IMac will not read or open iWork '06 Install DVD

I just got a new copy of iWork in the mail this afternoon. When I load the installation DVD, the iMac swallows it and then spits it out after a little more than 30 seconds. Other discs, including data and DVD's, open and read just fine. I've tried several since. I tried the installation DVD several times and also restarted the iMac and then tried. No luck. Any ideas?

If you had a copy of Toast, you might try launching that before inserting the DVD; then use Toast to inspect the integrity of the disc.

Similar Messages

  • My 24" imac will not read cd's, reads dvd's fine

    My 24" imac will not read cd's, reads dvd's just fine.

    1) Make sure the CDs are clean and free from scratches.
    2) Go to: Apple > System Preferences > CDs & DVDs and make sure that blank CD: is set to Ask what to do and that music CD: is set to Open iTunes.

  • Imac will not read a cd rom and I cant eject it!!!!! Help please

    I have bought yesterday a new imac 24 inch with snow leopard. I was loading my music and pictures so I inserted a cd in the drive. The icon does not appear on the desktop so I can not open it or drag it in the recycle bin. I have tried to use the eject button on the keyboard and that does not work. I tried all other suggestion on this discussion board:
    I put it to sleep and then woken it up with the eject button. Did not work.
    I Logged out user and tried eject button. Did not work.
    I tried to restart keeping the mouse button down but I got a blue screen with the spinning wheel for ages.
    Now the imac will not shut down anymore unless I push the on/off button for few swconds (if I try through the apple menu I get the blue screen for ages with the spinning wheel).
    I went on the disk utility in applications and tried to eject from there. I get a message that says I should close the programmes that are using the disc.... but there aren't any as far as I can see.... Any ideas????? Thanks

    I posted this twice in error and the issue was resolved thatnks to advice in the other post.

  • A duplicate DVD made on my iMac will not play on it although the original DVD will play on it and on my TV.  Answers?

    I made a duplicate of a DVD on my iMac but it will not play on it.  The original DVD plays on my iMac.  The duplicate will play on my DVD player with my TV.  The original DVD is not a copyrighted commercial DVD.

    That doesn't create a DVD. It makes a copy of the files on the DVD. All you did was put data files on the disk. A disk must be formatted correctly for a DVD player to recognize it as a DVD.
    Use Disk Utility to make an image of the DVD, then burn the image to Disk.
    File menu, New>Disk Image from <DVD name>
    Set the image format to DVD/CD Master.
    Once the image is finished, select it in the Disk Utility Sidebar and click the Burn button.

  • Bootcamp trouble and iMac will not read DVD-R with Windows

    Hi,
    I have a late 2011(or maybe early 2012) imac that came with OS X Lion but it's been upgraded to Mountain Lion.. I'd like to bootcamp it and install Windows 8.
    I've been trying this for a long time now and then i discovered my imac was not bootable with a usb drive.. Bootcamp restarts and then there is a black which says 'bootable disk not found. insert and press any button' (something like that)... So... i dicided to try with a burned windows 8 dvd-r but when i burn an image to it in disk utility, it says 'medium write error' and the disk pops out... I already have all the windows drivers downloaded.... This is supposed to be a problem with the operating system... As you guys can see, i am having a lot of problems..
    Any solutions?
    Thanks in advance!

    I tried using Finder to open files but as they are greyed out this would not work.
    That sounds very strange - like it's a disk format issue.
    What is the disk format of the Sony DVD+R you are using? (Do a 'Get Info' when the disc is mounted on your Desktop.)

  • Hello, I have a 2009 iMac, and my harddrive has failed several times now, and now I need to re-install snow leopard but my install DVD is damaged and I have bought a new snow leopard disc. However my iMac will not read the disc at all ?

    Hello, I have a 2009 iMac, and my harddrive has failed several times now.
    I tired to reinstall snow leopard with the install DVD that came with my iMac. However the disc is damaged so I bought a new Snow Leopard but my iMac wont read the new disc, it just stays in the apple logo screen, I have tired safe boot, holding down the "C" key on startup and tried using disc utility but getting nowhere.
    Please help. Thanks.

