IMac slowing down, not sure which application or process causing this
Please see below the report of my iMac, any help highly appreciated... I am a novice user, kindly keep that in mind...
Problem description:
Slow response time of the computer
EtreCheck version: 2.1.8 (121)
Report generated 10 Mar 2015 23:45:10 GMT+1
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,3
1 2.8 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.4 (13E28) - Time since boot: 2:52:39
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (4.67 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Rowmote Helper.app
[loaded] com.regularrateandrhythm.driver.RowmoteIREmu (1.0 - SDK 10.7) [Click for support]
/System/Library/Extensions
[loaded] com.iospirit.driver.rbiokithelper (1.9.1) [Click for support]
/System/Library/Extensions/RBIOKitHelper.kext/Contents/PlugIns
[not loaded] com.iospirit.driver.RBTSRPlugin (1.0.0) [Click for support]
/Users/[redacted]/Library/Application Support/Plex/Plex Media Server.app
[not loaded] com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
Startup Items: ℹ️
CandelairPrefsTool: Path: /Library/StartupItems/CandelairPrefsTool
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.iospirit.candelair.daemon.plist [Click for support]
[loaded] com.iospirit.candelair.sync.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[running] com.plexapp.helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
EvernoteHelper UNKNOWN (missing value)
Google Chrome Application (/Applications/Google Chrome.app)
Rowmote Helper Application (/Applications/Rowmote Helper.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
NP_2020Player_IKEA: Version: 5.0.7.0 [Click for support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Click for support]
SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Click for support]
3rd Party Preference Panes: ℹ️
Candelair [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 994.67 GB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 6
Oldest backup: 2015-01-12 14:13:54 +0000
Last backup: 2015-02-01 10:26:56 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
Data [Network]
Total size: 3.00 TB
Total number of backups: 14
Oldest backup: 2015-01-12 14:13:54 +0000
Last backup: 2015-03-10 22:37:53 +0000
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
Top Processes by CPU: ℹ️
9% mds
5% Google Chrome
4% WindowServer
1% hidd
1% fontd
Top Processes by Memory: ℹ️
215 MB mds_stores
168 MB Google Chrome
109 MB Google Chrome Helper
103 MB softwareupdated
99 MB ocspd
Virtual Memory Information: ℹ️
679 MB Free RAM
1.81 GB Active RAM
1.14 GB Inactive RAM
592 MB Wired RAM
3.87 GB Page-ins
15 MB Page-outs
Diagnostics Information: ℹ️
Mar 10, 2015, 11:26:32 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Console_2015-03-10-232632_[red acted].crash
Mar 10, 2015, 08:51:18 PM Self test - passed
Mar 8, 2015, 09:09:51 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Plex Media Server_2015-03-08-210951_[redacted].crash
Mar 10, 2015, 09:38:44 PM /Library/Logs/DiagnosticReports/Preview_2015-03-10-213844_[redacted].hang
Mar 10, 2015, 09:38:30 PM /Library/Logs/DiagnosticReports/Preview_2015-03-10-213830_[redacted].hang
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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Message was edited by: hanerlend
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EXS24 stopped playing a backing track twice as well - which was pretty major.
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Why is my iMac slowing down? Have EtreCheck info. Could someone check?
Hi, I would love for someone to help me work out why my iMac is starting to slow down. Do I need to get more GB?
Problem description:
iMac has started to slow down, a lot of applications taking a while to load and sometimes freezing, going from application to application there is a lag. Just wondered if there is a problem with the iMac or I just need to bump up the memory..
