Imac shattered looking video problem?

Hello, all, I am trying to help my friend with his unit, this is an imac A1207, was working fine then he said he "thinks" while moving it, it was knocked slightly against the wall becuase next time it was powered on, the video looks like shattered glass but the screen itself is not broken at all. It has OSX 10.6.3 and we can move the mouse all over the screen and open close any programs so no performance issues, only the shattered video look. Is this a hardware or software issue please? Oh how can I fix this?

Apparently I was misinformed about the usage of this unit. It's asking for the Admin Software password but my friend says he does not know it since he had bought it from a local auction, it was tested [powered on] before purchasing but it was during transportation that the unit was knocked and that's when this happened which he noticed when he got home.
I am trying to reinstall with the snow leopard disk he got with the unit but the same screen problem when it goes to the desktop so I can't clearly see the options to reinstall, since the screen is only visible in Safe Mode, is it possible to load the OS that way? I tried inserting the disk after going into safe mode but I don't know what do to get the cd to boot in Safe Mode, maybe it's becuase of the password prompt? Anything I can do please?

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    What extensions, StartUp items, software daemons or gremlins DO NOT load in Safe Mode? Shouldn't one of them be the cause of my problem? Or does Safe Boot work on a hardware-level, too?
    This happens on ALL accounts, both Admin and regular users. No external devices are connected except the wired mouse and wired keyboard.
    I've zapped the PRAM three times, and I've unplugged it for hours. Disk Utility shows everything is good, too. There's about 50 gigs left on the internal 750 GB hard drive.
    The so-called "Geniuses" both ran their Triage OS off an external drive and my iMac hardware passed ALL of their tests. One said it just needed a reinstall (a free fix!!), and the other said my video card is bad ($800, and I have to use an outside repair shop).
    Can someone give me an idea how to proceed? I've been working in Safe Mode for days, but that prevents me from using: Sound, my home network, fonts, Preview, editing in iPhoto, etc.
    Thanks.
    Specs:
      Model Name: iMac
      Model Identifier: iMac6,1
      Processor Name: Intel Core 2 Duo
      Processor Speed: 2.33 GHz
      Number Of Processors: 1
      Total Number Of Cores: 2
      L2 Cache: 4 MB
      Memory: 3 GB
      Purchase Date: March 2007

    Hi, Mike,
    Thanks for the quick reply.
    I read the linked post about QE, but I don't see how it could help me troubleshoot my problem. Could you clarify: is QE a piece of "software" (that is, a file -- like an extension)?
    If QE IS a piece of software that is disabled in a Safe Boot, I should be able to move it to my Desktop and restart. If my video problem is eliminated, the QE software is the problem, right?
    But then, if my problem is caused by a file/extension, why would the problem occur (and be eliminated in a Safe Boot) right after I re-installed the OS? Shouldn't all the System software be pristine right after re-installation? But since it's NOT fixed by the re-installation, it seems like a hardware problem -- like the expensive video card. That's what's confusing me.
    So, I'm proceeding as if the problem is caused by a file being loaded into memory and I'm trying to disable the items that don't load in Safe Boot Mode one-at-a-time. I just need a specific list of what those items are (and their locations on my hard drive).
    In OS/9, I used Conflict Catcher to do this automatically, but I haven't found an OSX app to do the same. So I'm trying to do it manually.
    Please excuse my layman's terms. Any help is appreciated.

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