    Might be related, if your hard drive is a 1TB drive,it could be a Seagate drive.
    The drives are known to fail and your iMac maybe covered for free replacement under the Apple's Seagate hard drive replacement program until April 12 of this year.
    I Believe the 2009 models are covered under this replacement warranty.
    You can find out if you are eligible here.
    http://www.apple.com/support/imac-harddrive/
    Good Luck!

  • Imac will not read cd or dvd in optical drive

    When loading a DVD I get the following message "A valid device could not be found for playback [-70017]
    I have tried to read a DVd perviously viewed on this machine  and it is not showing on the finder window.
    If I open Disc Utilities I can see the disc correctly displayed.
    Any suggestions

    I had the same problem on my iMac. I followed the instructions at http://discussions.apple.com/thread.jspa?threadID=2020977, (Klaus1)
    i.e. I used the disk utility to restore file permissions and - after a restart - it solved the problem.

  • My iMac will not read the Window 8.1 installer disc w/ Boot Camp

    I am currently trying to install Windows 8.1 on my iMac using Boot Camp Assistant.  I bought the software and I am falling the directions to a t, but when I insert the disc, my Mac just makes a few noises and spits it out. I know it will read cd's because i grabbed one to try it. I am not sure and I need this for school. Please help me out!!!

    that should be following the directions.

  • IMac DV/400 will not read CD's since I installed Panther

    Hi,
    A customer's iMac DV/400 with 384 MB RAM was running OS 9.2.2. We decided to upgrade his OS to 10.3 (firmware was already up to date 4.19) After the first CD finished and it restarted and asked for disk 2, it would no longer read ANY CD's. In fact I had to cancel the rest of the install, because it wouldn't even recognize disk 2. What can be done to fix this? nothing has changed except the OS. I made the Mac boot from the old 9.2.2 again and the CD's read fine.
    HELP!

    If the DV ROM works with OS 9.2.2 then there is nothing wrong with it. Try installing Panther again. What is the size of the hard drive? Does it have enough free space?

  • My PowerMac G5 will not read my Leopard disc, dual layer dvd, how do I force boot from UBS DVD drive to install?? Or is there another way. It just keeps spitting out the disc!!

    I have a power mac G5. Ir originally had Tiger on it. When I reinstalled for some odd reason the disc decided to install Panther, no clue why!! Either way I got a hold of a Leopard disc for this computer. It is apple certified and bought from Amazon and works for this computer.
    Hoever, for some odd reason it keeps spitting it out. Discs under 4.7 GB is reads fine but the bigger discs it wont seem to read. What I need is to know how to get, or force, it to boot from an extrenal dvd drive. Or any other methods to get it to install.

    I do not believe you can "Upgrade" directly from the "Panther" installed on your computer to "Leopard".  You have to have at least "Tiger" installed already Before you can install Leopard.  Thus your Mac is not recognizing the Leopard Install disk.

  • Will not read tiger software

    I recently bought tiger to upgrade from panther and my imac will not read the software disk. it may read it once in every ten tries but after having to restart the computer it will not read it. So I have been unable to install it. can anyone help?
    imac g4   Mac OS X (10.3.9)  

    What exactly do you mean by, "will not read the software disk?" Do you mean it won't start up from the DVD? Do you mean you cannot list the files on the DVD?
    Does the disc have a black label with large gray "X" or does it have a gray label? The latter is an OEM disc that can only be used with the computer model with which it came. Does the DVD have the word Upgrade printed on the label?
    If you are trying to boot from the DVD are you doing it correctly? Insert disc into the optical drive and wait until it mounts on the Desktop. Restart the computer and after the chime press and hold down the "C" key. Wait for the gray startup screen to appear. Release the key when the spinning gear appears beneath the dark gray Apple logo.

  • Will not read CDR or DVDR's

    My Powerbook G4 Superdrive will not read/recognize burned CD's or DVD's. I cannot find this exact problem in the forum. Any fixes. It has a fairly fresh install of OS X.
    Any ideas appreciated.

