IMac running 10l7.4. Trackpad won't do right click, none of the 3 options. When right clicked, current screen shrinks to left.

iMac running 10.7.4. Trackpad won't do right click, none of the 3 options. When right clicked, current screen shrinks to left. Seems to be a recurrent design flaw.

Look in System Preferences > Mission Control > set all options in the right column to "-".

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I'm using an iMac running Os X Yosemite, Photoshop CS5 Extended, R2880 Epson printer In the Print Settings dialog box, I can't select Color, Advanced BW or Grayscale unless I select "Printer Manages Color". The pull down menu is grayed out. Even with "pr

I’m using an iMac running Os X Yosemite, Photoshop CS5 Extended, R2880 Epson printer In the Print Settings dialog box, I can’t select Color, Advanced BW or Grayscale unless I select “Printer Manages Color”. The pull down menu is grayed out. Even with “printer manages color” the tif or jpg image comes out in color overlaid with black. (See example - printer1. image on left is close to what it should be). Photoshop has no updates pending. I’ve downloaded the latest Epson driver which was working fine just before the problem occurred

Is your Photoshop CS5 updated to 12.1?
Are you on Yosemite 10.10.1 or Yosemite 10.10.2?
Did you apply the recent Epson software 2.1.9 update?
What type of file is it (file format)? What bit depth and what color space?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I have Logic Pro 8.0.2 and would like to upgrade. I'm running OS Lion on a 2010 MacB Pro. What is the best option? Logic Pro 9 App or Logic Studio? Can't find upgrade price. Or should I just stay with Logic 8?

I have Logic Pro 8.0.2 and would like to upgrade. I'm running OS Lion on a 2010 MacB Pro. What is the best option? Logic Pro 9 App or Logic Studio? Can't find upgrade price. Or should I just stay with Logic 8?

Same here, I have Logic Studio 8 and wouldn't mind staying with that version, except that the installer won't run on my new Macbook Pro as PowerPC apps are no longer supported. That's the message I get in any case.
I use to run Logic on a 2006 Macbook Pro.
I guess that makes me a very unhappy Apple user! I've been using Logic from the Emagic days, bought every upgrade only to see Apple kill what used to be one of the best Pro Audio application. Imagine if they had done the same to Photoshop, there would be a lot of unhappy designers out there
Paying the full price for years to slowly see your daily app go down in price & efficiency until it's given away at $199 for semi pro users. Well, at least ProTools is stil alive & kicking so I guess that's the way forward now.
This is coming from someone that never ever used a Windows machine to make music! Life is good still!

Disk utility will not boot using COMMAND R. It won't give me the 'ERASE' option when I open Disk Utility. How do I wipe my hard drive?

Disk utility will not boot using COMMAND R. It won't give me the 'ERASE' option when I open Disk Utility. How do I wipe my hard drive?

If you're truly running 10.6.8, there is no Recovery partition - that didn't come along until 10.7x.
You'll need to use the set of gray discs that originally shipped with your model. If you don't have them, you can always get your serial number from the bottom of the casing and call Apple to get a set of replacement discs. These will run you about $20 + shipping & taxes. Once you have the discs, boot from Disk One and use Disk Utility to erase your HD and then reinstall whichever version of OS X that shipped with your model. No way around of getting the discs.
Clinton

First, I've read the manual. This new Nano won't sync and won't charge. Itunes does recognize the device. When it's connected to a Windows PC, the battery indictor shows charged. When it's not connected, the indicator shows no charge. I've tried this on t

First, I've read the manual. This new Nano won't sync and won't charge. Itunes does recognize the device. When it's connected to a Windows PC, the battery indictor shows charged. When it's not connected, the indicator shows no charge. I've tried this on two PCS without success.

Maybe the Nano you got is defective. Have it replaced.

I have won a gift card but none of the codes work. what do i do?

i have won a gift card but none of the codes work. what do i do?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

IMac will turn on, but won't boot unless I wait until the next day

I've searched this forum, but can't seem to pinpoint my problem. I received this iMac for my office last March, and everything worked just fine. Lately, for the past 3-4 months, I can turn it on in the morning and everything runs fine.
I turn it off in the middle of the workday, thinking I won't need to use it for the rest of the day.
Of course, something comes up, and I need to turn it back on. When I press the button to turn it back on, nothing happens. Just a black screen and if it's quiet enough, I can hear the hard drive running.
It won't boot until I come back the next morning, almost as if I'm giving it time to cool off.
Any ideas?

