IMac screen turns off randomly?
Hello
I'm new to this, so sorry if I haven't posted this in the right place or anything
Basically, my iMac screen just turns off randomly, like once a week. It only happens when I come off sleep/screensaver like 2 minutes after, then I have to press the iMac button
Anyone else have this problem, or know how I can fix it?
Thanks!
Hello Heather & welcome to he forums!
You did pretty good for the first time... & this is a pretty friendly place.
Open console in Applications>Utilities, check the system log for the date/time of the last problem & the restart right after that for clues.
Similar Messages
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Black screen/turns off random bootcamp windows 7
I have a imac 27" mid 2010 and i am using windows 7 x64 ultimate on bootcamp (3.3 and later 4.0) from snow leopard to lion, i have
recently upgraded my mac with mountain lion.
But after i did upgrade to mountain lion a day later my screen in bootcamp goes black/turns off. I can sometimes hear the sounds when it happens.
The black screen/turn off, is also randomly so its not happening when i do something or opening something. So after a few black-outs i started to get fustrated and i surfed the web for solutions (Option + Alt + P + R), disconnect power cord wait 10 seconds and reconnect, install/uninstall new drivers, reinstalling windows. reinstalling mountain lion and windows but the problem is stil there.
But when using mountain lion i dont have any problems everything works fine.
I think that mountain lion has changed something to the firmware or bios of the system, or changed something to bootcamp?
I really dont know, the only thing i know is i cant use windows as i normally did, and my boss isnt happy when i dont finish my work.
I really need some answers and solutions.
ThanksSame problem occuring for me, although Windows 7 boots fine in safe mode but when booting in regular mode after the lauch screen it goes black and turns off. Funny thing is that mountain lion didn't seem to be the problem for me instead I believe windows updated it's software for me and then it started happening. Im going to try and reformat partition reinstall windows 7.
oh BTW I'm on Macbook Pro x Retina Display. -
Screen turning off randomly, cannot turn back on. potential disaster for live music i'm doing!
screen goes black, laptop seems to have not turned off but nothing can turn the screen on. seems fine after a reboot but problem recurs at some random future inconvenient point in time. problem is annoyingly inconsistent - it will occur at random (no discoverable software or hardware conjunctions), sometimes around once weekly, sometimes less frequently. have already had it in a mac repair, said they fixed it, something to do with graphics card firmware. not so. same issue. currently in touch with support but in frustratingly slow red tape processes. VERY curious to find if ANYONE has experienced this issue. it seems very unlikely that i am the only macbook pro user on earth that this happens to......i perform live music with this laptop as part of my set-up - and am actively refusing shows at present until this is resolved!!!
thank you very much for your reply.
can you please just clarify exactly what you mean by "replaced my HDD to SSD" - you mean changing your hard drive to the solid state kind? how long ago did you make the change and thus how long now without the issue? was it also happening to you irregularly (it might be a month or two that it won't happen for, and then more frequently...) - many thanks for any info...... -
MBP Screen Turns Off Randomly - Battery Charge/Plugged In...
Two to three times per day for the last several weeks, my 201 Macbook Pro screen will just turn off. If I am using Spotify, the audio will stutter and I'll be forced to hold down the power button and turn it off and on.
Per instructions on this site, I ran the hardware test which said one RAM slot was faulty, bought a new stick, installed it, ran the test again, no more error messages but the problem persists.
Otherwise the computer runs beautifully, no issues whatsoever. I'm running OSX 10.6.8 with 8 GB of RAM.
