IMac Return and Replacement on account of series refresh
Hi We bought a new iMac on 7th October this year, and now Apple has refreshed iMacs in a big way. We wanted to know if we can get an exchange of the old one for new, may be for price.
See this thread:
https://discussions.apple.com/thread/4463081?tstart=0
Similar Messages
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Hi Gurus,
Kindly provide the information about the customer returns and replacement in respect of under warranty cases
Eg
Final product sold is gear box (based on BOM). If we received the gearbox from customer for repair we have to replace some parts of the gearbox and send back to the customer (Note: gearbox is under warranty). In these case how to account the return gearbox and how to account the replaced parts and how to send back to the customer.
Regards
AllenHi Pepe,
I suspect something might be a problem with Item Usage. So we need to check 2 things.
1) Create a return order/ return request item directly in ECC and check the item usage that is getting picked.
2) In CRM also create a return order / return request item and check the item usage. you can put a break point on select statment "SELECT SINGLE * FROM crmc_it_assign" in CRM_ORDER_IT_ASSIGN_SELECT_CB FM.
I suspect the problem with item usage as transaction type and item cat group can not change (assuming materail and product are in sync)
Let me know the outcome. Hope this helps.Regds,
Raghu -
Yesterday I've bought the old mac book air, will Apple accept a return and replace it with the new one?
Hi micjhal,
Call them up! If you look on your receipt it'll indicate you have 14-days to return it (if bought at a retail store) and 30-days if bought through the online store. -
Power pack failed on iMac OSX Lion and replaced by Apple at a cost. Computer top left and behind is very hot. Is this normal.
Take it back to the shop that did the repair and show them. Check other iMac's on the floor to see if they have this same heat problem.
-
Find and replace in files does not refresh when changes are made
Using RH10, I search for a term with the Find and Replace Options pod. I use the Find Results list as a reference only, and open each file from the Topic List. I do this instead of opening the topics from the Find Results tab because I want to see the WYSIWYG changes. Anyway, I make my edits and delete the search term from each topic. Then, to make sure I have done all the work, I run the search again. I expect to see no or at least fewer matches than before, but I still get some or all of the same results as before, even though I double-check the Design and HTML views of the topics and even check the source of a topic separately in Notepad, all indicating that the search term is gone from the topic.
There is some ridiculous lingering or echo going on. I make sure to select Look in: <Current Project>, and the paths of all the Find Results files are fine. How do you refresh the search so that this echo doesn't occur?
Also, I close the Find and Replace Options pod, reopen it and start the search again, and the same results are there.
Message was edited by: DMilkesHi there
To avoid the message about the file being modified, close all topics in the editor before commencing with any find and replace operations. The message is produced because you have the aforementioned topics open in the editor.
As you mention "Find and replace in files", I'm guessing you are referring to version 8. I just opened version 8 and performed a find and replace to confirm. There is a button allowing you to clear all.
On the clicking and dragging to create a link, it's never worked that way. You simply cannot drag from the Topic List pod to do it. But you can from the Project Manager pod. Perhaps you should consider submitting a Wish Form to ask for the ability to click and drag from the Topic List pod to create links.
As far as rearranging your topics into different folders, as long as you do it from inside RoboHelp you shouldn't be destroying any links. RoboHelp will update references for you as you move things around. The only issue is if you are automatically creating your TOC structure based on the project structure. But usually that's a one time shot. From there forward you just manage things using the TOC editor.
Hopefully this helps... Rick
Helpful and Handy Links
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Customer Returns and Replacement Orders
Hi,
What processes are involved with Customer Returns? How do we create a replacement order, and what should we do if a replacement is not issued?
Thanks,
Rathul.Hi,
PGI (Post Goods Issue) may be cancelled by Transaction code VL09. The accounting document is just the reverse of the original PGI document.
In my company, we use project stock (movement type 601 Q for PGI). VL09 creates the movement type 602 Q. But rather than VL09, the generally accepted method in my company for the reverse items is to use the movement type 653, "back to the to the storage location." The accounting document takes the cost "from" the project and moves it back "to" the storage location.
The movement types are entered in the schedule lines in customizing, which are then assigned to the item categories. However, in this process, "no invoice" takes place. If you have a delivery related invoice, it should be cancelled beforehand.
If you do not give replacement, the Customer Account needs to be credited.
Please do not forget to create a Billing document (Formally Return Credit Memo) with reference to return delivery. It is very important in order to close the cycle. If you do not create a return credit memo, your delivery will keep appearing in the "Billing Due" list and with status "Being processed". When you create a return order type RE, the billing type is picked up as RE (Return Credit Memo) automatically.
When you are creating a replacement, you can create a replacement order, delivery, and billing. To create the replacement order, you can define an order type by copying from order type OR. In the copy control, you can define the relevant item categories from RE to OR. You can make reference Mandatory for this order type. The delivery type for this replacement order type will be LF and billing type F2.
