IMac screen dims itself automatically; all attempted fixes fail; how can normal brightness be restored?

Machine and OS:
2007 white plastic iMac with 20" screen and 2 GHz Intel Core Duo, running OSX 10.6.8.
The problem:
The screen dims itself for no known reason. It is especially noticeable when waking from sleep: for the first second or two after waking up, the screen is at normal brightness -- but then after a second the computer seems to "remember" some setting or command, and the screen unquestionably dims itself to be about 20% or 25% darker.
Because the screen for a brief moment after waking is at full brightness, that proves to me that there is nothing physically "broken" about the display that prevents it from illuminating fully; it could be at full brightness if it "wanted to," but some kind of software or firmware glitch is telling it to be dimmer.
The fixes I have attempted so far -- ALL of which have FAILED (so please don't recommend them again):
- Reset the NVRAM or PRAM by holding down Command-option-P-R upon startup. For some reason this technique doesn't cause the second chime, so it doesn't appear to be zapping the NVRAM or PRAM or whatever, and consequently has no effect on the dimness, which persists unchanged after restarting.
- Reset the NVRAM using the terminal command ' sudo nvram boot-args=”-p -r” ', as recommended on this page: https://discussions.apple.com/thread/2172681?start=0&tstart=0. I can't tell if this really did reset the NVRAM (it doesn't cause a second chime upon restart), so I'll just have to assume that it "worked" -- but except for one instance, it had no effect on the screen dimness. (That one instance went like this: after issuing the Terminal command and restarting, the screen did go back to full brightness -- but only until the first sleep. After waking from that sleep, the screen once again dimmed itself as before. And no, I have not been able to repeat this momentary "success"; on all subsequent attempts following the exact same steps, no brightness has ever returned at all since.)
- Reset the System Management Controller (SMC) as recommended on this page: http://support.apple.com/kb/HT3964 . Basically this just entailed shutting down the computer waiting a few seconds, then unplugging it, waiting a few more seconds, then plugging it back in, then waiting a few more seconds, and then finally starting it up again. Result? No change: screen still dims itself.
- Pressed the "brighter" and "dimmer" keys on the keyboard; those do make the brightness go up and down, but the top brightness setting is much dimmer than it should be (and used to be). All the way to brightest setting = still noticeably dimmer than normal.
- Used  the "brightness" slider in the System Preferences > Displays > Display window. That also does indeed adjust the brightness up and down, but as with the keyboard brightness keys, the highest setting is still too dim.
- Readjusted the "Calibration" in the System Preferences > Displays, which had no noticeable effect; even when going into Expert mode and adjusting every little aspect of the screen display's default settings. Those all seem to be about color balance anyway, not about brightness. I now have three different new calibration settings, and clicking back and forth between them and the default setting makes no real significant difference. Whatever setting I choose, it is still dimmer than it should be, even though in all my attempts at calibration I tried to make it brighter.
- Tried going to System Preferences > Universal Access > Seeing and adjusting the "Enhance Contrast" slider and trying out "Black on White" vs. "use Greyscale"; none of that helped, and did not seem to be relevant to the problem.
- Tried going to System Preferences > Energy Saver, and clicking the "Automatically reduce the brightness of the display before display sleep" check box on (and then closing the preference pane) and then off again (following the advice at http://support.apple.com/kb/TS2309?viewlocale=en_US) -- but it had absolutely no effect whatsoever on the brightness level.
Final note: The keyboard and mouse are both Apple products and work perfectly, and the machine has no other performance issues. Just the dimming, which started a few weeks ago inexplicably and without warning.
I can't imagine what is causing this problem, and I've absolutely run out of ideas about how to fix it. One thought I had was that maybe the screen is dimming itself due to detected ambient illumination, but I'm not sure 2007 iMacs even have that feature, and also the screen remains dim whether the room is dark or bright. Maybe there is an ambient light detector somewhere that is malfunctioning?
Help! How can I solve this? The screen is not so dim as to be unusable, but it's annoying enough that I'll have to get a replacement machine if this is not fixed eventually.

