IMac SuperDrive stopped working with Mountain Lion 10.8.2

HELP! My IMac was patched last yesterday and the SuperDrive has stopped working. The drive is empty but I cannot insert a CD into it.
Should I have to await another patch from Apple? Can someone recommend another solution I can use today?
Support folks:
L-DT-ST DVDRW  GA32N:
  Firmware Revision:          KC12
  Interconnect:          ATAPI
  Burn Support:          Yes (Apple Shipping Drive)
  Cache:          1024 KB
  Reads DVD:          Yes
  CD-Write:          -R, -RW
  DVD-Write:          -R, -R DL, -RW, +R, +R DL, +RW
  Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO
  Media:          To show the available burn speeds, insert a disc and choose File > Refresh Information
Thanks

@BDAqua, Thank you for taking the time to respond.
When I insert a disc into the drive, the drive does not load it. Until yesterday, before the latest patch was applied, the drive used to sense that a disc was being inserted, it would automatically draw it in and load it.
Brian at Apple Support led me through the PRAM reset and also a filesystem check but neither of them resolved the issue. I guess I am now faced with two possible options
a) reinstall Mountain Lion from scratch (reminds me of the days when I was using Windows, never expected to get into a similar situation with a Mac!), or
b) there is a hardware failure, coincident with the patches applied yesterday
Are there any other options?
Thanks

Similar Messages

  • "Licensing Has Stopped Working" with Mountain Lion & PS Elements

    After installing Mountain Lion Photoshop Elements will not open. IT produces a dialog box that says "Licensing has stopped working - ERROR 6 "  Restarting the computer is no help.
    How do I reenter my license - and WHY am I having to do this?

    Jeff,
    That link calls for deletion of the "FlexNet Publisher" file in the HardDrive>>Library>>Preferences folder. No such file exists in that folder on my 10.8 machine.
    It also calls for downloading and opening the LicenseRecovery111.zip file. I have done that and insise the LicenseRecovery Folder ran the LicenseRecover application. That app opens but appears to be non-responsive.
    Any other avenues?
      //DkG

  • Pkg's made by PackageMaker from Xcode4.2 stopped working after Mountain Lion 10.8.1 upgrade!

    We have some pkg's that used to install fine across Snow Leopard, Lion and Mountain Lion.
    Those pkg's were made from PackageMaker that came with Xcode4.2.
    Since last week's Mountain Lion 10.8.1 upgrade, the pkg's preflight/postflight scripts stopped working
    on Mountain Lion machines, but still work with Lion and Snow Leopard.
    The current workaround we use is to produce the pkg using PackageMaker that comes from Xcode4.4 auxiliary tools.
    These pkg's work fine on all mentioned OS X.
    I think this should be either a bug in 10.8.1 upgrade or a change of policy.
    Can someone reproduce and clarify?
    Thanks!

    You are not alone!!
    Same problem with Plantronics.
    I just bought their Audio 648 Stereo USB Headset and have exactly the same issue you mention at the outset:
    Essentially, while my [Plantronics Audio 648] Headset is recognized in the list of devices in System Preferences > Sound, it doesn't do anything in terms of outputting or inputting audio
    So Apple, what are you going to do?...
    A lot of third party accessory manufacturers must be getting quite frustrated at the numer of complaints they get from Mac users, when it seems its the Mac OS which is to blame...

  • HT1284 Does time machine work with Mountain Lion?

    I had time machine set-up on my old iMac and had everything copied over to my new iMac.  Time machine isn't working.  I can't get it to recongize my external hard drive to back it up.  Does time machine not work with mountain lion?

    Have you plugged the external drive to a different USB port?  Also, I would suggest you reset the PRAM.  If you still have the issue after you have done all this, it may be an issue with your external drive.  Try testing it on another computer.
    HT1379 About NVRAM and PRAM - http://support.apple.com/kb/HT1379.

