IMac stolen - what happens to downloaded music/videos?
Help! House was burgled and imac was stolen. It had years of itunes downloads + cd collection. Is there anyway to avoid having to download (and pay!) for these again? Appreciate any help or advice.
Thanks.
Sorry to hear about the loss. And sorry again, but officially Apple does not allow redownloads of purchased tracks. It's your responsibility to make backup copies in case something goes wrong with your system or it gets stolen, as unfortunately it apparently did in your case, and you lose all the information on your hard drive. If you haven't made a backup and don't have your tracks on an iPod, you're probably out of luck and will need to repurchase your tracks. Your homeowner's insurance may cover the cost of replacement if necessary.
You can try contacting iTunes Music Store Customer Service and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis, but don't count on it.
Good luck.
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http://support.apple.com/kb/ht2729
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