Does an external display also act in a similar manner as the internal one?
Some earlier Intel-based iMacs had graphic processor card issues; not sure what
the symptoms of the majority of them were, but some had odd patterns, others
went black, and some would range from OK to totally unusable. Among others.
So there is a chance the graphic processor may be going out; or just the circuitry
that controls the backlight. An inverter may be weak or other circuit to the display
could be wearing out.
http://www.apple.com/retail/geniusbar/
If you have access to an Apple Store with Genius bar, they can perform some kinds
of diagnostic tests there even though the computer is out-of-warranty; that may be
of help to narrow down the cause of the symptoms you've noticed. They may not be
able to repair it, however, at an Apple Store; as it is rather old by today's standard.
An Apple Authorized Service Provider could do repairs and testing on older models
the Apple Store's Genius and other may not be set up to handle due to vintage.
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
There is a country locator page to help find either of the above in regions outside
of the US & Canada, not sure how the above links would work; and it appears my
bookmarks to the country locator page may not be accessible now to post here.
You may be able to get an idea about what kinds of parts support the display
function by name by looking into an iFixit.com repair guide for your iMac series.
Hopefully the parts supporting the display are the reason it is dimming down, as
a graphic processor failure likely would exhibit other behaviors than just dimming.
PS: I see you've added content to your thread after I'd started working on this
& the answer likely is a hardware repair; professional testing is worth the time
and you seem to have at least one other thread on the same topic....
Good luck & happy computing!
edited 2x

Similar Messages

  • HT1329 I have a classic ipod that was formatted to imac. now I want to move my library to windows based computer.  itunes is requesting to restore ipod before it will read on windows because ipod was only used on imac.  Will I lose all my music?  How can

    I have an ipod that originally was connected to imac.  Imac died and have itunes library on ipod.. How can I get the music off ipod and onto windows based laptop?

    Yes.  A Windows PC cannot read or write to a Mac formatted iPod.  There are a handful of programs out there that will allow you to use the Mac formatted iPod with Windows so you can copy your content over to your new iTunes library.  One such utility is XPlay.
    B-rock

  • HT2305 I have forget my 4 digit passcode for my ipad 3 and exhausted all the attempts, Now the screen shows "ipad is disabled connect to itunes" How can I unlock my ipad now. Also I have not put "Find my iphone" in icloud as well. Please guide me to unloc

    I have forget my 4 digit passcode for my ipad 3 and exhausted all the attempts, Now the screen shows "ipad is disabled connect to itunes" How can I unlock my ipad now. Also I have not put "Find my iphone" in icloud as well. Please guide me to unlock it.

    Also when I am trying to connect ipad to my windows PC, it shows, your software is up to date and later starts restoring while updating again. Then automatically it stops to update halfway and I have to repeat the process again and again, still in vain.

  • My iMac started and locked onto a white screen. Rebooted and all was well. How do you do a safe start i.e. what key do you press?

    My iMac started and locked onto a white screen. Rebooted and all was well. How do you do a safe start i.e. what key do you press?

    It should according to http://support.apple.com/kb/ht1455. Review that and try again.

  • When i go to Settings- Store, i don't have an "automatic download" for music. How can i fix this?

    When i go to Settings->Store, i don't have an "automatic download" for music. How can i fix this?

    Not all features of automatic downloads are available in all countries. See this article for a list of countries that shows what content is available.
    http://support.apple.com/kb/ts3599

  • I used to be able to delete e mail on my PC and they would be removes from my Iphone and Ipad.  Now I must delete them separately on all 3 devices.  How can I fix this?

    I used to be able to delete email on my PC and they would be removed from my Iphone and Ipad.  Now I must delete them separately on all 3 devices.  How can I fix this?

    https://discussions.apple.com/message/17410477#17410477

  • My Time Machine keeps repeating the error message "Time Machine could not complete the back- The back-up disk image "/Volumes/Data/User's iMac.sparsebundle" could not be accessed (error -1). How can I fix this?s/

    My Time Machine could not complete the back-up.  The error message says "The backup disk image "/Volumes/DataUser's iMac.sparsebundle" could not be accessed (error-1).  How can I fix this problem?

