNextEvent + 964
60 com.apple.AppKit 0x00007fff86660fd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
61 com.apple.AppKit 0x00007fff86654f73 -[NSApplication run] + 594
62 com.apple.AppKit 0x00007fff86640424 NSApplicationMain + 1832
63 libxpc.dylib 0x00007fff8e375ef2 _xpc_objc_main + 793
64 libxpc.dylib 0x00007fff8e377a9d xpc_main + 490
65 com.apple.WebKit.WebContent 0x000000010c285b40 0x10c285000 + 2880
66 libdyld.dylib 0x00007fff8db7d5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8db9622e kevent64 + 10
1 libdispatch.dylib 0x00007fff8ecf0a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8db9052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8db8f69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ff5eb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ff5dfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ff5d838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff867c48f7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff87f7e2fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff87f7e279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff87f7c4b1 thread_start + 13
Thread 3:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff8db9052e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8db8f69f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8ff5eb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8ff5dfdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8ff5d838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff90013ed1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff91ce6654 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x00007fff872c9a9f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff87f7e2fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff87f7e279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff87f7c4b1 thread_start + 13
Thread 4:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8db95132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90afdd2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x00007fff874e53fa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x00007fff872d4244 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x00007fff872c9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87f7e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff87f7e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff87f7c4b1 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8db95132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90afdc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff872d486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff872d46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff872c9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87f7e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff87f7e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff87f7c4b1 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8db95132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90afdc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff872d486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff872d46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff872c9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87f7e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff87f7e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff87f7c4b1 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8db95132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90afdc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff872d486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff872d46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff872c9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87f7e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff87f7e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff87f7c4b1 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8db95132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90afdc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff872d486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff872d46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff872c9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87f7e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff87f7e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff87f7c4b1 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8db95132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90afdc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff872d486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff872d46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff872c9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87f7e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff87f7e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff87f7c4b1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8db95132 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff90afdc95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff872d486b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff872d46c8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff872c9a9f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87f7e2fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff87f7e279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff87f7c4b1 thread_start + 13
Thread 11:: DFG Worklist Worker Thread
0 libsystem_kernel.dylib 0x00007fff8db95132 __psynch_cvwait + 10
1 com.apple.JavaScriptCore 0x00007fff875cbf1b JSC::DFG::Worklist::runThread(JSC::DFG::ThreadData*) + 219
2 com.apple.JavaScriptCore 0x00007fff872c9a9f ***::wtfThreadEntryPoint(void*) + 15
