Imac restarting??
Can anybody shine any light on this error message? iMac will just suddenly reassert for no reason, has happened a couple of times now. iMac is all up up to date. Thanks in advance.
The computer is still in warranty, so take it in for a diagnosis.
You posted an image of a portion of a kernel panic, so it's of no use at all.
Similar Messages
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ust installed update10.6.8 on my imac restarted and opened safari i have little snitch, it said xdefender wants to connect with apple, i let it. but after i thought has a malware been installed and os update rooted it out? kindly advise
i have this sorted, a misunderstanding it was not xdefender trying to connect with apple it was XProtect Updater from apple.
jcher -
My iMac restarts everytime time machine is backing getting this error
my iMac restarts everytime time machine is backing up i had time capsule so i changed back up disk to seagate and still does it.
getting this error any help would be great and im not real computer smart
Interval Since Last Panic Report: 415540 sec
Panics Since Last Report: 5
Anonymous UUID: 50E71E33-0C3E-B6B0-1F87-93F5501AF275
Fri Apr 12 18:09:41 2013
panic(cpu 0 caller 0xffffff8000e43d5b): "a freed zone element has been modified in zone: cluster_write"@/SourceCache/xnu/xnu-2050.18.24/osfmk/kern/zalloc.c:214
Backtrace (CPU 0), Frame : Return Address
0xffffff80f1b23680 : 0xffffff8000e1d626
0xffffff80f1b236f0 : 0xffffff8000e43d5b
0xffffff80f1b23730 : 0xffffff8000e435d2
0xffffff80f1b23810 : 0xffffff8000ee80cf
0xffffff80f1b23840 : 0xffffff8000ee4cd7
0xffffff80f1b239d0 : 0xffffff8000ee337e
0xffffff80f1b23c30 : 0xffffff8000ee2ff5
0xffffff80f1b23c60 : 0xffffff80010fb26d
0xffffff80f1b23d70 : 0xffffff8000f11da2
0xffffff80f1b23dd0 : 0xffffff8000f08179
0xffffff80f1b23e40 : 0xffffff80011770e9
0xffffff80f1b23ef0 : 0xffffff80011772e4
0xffffff80f1b23f50 : 0xffffff80011e182a
0xffffff80f1b23fb0 : 0xffffff8000eced33
BSD process name corresponding to current thread: backupd
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000000c00000
Kernel text base: 0xffffff8000e00000
System model name: iMac11,1 (Mac-F2268DAE)
System uptime in nanoseconds: 4702215649822
last loaded kext at 237598977526: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f82f02000, size 229376)
last unloaded kext at 161063000383: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f81825000, size 65536)
loaded kexts:
com.seagate.driver.PowSecLeafDriver_10_5 5.2.4
com.seagate.driver.PowSecDriverCore 5.2.4
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.msdosfs 1.8
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.filesystems.ntfs 3.10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.ATIRadeonX2000 8.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.kext.AMD4800Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOFireWireSBP2 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Leapfrog Device (en5), Ethernet, en5
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N, 9.2 MB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Backup+ Desk Mac, 0x0bc2 (Seagate LLC), 0xa0a5, 0xfa130000 / 6
USB Device: USB-SATA Bridge, 0x067b (Prolific Technology, Inc.), 0x2571, 0xfa140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: hub_device, 0x0409 (NEC Corporation), 0x005a, 0xfd130000 / 5
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
My imac restarted but now it is taking forever
I upgraded from Mavericks to Yosemite and my imac restarted after installing. I entered my password and now there is a progress bar that has moved halfway after over an hour. I tried restarting the computer but that did not help. Is it normal to take this long? My new laptop had no problems.
I cannot give any specs because I cannot bring that info up on the computer.
Thanks for any help.
CatherineTake each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Spacebar freeze & IMac restart?
I was typing an email (Eudora) on my new, one month old intel iMac. Suddenly the spacebar wouldn't work (no space made when clicking on it). I hit the return key. The other keys worked. I tried the spacebar again. And again! Suddenly the computer restarted on its own. What the???? What happened?? Nothing else went out. I had Eudora open. TextEdit and Safari were running in the background. I ran Disk Utility & verified disk. Says all is fine. But if all were fine, why the sudden spacebar freeze and iMac restart?
To Stop Windows Opening on Start Up
System Preferences > General > uncheck Restore windows when Quitting and Re-opening Apps
You may also find this Link of Interest...
