Imac superdrive dead

imac 10.8.2 Mountain Lion superdrive will not accept DVDs; just takes them in whirls them around and 15 seconds later spits them out. Any fixes or is it down to the Apple store and take a holiday for 5 days?

First, try resetting the SMC > http://support.apple.com/kb/HT3964 In some cases, it may repair that problem if it's software-related.
If it doesn't work, the only thing you can do is to take the computer to an Apple Store. The repair time will depend if the Apple Store has got the SuperDrive that your Mac needs in stock, because in some cases, it may be repaired the same day you take the computer

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IMac will not play the DVD that I have made on imovie and burned on iMac SuperDrive ?? (DVD plays fine on household DVD player and also play fine in Toshiba laptop ) Why not on the iMac - anyone know???

iMac will not play the DVD that I have made on imovie and burned on iMac SuperDrive ?? (DVD plays fine on household DVD player and also plays fine on Toshiba laptop ) Why not on the iMac - anyone know???

There are many reasons this could be the case but whether an optical disc can be read or not is a function of:
The reflective media layer of the disc
Whether the burned disc was a DVD-R, DVD+R, DVD-RW, DVD+RW
The brand, model, and production lot of the disc
The specific frequency of the Write lasers that burned the disc
The specific frequency of the Read lasers that are attempting to read the disc
Are the Read lasers in the drive working (it is common for one set of lasers in a drive to fail while others continue to work)
How old are the Write and Read drives (laser frequencies change with age)
Is there dust on the read laser
Is there dust on the read lens
etc.
At one time it was estimated that fewer than 80% of all burned discs were readable in 90% of the drives. That has, I believe improved over time but at the same time it seems the faillure rate of lasers in the drives has increased but that may simply be the result of how many different read and write lasers there are in today's superdrives. Fortunately todays drives are a lot less expensive the replace -- now that Apple no longer installs optical drives in their computers.

My 24" iMac is dead!! Who do I call here in Singapore?

My 24" iMac is dead!! Who do I call if I have AppleCare and I am staying here in Singapore?
Dead as in I can't even switch it on from it's sleep.
Tried everything, unplugged everything, waited for 10 mins, tried to switch it on again but no response!
Call apple hotline but was told the help call centre is currently closed.
8001861087
HELP!!

Here you go! http://support.apple.com/kb/HE57 You have the correct phone number, just relax and wait until they are open.
Roger

Hi, My IMac Superdrive has gone bust and i need to re-install Adobe CS5.5 design premium middle east version. I have the original version DVD with me. But i am unable to install. Can i create an USB installation drive from the DVD or can you please

Hi, My IMac Superdrive has gone bust and i need to re-install Adobe CS5.5 design premium middle east version. I have the original version DVD with me. But i am unable to install. Can i create an USB installation drive from the DVD or can you please send me a link to download the Middle east version of Adobe CS 5.5 design premium. After downloading i can enter the product key which i had bought. appreciate if anybody can offer a solution urgently. All my jobs are held up. thanks

Download CS5.5 products
Mylenium

External Drive replacement for iMac "SuperDrive" ?

From reading this forum, it seems some iMac SuperDrives (mine included) have serious problems with reading and/or scratching discs. Apparently the only real solution is to use an external drive.
Can anyone recommend an external drive (USB or Firewire 800) that is compatible with the Mac CD and DVD disk-burning functions, iMovie and iDVD, will download software, play movie DVDs, and music CDs? In other words, it should do everything the SuperDrive is supposed to do. Also, it should last more than 6 months!
Thanks!

only store they have is by chicago, which is also their office & where all of their tech support staff are located. they have hrs you can call in 7 days a week for help & are great about fixing or replacing anything that quits. haven't heard the same about lacie at all. the lacie drive are prettier tho, but seem more expenisve for what you actually get, imo.

IMAC SUPERDRIVE EJECTS Blank DVDs

My Imac Superdrive ejects all blank dvd but can read all movie dvd. Is there anyway to fix it ?

Hi i have the iMac mid 2007, and my superdrive have always been noicy. So i bought an external DVD bruner (samsung) works great, so the interna would not break down. Despite my prudence my internal superdrive are broken now. kjhfhf
Can´t read, can´t write, can´t do nothing.
Several users has hade problems with these drivers, maybe Apple would extend warrent on thise lousy gizmo´s.
Or make the superdrive like a cassette, so just a push on the side of the iMac makes the superdrive "pop out". So you dont have to demolishe the whole computer just to replace it.
Somtime i wish i worked at Apple so i colud show how a knife-grinder sholud be pulled.