3 libsystem_pthread.dylib 0x00007fff87f7e2fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff87f7e279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff87f7c4b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8db95946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87f7c4a1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8db95946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87f7c4a1 start_wqthread + 13
Thread 14:: Dispatch queue: CA::CG::Queue
0 com.apple.GeForceGLDriver 0x00001234401de898 0x123440000000 + 1960088
1 com.apple.GeForceGLDriver 0x000012344032ac49 0x123440000000 + 3320905
2 com.apple.GeForceGLDriver 0x0000123440319fd6 gldUpdateDispatch + 1392
3 GLEngine 0x00007fff937f6dbc gleDoDrawDispatchCore + 536
4 GLEngine 0x00007fff937abff7 glDrawRangeElements_IMM_Exec + 333
5 com.apple.QuartzCore 0x00007fff933e5506 CA::OGL::GLContext::draw_elements(CA::OGL::PrimitiveMode, unsigned int, unsigned short const*, CA::OGL::Vertex const*, unsigned int, unsigned int, CA::OGL::ClipPlane const*) + 226
6 com.apple.QuartzCore 0x00007fff933e541e CA::OGL::Context::array_flush() + 104
7 com.apple.QuartzCore 0x00007fff933ef659 CA::OGL::Context::ClippedArray::next_rect(CA::Bounds&) + 319
8 com.apple.QuartzCore 0x00007fff933ef3bb CA::OGL::emit_one_part_rect(CA::OGL::Context&, CA::OGL::RectState const&, float const*, unsigned int) + 1037
9 com.apple.QuartzCore 0x00007fff933f33f5 CA::OGL::fill_rect_tex(CA::OGL::Context&, CA::OGL::RectState const&, float const*) + 173
10 com.apple.QuartzCore 0x00007fff933f31ea CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*) const + 418
11 com.apple.QuartzCore 0x00007fff933f2c0c CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*, CA::OGL::TextureFilter, float) const + 638
12 com.apple.QuartzCore 0x00007fff934d1bdc CA::CG::fill_image(CA::CG::Renderer&, CGImage*, CA::Rect const&, CA::Mat2<double> const&, bool, bool, CGInterpolationQuality, CA::Bounds const*) + 2807
13 com.apple.QuartzCore 0x00007fff934d227b CA::CG::DrawImage::draw_image(CA::CG::Renderer&, bool) const + 109
14 com.apple.QuartzCore 0x00007fff934ce10e CA::CG::DrawOp::render(CA::CG::Renderer&) const + 1172
15 com.apple.QuartzCore 0x00007fff934dfeb8 CA::CG::Queue::render_callback(void*) + 332
16 libdispatch.dylib 0x00007fff8ecedc13 _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff8ecf1365 _dispatch_queue_drain + 1100
18 libdispatch.dylib 0x00007fff8ecf2ecc _dispatch_queue_invoke + 202
19 libdispatch.dylib 0x00007fff8ecf06b7 _dispatch_root_queue_drain + 463
20 libdispatch.dylib 0x00007fff8ecfefe4 _dispatch_worker_thread3 + 91
21 libsystem_pthread.dylib 0x00007fff87f7e6cb _pthread_wqthread + 729
22 libsystem_pthread.dylib 0x00007fff87f7c4a1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8db95946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87f7c4a1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8db95946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87f7c4a1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff75c64cf0 rbx: 0x00007fff8ff24f50 rcx: 0x00007fff75c63438 rdx: 0x0000000000001200
rdi: 0x00007ffff5c656c8 rsi: 0x00007ffff5c656c8 rbp: 0x00007fff53975190 rsp: 0x00007fff53975150
r8: 0x0000000000000001 r9: 0x00007ffbc0500000 r10: 0x000000007c35b5e7 r11: 0x00007ffbc0500000
r12: 0x00000000a7baadb1 r13: 0x00007ffff5c656c8 r14: 0x00007ffbb940d410 r15: 0x00007ffff5c656c8
rip: 0x00007fff8ff04827 rfl: 0x0000000000010246 cr2: 0x00007ffff5c656d0
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10c285000 - 0x10c285ffb com.apple.WebKit.WebContent (10600 - 10600.1.25) <0052B6B6-528C-376E-AF59-16E17BB206E3> /System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x10c28d000 - 0x10c28dfff WebProcessShim.dylib (7600.1.25) <98D0302B-2534-38AA-915E-3B367C1908AC> /System/Library/Frameworks/WebKit.framework/WebProcess.app/Contents/MacOS/WebPr ocessShim.dylib
0x10d499000 - 0x10d4abfff com.apple.webcontentfilter.framework (5.1 - 5.1) <9A7E8B12-BDB4-3FB1-9283-48BDF586B624> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x10d4c1000 - 0x10d4c7ff7 com.apple.SymptomReporter (1.0 - 1) <3191E395-6284-3C5F-BDA2-BB061CF00B51> /System/Library/PrivateFrameworks/Symptoms.framework/Frameworks/SymptomReporter .framework/SymptomReporter
0x111071000 - 0x111071ffb com.apple.datadetectors.plugins.phone (6.0 - 396.1) <B19E8E8D-18AC-392F-AC01-E6B8A7FF45E8> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/PlugIns/PhoneNumb ers.plugin/PhoneNumbers
0x11244a000 - 0x11244efff com.apple.audio.AppleHDAHALPlugIn (266.5 - 266.5) <641E8CC7-34C5-30A8-A415-16277D54B57E> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x112456000 - 0x112457fff ATSHI.dylib (375) <D97F7F10-54A1-3148-9D0C-D420298F5053> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
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0x7fff87f85000 - 0x7fff87fc6fff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff87fc7000 - 0x7fff87fcbfff com.apple.IOAccelerator (156.4 - 156.4) <56092CAF-5F0F-3DCA-9047-4F6B93425BFD> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x7fff87fcc000 - 0x7fff87fd2fff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff87ffb000 - 0x7fff88007ff7 com.apple.commonutilities (8.0 - 900) <E5E018A7-FB3C-37A2-9769-49AFAC89FDE8> /System/Library/PrivateFrameworks/CommonUtilities.framework/Versions/A/CommonUt ilities
0x7fff88008000 - 0x7fff88096ff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff88097000 - 0x7fff880b0fff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff880b1000 - 0x7fff8811dfff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8811e000 - 0x7fff882adfff libGLProgrammability.dylib (11.0.7) <AF37E7F3-16C8-3747-9CC6-A442C0153DC6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff882ef000 - 0x7fff883d2fff libcrypto.0.9.8.dylib (Most likely, one of these is the culprit.
