IMac Mail strips sender from sent mail

I'm helping a friend who has an unusual problem with Mail on their iMac (10.9.5).
This first part may be a red herring. There are four email accounts on the machine iCloud, Gmail, Yahoo, and one other linked to a domain name. For no apparent reason all four accounts suddenly stop working. If you take all accounts off-line and then back online again, sometimes three or four times, they will start working again. Similarly, if you restart the machine two or three times they will often start working again but stop after a couple of days. Both of these methods make no changes to any of the settings.
However, that is not the problem I'm looking for an answer to. The iCloud, Gmail and Yahoo accounts all work exactly as expected. The fourth account sends email OK but when it arrives it says "no sender". A machine running Windows, an iPad and an iPhone all have that account on them and are all using the same outgoing server settings but they can all send email without stripping the sender's details. The sender details do appear on the email in the Sent box of the iMac but not on the receiving machine. However, if the receiver looks at the full headers of the email, the Reply To Address is there.
I can only think of applying the 10.9.5 Combo Update or updating to 10.10. Any other suggestions?

Update released by Apple today can help you remove attachments from sent mails.
Open the sent mail: click on "MESSAGE", then go to REMOVE ATTACHMENTS.
And that's all.

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