EtreCheck version: 2.1.6 (109)
Report generated 25 January 2015 11:42:14 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10 (14A389) - Time since boot: 0:33:38
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (743.71 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader 7.95 GB
NO NAME (disk1s1) /Volumes/NO NAME : 7.94 GB (195 MB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
[not loaded] com.wacom.kext.pentablet (5.2.1) [Support]
[not loaded] com.wacom.kext.wacomtablet (6.1.7) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.adobe.AdobeCreativeCloud.plist [Support]
[loaded] com.adobe.CS4ServiceManager.plist [Support]
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[running] com.wacom.pentablet.plist [Support]
[running] com.wacom.wacomtablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.adobe.versioncueCS4.plist [Support]
[failed] com.autodesk.backburner_manager.plist [Support] [Details]
[running] com.autodesk.backburner_server.plist [Support]
[failed] com.autodesk.backburner_start.plist [Support] [Details]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[not loaded] com.linotype.FontFolderProtector.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
FontExplorerXAutoload Application Hidden (/Users/[redacted]/Library/Application Support/Linotype/FontExplorer X/FontExplorerXAutoload.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uTorrent UNKNOWN (missing value)
iAntiVirus Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
WacomNetscape: Version: 1.1.0-4 [Support]
OVSHelper: Version: 1.1 [Support]
Default Browser: Version: 600 - SDK 10.10
WacomSafari: Version: 1.1.0-4 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
DivX Web Player: Version: 3.0 - SDK 10.5 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.287
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 [Support]
Flash Player [Support]
Perian [Support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 255.63 GB
Destinations:
My Passport [Local]
Total size: 499.95 GB
Total number of backups: 35
Oldest backup: 2013-09-23 18:40:17 +0000
Last backup: 2014-04-20 08:44:46 +0000
Size of backup disk: Too small
Backup size 499.95 GB < (Disk used 255.63 GB X 3)
Top Processes by CPU: ℹ️
11% WindowServer
7% com.apple.dock.ecap
4% ocspd
2% Spotify
1% Safari
Top Processes by Memory: ℹ️
163 MB FontExplorer X Pro
163 MB Spotify
159 MB Finder
131 MB com.apple.WebKit.WebContent
112 MB Safari
Virtual Memory Information: ℹ️
24 MB Free RAM
1.61 GB Active RAM
1.61 GB Inactive RAM
882 MB Wired RAM
3.26 GB Page-ins
18 MB Page-outs
Diagnostics Information: ℹ️
Jan 25, 2015, 11:10:39 AM /Library/Logs/DiagnosticReports/backburnerManager_2015-01-25-111039_[redacted]. crash
Jan 25, 2015, 11:09:21 AM Self test - passed
Jan 24, 2015, 03:12:46 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-24-151246_[ redacted].cpu_resource.diag [Details]
Jan 24, 2015, 02:49:15 PM /Library/Logs/DiagnosticReports/backburnerManager_2015-01-24-144915_[redacted]. crash
Jan 24, 2015, 01:15:09 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-24-011509_[ redacted].cpu_resource.diag [Details]
Jan 23, 2015, 10:08:57 PM /Library/Logs/DiagnosticReports/System Preferences_2015-01-23-220857_[redacted].hangFirst, removing "iAntiVirus" will have no effect if you're running Yosemite, because it doesn't load in Yosemite.
Back up all data immediately if you haven't already done so. You should have done that before doing anything else.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
I hope you can help me. I purchased adobe captivate 8 on line and when I click on the email link to download, it comes up with 7 programs, some are 64 bit and some are not, my computer is 32 bit. I am not sure which of these 7 to download? All or just the 4 non 64 bit?
I tracked down the problem with the download and installation, my windows 7 was missing a file and after reinstalling windows everything worked out. The first 32 bit program in their list was used. I hope this can help others.
-
My photoshop cs6 seems to be running very slow lately--not sure why? [was:question-please help]
My photoshop cs6 seems to be running very slow lately--not sure why?
Have you tried resetting your PRAM?
Shut the Mac down.
Holding the Cmd+Opt+P+R keys, press the power button.
Listen for the "startup chime" to sound three times and release the keys.
It should run better after it finishes booting up. -
I have an ipad running 8.1.1. I lost all of my movie thumbnails after one of the system updates, but I'm not sure which one since I don't look at the movies that ofter.How do I restore my thumbnails. They are fine in itunes on my imac that I sync with.
onix_76 wrote:
how come? Documents also have on hand to buy as photo and check the box
So what? The second-hand shop you bought it from didn't follow the right procedures. You also didn't follow the right procedures to make sure that iPhone was not in Activation Lock. It's like buying a car for cash but not getting the title signed over to you. It's not your car if you don' have the title. And that's not legally your iPhone if the previous owner's Apple ID is still registered to the device for Find My iPhone/Activation Lock.