com.Cycling74.driver.Soundflower 1.5.1
com.digidesign.iokit.DigiDal 9.0.6f4
com.paceap.kext.pacesupport.snowleopard 5.8
com.xxxchurch.x3nke 1.0.2
com.digidesign.fwfamily.driver 9.0f4
com.orderedbytes.driver.ControllerMateFamily 4.4.3
com.orderedbytes.driver.CMUSBDevices 4.4.3
Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall these things and reinstal them one at a time until you identify the problem. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
OS X About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details. -
New Hard Drive today, now it keeps restarting itself Help!
Our iMac just received a new hard drive and cable today and it has been randomly restarting itself all evening. It began with us returning to the computer and not being able to wake it up. We needed to manually power down and restart. Since then it has not gone to sleep but will randomly restart itself. It is now happening every 5 minutes.
Does anyone know if there is some sort of setting I am missing??
Thanks in advance.Try Resetting your Mac's PRAM and NVRAM
If that doesn't help, try Resetting the System Management Controller -
I need help, my MacBook Pro keeps restarting itself for the last two hours saying there's a problem. I can't get past the grey screen without it restarting and i don't know what to do...please help me
Reinstall Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu.
Repair the Hard Drive and Permissions as follows.
After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select ReinstallLion/Mountain Lion, Mavericks from
the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless. -
IMac keeps restarting at startup
Hi everyone,
I recently bought an used iMac (early 2008 model, out of warranty) and had been running fine until yesterday when I did a software update (10.5.8). Not too long after the update, the iMac just restarted itself when I was browsing the web, but iMac did not successfully restart, it just stuck at the startup, I could hear the superdrive spinning and occasionally I could hear the chime, then it will restart again. (sometimes it will restart right in the middle of the chime).
I tried resetting the power management by unplugging the power and also the PRAM, didn't work, so last night I left the system unplugged and finally this morning the iMac started successfully on the first try. However, after about 2 hours of usage the iMac started doing the same thing and so I unplugged it again and left it alone.
2 hours later I came back and plugged it in and it powered on successfully on the first try again. This time I decided to reinstall the OS and everything went fine. But then I did a software update and in the process of it the iMac restarted and stuck at the startup again.
I have no idea what is wrong with it, I'm hoping that I will find a solution here so that I can avoid taking it back to the Apple Store since the warranty just expired.
The last attempt I have tried was to reinstall the OS yet again, only this time the iMac rebooted right before I start the installation. And now, I can't even boot into the installation disc........
Any help would be appreciated!The unplugging it from power and reconnecting it may have worked because the SMC (power management) was reset. It's basically this procedure
http://support.apple.com/kb/HT1543
If you can get it to work again following the above procedure precisely, what you may want to do is first back up your data. If you are using Time Machine, that would be your backup. Then, download the standalone (manual) combo updater for 10.5.8
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
and run it. See if your iMac runs OK for longer than a few days.
If the problem recurs, you can go one step further, by reinstalling Leopard. You can use the option for +Archive and Install+ (click the Options button in Installer to see the options). That option gives you a fresh Leopard system, but it should retain your user account data and user settings (it does not wipe the drive). However, since bad things can happen during major system installations, you should have a current backup of at least your personal user data. Also, you may need to reinstall or re-register some third-party applications after an +Archive and Install+.
