IMac not reading CDs/DVDs

I'm on an older (late 2009) iMac, just installed Maverick a few days ago, but the problem preceeds this.  Basically, my computer will not read CDs or DVDs.  Any disc I put into the computer, I hear the whirring noise as if it's reading the disc, but it immediately winds down.  It will repeat trying to read the disc 2 or 3 more times, then just spit the disc out. 
I tried spraying some compressed air into the slot, and it still won't read most CDs or DVDs, but now when I insert an MP3 CD that my boss had burned for me, the window pops up for when you insert a blank CD, so the drive is reading blank (or previously burned CDs AS blank), but not DVDs or normal CDs (for example, it spit out both a video game installation disc and a movie DVD).
I made sure that if i go to Finder > Preferences > General that "CDs, DVDs and iPods" is checked, and everything looks normal in System Preferences > CDs & DVDs.
Anyone have any ideas?

Another help source (if you haven't already done so).
Go to your OS Help Menu.  In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to  your issue.
You can also do the same in Disk Utility.  Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
===============
Try a different brand.  Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
==============
Apple's Disc Burning Quick Assist
Make sure the DVDs are not dirty, smudged and/or scratched.
http://support.apple.com/kb/TS2000 Mac doesn't start up from install disc
http://support.apple.com/kb/HT2801 Apple Computers: Troubleshooting the slot-loading SuperDrive
*** Your drive may need cleaning.  Cleaning kits can be purchased from any store that sells CD/DVDs. ***

Similar Messages

  • DVD drive light on Satellite M50 does not turning OFF, drive not reading CDs/DVDs

    Hello,
    I have a Satellite M50-mx5 with a Mat****a DVD drive. When I insert CDs or DVDs, the drive starts up, spins the CD around (the light is blinking)...but a few seconds later, the drive stops spinning, but the DVD drive light remains on.
    Windows also thinks that the DVD drive is empty.
    I also tried to boot Windows from CD when the computer starts up, but with no success either.
    Any ideas to what's wrong? Is my DVD drive broken?
    Thanks
    Eli

    Hi
    Sorry to said it but in my opinion the drive is dead and only the replacement can helps to get the drive functionality back.
    But be aware that not every drive is supported and can be used with the notebook!
    Take a look into the user manual. Sometimes the compatible drives are listed.
    And its useful to known that all parts can be ordered from the ASP in your country.
    have a nice weekend ;)

  • Not reading cds/dvds

    Hi well its almost a year that i have had my mac mini (april 08 will b a year) and i noticed that the other day when i inserted a movie dvd to watch it was making weird loud noises. so i thought nothing of it and ejected it, then i tried putting it back in and it played for about 10 minutes then froze. after this my macmini wont play any dvds what so ever..it will just spit them out after a few seconds i do have to admit that i am an avid movie watcher and i do watch alot of movies on my computer...can it be that i have overused the dvd player in the mini? if so does the warranty cover this? i hope so...also i have tried to play some cds.. and its weird cause it will only read a few not many the ones it doesn't read it spits it out after about a minute and itunes wont open..i really hope someone can really help me on this...thanks!!!!

    Hi qnzdiablita-
    Optical drives, like other hardware, do fail. If yours has it will be covered under warranty.
    I would suggest trying an optical drive cleaning kit first as this is often all that is necessary.
    Luck-
    -DaddyPaycheck

  • IMac not reading scratched DVDs but macbook does

    I understand that badly scratched DVDs shouldn't work, but my macbook happily reads DVDs we borrow from the library, as does an Xbox, but our iMac won't even recognise them. Just spits them out. Have we got a faulty/oversensitive drive?
    Only bought the iMac about a year ago (macbook is older). Initially wasn't a problem and has taken us a while to realise that DVDs were reading in other machines. We just assumed they were too scratched for any machine.

    Hi Russ,
    I would be surprised if the DVDs WERE readable if they are badly scratched. The fact that the MacBook reads them just means it has a very tolerant optical drive. iMacs are rather finicky about a lot of things, memory has to be exactly right, etc. Others on here have reported optical drives that reject even new DVDs for various reasons, so it sounds like just a picky drive and probably not one that is faulty.
    If you are concerned you could take it to an Apple Retail store and have the genius bar folks check it out...and take one of the reject DVDs along to try on other iMacs in the store and see what happens. That could be a thing to try anyway just to see what happens.
    Ralph

  • CD/DVD drive does not read all DVD formats and regions

    Hi
    My Teac-dw-224e-a does not read all DVDs formats and regions.
    It does read CDs but no DVDs at all.
    Not DVD-R and not even regular DVDs. I have checked the region of the DVD.
    I have reinstalled the driver and also tried with different software.
    What can I do?
    Please help!

