IMac OSX 10.5 frozen desktop, mouse and keyboard still work. Won't let me open anything.

iMac starts up as normal. Once it is on desktop, will not open anything. Have new snow leopard to install, put disk in and it pops up on desktop, however just like anything else I cannot click or open it. I have unplugged, restarted, used command-option-escape( which does bring up "Force quit" box, but again I cannot click open or select anything. I am at a loss. Can someone, anyone help???? Thank you so much for taking time to read this an help.

Do a PRAM reset:
Zap the PRAM
Then using the install disk restart while holding the "C" key. Using Disk Utility Repair your disk.

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USB mouse and keyboard not working

Any advice/thoughts/suggestions appreciated:
All 3 USB ports at the back of my iMac have stopped working. This means I can't use either a keyboard or mouse, so have no way of logging in. I turn my iMac on, it boots up as usual, but when it gets to the login screen, the mouse and keyboard don't work and I get a message about bluetooth set-up. (Both my mouse and keyboard are wired, not bluetooth).
I have tried an SMC reset (by turning the iMac off, unplugging all USB devices and the power cable, leaving the iMac for a few minutes and then plugging the cable back in a turning it on again). This didn't work.
I've also tried a different version of the SMC reset where I hold down the power button whilst all the cables are unplugged and also as I plug the power cable back in. After doing this, the fan turns on at full speed (v loud), but the mouse and keyboard still don't work.
I've also checked my mouse on a different computer and it works fine.
Has anyone got any other suggestions / workarounds?
Note I can't do a PRAM reset because my keyboard doesn't work.
Is it probably that the USB hardwear has failed? If so, is it possible to repair this? It is worth repairing given it is a 5/6 year old iMac (the white plastic one) which is probably on its last legs anyway?
many thanks!
Jez.

Try the SMC reset again, only this time wait 5 minutes in set 3 instead of fifteen seconds.
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds. 5 minutes.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.

Bluetooth Mighty Mouse and Keyboard not working in Win XP!

Hi All,
I simply cannot get my Bluetooth Mighty Mouse and Keyboard to work in Win XP via Bootcamp! The bluetooth icon appears in the tray and even shows that they are connected but they do nothing at all. One thing to note is that they show up as connected but with no password. Could this be the problem? If I reconnected the two with new passcodes for XP, would they still work when I reboot in OSX?

upgrading to vista sorted things out!

Apple wireless mouse and keyboard stop working ... now says OS X version and bluetooth incompatible

For no apparent reason my apple wireless mouse and keyboard stopped working. I was not upgrading or installing anything, the batteries are good, nothing was changed as far as I know. Now bluetooth discovers the paired devices, connects for about 30 seconds, the disconnects ... or stays connected but doesn't work.
What's happenned ... I'm rushing to finish a big job ... any ideas? I've tried re-pairing but doesn't work ... says that OSX version may be incompatible with device bluetooth ... I'm using Lion so maybe there is another lion problem?

Hello:
Barry: What do you mean with "making devices favorites"?
This is the method:
Go to system preferences>bluetooth. Highlight an item in the sidebar. If detailed information does not appear, click on the little gear and select show more info. Then click on the gear again and select favorite.
And how could an hardware-related problem be (temporarily) solved rebooting the OS?
Intermittent problems are, IMHO, most often caused by hardware. Restarting will occasionally "fix" problems - why, I do not know.
Barry

[solved] mouse and keyboard not working (and previous fix wont work)

i made a clean default setup with
arch
latest kernel - 2.6.29 i think
xorg 1.6.1
video-intel-legacy
on a 865G intel box + tried usb and ps2 keyboards + usb mouse
when i start X the mouse and keyboard dont work (and i have to hard reset the box) in all of the setups i tried. the AutoAddDevices fix suggested before does not work this time
- without xorg.conf
- with auto-generated xorg.conf (X -confogure)
- with the automatic conf +
Section "ServerFlags"
Option "AutoAddDevices" "False"
EndSection
- with tiny xorg.conf containing only
Section "ServerFlags"
Option "AutoAddDevices" "False"
EndSection
- with dbus/hal enabled and disabled in rc.conf
how i make it work
Last edited by ash (2009-04-30 19:01:41)

the setup that works to me now is
automatic xorg.conf with the AutAddDevices False (disable hotplug) lines
dbus and hal enabled in deamons
this lines instruct xorg to use xf86-input-mouse/keyboard instead of evdev. ie it looks like with evdev there is no point in xf86-input-mouse/keyboard
Last edited by ash (2009-04-30 18:26:16)

[Solved] Mouse and Keyboard Dont Work After BIOS Update

I spent the last few hours in windows 7 trying to prove to the guys over at MSFN that my problem wasn't driver or bios related by updating to the latest drivers and upgrading my bios to the most recent version. After I was finished I decided to boot back into arch to work some more on my custom kernel (since oddly it had the same problem before the bios update, the mouse and keyboard worked on one boot but once i rebooted into it again they no longer worked) and found that the keyboard and mouse no longer worked, thinking I had rebooted into the custom kernel by accident I rebooted and selected the default kernel once again only to find that the mouse and keyboard still didn't work.
Any ideas on how to fix this? I really don't want to reinstall since I just installed it last night.
Edit: Another silly mistake, i had renamed the original xorg.conf and never put back when I was finished. This makes me wonder why KDM even started up at all though.
Last edited by brando56894 (2010-01-08 08:04:21)