Turn off Energy Saver and use Screen Saver instead. Energy Saver is sensitive to certain non-Apple USB devices and may cause such a problem.

My app store won't let me download none of the older versions of apps for my ipod touch 2g.

My app store won't let me download any of the older versions of an app, but in my sisters case she can and she has an ipod touch 2g just like me. She was able to download kik, twitter, instagram, and some more apps that told me I had to have ios 4.3.1 or higher to download. and theres only one app I want and its kik, can someone help me figure out whats wrong with my app store, it would be a great help.

Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

I need to transfer the Smart Mailboxes I have set up on one computer to another computer. Both are running 10.8.4 and Mail 6.3. None of the old solutions are viable since there is no longer a 'Mail' folder in the User account.

I acquired a new iMac, and need to transfer the Smart Mialboxes I have set up on my Mac Pro to the iMac. Mail is already set up to sync thorough iCloud, but the Smart mailboxes are - apparently - set up for individual machines. The only solutions I have been able to locate involve moving Preference files from one machine to the other; the problem is that there is no longer a 'Mail' folder set up for individual Users (actually there is no Mail folder at ALL under 10.8.4), and I am unable to locate any .plist files for Mail at all. Any idea how to make this haoppen?

Create a new smart mailbox. Does it sync? If not, do as below.
Back up all data.
1. Triple-click the line below on this page to select it:
~/Library/Mail/Bundles
Right-click or control-click the highlighted line and select
Services ▹ Open
from the contextual menu. A folder may open, or you may get an error message that the item can't be found. Either result is normal. If the folder does open and has contents, move the contents to the Desktop. Relaunch Mail and test. If there's no change, put the contents of the folder back and quit Mail again.
2. Repeat with this line:
/Library/Mail/Bundles
This time you may be prompted for your login password when you remove the items. Make sure they're removed from the folder and not just copied to the Desktop. If necessary, copy them first and then move the originals to the Trash.

Why won't my bluetooth connection work with the new sofware when it comes to my ITunes?

After I installed the software, my phone will connect to the bluetooth (so the phone and such work and the music) but I can no longer control my music from the radio and see the song that is up (scroll on screen). I have checked all the settings, but they are good. So it has to be the software.

There is an alternative downloader for 64-bit editions of Windows here:
iTunes 12.1 for Windows (64-bit — for older video cards)
that seems to address the most of the playback issues - including problems with Bluetooth devices - that some users have been reporting with the full 64-bit version (the alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer). The "for older video cards" label appears to be something of a misnomer as some people have reported that this corrects problems found on current / high-spec systems.
Some users have reported that after installing this alternative version it is necessary to adjust the "Play audio using" selection (normally to "Direct Sound" rather than "Windows Audio Session", though this may vary based on your audio hardware/drivers) in Edit > Preferences > Playback to restore glitch-free audio (one part of the reported symptoms is that the "Direct Sound" choice isn't available, usually in Windows 8).
Another possible remedy relates to a potential clash between the 64-bit version of iTunes 12 and Google Chrome; some users have reported that uninstalling Chrome (not just not having it running) resolves the iTunes playback issues without having to install the alternative version referred to above.
Finally, you may want to think about reverting to iTunes 12.0 - see Turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for steps needed to completely remove all installed iTunes components, and for links to the 12.0 installers.

I have 2 iMac 24". Just successfully upgraded to OSX-Yosemite on one. The other has gotten stuck at startup screen. White screen w apple

I have 2 iMac 24". Just successfully upgraded to OSX-Yosemite on one. The other iMac has gotten stuck at the startup screen. On power-down then powerup, I get a White screen w apple logo.....then the loading bar is on and goes about 1/5 of the way.....then switched to plain white screen......where it has been for 8-10 hours unchanged.....what can I do? HELP!

OH.....it has the mouse cursor that moves around on the blank screen. I have tried control+command+power button....it restarts, but goes thru the same process.....Apple logo then loading bar to about 20%, then back to the white screen.....no apple logo.... Help me someone? Please?

Imac running 10.7.3 won't shut down

Hi,
I have a new imac 3.4ghz - i7 with 16gbs ram that won't shut down unless I hold in the power button. Any idea what may be causing the issue. I checked the Console logs but that did not give me any indication of what might be hanging it up. I also, have a Macbook Pro running 10.6.8 and it has no trouble powering down.
I am running AVID Symphony which is not qualified for 10.7.4 yet so I am not going to do the update yet.
...Jeremy

Contact Apple's Express Lane.

