IMac recognizes iPod, but iTunes does not...and freezes.
Hello.
When I connect my iPod Classic (I have reset it), the icon appears on my iMac, but it does not in iTunes, and iTunes immediately freezes, necessitating a force quit. iTunes is fine without the iPod connected.
I have upgraded iTunes from 9.2 to 10.0, but the problem remains. Can anyone offer help or suggestions?
Thanks.
Hello Jerry,
Here is the Apple support document related to your issue.
http://support.apple.com/kb/TS1410
If no luck there, I would try reformatting the iPod via Disk Utility using the instructions in this article.
http://b-rockprogramming.blogspot.com/p/ipoditunes-tutorials-and.html
Other than that though, I don't have too much for suggestions. Best of luck.
B-rock
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Cheers, Tom
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