Hello base76, welcome to the HP Forums.
It appears that the mouse and keyboard aren't working correctly. I will try to assist you with this.
To start could you please provide the following:
Model and product numbers for you notebook.
Currently install operating system.
Were these working previously? If yes, were any changes made prior to them not working?
Have you attempted any troubleshooting? If yes, what have you tried so far?
I look forward to your reply.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

My Imac just quit the bluetooth for mouse and keyboard. What do I do?

today my I mac doesn 't recognize my blue tooth mouse and keyboard. Fortunately I still had USB units for back up. how do I get Imac to do bluetooth again?

I have the solution!!!!!!!
After months of irritating trying....
I installed usboverdrive
then deinstalled it
from earlier sessions had installed magicprefs --> now I could configure my mouse
And magic my mouse still works after a 'sleep'

Bluetooth Mouse and keyboard STILL Not working can someone help me?

i have an apple Bluetooth Keyboard and wireles mighty mouse. Since i have installed leopard months ago it was working fine but then my mouse and keyboard stopped pairing with my Powerbook it recognises the devices but the refuse to pair i changed the batteries and installed the software that cam ith the keyboard and mouse and still nothing works.
Can someone help me please

After updating to 10.5.2 I am still experiencing problems with my Apple wireless mouse and keyboard. This is a Leopard issue ( here is just one blog on the topic
http://aralbalkan.com/1086 ) in 2005 I purchased a Mac Mini which I love and never experienced a Bluetooth problem till I installed Leopard several months ago, now at least once a week, on average 2-3 times a week, I loose connection with the keyboard or the mouse and it takes awhile to re-establish the connection. I was hoping the last upgrade would address this issue but no such luck.

External Mouse and Keyboard Stop Working When X220 is Docked and Screen is Closed

I have an X220 with a docking station, external monitor and external keyboard/mouse. When I start the laptop from a cold boot and it's docked, my external mouse and keyboard work fine with the screen open or closed.
If I undock and redock with the screen closed, the external keyboard doesn't work and the mouse cursor moves, but the mouse buttons don't do anything. If I open the screen, then the keyboard and mouse work fine.
I've swapped the keyboard and mouse and still have the same problem, so it's not the kb/mouse. This is a brand new X220 and the issue has been occurring since it was purchased.
Any thoughts?

hey mhambalek,
hard to say what's going on, though i would recommend heading to http://support.lenovo.com , do a full update of your unit.
also, if the external keyboard & mouse & monitotor is connected to your unit without the docking station, does the same thing happen?
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Mouse and keyboard stop working ocassionally and I have to re-boot the computer. does anyone else have this issue?

I have a pwoer Mac with a dual quad processor and current os. If I turn off the computer at night and power up the next day my wireless mouse and keyboard do not work nor does my hardwired mouse. I have to hold the power button to re-boot the computer to get it to work.

Open console in Applications>Utilities, check the system log for the date/time of the last problem & the Startup right after that for clues.
And/or...
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

IMac not recognizing bluetooth nor USB mouse and keyboard

The iMac I use has suffered a pretty annoying problem. I typically use a wireless keyboard and magic mouse with the iMac (I could be wrong, but I believe these both use Bluetooth technology). First, the iMac stopped recognizing these. They kept losing connection last Friday and then suddenly stopped recognizing them at all. Yes, they both have full batteries and blink to show me they are on and searching for the iMac.
Second, I tried using a USB mouse and a USB keyboard to get into the iMac and fix the problem. But neither are recognized by the iMac as well. The mouse is a Dell model that has a red light on the bottom, and it glows red for less than a second when I plug it into the USB port before going dark again and not working. So, I can't get into the iMac to fix the problem.
I've read a few other things on the community boards. I restarted the iMac. I unplugged it completely for several minutes and held down the power button for fifteen seconds while the power was unplugged. I've tried multiple mice and keyboards, all to no effect.
Is the iMac not recognizing the USB keyboard/mouse because it's still searching for the bluetooth versions that it will no longer recognize? Is there a way to fix this without setting up an appointment with the geniuses?
Thanks!

I'm having the same problem. It started happening on my Late 2012 model iMac 21.5" after applying the latest update.
What I found was that nothing seemed to work connected directly to the iMac. However, if you attach an externally powered USB hub, then all devices attached to the hub will work. It seems as if the USB ports are still working, but without power.
After I was able to get my USB keyboard to work, I was able to zap the PRAM (hold command-option-P-R while powering on) and then magically everything was back to working again. Unfortunately, this was short lived as the problem has resufaced again for me today, but you could give it a try anyway.