  • Can anyone recommend a Multi-function black and white laser printer for that works with Mountain Lion? The MFP can be either 3-in-1  or 4-in-1 i.e with fax

    can anyone recommend a Multi-function black and white laser printer for that works with Mountain Lion?
    The MFP can be either 3-in-1  or 4-in-1 i.e with fax

    I bought an epson xp650 a couple of months ago and cannot fault it. It does everything I require and it is the wifi model so I can print directly from my ipad/iphone. Not sure if you are asking about the colour of the unit or just to be able to print black and white, Obviously all printers will print black and white but just to give you a little more info the printer I bought is the white version and it looks really nice sat next to my imac 27''
    Hope this helps.

  • Apple remote no longer works with mountain lion

    The apple remote that was quite happily working with Lion no longer seems to be working with mountain lion.
    I've checked with at least 3 other apple remotes I have and none of them seem to want to pair.
    I've been able to pair them with another mac running Lion, but when going to the pair option under;
    Preferences--> Security& Privacy --> General --> Advanced -> Pair
    Pressing the menu and next for more than a minute gives me nothing on any of the remotes.
    Anyone else having issues pairing with mountain lion?
    *Note, each of the remotes quite happily will

    I thought I had a problem pairing my aluminium Apple remote with EyeTV, but all turned out fine.
    When I clicked Preferences --> Security & Privacy --> General --> Advanced --> Pair a message told to press the "Menu and Next" buttons until the remote paired with the computer. At first, I assumed this meant that I should press the two black buttons underneath the main, circular control, but nothing happened.
    Then it struck me that the "Next" button might mean the right arrow on the main, circular control, so I held down this while holding the Menu button (the smaller button, below and to the left of the main, circular control), and the remote paired within a few seconds!
    I don't have one of the older, white Apple remote controls to test this idea with, but something similar may also work with that remote.

  • Why does snaps pro not work with mountain lion?

    I spent a lot money purchasing the pro addition only to be told that it won't work with mountain lion due to Apple's written something into the code that does not permit me to make videos with it. I even tried ot make a video of Indesign acting up so i could send it to Adobe support and it wouldn't allow me to. Is this the resaon it suddenly doesn't work anymore? Are there plans to fix mountian lion to allow me to use my software? Alternatively,, does Apple have something that does screen captures of videos?

    this is the repsonse form Ambrosia: (Not sure I understand it)
    As far as Snapz Pro X 2 functionality, some major backend Digital Rights Management changes enacted by Apple may be what is preventing you from recording movies you were previously able to record using our software. Basically, our program can no longer access videos before the DRM protections are enabled, unfortunately we have no control over these changes. Please see the following FAQ:http://www.ambrosiasw.com/support/faqs/products/snapz-pro-x /Why-does-the-content-of-my-capture-display-as-a-checkerboard
    BTW I am current on the latgest version.
    Does anybody know how to work around my problem? I need to be able to record videos on my computer.

  • Will my Photoshop CS3 V. 10.0 work with Mountain Lion please?

    Will my Photoshop CS3 V. 10.0 work with Mountain Lion please?
    Thanks.

    See this blog post:
    http://blogs.adobe.com/jnack/2012/07/adobe-cs-apps-mountain-lion-no-known-issues.html
    -Noel

  • Hi, I can't get my old wacom intuos2 to work with mountain lion, any suggestions? Apart from buy a new tablet.

    Hi, I can't get my old wacom intuos2 to work with mountain lion, any suggestions? Apart from buy a new tablet.

    I was out of town for a few days. I had no issue installing the driver on Mountain Lion (10.8.2). What specifically happens when you try to install?
    If you get this message:
    then you need to right-click on the installer package and select 'Open' when you get this message:
    If this isn't your issue you need to be more specific about what is happening.