When it comes back on I get the following panic report:
Interval Since Last Panic Report: 411360 sec
Panics Since Last Report: 7
Anonymous UUID:
Mon Sep 10 12:26:15 2012
panic(cpu 0 caller 0xffffff7f809f535c): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80d4ebb000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80b2141fa0 : 0xffffff8000204d15
0xffffff80b21420a0 : 0xffffff7f809f535c
0xffffff80b2142140 : 0xffffff7f80aff287
0xffffff80b2142190 : 0xffffff7f80af65ac
0xffffff80b21421c0 : 0xffffff7f816496e9
0xffffff80b2142310 : 0xffffff7f80b1c83b
0xffffff80b2142340 : 0xffffff7f809fdbbe
0xffffff80b21423f0 : 0xffffff7f809fa321
0xffffff80b21425e0 : 0xffffff7f809fc515
0xffffff80b21426d0 : 0xffffff7f80ca7edc
0xffffff80b2142710 : 0xffffff7f80cb6a7a
0xffffff80b2142730 : 0xffffff7f80ccf4e0
0xffffff80b2142770 : 0xffffff7f80ccfd1a
0xffffff80b21427b0 : 0xffffff7f80cbbbb0
0xffffff80b2142820 : 0xffffff7f80c816a5
0xffffff80b21428b0 : 0xffffff7f80c77175
0xffffff80b2142a70 : 0xffffff7f80cad57e
0xffffff80b2142b40 : 0xffffff7f80c73386
0xffffff80b2142ba0 : 0xffffff8000552838
0xffffff80b2142be0 : 0xffffff800055307b
0xffffff80b2142c60 : 0xffffff80005537e6
0xffffff80b2142db0 : 0xffffff80002ba1c4
0xffffff80b2143e50 : 0xffffff8000205536
0xffffff80b2143e80 : 0xffffff80002029eb
0xffffff80b2143ef0 : 0xffffff8000274176
0xffffff80b2143f60 : 0xffffff80002c3095
0xffffff80b2143fa0 : 0xffffff80002e4894
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xffffff7f80c5b000->0xffffff7f80d1dfff
dependency: com.apple.NVDAResman(6.4.0)@0xffffff7f8098c000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0xffffff7f8097e000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0xffffff7f808e8000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0xffffff7f80956000
com.apple.nvidia.nv50hal(6.4.0)@0xffffff7f8152a000->0xffffff7f8192dfff
dependency: com.apple.NVDAResman(6.4.0)@0xffffff7f8098c000
com.apple.NVDAResman(6.4.0)@0xffffff7f8098c000->0xffffff7f80c5afff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0xffffff7f808e8000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0xffffff7f8097e000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0xffffff7f80956000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1446443403942
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0xffffff7f813ab000, size 0x65536) - last unloaded 136723507858
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.waves.driver.soundgrid 2.0.0
tc.tctechnologies.driver.PaeFireStudio 8028
at.obdev.nke.LittleSnitch 2.3.09
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 41664119445
com.apple.driver.AGPM 100.12.31
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.GeForce 6.4.0
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3Hello,
I've got the same problem, it seems to came from faulty memory slots, not really from faulty memory sticks.
In my case, I'm using a MacBook PRO 15" Intel I7 2,66 ghz from mid 2010 with two sticks of 4go DDR3.
At first I had error messages like yours with reboots and so on ... After some weeks it gets worst : The MacBook wouldn't reboot, it plays 3 beeps with black screen instead of starting normally.
I thought that it came from the memory sticks and replace the two sticks without any result.
Lets call the two memory slot A and B (A the higher and B the lower).
I tried to start the computer with memory stick in A : OK, some error messages and reboot by day, but starting ok.
I tried to start the computer with memory stick in B : Impossible, 3 beeps and the computer wont start.
I Have repeated this test with 4 different memory sticks, the result is always the same, B is no longer working ...
I'm very disappointed, a computer like this that brakes in two years ... I'll go to my Apple Store next week, if you're intrested I'll give you the diagnostic ... and the price of the repair ... -
Hi there,
Thanks in advance for the input.
This is my MBP specifications:
15 Inch mid 2010
Processor 2.66 GHz Intel Core i7
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 512 MB
Software Mac OS X Lion 10.7.2 (11C74) (Installed it yesterday, problem keept happening with Snow Leopard)
500 GB SATA HDD
4 GB RAM
It's been happening for quite a while, at first it was just while I was browsing the internet. Then it just happened randomly. The sreen is completely OFF, and if I'm playing music or anything with sound it starts looping, the only way to stop it id by pushing the ON/OFF button until it shuts off, and turn it ON again. When I turn it on it prompts me to file a report and it says the computer had to be shut down because of a problem. I send the report every time, but have no idea if it is a problem with software or hardware. I don't think it is overheating, it just does it randomly, and a few times right away again after restarting.
Please help? I'm afraid this would happen in the middle of my work.
Does anyone else have this problem? How do I know what the real problem is, and how do I solve it?
Thanks a bunch in advance.Welp, that didn't work out either... I put it on deep sleep a couple times, yet the screen goes out while I'm working actively on the computer, no matter what. Just last night, I put it on deep sleep, and it did it again, I woke up in the morning with the ligths of the keyboard on and there was no way of waking it up I even waited the 15-30 secs. for it to do, and didn't come back to life. Shut it down with the power button, turned it on again, prompted me to file the report, once again I did, and the creen went off two other times already since then. One of them while I was switching between chat conversations on skype (not on video calls or anything). This is getting scary.
I found a couple threads here that were close to my problem, although my MBP has a different video card, I'll give this a try, just in case. I already contacted a technician that'll take a look at it, since I'm not in the US and access to an apple store here is nearly impossible, that and the 1 year warranty is gone already.