    Welcome to the Apple Support Communities
    See > http://pondini.org/TM/C17.html

  • All my PDF forms are automatically transformed in Word forms,how can I change that and only choose the PDF I want to transform

    All my PDF forms are automatically transformed in word forms,how can I change that and only decide which PDF to be transformed in word

    Hi Ulfsch,
    Thank you for posting on the Adobe Forums, kindly try the step mentioned below.
    1) Right click on any of the PDF file and choose the option open with
    2) Select choose default program
    3) Select Adobe Reader/Acrobat from the list
    5) Check the box "always open this type of file with selected program" (not the exact same wording)
    6) Click OK
    If you are on Mac, CTRL+Click on the file.
    Go to Get info
    Go to Open with
    Change it to Adobe Reader/Acrobat and click change all.
    Thanks,
    Vikrantt Singh

  • After update to be iOS 6.0.1, Wi-Fi is not connected automatically. I have to reconnect or join my known network manually all the time. How can I solve this problem? It is so tedious.

    After update to be iOS 6.0.1, Wi-Fi is not connected automatically. I have to reconnect or join my known network manually all the time. How can I solve this problem? It is so tedious.

    Same here... on my girlfriend's iPod touch (4th gen).
    It's very annoying... really!

  • Am suddenly getting error code 3250 when trying to download certain podcasts...not all, just some. How can I fix? Help.

    Am suddenly getting error code 3250 when trying to download certain podcasts...not all, just some. How can I fix? Help.

    I am getting the same error, and have been, since the last iTunes update.     Driving me crazy, as some podcasts download without issue, others won't download at all, and get the 3250 error code.

  • My ipod disabled itself for 23 million minutes. How can I fix it if I don't have itunes on my computer?

    My ipod disabled itself for 23 million minutes. How can I fix it if I don't have itunes on my computer?

    A computer with iTunes is not required
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You need the iPod and iPad conencted to the interned and FindMyiPod turned on on the iPod an the iPad need to have the FindMyiPhone app installed. That now requires iOS 7 on the device.
    You can also wipe by on a computer/s browser, going to icloud.com>FindMyiPhone

  • My mac mini is running very slow all of a sudden, how can i restore it's speed?

    my mac mini is running very slow all of a sudden, how can i restore it's speed?

    This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
    If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
    Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking  anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    clear; shopt -s extglob; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='User %s%%\t\tSystem %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */   /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; grep -q 'No th' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; o=`ls /L*/L*/Dia*/*.panic | wc -l`; Ps "Panics"; o=`ls /L*/L*/Dia*/*.c* | tail`; Pm "System crash logs"; o=`ls L*/L*/Dia* | tail`; Pm "User crash logs"; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; [[ o -lt 5120 ]] && Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 90 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Pm "Total CPU usage" && s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process $s of user ${s[1]}"; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process $s of user ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; for d in {/,}L*/{La,Priv,Sta}*; do o=`ls -A "$d" | egrep -v '^(\.DS_Store$|com\.apple\.)'`; Pm "$d"; done; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep :`; Pm "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(egrep -v '(local|broadcast)host' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in {0..1}; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
    If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
    The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There is no indication of progress until it's done. Wait for the line "[Process completed]" to appear in the Terminal window. If you don't see that line within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
    When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

    My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • I am on a intel Imac and need to update to 10.5. How can i do this?

    I am on a intel Imac and need to update to 10.5. How can i do this?