    Hi
    It is possible that your DVD drive has wrong region settings.
    In this case it is not able to watch all possible DVD movies from different regions.
    Of course you can change the settings 4 times. But after this changing the settings are fixed and its not possible to change it anymore.

  • HT2801 My DVD drive is not reading any DVD

    My iMac's DVD drive is not reading any DVD. Whenever I am inserting any DVD, The DVD icon is not appearing and the DVD is ejected out after sometime. I have also tried the troubleshooting steps given in the apple support site by restting the SMC but my iMac still does not read any DVD. What do I do now? Somebody help me.

    Could try purchasing a commercially available, retail dry brush CD/DVD lens cleaning system disc. These can sometimes revive a malfunctioning optical disc drive.

  • " DVD RW Drive " is not reading / writing DVD. It can read only CD.

    HP Pavilion dv6-3140se Entertainment Notebook PC 
    {Personal Information Removed}
    Product Number:   XS065EA 
    " DVD RW Drive "  is not reading / writing DVD.  
    The same DVD can be read on my frnds laptop. 
    Corresponding drivers r up to date.. I even tried uninstall and then restart and then let my laptop install the required driver automatically. I've tried everything I could find on some forums.
    I was told to delete " Upper & Lower filters ". I didnt find Lower filter so I had to delete only "Upper Filter".
    Plz assist me..
    I will be waiting for ur kind reply.
    Thank u so much.

    The upper and lower filter thing only applies if the drive is not showing up at all in the Device Manager. If it appears as a drive and will perform any function at all, then it is likely a hardware issue. One way you can be sure is to try to boot from a bootable DVD such as a Windows 7 install Disk. If the computer will not boot from such a disk then it is apparent the hardware is defective, not the Windows software because the problem exists even before Windows loads.
    The drive has multiple lasers and it is possible for one to go out but not the others.  The drive is easily replaced. See below:
    This eBay seller ships worldwide. You would have to transplant your plastic drive face but that is very easy to do:
    http://www.ebay.com/itm/HP-Pavilion-DV6-3000-DVD-RW-DVD-RW-Multi-Burner-Drive-TS-L633-603677-001-B-/...

  • Have a canon dc310 camcorder that uses mini dvd's. How can I get my new Imac to read these dvd's?Camcorder unable to connect to computer. Will a mini dvd adapter work or do I need to purchase an external dvd rom device? Which device works well with a mac?

    I have a Canon DC310 camcorder that uses mini dvd's and doesn't have the ability to connect to a computer.  How can I get my new Imac to read these dvd's?  Will the mini dvd adapter work or do I need to purchase an external dvd rom device?  Which device works well with the Mac?  Do I need anything else to get the dvd material onto my mac?  Thanks!!

    No DV port in camcorder.  Just a yellow AV port/hole.  I did find a Canopus ADVC110 device in a box that was bought several years ago to convert VHS tapes onto DVD's.  Can I use this with a Mac?  Could I connect a dvd player to the Canopus and transfer the disks onto my Mac?  Or, connect the camcorder via AV port to the Canopus and that to the Mac and transfer that way?  Thanks again!

  • I Mac is not reading from DVD drive. Disk will insert, then some noises but after a few seconds, nothing.

    I Mac is not reading from DVD drive. Disk will insert, then some noises but after a few seconds, nothing. I am trying to install Broterh printer disks. Any ideas? I am on Mavericks.

    Reset the NVRAM/PRAM and Reset the SMC, then try again.

  • I have just put iCloud on my computer this week.  I have had multiple issues with it and my computer not working.  Thought I worked most of the bugs out with updates etc, but now it will not read my dvd's or audio books.  Why is this?

    Not sure what to do?  My disk drive will not read my dvd's or audio books.  Was working fine till I upgraded my comp with Icloud.

    I am a very novice user.  Here goesl  I have a MacBook Pro 2.53 GHz intel Core i5.  4gb 1067 MHz DDR3.
    OSX 10.9 

  • IMac not reading DVDs (but will read CDs)

    Hi all,
    I am currently using the 2.16GHz Intel Core 2 Duo 20" iMac, about 4 months ago i had a problem with the superdrive on the imac and it would not eject a DVD i was using. It repeatedly tried to spit the DVD out every 30 seconds or so without any luck. After about 2 days it eventually spat the DVD out.
    I was then hesitant to stick anything back in the drive in case the problem occured again. I then bought an external DVD drive and had no problems for the last 2/3 months or so with it until yesterday afternoon. I was trying to install the optional installs from the software that came with the iMac and it got half way through and said the disc was unreadable (which i thought was strange as its the first time the media had been out of the plastic wallet). I then thought nothing of it until early this morning when i tried to play a DVD on the external drive and it spins for about a minute and then spits the DVD out. This happens with any DVD i have tried films, to backup dvds to games and everything and nothing will read. I tried a CD this reads no problems at all.
    I then tried the superdrive on the iMac and it also spits out DVDs after about a minute but will read a CD no problems at all but just not a DVD.
    Does anyone have any clues to what has happened since yesterday as i used to be able to play every DVD i had on the external drive no problem. I have not installed any new software and there are no new updates to install on the OS and no firmware has been installed (all firmware is up to date).
    The drives i am using are:
    Matshita DVD-R UJ 85J (supedrive in the iMac)
    HL-DT-ST DVDRAM GP08 LU10 (external drive - its an LG GP08 drive)
    Any help is greatly appreciated
    Regards
    Christian