Managing Mac OS X Lion's application resume feature -
IMac restarts more times, all alone
This morning my iMac restarted 4 times, all alone, 2 times simply listening to music, 2 times installing the Xcode update.
A little bit worried...If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic log under System Diagnostic Reports. Post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports. -
My iMac restarts a couple time a night. Any ideas what might be causing it? Thanks!
Hardware Overview:
Model Name: iMac
Model Identifier: iMac12,2
Processor Name: Intel Core i7
Processor Speed: 3.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Boot ROM Version: IM121.0047.B1F
SMC Version (system): 1.72f2
Serial Number (system): D2*******HJW
Hardware UUID: *****
Anonymous UUID: 5AB2719C-2B59-4E49-AAFC-C01702F1D5A0
Mon Jun 30 19:59:07 2014
panic(cpu 4 caller 0xffffff802b4dbf5e): Kernel trap at 0xffffff802b4725c3, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007f9c2d07b008, CR3: 0x000000002e2e4000, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0xffffff81ecb83b30, RDX: 0x0000000000000000
RSP: 0xffffff81ecb83a20, RBP: 0xffffff81ecb83e20, RSI: 0xffffff803fcb24a0, RDI: 0xfffffffff0000000
R8: 0x0000000000800000, R9: 0x0000000000000fff, R10: 0xffffff81ecb83b30, R11: 0x003dec0200100000
R12: 0x0000000000000000, R13: 0xffffff806bc3b8c0, R14: 0x003dec0200100000, R15: 0x0000000000000000
RFL: 0x0000000000010286, RIP: 0xffffff802b4725c3, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007f9c2d07b008, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff820cbaddf0 : 0xffffff802b422fa9
0xffffff820cbade70 : 0xffffff802b4dbf5e
0xffffff820cbae040 : 0xffffff802b4f3456
0xffffff820cbae060 : 0xffffff802b4725c3
0xffffff81ecb83e20 : 0xffffff802b471fcd
0xffffff81ecb83e80 : 0xffffff802b801e61
0xffffff81ecb83eb0 : 0xffffff802b5dc02d
0xffffff81ecb83f00 : 0xffffff802b5db710
0xffffff81ecb83f40 : 0xffffff802b5e27d0
0xffffff81ecb83f70 : 0xffffff802b5d8888
0xffffff81ecb83fb0 : 0xffffff802b4d7127
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x000000002b200000
Kernel text base: 0xffffff802b400000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 91496046211377
last loaded kext at 89645370706600: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fadcce000, size 49152)
last unloaded kext at 89763303087123: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fadcce000, size 32768)
loaded kexts:
com.seagate.driver.PowSecLeafDriver_10_5 5.2.6
com.seagate.driver.PowSecDriverCore 5.2.6
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.smbfs 2.0.2
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 1.2.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.AMDRadeonX3000 1.2.2
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.kext.AMD6000Controller 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.4f1
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.iokit.IOAcceleratorFamily 98.20
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.kext.AMDSupport 1.2.2
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOFireWireSBP2 4.2.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Unable to gather system configuration information.Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384847304E532D434720
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384847304E532D434720
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384847304E532D434720
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x830B, 0x4E54344743363442384847304E532D434720
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: My Book 1234
USB Device: Back-UPS NS 600 FW:818.w1 .D USB FW:w1
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: FreeAgent Go
USB Device: Hub
USB Device: iPhone
USB Device: FreeAgent
USB Device: FreeAgent
USB Device: iPhone
USB Device: FreeAgent
USB Device: FreeAgent
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
FireWire Device: My Book 1112, WD, Up to 800 Mb/sec
Thunderbolt Bus: iMac, Apple Inc., 22.1
<Personal Information Edited by Host>None of the RAM you have is from the factory. If you didn't install it, the retailer did.
Remove two of the modules and test. Then swap modules and test again. -
My iMac restarts repeadly and shows yellow ~ all over the screen
My iMac restarts itself over and over I believe it is a kernel panic.It shows yellow,blue, and green ~ on every startup. Are there commands in the (Command+S) that will help me. All keys don't work on startup. I cannot do anything on it beside access (Command+S) on accasions.
If it was just restarting, this may have been software but since there is visible screen distortion, im thinking this is most likely a logicboard on its way out. Definately take this to an apple store and have them diagnose and repair the machine.