Cannot eject disc from iMAC superdrive

When I insert a CD or DVD into my iMAC superdrive it is recognised and will play but then it is not displayed in the finder sidebar. consequently I cannot eject the disc. The only way to eject is to restart the machine.

1. Click on Finder or your Desktop and with Finder on the Menu Bar open Finder Preferences. Next click on the Sidebar tab in Finder Preferences and make sure that (CDs, DVDs and iPods) is checked.
2. Also check the General tab if you would like these things to also show up on your Desktop.
Lastly you should also be able to Eject CDs & DVDs using the Eject button on the Menu Bar.

How can I make an ISO or IMG file from a cdrom on my IMAC Superdrive.

I would prefer IMG file but ISO would also work. Please help me make one or both of these using my IMAC superdrive from a cdrom.
Thanks
Leon

With the disc in the drive, open Disk Utility in /Applications/Utilites. Select the CD in the list on the left. Then click the New Image button. This will create a .dmg file, which replaces the old .img file type.
Alternatively, there is some software which will do this in a drag and drop fashion: http://c-command.com/dropdmg/

Replacing my iMac superdrive

Hi, As my previous posting was 'is my superdrive dead', now i think it is what's my alternative? Should i take it to a dealer and get it replaced? Replace it myself (if its easy to do) but with what? and maybe buy a stand alone drive but again what type? I tend to use tuff disks or cheaper. thanks.

As in your previous posting "is my superdrive dead"
How in the world would we know if you don't give us some details.
What makes you believe that it is dead?
Chances are if you have this post in the correct fourm your Optical Drive is still in warntee. Apple will replace it. Do you have Applecare, if so they will for sure.
If you haven't tried to do some basic steps to determine if your drive is the problem or the media you are using.
Have you followed any of the recommended maintenece procedures.
Like Repair Permissions.
http://discussions.apple.com/thread.jspa?threadID=122021
Many times depending on what the issue is Zapping the Pram will and can fix the problem.
Don

Using Superdrive on iMac with dead disply

Is there any way that I can use the Superdrive on myiMac FP until I can afford to get the display fixed? I just installed a new superdrive and would like to make sure it works, but since I have no display, I am not sure how to do this. I can connect to the iMac via home network or Firewire Target Drive. Also is there a way to access the system profiler of the iMac from my iBook using either network or target drive?

You can't burn discs over Target Disk Mode but you can connect your iMac to another display. Have a look at this user tip:
http://discussions.apple.com/thread.jspa?messageID=4349704
mrtotes

IMac G4 Superdrive Dead

All I need the optical drive for is to rip and burn music CDs from iTunes. Can I do this from an external CD (firewire of course)?

Can I do this from an external CD (firewire of course)?
Yes.
(34290)

Superdrive dead, just inserted a dvd movie and my drive's dead...

Hi everyone,
Well, i was about to watch a movie in my iMac, but when i inserted the dvd on my mac.
I waited, and nothing. And i looked over for the drive, and it didn't appear in the finder.
Searched on the ''System Profiler' and in Hardware > Disc Burning > says ''*No burning device was found. If you are using an external device please make sure that it is connected and powered properly.*''. And the movie that's on my dead-drive is rented, so I already tried to restart and click, Verify Permissions, Checked my software, Almost kicked my iMac, and i really need help.
I Hope i don't have to get my Mac to Technical Support, cause i'm out of money! Pliz help!

Light went off, and i restarted my iMac.
And my superdrive is ok, like nothing happened...
Still with the doubt of ***?

Replacing Intel iMac Superdrive

Hi All,
So, my iMac's "Superdrive" isn't all that super. Over the past couple of months, it started acting up. It began with some scraping noises when I put a DVD into it. A few weeks later, it started to randomly spit out discs. I would put one in, it would read it for a few seconds, then it would just eject it. The last straw was when I tried to install Final Cut Express and it just took in the DVD and never gave it back. I tried all of the various solutions mentioned here to eject the disc, but nothing worked, so I took it to Apple. The "genius" there told me after doing less to diagnose the problem than I did that I would have to pay $400 for a new DVD drive since my computer was out of warranty.
Upon hearing that piece of bad news, I set out to replace the drive myself. I ordered one from a site recommended by a friend. When I removed the existing drive, I discovered that it was a Pioneer DVR-K06PD. The new drive that came was an unbranded UJ-875. It had the same PATA connector on the back, but would not power up when I put it into the iMac. I ordered a replacement drive and received an identical model, which also didn't power up. Just to make sure I didn't damage anything, I reconnected the old Pioneer drive and it powered up just fine. It still wouldn't read anything, but it showed me that it wasn't the cable that was at fault.
*So, my question is, does my iMac only work with DVR-K06PD drives? I'm having a hard time locating a compatible after-market unit since most of the superdrives are for laptops and it doesn't seem like too many people on the web have tried to replace their iMac drive.*
Thanks in advance!