    You really should update to Snow Leopard because Leopard is no longer in production. The following tells you about Snow Leopard but also what's need to upgrade past Snow Leopard should you be able and wish to do so.
    Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    Upgrading to Snow Leopard
    You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s MobileMe service; fees and
               terms apply.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer)
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
             3. MacBook Pro (Mid/Late 2007 or newer)
             4. MacBook Air (Late 2008 or newer)
             5. Mac mini (Early 2009 or newer)
             6. Mac Pro (Early 2008 or newer)
             7. Xserve (Early 2009)
         Are my applications compatible?
             See App Compatibility Table - RoaringApps.
         Am I eligible for the free upgrade?
             See Apple - Free OS X Mountain Lion upgrade Program.
         For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
    How to Install OS X Updates Successfully
    A. Repair the Hard Drive and Permissions:
    Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally. 
    If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    B. Make a Bootable Backup Using Restore Option of Disk Utility:
      1. Open Disk Utility from the Utilities folder.
      2. Select the destination volume from the left side list.
      3. Click on the Restore tab in the DU main window.
      4. Check the box labeled Erase destination.
      5. Select the destination volume from the left side list and drag it to the
          Destination entry field.
      6. Select the source volume from the left side list and drag it to the
          Source entry field.
      7. Double-check you got it right, then click on the Restore button.
    Destination means the external backup drive. Source means the internal
    startup drive.
    C. Important: Please read before installing:
      1. If you have a FireWire hard drive connected, disconnect it before installing the update
          unless you will boot from this drive and install the update on it. Reconnect it and turn
          it back on after installation is complete and you've restarted.
      2. You may experience unexpected results if you have installed third-party system
           software modifications, or if you have modified the operating system through
           other means. (This does not apply to normal application software installation.)
      3. The installation process should not be interrupted. If a power outage or other
          interruption occurs during  installation, use the standalone installer (see below)
          from Apple Downloads to update.  While the installation  is in progress do not use
          the computer.
    D. To upgrade:
    Purchase the Snow Leopard Retail DVD.
    Boot From The OS X Installer Disc:
          1. Insert OS X Installer Disc into the optical drive.
          2. Restart the computer.
          3. Immediately after the chime press and hold down the "C" key.
          4. Release the key when the spinning gear below the dark gray Apple
              logo appears.
          5. Wait for installer to finish loading.
          6. Follow instructions.
    E. If updating:
      1. Download and install update(s) 
      2. Use Software Update, or
      3. Download standalone updater(s).

  • Updating to iPhoto 9.5.1 lost all my photos. How can I retreive them?

    Updating to iPhoto 9.5.1 lost all my photos. How can I retreive them?
    I'm on a MacBook Pro using OS X version 10.9.5.
    When I attempted to edit a photo in the version I had at the time, I got a message that I must update to iPhoto 9.5.1 to use that function. So I did so. When I reopened iPhoto, all my photos were gone. I looked for them in finder but found none of my photos there in the iPhoto library either.
    My Time Machine backup, directs me back to iPhoto.
    I just want to re-load my photos. Can you help?

    What do you see when you launch iPhoto? How big is your iPhoto library? Where is it located?
    Directions for using Time Machine to restore are at the bottom of this article - Mac Basics: Time Machine backs up your Mac - Apple Support
    And note you NEVER use the finder to access your photos - you only access them using the proper tools - How to Access Files in iPhoto
    LN

Maybe you are looking for

  • Need help with Component- TileList

    Hi, I'm trying to make a gallery using the component: TileList. Here is what I've done so far: I've created two arrays(aTop & aBottom) to store the movie clips(mc1-mc10 & mc11-mc20 respectively) which will be shown when the corresponding drop down me

  • How to change default number tags shown in drop down

    I have more than 10 tag categories, and would like to see them all when i go to recent tags or is there a way to add a tags in the bookmark drop down?

  • How to use Labview ""buttons"" to functioning the program?

    i'm trying to use the ok button to operate the program to add the value in the  cluster X Y (millemetre) [which is from the machine vision operation] with the value X Y offset [which i gonna input them myself] but .. i dont' know how to make it done

  • Source and Program Monitor not working after October CC 2014 Update

    I updated to the October 2014 Replace of Premiere Pro and since then I have had major issues with the Source and Program monitors.  I can select a clip from the media browser and have it appear in the source monitor - click play.  The clip will play

  • I.3d False start point happening again !

    i.3d, Since the fix we worked on last week: Excellent. That should be it. Here one from Apple: "If Mac OS X or Mac OS X Server is restarted unexpectedly, the current mount point listed in /Volumes may not be deleted and a new ("false") mount point wi