IMac will not start-up, do not have a backup, any way to back it up before erasing the drive?
Our iMac will not start up, it goes to the flashing question mark screen. I have tried the different steps listed at http://support.apple.com/kb/TS1440, but they have not worked, as it says the disk is not repairable. It says I need to erase the disk and reinstall OS X. However, I do not currently have a back-up of the hard drive, so is there any way I can back it up before erasing and reinstalling, even though the iMac will not start up? Thanks.
I also tried downloading Snow Leopard onto an external hard drive and boot from there, but it just comes up to the choose a language screen everytime.
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I've just bought Office 365 Personal, without realising there is a University version. I'm due to start University in two weeks, is there any way I can convert my account to the University version? Or uninstall my current version and replace it?
Contact Microsoft and ask them. These forums are for troubleshooting technical issues with Apple products and not related to Office or your question in any way.
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We have a WD external harddrive previously used with a PC that we want to completely erase and reformat for use with our iMac desktop for use with Time Machine. The drive shows up on the desktop of the Mac, but it does not show up in Disk Utlity, assuming because it's Windows format. Outside of the standard "erase" feature in Disk Utility, is there any way to reformat this drive for Mac OS X? Or how can I get this drive to show up in Disk Utility? Note: The drive functions properly, has power, and we are able to view its current contents through the desktop icon, so it is a working drive. And we are ok with losing all the current data on the drive.
Hmm strange, I had just moved my external Lacie drive from my windows machine to my iMac and it was showing up in disk utility still formatted fat32 or whatever. I would disconnect the drive and restart the machine then replug the drive and try again.
Also not that it will make a difference ( I dont think it will but hey why not ) try accessing disk utility from the install disk? -
I have an iMac running OX 10.5.8
I need a portable external hard drive to back it up before updating the software to Yosemite but I can't find anything that doesn't require you to be running at least OX 10.6. Is there a suitable hard drive? I'm not very technical and wouldn't know how to do any formatting so I want it to be very basic so that I can just plug it in. 500GB should be more than adequate.Correct. When you purchase devices, they would have stated the OS they needed to work, on the box. This can be overlooked, but it is very important to check when purchasing.
You current OS, is so old, that they technology build into the new devices, is not something your OS understands. It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
10.6 software is not downloadable. You must purchase a DVD disc. You can order it from the on-line apple store
- http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard. -
Please help
The following says how to restore from backup.
iOS: How to back up
If you go to iTunes>Preferences>Devices you can see if you have an iTunes backup. You need one dated before or the exact time you started the restore. -
hi all my Iphone calendar will not show my Icloud calander? any ideas?
Manually syncing does not fix your problem and is not that comfortable. If it still does not work, I would suggest to check your iCloud settings on your Mac as well, because there is no reason that it does not work if you set up your account on all your devices.
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I have had my iMac for 55 days now and twice I had to power off/on and then It does not power up correctly. I verified my disk and found errors that could not be repaired (errors were associated with boot drive) I erased the drive and restored system back to the previous day. Has anyone else experienced this problem?
Since it's a new machine, contact Apple's Support and let them deal with it. Allen's already recommended an Apple repair station visit. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you might be eligible for an onsite repair since yours is a desktop machine (depends on where you're located). BTW, the AppleCare Protection Plan's the best warranty policy available for desktop machines. Get it if you don't have it before contacting Apple.
27" i7 iMac (Mid 2011) refurb, OS X Mavericks (10.9.4), ML & SL, G4 450 MP w/Leopard, 9.2.2 -
Tried running disk repair from HD recovery, not repairable. Trying to reinstall OSx Lion, says disc is locked. Do I have to erase the drive and lose everything? I also have Bootcamp installed, will boot to Windows no problem.
Hotrodmkviii,
try rebooting in Recovery mode, but when you reach the Mac OS X Utilities menu, run Terminal (from Utilities in the menu bar) instead. Inside the Terminal window, give it the following command, and then press the Return key:
diskutil list
Please include in your reply the output from that command. -
I have a Netgear NAS which uses Stora software. Mavericks will not let me install the software as it is not from an approved developer. Is there any way around this?