When it restarts, use the combo updater for 10.5.7
http://support.apple.com/downloads/MacOS_X_10_5_7_ComboUpdate
and then use Software Update to get other updates, except leave out 10.5.8. See if it runs that way for a while. At some point, if it keep running OK, you may want to apply 10.5.8, since the +Archive and Install+ may have resolved the issue you had before, assuming it was caused by something specific to 10.5.8.
(Well, by that time, you may want to upgrade to Snow Leopard.) -
My 27' 2.4 GHz Intel Core i7, 12GB RAM iMac keeps restarting.
My I wonder if anyone on here could help me.
My 27' 2.4 GHz Intel Core i7, 12GB RAM iMac keeps restarting all the time. It's been happening for months now but has got worse and worse. It started when I was using programmes like adobe Pr & Ae but now it happens when I have only have safari or other small apps open.
What happens is the screen freezes, I can hear a clicking should and then the machine just restarts all of a sudden.
I get the message: 'Your computer was restarted because of a problem. Click report to see more detailed information and send a report to Apple' which I have done ever time for about 50+ times now in total. The 'problem details and system configuration' states the below:
Anonymous UUID: FEBCFAAA-61C7-8D9C-2EE9-AE3CD97B36AE
Wed Mar 19 16:38:16 2014
panic(cpu 4 caller 0xffffff8007adbe2e): Kernel trap at 0xffffff8007aa3f40, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff881841c4a0, CR3: 0x0000000052655054, CR4: 0x00000000000606e0
RAX: 0xffffff80080d0320, RBX: 0x000000000000004e, RCX: 0x000000000000004e, RDX: 0xffffff881841c498
RSP: 0xffffff8169f133e0, RBP: 0xffffff8169f13400, RSI: 0xffffff801841a098, RDI: 0xffffff80080d0800
R8: 0xffffff8018427850, R9: 0xffffff8017e83ea8, R10: 0xffffff814214a010, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff803ce7ccb0, R14: 0x0000000000000031, R15: 0xffffff8017e83ea8
RFL: 0x0000000000010293, RIP: 0xffffff8007aa3f40, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff881841c4a0, Error code: 0x0000000000000002, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff8169f13070 : 0xffffff8007a22fa9
0xffffff8169f130f0 : 0xffffff8007adbe2e
0xffffff8169f132c0 : 0xffffff8007af3326
0xffffff8169f132e0 : 0xffffff8007aa3f40
0xffffff8169f13400 : 0xffffff8007a9a317
0xffffff8169f13720 : 0xffffff8007dff67e
0xffffff8169f13750 : 0xffffff8007bd1a48
0xffffff8169f13820 : 0xffffff8007bd355e
0xffffff8169f13890 : 0xffffff8007bd0ed2
0xffffff8169f13a30 : 0xffffff8007bd0715
0xffffff8169f13cf0 : 0xffffff8007d6b1a6
0xffffff8169f13d80 : 0xffffff8007bfd9b1
0xffffff8169f13e00 : 0xffffff8007bf3565
0xffffff8169f13e50 : 0xffffff8007defa7e
0xffffff8169f13ef0 : 0xffffff8007defbf9
0xffffff8169f13f50 : 0xffffff8007e3e363
0xffffff8169f13fb0 : 0xffffff8007af3b26
BSD process name corresponding to current thread: backupd
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000007800000
Kernel text base: 0xffffff8007a00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 3498876429502
last loaded kext at 261411815550: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f884ee000, size 65536)
last unloaded kext at 322584529121: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f8870d000, size 65536)
loaded kexts:
net.telestream.driver.TelestreamAudio 1.1.0
com.Cycling74.driver.Soundflower 1.6.6
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 1.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.AMDRadeonX3000 1.2.0
com.apple.kext.AMD6000Controller 1.2.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.kext.AMDSupport 1.2.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 12 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Backup+ SL
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
Thunderbolt Bus: iMac, Apple Inc., 22.1
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 12 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Backup+ SL
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
Thunderbolt Bus: iMac, Apple Inc., 22.1
I use my iMac daily for work and it happens from 4-10 times a day depending on what applications i'm using. More if I'm trying to render a video. It is really furstrating and keeps me from doing any work at all, I can't keep working like this but I have no choise. I really can't be without my computer for very long as I use it to do everything and I do not have another. Also I have all my files on the hard drive. I have bought a Seagate external HD to back up my files onto so I can make a genus bar appointment but everytime I run time machine or try to copy any of my files over to the external HD the machine restarts and disrupts the file transfer. So I can't even back up my files which are really important to me. I even had to retype this whole message becuase my imac restarted while I was fulling in this question.