    Hi Albos, This is a known problem. These superdrives die after a while. See the various threads on this site and the internet. I have the same problem with my Imac 20" 2.16 ghz. Just wants to burn and read cd's. Its has to do with the laser. For DVD an CD are two different laser and the one for DVD's has probably died in yours (as it did in mine). I bought an external LG burner and problem solved. (And a lot cheaper than replacing the superdrive)
    Hope this helps you.
    Robert

  • 20" iMac will read/play dvds but spits out cds and games

    I have a 20" intel iMac 2.0GHz (old model) with isight, 1gb ram, 160gb hd, and a superdrive of course. It has been an awesome machine until just tonight I was going to import a cd into itunes and the you can hear the drive spinning the disc 4 or 5 times like it wants to read it and then it just spits it out. This also happens with the Sims 2 on the Windows partition under Boot Camp. I have never had this problem before until now and I AM HOPING AND PRAYING I DON'T HAVE TO SEND TO APPLE FOR WORK. I have had this machine under a year so it is still under warranty. I should also mention that I have tried - 1. resetting the PRAM, 2. rebooting in Safe Mode, and 3. verifying and repairing disk permissions - all to no avail. Please please please help anyone. Thanks!!

    Richard:
    I've been using an OWC Mercury DVD/CD external burner. It's actually a Pioneer unit in their case. It costs $99.00 and has FW/USB2.0 capability.
    http://eshop.macsales.com/shop/firewire/optical-drives/
    I bought it because I didn't want to go through the hassle and expense I had when my 17" Powerbook Super Drive went out. It cost me about $400 to have it replaced by Apple. When I got my 24" iMac, I decided I wasn't going to go through that again. Anyway, the external unit worked great until I upgraded to 10.5.2. It still read and burned DVDs and burned CDs but it couldn't read CDs. OWC had me send it back to them for repair/replacement. ( I just sent it last week so I haven't gotten a status report from them yet). Then I found this discussion group which makes me wonder what is the problem. OWC is great about making things right. I've ordered several items from them and have been very pleased with their products and support. I tried an Iomega CD burner with my iMac and it burns fine from an iTunes playlist, but does not show CDs on the desktop when I insert a commercial disk. I just get a message that the computer can't read this disk, - the same as I got on my other external drive even though I just burned the disc successfully using that drive!

  • My iMac is not reading photo dvds

    Hi:
    I am relatively new to Apple so, forgive me if this an obvious question. I have several photo cds and dvds from various sources that are not being read by the iMac. When the disc is loaded into the iMac, I receive a message that I have inserted a blank disc. However, if I load the same disc in another computer the photo images appear. Help! Thanks in advance for any guidance.

    If the CDs & DVDs system preference panel can't be changed
    to allow these to do more for you, something else is required.
    Could be the discs these image files are on were not formated
    to an open standard the Mac can readily see; perhaps they are
    of a type of format requiring a third party or other software to
    open and use in the Mac. Odd that they'd be seen as blank.
    There are freeware and shareware types of software available
    for the Mac which may help; and then you'd have to choose
    a software different than the native one selected as the OSX
    default for those discs.
    Are these photo discs ones with Kodak or other proprietary
    data on them needed to see the stuff that's stored there?
    This is a bit of a mystery to me. I have limited experience
    with someone else's DVD photo media; I have two digital
    cameras and almost no other images (from film) on disc.
    And I have saved a few thousand images to CD-RW or
    CD-R media, but have chosen a Mac + PC format to do it.
    Maybe someone you know has a PC sitting around, between
    crashes, that is hoping to save the day? Could be you need
    to get some other software or maybe check the settings on
    your CD & DVD system control preference, to see if there is
    a built-in way to tell what is on those discs. If they are of a
    proprietary format, the files could be converted and saved
    again into a folder, then burned to another disc format.
    Are there any identifiers on these non-readable in Mac image
    discs? Sometimes, a brand such as Kodak can invite you to
    search their site for free software players or editors which may
    allow the user access into a proprietary format. I did that once.
    {Hopefully someone who has solved this issue will see this.}
    Good luck & happy computing!