This seems to help in other cases:
http://support.apple.com/kb/TS2377
This seemed to be the issue for other MBP's manufactured in 2007-8
http://www.pjentrepreneur.com/2009/01/21/update-mac-book-pro-blank-screen-proble m/
Wish me luck and other options please?! -
Why is screen turning off randomly?
For some reson or another, My Macbook Pro will be running fine, and depending on my actions (mostly using FCPX or Preview) the screen will shut off and go completely black, not dim cuz I tryied the brightness keys they do nothing. and the keyboard back light stays on so I know that the computer is still on. I don't understand what to do or how to do it. I have already been to an Apple store or a HD replacement I don't want to have to go back but if I do I do. I'm looking for some quick help because this is my school computer and I need to have it running with out bugs and such. Please help thanks in advance.
Thta does not sound like there is any software tweak that will make your screen work properly.
Homework is to reset the PRAM and do an SMC reset.
Then back to the store. -
IMac's screen turns blank randomly
Hi,
My iMac's screen turns blank randomly a few times in the past three days. It works fine after I reboost it. But, I have been keeping losing the files I am working on. Any one know what's wrong with it? Woud it be virus or malware? My mac is on OS X 10.6.8. 2.8 GHZ Intel Core 2 Duo, Memory 4 GB.
Thanks a lot!Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.
-
IMac Intel Core 2 Duo Screen Turning Off
Hello! I have a 17" iMac Intel Core 2 Duo 2ghz Model # 5,1 and the problem is after turning the machine on, and getting logged in, the screen turns off while the backlight is still on forcing me too shut it down via holding the power button down. I cant plug in an external display because that causes the screen to turn off. Im thinking its the logic board (more specifically the video card) that needs to be replaced. Does anybody know what I can do to fix this? Besides buying a new logic board? Maybe its because its running Snow Leopard and cant handle the OSX?
A good chance, but...
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons -
My macbook turns off randomly but not completely because when I tap the touchpad it goes to the password screen and I am back to it in seconds. It's really annoying. HELP!!!
1. Non volatile random access memory (NVRAM) is where the computer stores user's settings, like time and date, speaker volume, energy saver settings etc.
2. Reseting NVRAM has no impact on anything on your hard drive, or anything else on the computer.
See this note from Apple: http://support.apple.com/kb/ht1379 -
Backlight turning off randomly
I have a late 2009 27" 2.66 iMac (latest OS and updates). Just the other day the backlight started turning off randomly (can still see screen under a light). I have corners enabled and can put the display to sleep, wake it again and the backlight turns back on, but only for a short time. And I have a second monitor plugged in with no problems on that.
I've read that it may need new hardware which I don't really want to be forking out on. I've tried the other things of reseting the PRAM and SMC with no luck.
I've tried to boot AHT to run a diagnostic but for some reason whatever I do I can't get it to run.
Anyone have any suggestions?It's probably a connection if it does it a lot when moving it. If it's out of warranty, you could use one of these guides to open it up and check for lose wires or connections.
-Bmer
Mac Owners Support Group - Join us @ MacOSG.com
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iTunes:MacOSG Podcast | YouTube.MacOSG.com
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Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.'
Note: I receive no compensation for product endorsements. -
My 8350i start to turn off randomly a lot of times
The OS is
BlackBerry Handheld Software v5.0.0.1737 (Multilanguage)
Package Version: 5.0.0.1737
Consisting of:
Applications: 5.0.0.1074
Software Platform: 3.2.0.34
I didn´t istall any extra aplication and the meromy is clear , don´t have any picture,aditional file...
I read about this problem in many fourums and I reload the OS many times
it´s a question of harware? product quality?
what´s going on?
The problem persistIt doesn't matter how long you've been running the computer, the heat can build up fast. On my iMac, I can shut my computer down overnight, boot it up in the morning, and the temp on the CPU will be around 114 degrees F. However, if I start to do anything intensive like rendering video or playing a game full screen the temp reaches the point where the fans have to kick in high gear w/in about 5 minutes. So 30 minutes is plenty of time to get the heat built up. Besides, I think that the new C2D's are supposed to run cooler, so that means that the temp limit will be reached faster.
Also, like myhighway suggested, the RAM might be insufficient enough to do graphics-intensive tasks or other RAM utilizing tasks. When I got my iMac, it had 512 MB of RAM. That barely cut it for rendering video. Even with 512, it took over 2 hours to render just an hour of video. After that I got another 512 stick from Apple, and the rendering is real-time now. Also like myhighway suggested, the 3rd party RAM you put in there could be faulty, leaving your computer with just 512 MB of usefull RAM.
Hope this helps
Trevor -
My Macbook Pro (15 Inch) turns off randomly!!
