IMac slow and halting at best, Not working at all at worst

Ok, so I was on my Mac last night, playing World of Warcraft and running Safari as I usually do and it locked up my computer. So I thought, oh well that happens and turned it off using the power button. So I turned it back on, and it was stuck on the white screen before the grey Apple logo comes up. Then a folder with a ? icon came up.
I then plug jerked and shut off/turned on my surge-breaker and then rebooted. The white screen passed as normal but then it was at the Mac icon with the spinning progress circle and stayed there for around 10 min. I got to the account screen, logged in and then THAT took 10min to log in also. It finally got onto the desktop and I tried to open finder to see if maybe there was a corrupted folder or program, and the spinning ball greeted me and my mac locked up for 40sec(clock stopped too) then loaded. This has been the best I've gotten, but i cant do anything on it now. The software update becomes non-responsive, Safari is slow and locks up, basically every mundane task will lock up the computer.
Software update wouldn't force quit so i couldn't restart normally, so i shut down, ect. And now the ?folder is back. What is wrong or should i just send it in?
(I am not on said Mac obviously)

Hello Jennifer:
Before you opt for service, try a couple of things.
First, a question. Do you have 10-15% of your HD free at all times?
If you are able to boot from the software install DVD, do that and then run repair disk (not permissions).
If you can boot from the software install DVD, boot by holding the "D" key down. Run the extended diagnostics.
Barry

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<Email Edited by Host>

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IMac slow and halting at best, Not working at all at worst

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