IMac unsuable after Quicktime and Itunes 8 update

Hi everyone,
Yesterday, I came home, ran a software update and saw that Quicktime was available. I decided to install it and when it asked me to restart, I clicked on "Not Now". Later while reading some news site, I saw that iTunes 8 was available so I did a software update in iTunes. At this point, the software application asked to install 2 items "Quicktime" - which I had already installed, and iTunes 8.
Everything installed and I rebooted.
Once I rebooted, I couldn't open finder, my toolbar was frozen, when I click on the Dock the applications don't start. I can use spotlight but nothing opens.
I rebooted in safe mode. It worked fine for a while then started doing the same thing.
I unplugged everything but the mouse and keyboard and rebooted. It got to the login screen but once I login, it freezes on the splash screen and I never reach my desktop.
I tried resetting my pRam and I get the same thing. I can login but then I'm stuck on the splash screen.
Any ideas?

Hello mind:
An archive and install will install a fresh copy of OS X while retaining your files, programs and settings.
From your description, your current OS X is clobbered. You could play around and try a bunch of things, but an archive and install is (IMHO) the best way to get back to normal. You would then run software update to bring things to current levels (without interrupting it). A&I also creats a very large +"previous system"+ folder that is sort of a +"safety net."+ While it is not bootable, it contains all of your programs and files before the process starts. You can delete this file after things are running well (I suggest about three weeks).
barry

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Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

.Im trying to download the new itunes so i can use my iphone 5 , however , the new itunes requires Mac OS X 10.6.8 or later and i cant seem to install that onto my imac even after searching for the new update (my imac is currently on 10.5.8.

You have already seen that you cannot load the new iTunes into your 10.5.8, so as Neil says, you need Snow Leopard (current cost £14). And you'll probably need to update the disc you buy via the combo update, though that is free.
As far as the new iTunes is concerned, there's been a certain amount of grumbling so you may want to study the forums before you update. The main problem has been with album artwork which does not transfer easily.

Missing iCal calenders after updating Quicktime and iTunes

I updated Quicktime and iTunes yesterday and when I tried to open my calenders in iCal this morning there was nothing !
Has anyone got any ideas of what happened here and how to avoid it in the future. I do have my iCal events calenders on my iPod so can I transfer them back into iCal on my PB ?
Powerbook G4 1,25MHZ, OS 10.3.7, 2GB RAM, Superdrive, 80GB H/D
PBG4 1.25MHZ Mac OS X (10.3.7)

Hi Mylenium:
Just as an additional info, when I stated "Apple Forum" I was referring to a suggestion made and publish there by one of the Apple Support guys.
Thanks for your suggestions. As I stated before, I put the DLL back to the "original" folder, re-started the sytems but I am still getting the AE error regarding a "missing entry on the SQLite3.dll".
After putting back such file to the original folder now I am getting the "same inital error" I got after the update ONLY in iTunes. I have not dare to move anything with my iPod yet. I do not want the whole thing to become worst that already is.
In regards to your nest suggestion "...Another thing I can think of is that you might actually need to unregister the DLL via regsrv, then re-register it somehow to re-establish the proper hooks. Still, quite odd....."..
I wonder if you cand provide me with the necessary steps to attempt this. I have no experience working/fixing DLL's.
Thanks and regards,

Upgrade of our 10.4.11 laptop to 10.5 is accomplished and we now need to upgrade Quicktime and iTunes; however, the user name and password is now not working after the upgrade to 10.5.

Object is to sync address and calendar between laptop with Max OS 10.4.11 and iPhone. Upgrade of our 10.4.11 laptop to 10.5 is accomplished and we now need to upgrade Quicktime and iTunes; however, the user name and password for the laptop is now not working after the upgrade to 10.5., though it was working prior to the upgrade, for file sharing.

@ BDAqua > I tried your suggestion but no luck. holding opt+command just gave me a blue screen and it rebotted, pushing the disk out of the drive. Yes, the macbook has 1 gb of ram. I realize that the min req. call for 2 gb of ram so i've got an order in for another dimm to put into the machine. Thanks for your suggestions.
@ a_brody > Yes. The machine was plugged into a power source. The disk promts you to do that and i recall aspect this form other installs. Thanks for the reminder tho! ( btw your second post is like greek to me man!)
@ Kuncklesmac > You're right about Snow Leopard being an upgrade from Leopard. I'm aware of this. And yes previously i've been told by Apple that I needed the Box Set (not the family pack. i am using the family pack for OS Snow Leopard) to upgrade my 10.4.11 mac - they never mentioned adding ram but i figured that out on my own and an apple specialist recommended it when i purchased Snow Leopard and confirmed that I coul duse the Snow Leopard to upgarde from Tiger (10.4.11). I've also read extensively (as i said above) that it isn't necessary (always) to buy the box set. Several 10.4.11 users report having upgraded using the Snow Leopard upgrade disk only (not the Box Set) without trouble on intel macs (also see the apple link i posted). So i'm just ondering how they did it and i cannot.
Thanks fo rall yor help!