-
Hi all,
So the short of it is that my work iMac (bought new with 3 others), every so often, shuts down by itself and then restarts by itself as well with a message saying something along the lines of 'you have shut down your computer because of a problem'. It's like someone pulled the plug, no warning no nothing, just goes black and restarts. This happens as an alternative for then it crashes/freezes with the screen on and i have to force shutdown via power button.
I haven't been able to pin point reasons because there doesn't seem to be any particular trigger. Maybe when I'm using Adobe Creative Suite applications, but then again as a graphic designer, thats what Im always using, and Chrome (with, admitedly, more tabs open than average).
The tech guy has taken it in and supposedly ran some tests but came back with nothing to report, nothing happened with him. His latest theory is maybe a problem with the power supply, like a peak surge or something... I don't know, haven't tested with a surge protector yet. But done the usual permissions repair and disk repair etc and still nothing.
The other 2 iMacs, same specs, have never had these problems.
Searched online and haven't found any solutions and reports to my particular case. So I've decided to turn to this community for any help.
Below are the specs and an example crash report.
Thanks in advance for any help.
Lou
Late 2012 iMac
Processor 2,7 GHz Intel Core i5
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 640M 512 MB
Software OS X 10.8.5 (12F45)
Latest crash report ///////////////
Mon Jun 23 16:25:16 2014
panic(cpu 0 caller 0xffffff7f899da8a1): NVRM[0/1:0:0]: Read Error 0x00000144: CFG 0x0fd810de 0x00100406 0xb0000000, BAR0 0x103000000 0xffffff81db65d000 0x0e7180a2, D0, P1/4
Backtrace (CPU 0), Frame : Return Address
0xffffff81c9f0ccc0 : 0xffffff800921d636
0xffffff81c9f0cd30 : 0xffffff7f899da8a1
0xffffff81c9f0cdf0 : 0xffffff7f89aad85a
0xffffff81c9f0ce30 : 0xffffff7f89dc37b7
0xffffff81c9f0ce50 : 0xffffff7f899e1576
0xffffff81c9f0cef0 : 0xffffff7f8997f3ce
0xffffff81c9f0cf10 : 0xffffff8009653298
0xffffff81c9f0cf40 : 0xffffff7f8986828b
0xffffff81c9f0cf50 : 0xffffff7f8b55b533
0xffffff81c9f0cf60 : 0xffffff7f8b56320b
0xffffff81c9f0cf80 : 0xffffff80092b7f7c
0xffffff81c9f0cfd0 : 0xffffff80092cedbb
0xffffff81dadf3890 : 0xffffff7f89b7488b
0xffffff81dadf38b0 : 0xffffff7f89b855ab
0xffffff81dadf3a40 : 0xffffff7f8997b6f7
0xffffff81dadf3ac0 : 0xffffff7f8996759b
0xffffff81dadf3b30 : 0xffffff7f899679fd
0xffffff81dadf3b70 : 0xffffff7f8992da4d
0xffffff81dadf3bc0 : 0xffffff8009670b13
0xffffff81dadf3c20 : 0xffffff800966e74f
0xffffff81dadf3d70 : 0xffffff8009298c21
0xffffff81dadf3e80 : 0xffffff8009220b4d
0xffffff81dadf3eb0 : 0xffffff8009210448
0xffffff81dadf3f00 : 0xffffff800921961b
0xffffff81dadf3f70 : 0xffffff80092a6546
0xffffff81dadf3fb0 : 0xffffff80092cf473
Kernel Extensions in backtrace:
com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f89851000->0xffffff7f89879fff
com.apple.driver.AppleACPIPlatform(1.8)[209B2382-A61F-344C-8BBC-26331B9BA398]@0 xffffff7f8b554000->0xffffff7f8b5adfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8a363000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f89851000
com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f89922000->0xffffff7f89959fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f89851000
com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f89965000->0xffffff7f89976fff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f89922000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f89851000
com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f899 79000->0xffffff7f89c1cfff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f89851000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f89965000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f89922000
com.apple.nvidia.gk100hal(8.1.6)[347201ED-EC77-3189-B256-B3403CFCBB06]@0xffffff 7f89c28000->0xffffff7f89f59fff
dependency: com.apple.NVDAResman(8.1.6)[39D35403-42FB-3F08-999C-9866938D6B3A]@0xffffff7f899 79000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f89851000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12F45
Kernel version:
Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
Kernel slide: 0x0000000009000000
Kernel text base: 0xffffff8009200000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 24278497409941
last loaded kext at 23378975154171: com.apple.filesystems.cddafs 2.5.1 (addr 0xffffff7f8b71d000, size 24576)
last unloaded kext at 23460702038780: com.apple.filesystems.cddafs 2.5.1 (addr 0xffffff7f8b71d000, size 20480)
loaded kexts:
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.filesystems.smbfs 1.8.4