My Macbook Pro (15 Inch) turns off randomly (Usually when it triggers graphic card)
Here I have a problem report. can anyone tell me what is happening????
Interval Since Last Panic Report: 45976 sec
Panics Since Last Report: 15
Anonymous UUID: 674ECA2E-A451-E88A-AB3B-EFBF7EDC1E9E
Sun May 12 23:22:40 2013
panic(cpu 0 caller 0xffffff7f9c3a8b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80bad36000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff808bbfb7e0 : 0xffffff801bc1d626
0xffffff808bbfb850 : 0xffffff7f9c3a8b25
0xffffff808bbfb8e0 : 0xffffff7f9c4a24b3
0xffffff808bbfb940 : 0xffffff7f9c4a2527
0xffffff808bbfb9b0 : 0xffffff7f9c7b7853
0xffffff808bbfbaf0 : 0xffffff7f9c4c8659
0xffffff808bbfbb20 : 0xffffff7f9c3b28da
0xffffff808bbfbbd0 : 0xffffff7f9c3adfac
0xffffff808bbfbdc0 : 0xffffff7f9c3af9ba
0xffffff808bbfbea0 : 0xffffff7f9c3431c4
0xffffff808bbfbef0 : 0xffffff7f9de4971f
0xffffff808bbfbf40 : 0xffffff7f9de488e7
0xffffff808bbfbf60 : 0xffffff801bc3dcde
0xffffff808bbfbfb0 : 0xffffff801bcb26b7
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9c341 000->0xffffff7f9c643fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9c32d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9c2ea000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 c651000->0xffffff7f9c973fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9c3 41000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f9de47000->0xffffff7f9de56fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[3E8EEB7F-E05E-33DD-96B6-9DAFA EB4997B]@0xffffff7f9cdec000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9c32d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9c2ea000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001ba00000
Kernel text base: 0xffffff801bc00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1445307590702
last loaded kext at 32394222521: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f9d656000, size 32768)
last unloaded kext at 230040050490: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9cc27000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleLPC 1.6.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.kext.triggers 1.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleUSBHIDMouse 175.8
com.apple.driver.AppleHIDMouse 175.8
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa140000 / 6
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa143000 / 10
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Welcome to Apple Support Communities
You have a Mid 2010 15-inch MacBook Pro and your log is showing a problem with the NVIDIA graphic.
HansanL wrote:
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9c341 000->0xffffff7f9c643fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9c32d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9c2ea000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 c651000->0xffffff7f9c973fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9c3 41000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f9de47000->0xffffff7f9de56fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[3E8EEB7F-E05E-33DD-96B6-9DAFA EB4997B]@0xffffff7f9cdec000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9c32d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9c2ea000
These computers have got a damaged NVIDIA graphic which may cause unexpected restarts, kernel panics, black screens... See > http://support.apple.com/kb/TS4088
Fortunately, Apple is repairing these computers for free, so make a backup of your data and take your MacBook Pro to an Apple Store or reseller -
Have had my iPhone 5 for almost a year now, love it, but lately it has been turning off randomly with percentage rates of 50% or above and when I go back to turn it back on it has the dead battery sign on the screen. I am trying to figure out if its hardware issuse or if its the battery itself. Just need suggestions on what to do? Took it in and they want me to restore it but I want to try something else before I wipe it clean.
Meghan_Horan wrote:
Just need suggestions on what to do?
1) Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
2) Also consider Deleting any Apps you have Purchased / Downloaded but you now never use...
3) Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414 -
Macbook air (11", mid 2011) turns off randomly
My macbook air 11" (mid 2011) turns off randomly. Sometimes, in the middle of something a black screen. After a few seconds it starts up again, on using a key. It restarts in the application I worked on before. Strange!
Do you have put hard drive to sleep when possible checked? Try unchecking it.Have you tried repairing permissions in utilities? You could also do a pram reset. Command/Option/P/R keys at startup for three chimes.
-
MacBook Pro Turns off Randomly Only when logged in OSX 10.8.2
Hi,
I have a 2010 Macbook pro with Mountain Lion 10.8.2. For a couple of weeks now, when its not plugged in to AC it turns off randomly, not at any specific battery%.
Things I have tried already that were not helpful:
- System profiler battery: 374 cycles, Battery Status: Normal
- SMC reset
- Clean install of Mountain Lion without any Migraion of old System files (wanted to do this anyways before the problem arose)
- Its does not seem to be a heating issue, has happened at low temperatures
What I have noticed is that if I either run the diagnostics at startup or enter to recovery mode, I can run the battery all the way to 0% (lasts a while) and this random swtiching off doesn't occur. It only happens when I am logged in to OSX. This makes me think its not a battery issue either.
Any help would be great.
Thanks!Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
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