DEP error when opening quicktime and itunes

I've installed the latest version of both quicktime and itunes on my new laptop but neither of them open as they are prevented by DEP on windows vista, does anyone have any idea how to get around this or help me. It's fustrating as i can't update the music on my i-pod touch

DEP errors often seem to occur with incompatible codecs.
Go to your control panel (classic view) and try to start QUicktime Preferences. Post the error message *in full*. This can give a clue about codec issues.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them.
Assuming this is a codec problem you need to remove then reinstall QUickitme after uninstalling the problem software.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

Quicktime and itunes wont install. I have never had quicktime installed on my computer before

I recently bought an ipod touch 4g and realized that I needed itunes to activate it. After downloading itunes it wouldn't install, no error messages or anything, when I click on the installer it just doesn't do anything.
After downloading several versions of itunes (older versions) I finally found one that started to install. Then it told me that I need Quicktime on my computer in order for it to install. So I downloaded the latest version of quicktime and had the same problem, when I click on the installer, nothing happens. I tried downloading older versions of quicktime but still had the same problem.
I have never had quicktime or itunes installed on this computer before, so I know that it isn't an older version of the program hidden in my computer that is preventing the installation from happening.
My computer is running on Windows 7. I know that there wasn't a problem with downloading the software, the files weren't corrupted or anything. There are no error messages, the software doesn't even partially install. When I click on the installer, nothing happens. I have tried running the programs as an administrator and that doesn't change anything.
I have tried so many different things, but can't remember everything that I tried. Yesterday I spent nearly 10 hours trying to sort this out because I was determined to get my ipod running. I only stopped when my internet credit ran out and today after buying some more, I am trying again. Please help.

I appreciate the quick response, thank you for that.
One thing I did try was windows cleanup utility and searched through the program files for all apple software, but had none. I even deleted the temp files on my computer, and on my internet browser, but nothing happened.
One thing that I didn't think of was deleting the installation files in my downloads folder, pretty silly of me but I didn't think it would make a difference. I also spent about 2-3gig on downloads yesterday and didn't want to delete the files but as a last resort I did and emptied my recycle bin, then downloaded a fresh copy of Quicktime and finally it installed!
Now I am in the process of downloading a fresh copy of iTunes, the download hasn't finished yet so I haven't had a chance to install it yet but I have a much better feeling about it this time after deleting all the old installation files from my downloads folder. If Quicktime worked after that, I am sure iTunes will.
I can't believe it was something so simple as deleting the installation files in my downloads folder and emptying the recycle bin. I had seriously gone through my entire computer looking for any little file that was related to Quicktime or iTunes. I didn't even think of the two most obvious places. I spent so much time and credit downloading multiple files and my computer even got a virus when trying to download a copy from an unauthorized source, I had no problem getting rid of the virus, but struggled with Quicktime and iTunes, that is why I got so frustrated! I feel like an idiot now :-P
Thank you for your help. I still havent installed iTunes yet, so fingers crossed. I think it will work now though.

Quicktime and Itunes will not launch!

Both quicktime and itunes come up with errors whenever I try to lauch them. I have tried nearly EVERYTHING and they will not start! This is quicktime error-
Quicktime Player has encountered a problem and needs to close. We are sorry for the inconvenience. Error signature is BEX

Interesting. In that case, the errors are probably being caused by the absence of the two files I mentioned earlier. Haven't seen one of those for a while.
We'd better swap out your existing QuickTime. We'll take a few additional explicit precautions along the way, just in case.
First, download and save a fresh copy of the QuickTime installer (QuickTimeInstaller.exe) to your hard drive. (Don't run the install online, and don't start the install from the downloaded installer just yet. Use the download option that doesn't mention iTunes.)
http://www.apple.com/quicktime/download/
Now head into your Add or Remove Programs control panel. Uninstall QuickTime.
Next we'll clear away any leftover QuickTime program files or folders.
In "My Computer" open "Local Disk C:" or whichever drive your program files are installed on.
Open the "Program files" folder.
Right-click on the "QuickTime" folder (if it still exists) and select "Delete".
Empty your recycle bin and restart the PC.
After the PC restarts, do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the reinstall by doubleclicking the QuickTimeInstaller.exe file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Did the QuickTime install seem to go through properly? If so, are iTunes and QuickTime launching for you now?