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.1.0
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.ApplePlatformEnabler 2.0.7d2
com.apple.driver.AGPM 100.13.12
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.4.7fc4
com.apple.driver.AppleMikeyDriver 2.4.7fc4
com.apple.GeForce 8.1.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.driver.AppleLPC 1.6.3
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleIntelHD4000Graphics 8.1.6
com.apple.driver.AppleIntelFramebufferCapri 8.1.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleSDXC 1.4.3
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AppleUSBHub 635.4.0
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleUSBXHCI 635.4.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 237.4
com.apple.driver.AppleBluetoothHIDKeyboard 170.2.4
com.apple.driver.IOBluetoothHIDDriver 4.1.7f2
com.apple.driver.AppleHIDKeyboard 170.2.4
com.apple.driver.AppleHIDMouse 175.8
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.4.7fc4
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.nvidia.gk100hal 8.1.6
com.apple.NVDAResman 8.1.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d13
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleThunderboltEDMSink 1.2.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMC 3.1.5d4
com.apple.driver.AppleHDAController 2.4.7fc4
com.apple.iokit.IOHDAFamily 2.4.7fc4
com.apple.iokit.IOAcceleratorFamily 74.15
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.3.2
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.7.7
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOUSBFamily 635.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0The graphics processor is faulty and will have to be replaced.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
IMac restarts after shutting down?
Every time when I shut down my iMac it restarts automatically, why is it happening?
Hi, tough to tell, but...
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/HT1379
In fact, do 3 in a row, takes a bit of time.
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964
Still no diff...
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons -
Problems with Mac OS 10.4.8 update & iMac restarts
The 10.4.8 update has not worked on my 20" Intel iMac. Twice I tried it and both times I had reinstall EVERYTHING from a backup. After installing the update it did not restart. It comes up with the black screen full of writing.
I did it once, couldn't do anything about it so I trashed the HD and cloned a backup. Once everything was back to normal I again installed the 10.4.8 update, this time using the Combo Updater instead of Software Update trimmed version—same thing. The iMac would not restart. Same black screen full of sprach.
Anyone else had this? Or does anyone why why?
Also, my Intel iMac has a nasty habit of randomly restarting all by itself.
Anyone else's do that?
iMacIntel Mac OS X (10.4.7)What you are descrbing is a kernel panic, a good number of kernel panics are caused by bad RAM. Combined with your spontaneous reboots that sounds like it might be the issue. I'd get it on the bench somewhere (Apple Store, local reseller) and have the memory tested.
And no, random reboots and shutdowns are not typical.
iMac Core 2 Duo 2.16 gHz Mac OS X (10.4.8) | Apple BT Keyboard & MM | AE Base Station | -
IMac restarts instead of shutting down
Hello,
I have a 2009 iMac 24" running 10.6.2. When I select shutdown from the shutdown menu it asks if I want to shutdown and then after selecting yes it starts the shutdown process. After shutting down it immediately restarts. When selecting shutdown from the login screen, it shuts down correctly.
-I've zapped my PRAM
-I did a SMC reset
-I've unselected restart after power failure
-I have a wireless USB mouse connected
-I have Apple's wireless keyboard
Any thoughts?
Help is much appreciatedIf it does not happen in the new account (you should try it a few times to make sure), then the cause is usually one of two things, and there is probably not anything wrong with the overall system.
First is a background process that runs in your normal account. Check System Preferences Accounts pane +Login Items+ tab. Remove anything there that you no longer need to have running. Then, with what's left, remove one at a time and test to see if it makes a difference; make sure you note what you removed (and where it is located) so that you can put it back if it was not the cause.
Second are user preference settings. In this case, this is a bit harder to trouble-shoot, because I can't think of any particular user preference file that would make a Mac restart instead of shut down.