There is, but why do you need the s/w installed? The NAS should have a web admin interface, accessible via ip address (http://<ip address>) which should allow all the needed configuration that is required for it to work with machines running os x.
Try to install as little s/w as you need to do something in Mavericks or any OS as it is usually the cause of future issues or problems.
If you're intent on installing the s/w, go to System Preferences > Security & Privacy > General and If you have tried to run it before, it should be listed there. You can then "un-block" it should you wish. -
My computer is running SO slow. The intermet also keeps freezing up and I have to turn airport off then back on/refresh before it will work again. I dont have enough space on my start up disc to run certain programs. It will say I need to quit programsin order for things to run. Easiest way to fix? Im not great with computers!
Running mac os x version 10.6.8Easiest way is to have an external drive to which you copy the things you store like pictures, movies, and music
which take up a lot of space. Then delete them fron the main drive and clean it up with one of the maintenance utilities. You can readily access the external drive's contents whenever you wish.
http://lifehacker.com/5814440/what-kind-of-maintenance-do-i-need-to-do-on-my-mac
http://mac360.com/2008/07/the_top_7_free_utilities_to_maintain_a_mac/ -
Can not start Mavericks because of Time Mashine Backups on the Drive
I want to update OS Lion with Mavericks. But if I try to start it i got the answer that i can not use my drive for that, because it was used for Time Mashine backups before. I never wanted to use my drive for those backups. I got an second drive for them. How do i find this backups and put them in the Basked so i can start Mavericks
If you have a good time Machine Backup of your drive on which you want to upgrade to Mavericks, one option is erase the drive and install a clean installation of Mavericks. This will erase the designated drive and overwrite it, so please ensure you have a good backup or two. Once you have a clean installation, you can restore from the latest TM backup of your drive, what you need.
Your Mac internal drive is usually never used for TM backups. What type of Mac year/model do you have? Do you use an external drive for TM backups? During the installation, please ensure you are pointing to the correct drive. -
my keyboard on macbook pro (laptop) is acting weird. One key is not responding at all. Have verified using Keyboard viewer and some other keys are printing the unresponsive character at random. "z" is the unresponsive character.
Is it a damaged keyboard ?
The laptop is just 2 months old, will Apple replace it with a new one if its indeed a damaged keyboard or just repair, I use it for official purposes so being without a laptop is not much of an option.No one here works for Apple, so we don't know what Apple might or might not do. If it's a genuine defect, they will of course repair it under warranty. It is not their responsibility if it effects your ability to work or not, so that's on you.
If, however, they determine that the key is problematic as a result of your misuse of the laptop, then everything is on you. And trust me, if they find a glob of dried up beer or coffee there, they will charge you.
Your only choice is to take it in for repair. -
I have an old MacBook (Mac OSX 10.5.8) with iPhoto '08. Is there any way to back up not only the photos, but the way I have organized them into events and labeled them?
Yes. Back up the Library.
Most Simple Back Up:
Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
Slightly more complex: Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically.
Example of such apps: Chronosync - but there are many others. Search on MacUpdate or the App Store -
s there any way to back up my Macbook Pro without using the heap of crap that is Time Machine? It is telling me it will take 3 days to back up 100Gb. I am in my 60s and I am worried that I might not live that long
If you aren't going to live that long maybe you should give up with computers and start enjoying the few remaining hours.
Suggested Backup Software
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Others may be found at VersionTracker or MacUpdate.
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files.
You may obtain trials of the utilities via VersionTracker or MacUpdate. -
i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my account?
Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
As to whether you can work with Apple via email on this issue I can't say for sure, but you can contact them via this web page:
http://www.apple.com/support/appleid/contact/
and see if they can help. It's mostly going to be an issue of you being able to prove to them that you are the account owner.
Regards.
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