What is worse is that I bought the extra warrenty (Apple Care) which is due to expire sometime in March 2014 I'm unsure of the date. Might have expired already I don't know. So I need to get this fixed ASAP.
Extra information on the machine:
iMac
27-inch, Mid 2011
Processor 3.4 GHz Intel Core i7
Memory 12 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6970M 2048 MB
Software OS X 10.9.2 (13C64)
Can anyone see from the information I have given about what could be wrong with my machine?
Any help or assistance would be much appriciated.
Thanks,
JamesHi. I am currently having the same issue on my 2011 27" 3.1 GHz i5 with 12 GB 1333 MHz DDR3
For the last couple of months I have been experiencing random restarts, power offs and so on. I have already had this escalated and had my machine taken into Apple to run a Hardware test. They redid the newest OSX version in store and ran the AHT for an hour and got no results. The Genius Bar were asked by Apple Canada to run an all night test. According to Apple they ran the test for 4 hours and got nothing. I was then told to take the machine home and run it with just the memory that was original in the machine. I stressed tested the video card with a benchmark tool called Heaven for 2 hours. 90C was the temp and no failure. I did a Terminal "Yes" loop for a couple of hours and no failure on the CPU. I ran the Apple Hardware Test for 11 minutes and this is the result.
I also have a video of what happened after I restarted the test after about a 5 minute cooldown period. 20 minutes into the test the Imac stalled and made 3 long beeps over and over again like an alarm with a long pause between. I took the memory out of the DIMM 0 & 1 slots and replaced them in the 2&3 slots rand the test and got nothing after 2 hours. I put the memory back in the original spot and ran it again and got no results. Apple contacted the "Genius" techs and they informed them that I had fixed the problem and everything should be good now. I was also told to go ahead and transfer back over my Time Machine Backup. Since this all happened I have had the Imac restart 2 times in the last almost 2 weeks and today got this error message
Thu Mar 20 13:25:18 2014
panic(cpu 1 caller 0xffffff80226dbe2e): Kernel trap at 0xffffff80228b3b40, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000107b81000, CR3: 0x0000000025449000, CR4: 0x00000000000606e0
RAX: 0xffffff803f364ab0, RBX: 0x00000000000063e0, RCX: 0xffffff8022c50100, RDX: 0x0000000000006300
RSP: 0xffffff81842e3a60, RBP: 0xffffff81842e3aa0, RSI: 0xffffff803db9af08, RDI: 0x000000000000000f
R8: 0x0000000000000804, R9: 0x0000000000000001, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x000000000501a8c0, R13: 0xffffff8022cf2840, R14: 0xdeadbeefdeadbeef, R15: 0x0000000000000804
RFL: 0x0000000000010282, RIP: 0xffffff80228b3b40, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000107b81000, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff817b495df0 : 0xffffff8022622fa9
0xffffff817b495e70 : 0xffffff80226dbe2e
0xffffff817b496040 : 0xffffff80226f3326
0xffffff817b496060 : 0xffffff80228b3b40
0xffffff81842e3aa0 : 0xffffff80228e7a44
0xffffff81842e3c00 : 0xffffff80228c88c6
0xffffff81842e3c50 : 0xffffff80228c8bc2
0xffffff81842e3e30 : 0xffffff80228b6d2d
0xffffff81842e3e50 : 0xffffff8022852763
0xffffff81842e3e80 : 0xffffff8022834f83
0xffffff81842e3ea0 : 0xffffff802282b20c
0xffffff81842e3f50 : 0xffffff802283207c
0xffffff81842e3fb0 : 0xffffff80226d6ff7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000022400000
Kernel text base: 0xffffff8022600000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 44509557372694
last loaded kext at 43534719525427: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa4e64000, size 49152)
last unloaded kext at 43747598346449: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa4e64000, size 32768)
loaded kexts:
com.maudio.usb.fasttrackpro.driver 1.9.4
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 1.4
com.jft.driver.PdaNetDrv 1.0.64
com.orderedbytes.driver.ControllerMateFamily 4.4.3
com.orderedbytes.driver.CMUSBDevices 4.4.3
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.AppleHWAccess 1
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.kext.AMDFramebuffer 1.2.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.AMDRadeonX3000 1.2.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.kext.AMD6000Controller 1.2.0
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.kext.AMDSupport 1.2.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 12 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Bluetooth PAN, Ethernet, en2
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub
USB Device: FastTrack Pro
USB Device: USB2.0 Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: Hub
USB Device: USB Axiom 61
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 22.1
I would also like to add that The Second High Level tech I spoke to told me to use a program to take an image of what my computer was doing when the fresh install of Mavericks was installed and then again after the Time Machine restore. I sent both and have had no response back. The "Engineers of Apple" would be taking a look at those files. This is what I was told anyway's.