If the problem does not happen in a new account, and you can't determine the exact cause, one thing you could do is create a new user account for ongoing permanent use, and transfer your user data from your current account to the new account. Eventually, once everything is working fine, abandon your current account. -
Early '08 24'' iMac Restarts randomly
hello my mac has restarted twice and crashing. Then it take a minute to start up I'm getting worried the hard drive is crashing. so if someone could help me understand this report it'd be fantastic. thanks
Anonymous UUID: DDD5A42C-99CA-0CAC-36A0-475A430EB2C6
Tue Oct 28 23:36:01 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff800f779458): "a freed zone element has been modified in zone kalloc.128: expected 0xdeadbeefdeadbeef but found 0xffffff8022d12fd0, bits changed 0x2152416ffc7c913f, at offset 88 of 128 in element 0xffffff801d89c380, cookies 0x3f0011690e8e8d84 0x535215e87a6d21d"@/SourceCache/xnu/xnu-2782.1.97/osfmk/kern/zalloc.c:496
Backtrace (CPU 0), Frame : Return Address
0xffffff80195db6a0 : 0xffffff800f73a811
0xffffff80195db720 : 0xffffff800f779458
0xffffff80195db850 : 0xffffff800f742ef1
0xffffff80195db880 : 0xffffff800fc61997
0xffffff80195db8a0 : 0xffffff800fc61b3f
0xffffff80195db8d0 : 0xffffff800fce5f0a
0xffffff80195db8f0 : 0xffffff800fce5e3c
0xffffff80195db990 : 0xffffff800fcdc3b2
0xffffff80195dba20 : 0xffffff800fcdc68c
0xffffff80195dba60 : 0xffffff7f90f9b578
0xffffff80195dbae0 : 0xffffff7f90f9d20d
0xffffff80195dbb30 : 0xffffff800fd01c92
0xffffff80195dbb60 : 0xffffff800fd02859
0xffffff80195dbbc0 : 0xffffff800fd00003
0xffffff80195dbd00 : 0xffffff800f7ea517
0xffffff80195dbe10 : 0xffffff800f73e91c
0xffffff80195dbe40 : 0xffffff800f7235a3
0xffffff80195dbe90 : 0xffffff800f733e8d
0xffffff80195dbf10 : 0xffffff800f809f6b
0xffffff80195dbfb0 : 0xffffff800f83aa18
Kernel Extensions in backtrace:
com.apple.ATIRadeonX2000(10.0)[4B5AE698-A480-33A8-85D2-FFCBE26273A7]@0xffffff7f 90f7f000->0xffffff7f911b1fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[37149E54-165A-36C0-AC9F-5E66FEB5CFFD]@0xffffff 7f8ffa7000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f908ba000
BSD process name corresponding to current thread: uTorrent
Mac OS version:
14A388a
Kernel version:
Darwin Kernel Version 14.0.0: Tue Sep 23 23:01:41 PDT 2014; root:xnu-2782.1.97~6/RELEASE_X86_64
Kernel UUID: 5385C81A-218D-36E7-94EF-C01A5FAA3A8C
Kernel slide: 0x000000000f400000
Kernel text base: 0xffffff800f600000
__HIB text base: 0xffffff800f500000
System model name: iMac7,1 (Mac-F42386C8)
System uptime in nanoseconds: 42223562998722
last loaded kext at 309946991941: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f903e6000, size 69632)
last unloaded kext at 571242815618: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9186f000, size 8192)
loaded kexts:
com.symantec.kext.fw 5.3.1f4
com.tuxera.filesystems.tufsfs.fusefs_txantfs 2013.3.14
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 266.5
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.kext.AMDFramebuffer 1.2.8
com.apple.iokit.CSRBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.ATIRadeonX2000 10.0.0
com.apple.kext.AMD2600Controller 1.2.8
com.apple.driver.AppleIRController 327.5
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleYukon2 3.2.3b1
com.apple.driver.AirPortBrcm43224 700.36.24
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.kext.AMDSupport 1.2.8
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOATAFamily 2.5.3
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 6 GB, SMC 1.21f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7FBA00FFFFFFFF, 0xFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
Memory Module: BANK 1/DIMM1, 4 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7FF70000, 0x00004B363435315536344535363637460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.3.0f10 14890, 3 services, 26 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD3200AAJS-40VWA0, 320.07 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Built-in iSight
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
Thunderbolt Bus:Boot into recovery mode and reinstall the OS. You're not running the GM version 14A389. Once that's finished and if you're still getting KPs, then the most likely culprit is one of these:
com.symantec.kext.fw 5.3.1f4
com.tuxera.filesystems.tufsfs.fusefs_txantfs 2013.3.14
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall those things and reboot. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember. See
OS X About kernel panics,
Computer spontaneously restarts,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
My imac restarts insteads of shut down
hello i am new to the mac...so bare with me.