Quicktime and iTunes are dead

I commited suicide, i guess, by creating a "custom" application folder, moving all system applications from their original location to another folder, named by me "aplications", and deleting the original empty aplication folder.
Don't ask me why , i still don't get it ......:-(
Then my iTunes and Quicktime died, meaning when i launch themthey do nothing, for ages, untill i have to force quit 'em
So i returned all of the system applications back to its "original" folder, reinstalled quicktime and itunes but still no go.
I have installed like 10 non systen aplications after that, and i'm really out of time, do you think i'll have to reinstall the whole system again or there's a workaround to make QT and iTunes back?

If you deleted the "original empty application folder," how did you then return items to it? Did you create a new Applications folder yourself? Or what?
At the root level you should have something like the following:
Applications
Library
System
Users
The Applications folder in turn should contain all the iApps at its root level. Also when you do GetInfo it should have the following permissions:
You can: Read & Write
Owner: system (locked)
Access: Read&Write
Group: admin
Access: R&W
Others: Read only
If you now have a root level Applications folder (and it must be Applications, not applications) that you created it could be the permissions are messed up. You can check with GetInfo and see if they match the above. You can try setting them to that yourself. I would also strongly advise you to run Disk Utilities from the Utilities folder (incidently, what did you do with THAT folder in your arrangement frenzy?) and run Repair Permissions. That might get things working again. In future do not change things that the system has done unless you know precisely why it is set that way and what will happen if you alter it.
Francine
Schwieder

TS2529 what do i do when am unable to activate my iphone after using the itunes to update?

what do i do when am unable to activate my iphone after using the itunes to update?

I had something similar (wouldn't connect to my router). I just reset the router, and it went like a dream from there. Myabe your problem too? Good luck.

Extremely slow download time for quicktime and itunes

When clicking to download quicktime and itunes, I get a message saying it will take 10h 10mins to download, even though its only 36MB! I've been trying for a few hours to download from different sites, deleting the old quicktime from the comp and restarting, but to no avail. Does anyone know what causes this problem or how to fix it? All other sites and downloads are working as quickly as usual.
Cheers!

It's not fair for Apple to produce a 5gb upgrade with no option to get it on CD instead of download. Obviously their own servers cannot handle the demand. The blogs are littered with complaints - not just one ISP but many.
By the way, apple - did you know that many of your customers have monthly download limits from their ISP? They're probably going to pay more for the overages than they would have for a CD with the update on it.
Please change this for the next update.

After a recent itunes version update, itunes doesn't recognize my iphone or ipad?

after a recent itunes software update, itunes does not recognize my iphone 5 or ipad

Hey there Laughlkw,
It sounds lik eyou iPhone and iPad are not showing in the iTunes sidebar after a recent update. A number of issues could cause this type of behaviour, and would recommend starting with the troubleshooting from the article named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If the issue is not resolved, I would next re install iTunes with the following article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
All the very best,
Sterling

Quicktime and iTunes "quit unexpectedly" when I try to open them

I'm getting an error message whenever I try to open either Quicktime or iTunes saying that the application quit unexpectedly. The error report (for both Quicktime and iTunes) says (amongst other things):
Exception: EXCBADACCESS
Codes: KERNPROTECTIONFAILURE
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Please post the crash report here so we can view it and offer help.

I just factory restored my iPod 5 touch and when I plug it into iTunes to restore the back up I made, iTunes becomes unresponsive and closes. But when I unplug the iPod, it starts working again. Using Windows 8 and iTunes is updated, please help.

I just factory restored my iPod 5 touch and when I plug it into iTunes to back it up, iTunes stops responding and closes. This only occurs when the iPod is plugged in, when it isn't, iTunes works fine. I am using Windows 8 and iTunes is updated (as of this posting). Any suggestions on getting around this? Thank you.

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I think their is suppose to be two files (QuickTime.qts and QuickTimeVR.qtx) in the systems 32 folder. But there is a quick.ime also in the folder, do I delete it so that my quicktime and itunes work.

No, quick.ime is not part of Quicktime. Don't delete it.
If Quicktime will not open, then iTunes can't work.
Can you give the Quicktime error message in full, and also check in your Windows error logs or Problems & solutions to see if there is more information there.
You haven't given your Windows version which helps when troubleshooting.

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Refer to yhis article:
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http://support.apple.com/kb/HT1926

IMac unsuable after Quicktime and Itunes 8 update

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