IMac will not start after trying almost everything?

Hi
I just bought my iMac last weekend, and it's been fine for 1 week. I didn't install or tinker with anything for at least a few days previous to these problems...
This morning I heard my iMac fan was extremely noisy. There was a message saying that I should restart.
After this, I have not been able to restart at all. I tried unplugging everything, and once got to the login screen but could get no further (mouse and keyboard not responsive when plugged in.)
I tried booting from installation DVD (nothing - startup sounds, blank screen)
I tried resetting the power setting (unplugging the power, holding down power button, and then starting) - nothing.
The main response I get is blank screen, then after a minuite or so - very loud fan noise.
Every 10th try, I might get to the grey apple screen, but then it hangs...
Any advice? I bought this in Moscow, (Russia) where I'm working right now, and taking it to service might be tricky, or at least extremely complicated.
Hopefully someone can suggest something I havn't already tried?
Cheers
Gavin

Hi
The Mac was spanking new. I recieved a message from Apple Care stating:
"When an Apple product is sold in a country such as Russia wherein the distribution, support and service of Apple products is handled exclusively by an Independent Marketing Company, the warranty and registration information for the product is maintained by the Independent Marketing Company rather than Apple."
They advised me to take it to Finland for service, but that's not too practical at all.
I'll try and return it to the store for service tomorow, although I am sure they will say the power unit went as the result of a power spike (of course I had it on a protected supply, but they will not believe that) so likely it's going to cost me to fix. Bah.
Thanks for your advice though
Cheers
Gavin

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1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
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s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { split("'"${p[41]}"'",b);for(i in b) print b[i];if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 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/Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args 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Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' 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B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

TS3824 iMac will not start and switches off almost immediately

My iMac will not start. It switches off about 3 seconds after pressing the power button. The iMac then starts again, and fails again after 3 seconds. This cycle just repeats.
I have not installed any new software, this seems to happen for no reason.
Any help would be appreciated, as I cannot use my iMac at all.

Lyonhair wrote:
I was hoping to speak to Apple themselves about my issue. My local Apple store is too far away. Is there anyway to talk to apple via email?
I thought there was a way to start your iMac in an emergency independent of my hard drive. From a flash drive for example? If this can be done, where can I get the appropriate software to put on the flash drive?
You will need to call AppleCare if you want to speak to them yourself. They don't participate in this forum in any fashion, and no they don't support via email. If you don't have AppleCare you will be charged, otherwise you will need to take it into an Apple Store or AASP. If you don't know how to contact AppleCare or an AASP please start with AppleCare Contact Info
Good luck.

G4 iMac will not start normally

My wife's G4 iMac will not start normally. I have used the procedures from http://docs.info.apple.com/article.html?artnum=107393 and the "Disk Utility" on http://docs.info.apple.com/article.html?artnum=106214 to no avail.
When trying to start, a message comes up saying that the computer must be rebooted. Trying to boot in "Safe Mode" fails after an hour and shuts down the computer, and the "Disk Utility" runs for an hour or two and then gives a message that it was unable to repair the "minor error" on the hard-drive.
After force starting the iMac by holding the power button until the command line appears, I tried running fsck, but the commands are unrecognized. However, if I type in "mac-boot" at the command prompt, the iMac will start. I have copied all of my wife's photos, movies and music, and Word and Excel documents, etc. to my XP PC's hard-drive using USB flash drives.
My question is two-fold:
#1. I have heard that "Disc Warrior" is excellent at resolving hard-drive errors. Can anyone comment on "Disc Warrior" and is there anything else out there that someone can recommend?
#2. I bought RAM to bring the total up to one gig, so I was thinking of upgrading the hard-drive and installing Tiger on the new and larger drive while in the "Ball" changing the RAM. What is the maximum capacity hard-drive I can put into the G4 800mhz iMac without any problems and is there any particular model hard-drive that seems to work best?

I tried reading the link that you posted http://www.thexlab.com/faqs/kernelpanics.html but I don't have a disk with the "Apple Hardware Test".
Since I made the post that you replied to, things have gotten worse. I can no longer get onto the internal hard-drive. I have tried many different methods including the methods written about in the linked article you supplied. I can get onto the Installation CD and I can run "Disk Utility" from the CD. I have repaired the file permissions, but when I run "Repair Disk", it runs for about two hours and then suspends operations with a dialog box stating, "First Aid failed. Disk Utility stopped repairing Volume because the following error was encountered: The underlying task reported failure on exit." and then in the progress box after the list of addresses, there is a message:
(in red) Incorrect number of thread records
Invalid leaf record count
Invalid Map Node
Invalid directory Item Count
Invalid directory Item Count
Invalid volume directory Count
Invalid volume file Count
Volume Bit Map needs minor repair
Invalid volume free block count
Volume header needs minor repair
(in green) repairing volume
(in red) The volume could not be repaired
Error: The underlying task reported failure on exit
(in black) 1 HFS volume checked.
(in red) 1 volume could not be repaired because of an error
(in black) repair attempted on 1 volume
(in red) 1 volume could not be repaired.
I recently bought the 1/2gb replaceable RAM and the 1/2gb "Hidden" or "Factory Installed" RAM. I was planning on installing them soon. Since the "Disk Utility" is telling me that there are faults on the internal hard-drive and I have to go into the "Ball" to replace the "Hidden" or "Factory Installed" RAM, I figured that I might as well replace the hard-drive and redo the system.
Unless someone comes up with something I can do which will not cost me much money, I figure that I might as well install the RAM and a 120gb Western Digital Hard-drive that is about a year old, but was only used for a few days in an XP PC. Will the 120gb drive be recognized? I was thinking of partitioning it as 80gb and 40gb partitions. Does that sound good? I would install the OS on both partitions so that I could always boot if there was a failure.