So I would like any advise because Apple hasn't been too helpful. I haven't heard anything back at all. Its been a little while. This seems that it could be an issue. I sat in the store speaking to a gentleman with a brand new iMac 27 inch that was having the same exact issues. I was told his was newer so they were not the same. The owner of the new iMac just rolled his eyes and laughed. James McConville seems to be having the same issue and I have read quite a few others before I saw this post from yesterday.
Help Us Please. -
Itunes 10.5.0.142 keeps restarting itself on Windows 7, how can I turn this off?
All of a sudden, itunes 10.5.0.142 keeps restarting itself on Windows 7. I did not change any configuration settings on Windows. How can I disable this?
ThanksI should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows. -
N97 keeps restarting itself and turning itself off...
Hi everyone,
A few months ago I bought an N97 from England and I have some very annoying bugs and a few questions I’d like to ask.
First of all, the phone keeps restarting itself (it is now up to 5 times a day if not more!!!), and at night it even turns itself off (I mean I wake up in the morning and the phone is off).
The other bug is that I cannot exit applications through the “open apps” menu (which is accessed by long-pressing the menu button). When I try to exit an application through there the phone crashes.
I did hard reset, soft reset, formatted E drive (each of those several times btw) and none of this helped. I took it to the nokia care center (the only one in Israel BTW!) and they said that they’ve never heard of those problems and it shouldn’t happen, so they reinstalled my firmware. After that didn’t work, I came back to them and they tried reinstalling the firmware again (they thought something maybe went wrong last time) and that didn’t work either. So I gave them my phone and they had it for 2 weeks during which they tried solving the problem themselves (not sure If that’s true) and after they failed, they sent it to the nokia factory\manufacturer lab in Israel (or at least that’s what they told me). In the first few days everything seemed ok and the phone did not restart itself (that menu bug was still happening) but after less than a week the phone restarted itself again. So I called them and they said it’s probably a bug in the V20 software and they reported it to nokia head quarters in Finland (yeah right…). Anyways… the “restarting itself” bug frequency was decreased substantially for a while, but now it’s back to restarting itself several times a day and turning itself completely off at night (it even happened to me during the day once or twice already-which never happened before).
I’ve read that hundreds (if not thousands) of other N97 owners have those problems too but I couldn’t find a solution. Anyone have any ideas???
Now… during my search in different forums I searched the one in the nokia Israel website and I accidently came across a replay that said that the “exit an app through the open app menu” bug only happens when the phone language is set to Hebrew! And guess what?! HES RIGHT! I changed the language of my phone to English and I have successfully exited the music player through the “open app” menu without the phone crashing! WHAT THE FU** IS GOING ON?! As I said, I’ve came across many other users who have this bug and they obviously don’t have Hebrew on their phone. How does that make any sense?!. Although I have no problem with English I’m more comfortable with my phone language being set to Hebrew since I got used to the buttons locations and now they are all “backwards” which is really annoying! (for example just now I wanted to put a call on loudspeaker but hung up because the 2 buttons have now switched sides).