Late 2009 iMac running Yosemite freezing and won't wake up when Elgato Eye TV starts to record?

As above really, not much more to add.
My husbands late 2009 iMac recently upgraded to Yosemite (latest update installed yesterday) freezes while in sleep mode and has to be 'force shutdown' by holding power button down and then restarted to get it going again. Recording is stopped.
The Elgato Eye TV is a dual tuner with latest update.
Sometimes it wakes the computer up and begins recording, sometimes not.
No key taps or mouse jiggles get it to wake nor a quick press of the power button, I can hear the computer running and have to hold the power button down until all is quiet then fire it back up.
Other times it just doesn't wake the computer at all and start recording. I am all out of things to try, I think he had this problem before but not as badly when the iMac was running Snow Leopard.

Hi Boaz,
I´m facing exactly the same with my Mini which is remotely controlled by a MacBook via Screensharing. Everything works fine unless the Mini goes to sleep. After that I´m not able to wake it up by the MacBook and Wake on LAN (Wol). Even the share is not listed in Finder´s sidebar anymore. It simply doesn´t show up in the share sections anymore. When I log on to my router I can see, that MacMini is not active and I can send WoL package from the router. That brings the Mini back alive, although it still doesn´t show up in the Finder sidebar. When I connect to the Mini via Finder "Connect to share" and type in: vnc://ip-MacMini I can use screensharing again.......
Also I faced the problem with indexed network phantoms....means my Mini was listed in network shares with several different indices e.g. MacMini(2) and (4) and so on..... I wasn´t able to connect and curiously these phantoms show up even when my Mini was shut off! Looks like bonjour or something else is not working properly....
I fixed phantoms by reseting my router (AVM firtzbox), which worked out perfect since yesterday and no indexed phantom is showing up anymore.....
Haven´t fixed the screensharing or waking up thing yet....
I was also taking part in beta testing program and reported these problems to Apple. In Mavericks everything worked really perfect!
Greetz
Sven

2009 iMAC running 10.10.2 won't accept or play commercial DVD movie?

I have recently installed OS X Yosemite version 10.10.2 on my late 2009 21.5 iMac. I have just tried to play a movie for the first time in a long time. I stream from netflix from time to time but this is the first commercial DVD I have put in in a year or so. Anyway, I put the disk in the slot and the computer accepts it for a short time and then ejects the disk. Nothing ever shows on the desk top to indicate a disk was inserted. I don't remember what application I used to play movies with. I thought I just popped them in and they ran. I thought perhaps it was Quick time that I used to use so I started that from applications I get some sort of iCloud version that I don't understand. If some kind person could tell me what is going on it would be most appreciated. Thanks.

I don't know what's going on with your Super Drive, but you might have better success with a better and faster player - that's also free. VLC Player http://www.videolan.org/vlc/download-macosx.html
is the best, most well-supported player out there, and many use of instead of Apple's software. It's that good.
If the player still doesn't work, the issue is more complicated.
1. Make sure you're completely up to date with your software. If you're not, it's possible your player won't work.
2. Clean up your Super Drive. Dust can accumulate in a Super Drive over the years. You'll want a DVD lens cleaner that you pop into your Super Drive slot. Maxell and Memorex sell them, and they're well under $10.
Chime in with your results!

IMac running 10.8.2 won't recognize my printer!

Suddenly for no reason at all, my computer suddenly does not recognize my Canon MP600. It just stopped working one day and now it's not even listed in the print & scan area. I have unplugged and plugged my Canon back in, tried to find drivers on the Canon website (they say there are none needed for Lion) and I just can't get it working. I would hate to buy a new printer when this one works just fine (usually). Help?

Canon says the driver may be included with the operating system. I'd contact them to let them know you can't get it to work. You can also lookup alternatives on my FAQ*:
http://www.macmaps.com/printersx.html
Lastly, there are these printer updates from Apple:
http://support.apple.com/downloads/#Canon%20Printer
Unfortuantely you will have to catalog all 7 or 8 pages of search results trying to find the latest version.

IMac running 10l7.4. Trackpad won't do right click, none of the 3 options. When right clicked, current screen shrinks to left.

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