Reward points if found helpfull..
Cheers,
Chandra Sekhar. -
I bought a Nokia N86 a week last monday and the camera capture button was unresponsive. I called Customer care and was told to send the phone back using a label that they provided.
1. How long does it take for returned goods to be received and a replacement device despatched? Note that I was told I would get an email from Nokia once the device was accepted, but since it was posted monday, I have not heard a thing (it is thursday now)
2. Why can't Nokia just simply send me a replacement phone next day delivery, and have the faulty handset collected???? Network Operators do this (My N73 was replaced within 48 hours by Orange) I now have had no phone for over a week.
I can understand that it's "only" been a few days since I sent my phone back, but surely after paying top dollar AND an extra fee for fast delivery I deserve a better service (considering the phone was faulty from the start)You would have a chance of getting a reply to your query only if you would click the "Contact Us" tab at the top of this page and let Nokia know. This is a user to user forum. The users try to help each other out with their problems and questions. Your query relates to Nokia's policy, therefore no one here can answer it.
mgoksoy -
Returns and Replacement Process- Error
Hi all,
We are creating a Complaints Transaction ZCOM in CRM 7.0 with product say XYZ
The complaint Item category is ZCOM
Then we are creating a return request item with item category ZREN and saving the document.
The Document gets successfully distributed to ECC with the return item ZREN.
Now if we open the Complaint document in CRM it shows an error as u201CThe item category 'ZREN' is not permitted for product 'XYZ'u201D.
If we create a Replacement Item with item category ZREP then we get the error as u201CThe item category 'ZREP' is not permitted for product 'XYZ'u201D.
However in ECC the document is complete without any errors.
We are not able to get the reason behind this error.
Al the customizing for item category determination seems to be ok.
Any suggestions??..experts pls reply soon
Regards,
PP
Edited by: PePe on Mar 24, 2010 11:06 AMHi Pepe,
I suspect something might be a problem with Item Usage. So we need to check 2 things.
1) Create a return order/ return request item directly in ECC and check the item usage that is getting picked.
2) In CRM also create a return order / return request item and check the item usage. you can put a break point on select statment "SELECT SINGLE * FROM crmc_it_assign" in CRM_ORDER_IT_ASSIGN_SELECT_CB FM.
I suspect the problem with item usage as transaction type and item cat group can not change (assuming materail and product are in sync)
Let me know the outcome. Hope this helps.Regds,
Raghu -
I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.
Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
Hello,
I have an issue where my iMac crashes and reboots 9/10 times when I log my wife's account off. I'd like to get it resolved as it is very annoying. We switch between accounts all the time and everytime it crashes I lose a bunch of info from my account. Can anyone help me understand how to fix this issue?
After the reboot a window tells me that my system has recovered from a seriour issue (sounds much like Window$ to me...) and a crash report is show:
Sun Nov 3 11:03:50 2013
panic(cpu 3 caller 0xffffff8022edc19e): Kernel trap at 0xffffff80231d38ae, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000170, CR3: 0x000000042a49c043, CR4: 0x00000000000606e0
RAX: 0xffffff8046d5f590, RBX: 0x0000000000000000, RCX: 0x00000000031f0000, RDX: 0xffffff8044427800
RSP: 0xffffff81f4343870, RBP: 0xffffff81f4343880, RSI: 0x0000000000000000, RDI: 0xffffff8044427800
R8: 0xffffff80655b0c00, R9: 0x0000000000000000, R10: 0xffffff81f4343780, R11: 0xffffffffffffffff
R12: 0xffffff80655b0c00, R13: 0xffffff80461be808, R14: 0x0000000000000000, R15: 0x0000000000000002
RFL: 0x0000000000010246, RIP: 0xffffff80231d38ae, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000170, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff81f4343500 : 0xffffff8022e22f69
0xffffff81f4343580 : 0xffffff8022edc19e
0xffffff81f4343750 : 0xffffff8022ef3606
0xffffff81f4343770 : 0xffffff80231d38ae
0xffffff81f4343880 : 0xffffff7fa37fcf61
0xffffff81f43438b0 : 0xffffff7fa37fd6a8
0xffffff81f43438f0 : 0xffffff80231b38f4
0xffffff81f4343950 : 0xffffff80231bc5e4
0xffffff81f43439a0 : 0xffffff80231bc2e5
0xffffff81f4343a00 : 0xffffff80231ca2d1
0xffffff81f4343f50 : 0xffffff802323de23
0xffffff81f4343fb0 : 0xffffff8022ef3e06
Kernel Extensions in backtrace:
com.webroot.driver.SecureAnywhere(104.0)[4516877C-BD60-3F95-93D2-D2A9EC8F0A00]@ 0xffffff7fa37fb000->0xffffff7fa37fffff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7fa3776000
BSD process name corresponding to current thread: loginwindow
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000022c00000
Kernel text base: 0xffffff8022e00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 196008980876705
last loaded kext at 71419521029131: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fa5341000, size 20480)
last unloaded kext at 71479557418411: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fa5341000, size 16384)
loaded kexts:
com.webroot.driver.SecureAnywhere 104
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.AMDRadeonX3000 1.1.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link." -
Reformatting files in Dreamweaver: Batch series of .dwr files (find and replace) consecutively
I have to do complicated reformatting of an entire site. It's been simplified to a series of find and replace tasks for each file. Each find and replace string has been saved as a .dwr file. Currently I have to load and execute each .dwr file.