  • Will MS office 97 work with mountain lion

    My airbooks system is snow leopard, if I upgrade to lion or mountain lion, will MS office 97 files continue to work & open?

    davezebra wrote:
    Sorry I meant MS office 2008 for MAC, not 97
    Ms Office 2008 works with Mountain Lion - I have a late 08 Macbook Uni with Mountain Lion and Office 2008.  Just make sure your Office 2008 has the latest updates.
    good luck

  • HT1338 preview does not work with mountain lion

    I updated my mid 2011 mac mini to mountian lion and i find Preview and all of MS Office 2011 for MAC fails to work
    I can cut and paset the logs, but lets astart with assessing whagt does not work with Mountain Lion.

    Your profile lists a 2008 MacBook with Snow Leopard.
    I installed Windows XP into Bootcamp on my 2009 MacBook Pro (either in Leopard or Snow Leopard, I do not remember which) and I used it with Parallels 6.
    When I upgraded it to Lion, even though the Lion Bootcamp will NOT install Windows XP, my Bootcamp (and use by Parallels 7) survived the upgrade.
    It may be possible that it will also survive and operate a future upgrade to Mountain Lion. 

  • Appleworks does not work with mountain Lion.  What can I use for drawing and painting?

    Appleworks does not work with mountain Lion.  What can I use for drawing and painting?
    MacBook
    Marian

    Please see this article which examines various possible alternatives to AppleWorks:
    http://rfwilmut.net/aw

  • I bought my macbookpro in may 2007, will it work with Mountain Lion? Hardware Overview:    Model Name:     MacBook Pro   Model Identifier:     MacBookPro2,1   Processor Name:     Intel Core 2 Duo   Processor Speed:     2.33 GHz   Serial Number (system):  

    I bought my macbookpro in may 2007, will it work with Mountain Lion?    Model Name:     MacBook Pro   Model Identifier:     MacBookPro2,1   Processor Name:     Intel Core 2 Duo   Processor Speed:     2.33 GHz   Number of Processors:     1   Total Number of Cores:     2   L2 Cache:     4 MB   Memory:     3 GB   Bus Speed:     667 MHz   Serial Number (system):     W872******

    Apple states that (of the MBP lines) it has to be from Mid/Late 2007 or later.  yours seems to be right on the line.
    Apple says
    If you are running Lion, you can find out if your current Mac qualifies by clicking the Apple icon at the top left of your screen, choosing About This Mac, then clicking More Info.
    you must also have the latest version of Snow Leapord or Lion

  • HT1218 How can I make my first generation AirPort Express work with Mountain Lion? I have a 13" MacBook Pro (non-retina).

    How can I make my first generation AirPort Express work with Mountain Lion? I have a 13" MacBook Pro (non-retina).

    Hi guys, recently had the same issue. You require an older version of Airport Utility to configure the older Airport Express. It can be found here.
    http://www.google.com/url?sa=t&rct=j&q=airport%20utility%205.6%20for%20lion&sour ce=web&cd=1&ved=0CFMQFjAA&url=http%3A%2F%2Fsupport.apple.com%2Fkb%2FDL1482&ei=Ip MBUPLwLoq42wW4puXMBA&usg=AFQjCNGOFUPMM0ZjsKeyj5CcL2oe9Eaf7A

  • HT200160 This solution does not seem to work when I upgraded from OS X 10.6 to OS X 10.8 (Mountain Lion).  I've tried all versions of this.  Any suggestions specific to getting this to work with Mountain Lion?

    Any suggestions for making this work with Mountain Lion?  I've tried all similar solutions on web.  I've been able to get this to work with Lion, and after upgrading to Mountain Lion it seems to hold true (doesn't make me implement again).  But when I went from OSX 10.6 to Mountain Lion and have to implement it on 10.8 - it isn't working. Thanks.

    Any suggestions for making this work with Mountain Lion?  I've tried all similar solutions on web.  I've been able to get this to work with Lion, and after upgrading to Mountain Lion it seems to hold true (doesn't make me implement again).  But when I went from OSX 10.6 to Mountain Lion and have to implement it on 10.8 - it isn't working. Thanks.

Maybe you are looking for