    You might want to try resetting the PMU. I had the same issue with my "12 PowerBook G4 1.5 GHz's Combo Drive not recognizing the bundled iLife '05 DVD-ROM. Here's a link to a Apple Knowledge Base article that explains how to reset the PMU: http://docs.info.apple.com/article.html?artnum=14449. If resetting the PMU doesn't help the Super Drive may be dead. You can buy replacement "12 PowerBook G4 compatible optical drives from www.macsales.com that are even better than the original Super Drive that came with the "12 PowerBook G4. They are very reasonably priced too.

  • My Mac Mini will not read TDK disks from my iMac G3.

    My Mac Mini will not read TDK disks from my iMac G3.
    I used an iMac G3 (2001) -- the ones that looked like a big pod -- running on OS X and saved files to TDK  CD-R, 700 MB disks, which worked fine. Now that I have a Mac Mini (model number  A1347) I cannot get this computer to read those disks, made on the iMac G3.  Once inserted each disk will open and I can retrieve files for a short period, then the problems start. The computer makes some noises, the beach-ball/pinwheel goes around and I cannot get the files to open or the disk to eject. After a while the disk does eject -- to my relief. I keep using Control+E until ejection happens.
    My Mac Mini (2010-2011) is hooked up to a View Sonic HDMI LED monitor, an iOmega external hard-drive for backing up, an Epson Stylus C88 Plus printer and to the internet by a fibre 10MB feed. The Mac Mini runs on OS X version 10.6.8 Snow Leopard: Processor Speed:2.66 GHz
    I took the Mac Mini to an Apple retailer and he hooked the computer up to one of his monitors and it read the TDK disks just fine. I am now using Sony CD-RW, 700 MB disks, but I would prefer to use my TDKs because I have such a large pile of blank ones to use and there are those TDK disks with information that I want to look at from time to time. Can anyone tell me what to do?
    DJG

    Try disconnecting everything attached to the Mini except the monitor.
    If that doesn't work, try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later. If successful, copy the files to the original account Public/Dropbox.
    Isolating an issue by using another user account
    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
    Safe Mode - About
                    Safe Mode

  • We have a mac laptop and dont have any problems with pdf files but our imac will not open them.  any suggestions

    we have a mac laptop and dont have any problems with pdf files but our imac will not open them.  any suggestions?

    Back up all data.
    In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Since updating my imac 27" it will not let me open any of my programs and is saying to reinstall all, cant even get into safari. please help!!

    Since updating my Imac 27" 8 month old computer it will not let me open up any programs including safiri and iphoto. it is pretty much saying that i need to install all the program again, which i can not afford nor have the time too. can someone please help me be able to get it back to the way it was or help me to fix it so i can keep using it with this software update

    For starters, you could boot from the OS X install DVD that came with your iMac (insert the disk, reboot and hold down the "C" key after the bong). On that disk is Disk Utility; run that, choose the iMac's hard disk, and run Repair Disk. If errors are found and repaired, try running it again until it's deemed OK.
    If that doesn't help, try to get the OS 10.6.8 combo updater from Apple and run that. It will replace a lot of the Apple software that's already on your iMac and may refresh things so that they'll work.

Maybe you are looking for

  • Hi my ipod wont add to itunes

    My ipod wont add to itunes. and i would like to know how i can get it to get back on it

  • Calendar does not open in icloud

    using windows 8 and uploaded outlook calendar but can not open calenar in icloud

  • Help: USB 3.0 Graphics Adapter

    Hi, I am trying to test a USB to VGA adapter on my laptop lsusb doesn't yield any useful information. Bus 002 Device 002: ID 2297:3204 On my PCLinuxOS setup, I get some more information out of dmesg usb 2-4: New USB device found, idVendor=2297, idPro

  • Blackberry storm os 2012

    need to know what is the latest os for blackberry storm 9500 as of now FOR MAC .

  • Lost text / font embedding

    Hi I have an old .fla file that i need to edit, it was created and stored on another machine that uses Flash MX 04, and i am trying to edit it on a machine using CS5. When i open the file, it says some fonts are missing, i change it to use default ad