Anybody knows anything about those bugs and\or how to fix them?!
Now… I would like to ask something:
I’ve noticed that my C drive only has 35MB of free memory. So I went into “memory details” and I see that 12MB is taken by “SIS applications” and 25MB (!!!) is taken by “other files”. I should mention that I put all my files and install all my apps on the E drive when given the choice (only apps from ovi store don’t give you that choice).
Is there any way I can see which applications and files (if it’s even possible for individual files) are installed on C so I can delete some of them? When I go to “phone memory” through “file manager” and I manually open all the folders there (games, images, installed files, nokia, other, sound files and all those), they are all empty. I mean I have a few files on C but they are some sort of text files and they weigh pretty much nothing… most of the folders are completely empty (some have 1 or 2 of those text files). Please help me!
Since I’m already posting this message, anybody knows anything about V21?! Ive read about some update that’s coming out on the 28th, but when I asked nokia care about V21 they said they don’t know anything about it. Anybody has any information regarding V21?
Thank you!1. Did this start shortly after you installed a particular application?
-no. in fact, just to make sure, after the nokia people re-installed my firmware (which deleted everything from the C drive) i formatted the E drive and did not install anything to see if it still happens. sure enough after 2 days, the phone restarted.
2. Did this start after a firmware update?
-yes. it never happened before the V20 version. (or at least i havent noticed that it happened).
3. Have you tried reinstalling the firmware through Ovi/PC suite?
-this is how i installed it the first time. altough everyone says its bad and you shouldnt do it and you should go to the nokia center and they will do it for you.
about this... i dont understand why nokia is giving us a tool to update our software for free... but then say "you shouldnt use that tool. go to your nokia care center and they will do it for you" which wastes valuable time and money (not surprisngly... my warrenty doesnt apply in Israel so i have to pay for that kind of stuff). nokia is the biggest cellphone company in the WORLD! why cant they give an international warrenty?!
*any idea why the "exit an app through open app menu" bug is only happening when the phone language is set to hebrew?! i mean thats very bizzare...
*so the update on the 28th is not the full V21 i understand...? will it atleast fix the self restarting and self turning off problem?! i mean i can handle not exiting an app through the menu (unless an app gets stuck and then its just annoying because you cant close it). but i cannot have a phone which turns itself off and restarts itself... that is just ridiculous. -
An oc4j instance keeps restarting itself.
Hi there,
We have a issue that an oc4j instance is keeping restarting itself. It will stop, start, and as soon as it's started, it will stop again like an infinite loop.
Is there any one experienced this and please share some insight about this problem.
Thanks,
XingshengHi lara7705,
I'm sorry to hear about the issues with the new device. Try to press the power button until the phone vibrates 3 times. This is equal to taking the battery out. No data/settings lost
Observe if this happens when some particular application is open. If you notice a pattern, delete this application and see it makes a difference.
First of all please make a backup with Nokia Suite. Type in *#7780# followed by lock code (default is 12345). This is soft reset, no data lost but settings will be restored to factory state.
You can also reinstall the phone software. The process is the same as when updating with Nokia Suite, but at the end select "Reinstall".
If it's still the same, type in *#7370# followed by lock code. This is hard reset, phone memory will be wiped so make sure you have the backup. Restore the back up. If not all applications are restored, please re-download them from Nokia Store > My Stuff.
Hope the phone starts working normally.
Jampe
If the answer solves your issue, please click the ACCEPT AS SOLUTION button so other users can benefit from it as well. Giving a kudos (the white star) if my answer has helped will be appreciated. -
Fourth generation iPad keeps restarting itself randomly
My brand new fourth generation iPad (Wi-Fi+Cellular, 32 GB) keeps restarting itself randomly. I did the iTunes restoring procedure 2 times, the second one I also delete completely everything from the device before, in order to install the iOS 6.1 on a surely "new" device. I also avoided the iCloud synchronization and just download a casual app in order to test the problem. The iPad restarts again and again. Any suggestion? Anyone had the same problem here? Please share your experience.
Tomorrow I'll have an appointment with the Genius Bar. Hope it would be useful.TY Mark, hope they would really help me and not just give me a factory refurbished unit.