Okay, this is really from left field, but here's my tale. I upgraded to Snow Leopard the week it came out. All seemed fine. About 2 weeks after the upgrade, I went to burn a DVD, but when I popped the disc in, nothing happened and I couldn't eject the disc even with system reboots, P-RAM and SMC resets, etc. The System Profiler didn't see the drive at all. It occured to me that it might be Snow Leopard related, but I couldn't find anything to substantiate it on line. A lot of people are reported SuperDrive failures, but there doesn't seem to be a mass consensus that it's software related.
I have a couple of other machines with working optical drives, so I was just going to wait until I had a spare 80 or 90 bucks and buy an external (these days that might have been a long wait).
Today however, I downloaded the Blackberry Desktop software for the Mac (for some odd reason my teenage daughter only wanted a Blackberry even though I was willing to get her an iPhone). Anyway to make a long story somewhat shorter, the Blackberry app install required a restart. And poof, all of a sudden the disc that had been stuck in my supposedly dead Superdrive popped out (after 3 weeks and umpteen restarts along the way) and is now working fine.
Maybe Software Update installed something, that kicked in on this last reboot. Who knows. It seems impossible to think that the Blackberry app installed anything that fixed it. But it might be worth a try.
Or maybe it was just tired an needed a vacation.

Superdrive dead, can I use iBook combo drive

My superdrive had died, can I hook up to my iMac my iBook so I can use it's combo drive?

Re my message below regarding the dead superdrive, my computer is an iMac G4, not G3.

Mains power cut to house - iMac now DEAD

Today I turned off the mains power to change a light bulb in a room that has given me some problems with sparking in the past. Unbeknown to me, my son was using my iMac... (no, I failed to check properly, now I am suffering, believe me..). After I switched the power on, my son exclaimed "Well, now the computer won't turn on!" We have a surge protector which would have been on and working, but as the computer - a 17" intel duo core iMac purchased new in mid 2006 is old, and the surge protector is the same age, I am sick with worry wondering what it could be, and there are no repair shops near us open tomorrow, or even in our town! I have to wait a week, and travel 100kms to the apple service specialists.... This computer is home to all our music (massive amounts my son has on there) and my photos - thousands, a serious hobby. As well the computer runs Final Cut Pro Studio software, as we do a bit of video editing. I have backed up no files, always meant to get around to it..... As the computer is older, the main thing that devastates me at this point is my photos - a life history really, and thousands of hours too, photoshopping, etc..... I have tried to computer in different power outlets, tried turning on, off, unplugging, all I can find recommended on these kind of sites - but to no avail. The screen is black, and not a sound can be heard. Completely dead. Not one sign of life in the 8 hours since..... I have been reading about PRAM batteries... this computer has had a massive amount of use, daily and in the house of serious creative insomniacs - for six years now, so almost daily serious use, and as yet just two dead keyboards, no other problems.... I got some extra RAM when it was purchased. But recently it has not liked shutting down (it hasn't) so it has been pretty much permanently on, with the screensaver up,..... could this suggest a dying PRAM battery? experts please, this internet reading has done my head in, now I have to wait a week!!!!! to know if our photos and music can be recovered.... if not the computer itself revived....?
Thank you for any help. I know, I am SUCH an idiot for not checking all electronic devices were off, but as we know, this MAC hasn't been turning off recently...

Here is what Apple says to do with an iMac that won't start, it's from the owner's manual.
If your iMac won’t turn on or start up Â Make sure the power cord is plugged into your iMac and a functioning power outlet.
Â Restart your computer while holding down the Command (x) and R keys, until the computer restarts. When the Mac OS X Utilities pane appears, select an option to repair your disk, restore your software, or reinstall Mac OS X and Apple applications. For more information, see “Repairing, Restoring, or Reinstalling Mac OS X Software” on page 44.
42 Chapter 4 Problem, Meet Solution
Â Press the power button (®) and immediately hold down the Command (x), Option, P, and R keys until you hear the startup sound a second time. This resets the parameter RAM (PRAM).
Â If you recently installed memory, and your iMac sounds tones every five seconds, make sure that the memory is correctly installed and that it is compatible with your iMac. Check whether removing the memory you installed allows your iMac to start up (see page 38).
Â Unplug the power cord and wait at least 30 seconds. Plug the power cord in again and press the power button (®) to start up your iMac.
Â If you still can’t start up your iMac, see “Learning More, Service, and Support” on page 54 for information about contacting Apple for service.

Imac superdrive dead

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