Only a proof of purchase from the ORIGINAL retail store would do any good at all. Return the device to where you bought it and demand your money back. If they refuse, either get a lawyer and/or turn in the device to local police. If you're in possession of stolen property, then the cops won't care about where you got it from. -
my acct. shows that I have 5 authorized computers for my itunes acct. not sure which 5 but I do know it is not my new laptop. our main home computer that I use for managing and adding to my music library may have crashed . so I deauthorized all 5 computers (that was my only choice). I was then hoping to authorize just one computer (my new lap top), I was then hoping that my entire music library would then show up via my itunes/apple account where is it ?
How can I transfer my entire itunes acct. history onto my new lap top? any suggestions? or how can I recover my music library off of a potentially crashed computer?You can deauthorise all 5 at once, then reauthorize the one you want.
Learn how to authorize or deauthorize your computer with your Apple ID.
http://support.apple.com/kb/HT1420
You need to log into iTunes on the computer you want to deauthorise. Otherwise, contact contact iTunes Store support to see if they can help. -
I have an old verison of itunes(not sure which one) and if I download the new version 11.1.4, will I retain my original library and playlists from the old version or loose it?
you can just make a backup and download the new verion
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Not sure which way to go for transfer.....
First; let me say that I did search for the answer to this, but I'm not sure which way to go with a lot of the answers. I'm sorry I'm asking this question for the umpteenth time. Yes; I'm one of those that understands enough about computers to make me dangerous...
Our computers are set up on a home network. Before I got my iPod last year, we ripped all our CDs and saved them on a completely separate external drive named "M" (for music), so all 3 computers could have access to the information on the M drive.
I get my pod & have the office computer set up to be the 'main' iTunes location, since we purchased a USB2 hub for it. I quickly learned how to direct iTunes to 'pull' the music from the M file & understand how all that works. Life is good. I even took the time to put an album art file on the M drive & insterted everything into iTunes by 'hand'.
Bless my hubby's heart. Completely filled with computer envy, he just purchased me a brand spanking new shiney computer. Needless to say, with all these new bells and whistles, I can now use my computer as the 'home base' for all things iPod/iTunes instead of having to go downstairs to do updates, etc.
I looked up & printed out "How to use your iPod to move your music to a new computer" from the Apple web site, which basically says to download everything onto my iPod's harddrive & do the transfer on the new machine.
I think what I'm trying to ask, is since all the music is located on an external drive:
When I download iTunes to iPod harddrive, are all the tags still in place? Will all the album art be correct, so when I download it onto the new computer, everything will be identical to what's on the old computer?
--or--
Is there another trick I can do to have everthing the same on the new computer?
--or--
Am I better off just having my computer go to the M drive & upload all the music onto my new computer & reload all the album art by hand again?
My real hesitation on this method is I have a lot of things on the M drive that I changed the tags on in iTunes, & I would really hate to go & search through everything again & redo what tags I can find wrong.
I know that this may sound like a lot of trivial questions, but with over 6,000 tracks, I'd really like the process to go as smoothly as possible.
And once again; I'm sorry if this seems like just another 'how do I transfer' question. As I was reading the search results, I didn't notice anything that dealt with external drives being involved & I don't know if any of that makes a differance or not in all of this.
Thank you SO MUCH for your time!!
Dell Inspiron E1705 Windows XP First Time Mommy to 4gen 60gb photo
Dell Inspiron E1705 Windows XP First Time Mommy to 4gen 60gb photoSandeep,
I have already answered a similar question from you earlier.
Re: Netweaver after one and half year of ABAP experience...
Please do not create duplicate threads.
Regards,
Siddhesh -
I converted some songs in iTunes to work with an eMusic device. I'd like to delete them, but I'm not sure which of the duplicated songs to delete. Some titles are black and some are gray.
let's just doublecheck some things quickly. do any of the affected songs play in itunes at the moment? if so, when you play them, do they ask to be authorised?
if so, does the authorisation go through successfully, or do you get an error message? (if you get an error message, let us know what it says. include error message numbers if you're getting any.)
if the authorisation seems to go through successfully, with the authorised songs sync to the ipod? -
I had my ipod this week, so I do not know which applications to install. please help me
I had my ipod this week, so I do not know which applications to install please help me thank you in advance
You can buy any apps that you want.
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I need to update my operating system, and I am not sure which to purchase. I currently have OS 10.5.8. Which one should I buy?
Click here.
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