How do you batch process or automate this task in Dreamweaver? In other words, queue up a series of .dwr files to be executed consecutively?OK here we go.
This example, a simple Dreamweaver Command Extension, will execute two Find and Replace commands in one go. (It can be any number of Find and Replace commands.)
The first command replaces "the" and "this" with "phe" and "phis". The second command replaces <ul> ... </ul> with <ol> ... </ol>. (These of course can be any Find and Replace.)
You need two files: a HTML file (for the UI) and a Javascript file (for actions). I named them "Find and Replace Test.html" and "Find and Replace Test.js". (They can be any name.)
Find and Replace Test.html
<!DOCTYPE HTML SYSTEM "-//Adobe//DWExtension layout-engine 10.0//dialog">
<HTML>
<HEAD>
<Title>Find and Replace Test</Title>
<script src="Find and Replace Test.js"></script>
</HEAD>
<BODY>
<form>
<p>Are you sure?</p>
</form>
</BODY>
</HTML>
Find and Replace Test.js
function canAcceptCommand() {
return true;
function commandButtons() {
return new Array("Go!", "doIt()", "Cancel", "window.close()");
function doIt() {
dreamweaver.setUpFindReplace({
searchString: "th(e|is)",
replaceString: "ph$1",
searchWhat: "document",
searchSource: true,
useRegularExpressions: true
dreamweaver.replaceAll();
dreamweaver.setUpFindReplace({
searchString: "<(/?)ul>",
replaceString: "<$1ol>",
searchWhat: "document",
searchSource: true,
useRegularExpressions: true
dreamweaver.replaceAll();
window.close();
Basically you can call any number of this pair of functions in the script:
dreamweaver.setUpFindReplace(findAndReplaceObject);
dreamweaver.replaceAll();
Place these HTML and JS files in this directory:
Dreamweaver App Directory/Configuration/Commands/
Then in Dreamweaver, open "Insert" window. (You need to have a HTML file open in order to make the Insert window active.) At the top of the Insert window there's a category dropdown menu ("Common" etc.). Do alt + click (ctrl + click) - then you'll see an item "Reload Extenesions" at the bottom of the dropdown. This will load this extension to DW. (Alternatively you can restart DW to load the extension.)
Now it's ready to run the Extension. Open a HTML document you want to modify. Go to "Commands" on the menu bar. At the bottom of the dropdown there should be an item "Find and Replace Test". Select and enjoy
Notes
This example is set to perform the Find and Replace on the current document. You can change the scope to the entire site, or the selected files, etc, just like in the Find and Replace dialogue box. The API doc is here: http://help.adobe.com/en_US/dreamweaver/cs/apiref/WS5b3ccc516d4fbf351e63e3d117f9e09bcf-7ed a.html
You can use dreamweaver.setUpComplexFindReplace(xmlQueryString) command instead. xmlQueryString is basically <dwquery> ... </dwquery> in your .dwr files, you can copy from your .dwr files. However xmlQueryString needs to be one continuous string (no line breaks), which can be a pain The doc: http://help.adobe.com/en_US/dreamweaver/cs/apiref/WS5b3ccc516d4fbf351e63e3d117f9e09bcf-7ed 9.html
Command Extension general example in the doc: http://help.adobe.com/en_US/dreamweaver/cs/extend/WS5b3ccc516d4fbf351e63e3d117f53d6ec3-7fe 6.html
I hope all of these make sense...
Kenneth Kawamoto
http://www.materiaprima.co.uk/ -
The keyboard for my iMac 9, got wet and is not working correctly. Delete ,return, and some other keys not functioning. In all caps including numerals. I've left it to dry for a few days but still will not work. Computer now in Safe boot mode and I can't login due to all caps and numbers being symbols. Is there anything I can do?
Buy a replacement keyboard. They're only $50-65 USD.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
Hi,
I purchased a iMAC off eBay. I was wondering how do I take off the previous owner name and replace mines? I reset all passwords to log in,but his name in the mac keeps showing up.
Thanks,
Honey
<Re-Titled By Host>Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
We have two iphones , one imac , and one itunes account. Hope someone can tell me an easy way to synch each iphone so that our contacts stay separate. I would like to share itunes music etc but not synch the same contacts to each phone...major problem... Thanks!
You have a few options which are detailed here:
http://support.apple.com/kb/ht1495 -
I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
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