I paid full price for a new one so i should get a new one. I am an apple fan and expect excellent service, not jokes.
Anyone knows something about the causes of this behaviour? -
Passport keeps restarting itself
Hello all,
I purchased my Passport this Janunary on Amazon.co.uk (not by Amazon but a seller on Amazon)and started using it in Febuary.
Sooner I found that my phone keeps restarting itself all the time when I am using it or even I do nothing to it, disturbing me and leaving a really poor usage experience.
The restarting thing happens more frequently when the battery is full charged. And the phone turns hot when restarting takes place.
I have contacted to the seller on Amazon.co.uk, they say I should find a authoried Blackberry repairing centre to get it fixed.
And do anyone know where I could find a repairing center in UK?
Or could anyone help me to fix this problem?
Many thanks.Go to your Settings > App Manager > Device Manager.
Tap the bottom CPU tab.
Pull the top dropdown menu to the "last 48 hours".
In the graph, do you see high (tall) spikes around the times of the reboots?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
IMAC unexpectedly restarts itself
I was updating an IPHONE 3G for my mother to use. During the update my IMAC began restarting itself constantly. I stopped the update on the IPHONE 3. Since then, my IMAC randomely restarts itself. I have tried turning it off, removing all cords, power, mouse, keyboard and then restarting after a minute or two. it seems to stop for a short period, but then begins again. HELP
BDAqua wrote:
Have you tried just sleeping it at night?
It appears to be graphic card related.
Have you blown the dust out lately?
Thanks very much for answering.
Sleeping the iMac at night would work, I'm sure, since it's only on a cold restart that the unplanned restart occurs. Not as satisfying as curing the issue, though.
Apple Hardware Test reported nothing wrong with the graphic card, but the computer is not cold by the time the test is run, so I guess that could still be it.
I'm sure there is dust inside after three + years. Apple didn't really want me to open up my iMac, but this Core 2 Duo model can be opened by lifting off the glass with suction cups, I believe. Maybe I will do that and dust, and see if that helps. There might even be something I can reseat.
Also, I believe that on my next cold startup I will try single user mode and see if that prevents the restart.
Thanks for your suggestions. -
IMac keeps restarting on its own
My IMac keeps restarting on its own. It never really gets to the desktop when it restarts. Everytime it starts over, it gives me a message stating that it restarted because of a problem. I'm afraid It might be infected with some type of virus (if it's at all possible). Iupdated the OS to Mountain Lion a few days ago could that be the reason? I also tried to download some programs but erased them before installing anything. Could it have been me? Did I get my baby sick?
Much to my dismay I don't have Applecare (that will change soon).
GeekSqad at bestbuy was not able to help, despite the $170 buck I dished out so I'd get help for the next 2 years.
Called applecare anyway (cause bestbuy know very little about Macs) and even though I don't have their service, after hours of trying different things, we couldn't fix the issue anyway. Later, on my own, I went ahead and re-installed Mountain Lion from the restore menu (command+R) and the computer seems to be working fine. Hope this helps someone else.
Thanks again Mr. Boyd -
Satellite P300 keeps restarting itself after initial start up screen.
My Satellite P300 keeps restarting itself after the initial start up screen.
The initial start up screen with the F2 & F12 options at the bottom appears, the screen then goes black, then a cursor appears in the top left hand corner and flashes a couple of times. Then the laptop shuts down and restarts itself and goes through the same process over and over.
This is all with the power adaptor plugged in. If unplugged, it will go through the above mentioned process and shut itself down with no restart.
Any help or advice would be much appreciated.
Message was edited by: aic-poppyF8 is not listed in this meny, just F2 and F12 but F8 should help you to enter Advanced boot options .
Can you please give an answer to C3POs question?
Have you made some hardware upgrades in the past (RAM, HDD)?
Have you changed anything? -
My imac keeps restarting any thoughts?
my imac keeps restarting any thoughts?
Not enough info. Because iMacs have been made without interruption since 1998 in literally hundreds of variants, we need to know more about your Mac before we can even think about helping. People have received bad advice here when they failed to narrow down their iMac model.
At a Minimum, please do "About this Mac" from your Apple menu and tell us what that says for your Mac OSX version and your processor type.
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