i am using a 27" intel i7 mac os x lion, version 10.7.2
hmm ... i noticed from day one...that sometimes when i click the apple>shut down...it does everything like a shut down but it spins the dvd-r and restarts...i thought maybe i am clicking the wrong thing.
but i did it again and it does it all the time...
it does prompt me..."re open windows when logging back in" i don't know if that is an issue, i leave it checked as i have everything closed/quit before i even shut down.
i am lost of what to do, i am not too technical in the in and outs of the mac, i do not want to delete any files or anything too make it unstable.
thanks for the help!!
p.s. i was a pc guy for all my life but man o man the mac is beautiful. just wish winamp would work on it lolSomething is clearly wrong however I'm not sure why you are shutting down the machine daily. On page 16 of your owners manual it says:
Putting Your iMac to Sleep
If you‘ll be away from your iMac for less than a few days, put it to sleep. When youriMac is in sleep, its screen is dark. You can quickly wake your iMac and bypass thestartup process.
Also you will find in the manual the phone number for AppleCare, you have 90 days of free telephone support. Now is a good time to begin using it. They're open M-Saturday during normal business hours. -
IMac restarting with error meesge
Can anybody make any sense of this error message. iMac will just randomly restart and then come up with the message below.
Anonymous UUID: 3BA286FA-AB5D-EAD2-BE6C-23AEB4FF7AEC
Thu Mar 12 12:11:16 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff800096f8f5): "zalloc: zone map exhausted while allocating from zone kalloc.8192, likely due to memory leak in zone vm objects (1572081120 total bytes, 6550322 elements allocated)"@/SourceCache/xnu/xnu-2782.10.73/osfmk/kern/zalloc.c:2521
Backtrace (CPU 2), Frame : Return Address
0xffffff8122ffbc00 : 0xffffff800092fe41
0xffffff8122ffbc80 : 0xffffff800096f8f5
0xffffff8122ffbdb0 : 0xffffff8000938581
0xffffff8122ffbde0 : 0xffffff8000917f70
0xffffff8122ffbe10 : 0xffffff8000933f27
0xffffff8122ffbe40 : 0xffffff8000918a93
0xffffff8122ffbe90 : 0xffffff80009293bd
0xffffff8122ffbf10 : 0xffffff8000a059fa
0xffffff8122ffbfb0 : 0xffffff8000a36ea6
BSD process name corresponding to current thread: distnoted
Mac OS version:
14C1510
Kernel version:
Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64
Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E
Kernel slide: 0x0000000000600000
Kernel text base: 0xffffff8000800000
__HIB text base: 0xffffff8000700000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 32275849222225
vm objects:1572081120
vm object hash entri:254548280
VM map entries:522033520
pv_list:14315520
vm pages:130836224
kalloc.16:101564320
kalloc.32:1915200
kalloc.64:11329920
kalloc.128:6602752
kalloc.256:6774784
kalloc.512:118820864
kalloc.1024:3657728
kalloc.2048:2031616
kalloc.4096:2674688
kalloc.8192:7471104
mem_obj_control:101819344
ipc ports:2838400
threads:1216800
vnodes:15308160
namecache:6389280
HFS node:20417344
HFS fork:4845568
ubc_info zone:3208128
vnode pager structur:1458440
compressor_pager:405073920
compressor_segment:5225184
Kernel Stacks:2162688
PageTables:140767232
Kalloc.Large:26608164
Backtrace suspected of leaking: (outstanding bytes: 431760)
0xffffff800096fcf6
0xffffff80009b654d
0xffffff80009aa435
0xffffff800099ca95
0xffffff8000a1a974
last loaded kext at 1027451219953: com.apple.filesystems.smbfs 3.0.0 (addr 0xffffff7f835af000, size 389120)
last unloaded kext at 340424907013: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f835af000, size 61440)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.AGPM 100.15.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.GeForce 10.0.2
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.AppleUSBODD 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.driver.IOBluetoothHIDDriver 4.3.2f6
com.apple.driver.AppleMultitouchDriver 262.33.1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.2
com.apple.nvidia.driver.NVDAResman 10.0.2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSurface 97
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOAcceleratorFamily2 156.6.1
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Fitbit Base Station
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4Uninstall the FitBit device and it's related software and test. FitBit has not been updated to work with Yosemite.