Firefox will not start, after reboot.

For a few months now Firefox will not start after I reboot my computer. In order to get it to start I click the exe then must go into task manager kill it, click the exe again, kill it again then, from there it will typically start, but sometimes it may take one or two more trys. When clicking the exe firefox will appear in the task manager under processes but will will start with ~7% CPU usage, then quickly drop to zero every time until it does actually open and start. I have ran a full system recovery and started anew after reinstalling mozilla several times failed to fix the problem. I run virus and spyware checks often and come up clean, and also run Chrome as a default browser.
== This happened ==
A few times a week
== Around the time 3.5 was released

Hello Tom.
You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author.

IMac will not start-up, do not have a backup, any way to back it up before erasing the drive?

Our iMac will not start up, it goes to the flashing question mark screen. I have tried the different steps listed at http://support.apple.com/kb/TS1440, but they have not worked, as it says the disk is not repairable. It says I need to erase the disk and reinstall OS X. However, I do not currently have a back-up of the hard drive, so is there any way I can back it up before erasing and reinstalling, even though the iMac will not start up? Thanks.

I also tried downloading Snow Leopard onto an external hard drive and boot from there, but it just comes up to the choose a language screen everytime.

IMac will not start following OS X 10.9.4 update - takes 30 minutes to load and then turns off

iMac will not start following OS X 10.9.4 update - takes 30 minutes to load with spinning wheel and progress bar and then when it appears to be finished it powers off?

Thanks for the suggestion - this was the 1st thing I tried but it does not appear to work either. I'm still getting the 30 minute spinning wheel and slow moving progress bar on a grey background - even if I try to start the iMac in 'safe' mode!

IPod service manager will not start after installing iTunes 10

iPod service manger will not start after loading iTunes 10. iPhone will not connect. I've removed reinstalled, wiped the registry reinstalled and deauthorized, removed and reinstalled from several different downloads. I have full permissions fo rservices and am administrator.. We now have three other units in teh office with the same issue.
now what do I do?

Don't know about fixing PitStop. However, have you tried a simple repair on Acrobat. If Acrobat won't open you can do that from the Programs and Features menu (Add/Remove Programs in OS prior to Win7).

My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen. Can anyone tell me what this is? I've restarted and turned off several times. I left it on in this state for 8 hours and

My imac will not load after I enter my password. The only thing I get is the arrow from my mouse on top of a blank white screen. Can anyone tell me what this is? I've restarted and turned off several times. I left it on in this state for 8 hours hoping it would reload and work. No luck.

Hello KCC4ME,
You may try booting your Mac in Safe Boot, as it can resolve many issues that may prevent a successful login.
OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1564
If a Safe Boot allows you to successfully log in, you may have issues with one or more login itmes (while the following article is labelled as a Mavericks article, it is viable for earlier versions of the Mac OS, as well).
OS X Mavericks: If you think you have incompatible login items
http://support.apple.com/kb/PH14201
Cheers,
Allen

Firefox 4 will not start after upgrade to OS X 10.6.7 (from 10.6.6)

Was running FF 4.0RC1 successfully on OS X 10.6.6. Upgraded to 10.6.7 and FF would not start; had to force quit. Upgraded to FF 4.0RC2 and then 4.0; same thing is occurring. Reverted to FF 3.6 and it works fine under 10.6.7. Installed full upgrade of 10.6.7 to try to fix this; same problem: 4.0 will not start. Tried trashing Firefox application and restoring anew; same problem.

Since your other Mac running 10.5.8 is not affected, you know that your AirPort router is functioning correctly.
What changed on your Mac? This seems like a post for either the Mac OS X v10.6 Snow Leopard support area, or the support area for your model of Mac.
We normally handle questions about the AirPort Express, AirPort Extreme or Time Capsule in this area, but you can certainly wait to see if you receive a response here.

Bridge cc will not open after trying to add patch aom package (adobe output module) to workspace

bridge cc will not open after trying to add patch aom package (adobe output module) to workspace. this patch was recommended by adobe help to allow creating pdf presentations. the help stated bridge cc was shipped without this and to download aom package win 64. I tried that, and either did something wrong or? I deleted bridge cc 64 bit, then went to cc and downloaded bridge cc (not sure if it is 32 or 64) and the program still does not open. any ideas?

There are lots of threads on this. Do a web search.

IMac will not start after trying almost everything?

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