  • MBP Optical Drive not reading cds or dvds + LaunchDaemons not in Library

    Late 2008 MBP, 4gb, ram 2.66ghz, Mountain Lion 10.8.4
    Hey this is my first time using this forum but I'm not computer illiterate so please don't waste my time!
    My optical (disk) drive in my Late 2008 MBP is not reading dvds or cds.
    I repaired disk permissions to no avail.
    I had read another thread on this issue saying I could opene my library to see if i could find and delete  com.WD.WDDDriveServices.plist. which I had seen had worked for others who had had a 1tb WD external drive and had had their disk drives stop working because of this. However, when I went into my library the LaunchDaemons folder which was supposed to contain this erroneous file LaunchDaemons was not even there! Is LaunchDaemons called something else on Mountain Lion or what? I went through all my plist files and could not locate com.WD.WDDDriveServices.plist. anywhere! It is my hope that if i can find and delete this file that I may be able to reboot and have a working disk drive again!
    (note)
    I could play DVDs but not CDs up until I upgraded to mountain lion 10.8.4, but after the mountian lion upgrade now even DVDs won't work.
    Can anybody help me resolve this issue with the Missing LaunchDaemons folder, or have another suggestion beyond repairing disk permissions or deleting com.WD.WDDDriveServices.plist.  to make my optical drive work
    I am hoping can resolve the main issue at hand which is my optical drive, but also any help on locating LaunchDaemons would be appreciated.
    (I know there has been a few threads on this topic, believe me I've practically read them all, for most repairing disk permissions worked, for others who had a wd 1tb external hard drive (like me) deleting com.WD.WDDDriveServices.plist. worked, but that isn't an option at this moment since i cant even find LaunchDaemons in my Library lol.
    PS.
    Please don't be a smartass and say get a new optical drive, I know my MBP is old but I think the problem is not really with the hardware but rather with this absent LaunchDaemons folder.
    Thanks in advance.

    Likely not. Your next step is a call to AppleCare or a visit to a repair center.

  • MY DVD drive does not read all DVDs and also does not burn CDS properly. Often while burning a CD i am prompted that " The machine is unable to caliberate teh required Lazer Power"

    Hi i am having a i MAC which has mountain lion OS 10.8.2. I am facing teh followwing issues with my disk drive
    1. I am unable to read all DVDS in it some DVDS work while others do not
    2. I am able to read all CD's, but while burning a CD i am prompted with the following message
    " Unable to caliberate lazer power"
    3. Kindly assit me in solving this problem
    regards

    Hi
    Four thoughts
    • Brand and type of DVD/CD Media
    • Burn Speed ?
    • Ever used a Cleaning DVD ?
    • Free space on Main Start-Up Hard Disk ?
    Brand and type of DVD/CD Media: MATTERS
    - Memorex, NoName and other Cheap brands - most probably works for other things BUT NOT FOR VIDEO.
    I only use Verbatim
    - DVD-RW - usually do not work OK but with various kinds of problems. DVD+R is a more modern sort and use to give problems on older DVD-players
    I only use DVD-R
    Burn Speed (in iDVD or alike): Matters
    • Best or Max - is not best
    I set it down to x2 or x4 Max
    Ever used a Cleaning DVD ?
    I use one WITHOUT Liquid but with brushes from time to time
    Free space on Main Start-Up Hard Disk ?
    - Due to that Mac OS X - is UNIX - it behaves likewise. It needs lot's of space on Boot / Start-Up Hard Disk for it's and the applications temp files.
    I never go less than 25GB free space - If HD-Video material is used then 4-5 times more is a good thing.
    Yours Bengt W

Maybe you are looking for

  • Help cant open recent version of lightroom, wont open

    Hi, I have imported a number of images from a shoot yesterday and edited at least half, then on closing it backed up...however (this has occurred before) it has now opened in a previous state, ie- there are approximately 10 files missing, it has open

  • Zen micro microphone problems

    Hi, I just got my micro but when you are in the microphone-mode you have these 2 bars. I thought i remembered from the store-test unit these bars react very heavily and quickly to changes in the loudness of sound. On my micro though, the bars are alw

  • Chunking and Tomcat Servlets

    HI all, I've got a method which transmits data to a java servlet. I;ve added Java 1.5's chunking capability on the client and it works on 1 machine with no problems. Yet a whole lot of others break... Client side: URLConnection con = null; con = serv

  • What is the t-code for SMD?

    Please help. Thanks!

  • Oracle Installation on Centos

    I am having problem installing Oracle 10g or 11g enterprise and/ or standard edition on Centos. I have checked the plugins and the directory and even if there is a listener. I can use the SQL, but when I click on "Go to homepage" it takes me to the C