-
IMac restarts itself during first startup of the day
iMac 3.06 GHz Intel Core 2 Duo
MacOS X 10.8.2
Over the last several days, on only the first startup of the day, my iMac, early in the startup process, has interrupted the startup by restarting, then continuing with a normal startup without further action on my part. Upon completion of the startup, and alert reports that "Your computer restarted because of a problem", and asks if I want to report the problem to Apple. The following is an example of the report:
Interval Since Last Panic Report: 44896 sec
Panics Since Last Report: 1
Anonymous UUID: 6BACAFFC-5CA6-31F8-722F-C7047C4DA267
Sun Dec 2 08:22:21 2012
panic(cpu 1 caller 0xffffff80106b7bd5): Kernel trap at 0xffffff7f91e6cb36, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x000000002513d000, CR4: 0x0000000000000660
RAX: 0x0000000000000001, RBX: 0xffffff807b8ed000, RCX: 0xffffff801ced2aa0, RDX: 0xffffff809056ba88
RSP: 0xffffff809056bbb0, RBP: 0xffffff809056bbb0, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff807b8ed000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7f91e6cb36, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff809056b850 : 0xffffff801061d626
0xffffff809056b8c0 : 0xffffff80106b7bd5
0xffffff809056ba90 : 0xffffff80106ce4ed
0xffffff809056bab0 : 0xffffff7f91e6cb36
0xffffff809056bbb0 : 0xffffff7f91e57182
0xffffff809056bc00 : 0xffffff7f91e570d8
0xffffff809056bc20 : 0xffffff7f91e2840e
0xffffff809056bc50 : 0xffffff7f90ca7350
0xffffff809056bc90 : 0xffffff7f90ca72bf
0xffffff809056bcb0 : 0xffffff7f90cacfb8
0xffffff809056bd40 : 0xffffff7f90ca4e00
0xffffff809056bd70 : 0xffffff8010a33dbb
0xffffff809056bdc0 : 0xffffff8010a63ff7
0xffffff809056be30 : 0xffffff8010697d2f
0xffffff809056be80 : 0xffffff8010620aed
0xffffff809056beb0 : 0xffffff8010610448
0xffffff809056bf00 : 0xffffff801061961b
0xffffff809056bf70 : 0xffffff80106a5b16
0xffffff809056bfb0 : 0xffffff80106ced53
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f90c9b000->0xffffff7f90cd2fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f90c50000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f91e27000 ->0xffffff7f91ee9fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f90c f2000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f90cde000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f90c50000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f90c9b000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000010400000
Kernel text base: 0xffffff8010600000
System model name: iMac9,1 (Mac-F2218FC8)
System uptime in nanoseconds: 28473183008
last loaded kext at 28472581893: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f925ab000, size 36864)
loaded kexts:
com.Logitech.Unifying.HID Driver 1.2.0
com.Logitech.Control Center.HID Driver 3.4.0
at.obdev.nke.LittleSnitch 2.5.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.1f2
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleBacklight 170.2.3
com.apple.filesystems.autofs 3.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.nvenet 2.0.19
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.kext.triggers 1.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.37f3
Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334448312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-40K1B0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 3
USB Device: hub_device, 0x04cc (Philips Semiconductors), 0x1521, 0x24300000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x24350000 / 4
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x24353000 / 6
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x24352000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 3
Subsequent startups on the same day proceed without interruption and without a problem report, until the first startup of the next day. I normally shut down the computer over night. The iMac operates normally after any of these startups, interrupted or not. Apple Hardware Test reports no problems.
This behavior is annoying, but not very problematic so far. Does anyone have a likely explanation or suggested cure?BDAqua wrote:
Have you tried just sleeping it at night?
It appears to be graphic card related.
Have you blown the dust out lately?
Thanks very much for answering.
Sleeping the iMac at night would work, I'm sure, since it's only on a cold restart that the unplanned restart occurs. Not as satisfying as curing the issue, though.
Apple Hardware Test reported nothing wrong with the graphic card, but the computer is not cold by the time the test is run, so I guess that could still be it.
I'm sure there is dust inside after three + years. Apple didn't really want me to open up my iMac, but this Core 2 Duo model can be opened by lifting off the glass with suction cups, I believe. Maybe I will do that and dust, and see if that helps. There might even be something I can reseat.
Also, I believe that on my next cold startup I will try single user mode and see if that prevents the restart.
Thanks for your suggestions.
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