Bootcamp, Mighty Mouse and Keyboard not working

Hi All,
I just install yesterday Windows 7 (Ultimate 64bits) by Bootcamp in my iMac 21" (bought in 2013).
During the installation, the Mighty Mouse and the keyboard were not working (except the first W7 screens, selecting partition and language), and now, installation finished, i got to use an external keyboard to select username and password, because Mighty Mouse and Wireless Keyboard are not working with Windows.
I restart the computer using OSX and both are working fine.
Could you please help me?
Best
Jorge

upgrading to vista sorted things out!

Help! bootcamped window pro 7 ok BUT driver / setup flash drive seemed to correctly install drivers, nvidia etc etc BUT on windows login screen i have no mouse or keyboard , have plugged in logitech usb mouse and keyboard still no good please help

Please can somebody help me with this.
i cannot get any mouse or keyboard input on my login screen after bootcamping windows 7 pro.
i used a correctly formatted drive for the driver downloads, they seemed to install but now i have no input method to login to wondows7.
all is fine in osx apple wireless mouse keyboard magicpad ok
windows cant login due to no input devices.
have connected logitech mouse keyboard still nothing.
please help!
thanks in advance

1. I have tried copying the Keyboard/Trackpad/Mouse drivers to the $WinPEDriver$ directory with mixed success on a 2012 MBP.
2. My experience is based on a 2013 rMBP. You may be able to use an Apple USB Keypad/Mouse to better success.
3. See http://www.macworld.com/article/2460820/macbook-pro-mid-2014-review-minor-update -offers-slightly-better-cpu-performance.html for HW differences between the two machines.
4. If you have access to a 2013 rMBP, I can suggest trying to build the USB on that and working with the USB to see if you can make it install Windows. the rMBP 2014 and rMBP 2013 have the same HW, except some CPU changes. You can also try building the USB at the nearest Apple store, if possible.
5. There is a section in AutoUnattend.xml, which is supposed to install all drivers in $WinPEDriver$ (see this http://support.microsoft.com/kb/2686316 )
<component name="Microsoft-Windows-PnpCustomizationsWinPE" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <DriverPaths>
                <PathAndCredentials wcm:keyValue="1" wcm:action="add">
                    <Path>$WinPEDriver$</Path>
                </PathAndCredentials>
            </DriverPaths>
        </component>

Mouse and keyboard stop working with Mavericks

This has happened twice now since installing Mavericks.
I'll be working along, and then all of a sudden, I am not able to click with my mouse and my keyboard stops working. I AM able to move the cursor around on the screen. But, I am not able to click on anything and I can't use the keyboard to force quit the finder. The only way to get unstuck is to press the power button on the front of the Mac to shut it down and then restart.
I am using a wired Apple Keyboard and a wireless Apple Magic Mouse. My Mac is a MacPro 2 x 2.3 GHz Quad-Core Intel Xeon Mac.
Like I said. this has never happened before. But it's happened twice since installing Mavericks.

Everytime I restart my computer, especially for updating maverick, my keyboard and attached mouse (both apple for an Imac) stop working. When I plug in an other keyboard, I can get into my Imac again. Would this SMC apply to this problem as well?
What should I do?
thanks, hb

T510 Mouse and Keyboard stops working with Windows Update - unable to roll back, happened twice

My mouse has been working fine for a while but it stopped working followed by the keyboard, I put it down to a Windows update but because Windows 7 keeps bluescreening on a restore point I couldn't recover. I contacted Lenovo got the rebuild disc for my machine, completely rebuilt it, all working fine, then after 2 days same issue, mouse stopped, keyboard stopped, restore points make no difference. Does anyone know what windows update is causing this and if there is a fix aside from rebuilding, I can't keep doing this and I need to understand the cause really, not had it with a laptop before. Gone back to using my old laptop until I can get it sorted. Does anyone have any ideas?

I installed the latest drivers via windows update and got the touchpad back, rebooted, it went again. Netiher the trackpoint or touchpad work. I then thought rather than focus on drivers check the bios. I disabled the trackpoint in the bios, still neither works, however if I disable the touchpad in the bios and enable the trackpoint, the trackpoint does consistently work. I can't explain why the touchpad worked after a touchpad update but now fails, the ultranav driver is installed but if both are enabled in the bios it say it isn't installed, if the trackpoint is enabled it tells me I need to enable both so it clearly knows it's there. What's curious is that this doesn't happen on the complete clean IBM build. I can't not turn off windows updates, I'm a developer so Ioad the laptops up with a vast variety of software and I need many of the windows update fixes, either way I am surprised they are conflicting with the touchpad so dramatically. I can't see it being a virus I'm using two layers of protection and if I blow the machine away and installed the updates via an .iso image (so it's never connected to anything else), I can replicate the problem. It's feasible it's another piece of software causing the conflict. Any one have any idea what could be going on or seen it before?

IMac OSX 10.5 frozen desktop, mouse and keyboard still work. Won't let me open anything.

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