IMac with OS X 10.5.8, iTunes 10.6.3 - and now i can't make a backup for iPhone 4s

I have bought an Iphone 4S and want to make a backup to get my old dates. But, my iMac has Version 10.5.8 - and doesn't allow me to install iTunes 11.1. which is requestet from the iphone to make the backup. What can I do??

If it's an Intel iMac, upgrade the computer to Mac OS X 10.6.3 and then 10.6.8 and make the backup.
If it's a PowerPC Mac, you can't back the device up to the computer but may be able to back it up to iCloud.
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HT1414 My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to all upon and need the r

My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!

If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig

Just updated itunes to 12.1 and now it won't sync or show my iphone 5s

I just updated itunes to 12.1 and now it won't sync or show my iphone 5s.. I have tried EVERYTHING. I completely uninstalled & reinstalled my itunes 2 times. Everything is completely up to date, and when I plug my iPhone into the computer, it makes the normal beep sound, and charges, but will not sync or show on iTunes so that I can sync anything..

Hey ksooter,
I know you have said you have tried everything but have you tried out some of the troubleshooting in the article below? For instance, have you checked the Apple Mobile Device support is installed properly and if the Apple Mobile Device is installed? Take a look at the article below to double check some of the things you have done to see if you can get your iPhone to show back up.
iPhone, iPad, or iPod not recognized in iTunes for Windows
http://support.apple.com/en-us/HT204095
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See iTunes and encrypted backups here...
http://support.apple.com/kb/HT4946

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Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
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Cannot figure out what your talking about since it makes no sense.
If you are the account owner you can go to the My Verizon web portal http://www.verizonwireless.com
You must log in with your cell number and your my Verizon portal password. Not the account pin.
Once there you can change your plan and services. However repeated incorrect login attempts will lock you out of the site. It a fraud prevention measure.
1-800-922-0204 call support with your cell number and or account number and account pin and they can assist you.
If you don't have the information then there is nothing they can do.
If you can verify who you are they may be able to reset your account access. But only if you are the account owner.
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HT5312 Never set up security questions or rescue email and now I can't make any purchases on my itunes account

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If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
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HT201269 Best Buy started the setup assistant on my new iPhone 5 and now I can't make it sync with iTunes. How can I reset and start over?

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I have exactly the same problem. I haven't had access to the iTunes Store since upgrading to 9.0.1 nearly two months ago and none of the suggested fixes have worked for me. I use iolo as my firewall. Does anyone have any ideas?
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Computer Corporation Dimension 4300
iTunes 9.0.1.8
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number
Current user is an administrator.
The current local date and time is 2009-10-29 07:43:00.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation)
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.1.8 is currently running.
iTunesHelper 9.0.1.8 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E6040F81-0D24-49D2-BF10-A1C14EF963E4}
Description: 3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX) - Packet Scheduler Miniport
IP Address: 99.141.197.14
Subnet Mask: 255.255.255.0
Default Gateway: 99.141.197.15
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Oct 29 07:41:34 2009
Lease Expires: Thu Oct 29 07:51:34 2009
DNS Servers: 192.168.0.1
192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
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I updated my iTunes to 10.6 and now I can't log into my Apple ID on my iPod Touch. Help?

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I tried downloading the newer Itunes, it didn't change anything in my Ipod Touch that apple ID still won't work. When I first updated to the 10.6 I was using a very old version of Itunes and it changed a lot in my ipod which I think had something to do with it now messing up.

HELP! iTunes 7 *****! freezes and now I can't evern use it.

So first iTunes was freezing with the upgrade of 7.0, so I removed all of iTunes from my computer and and installed the version I had before the upgrade. And now this message pops up: "the file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes."
and I can't do anything.
The iTunes works with the other users on the computer, but not with the user I need.
I have contacted every customer support and technical support... but everything cost money and I can't get help!
If anyone can possibly help with my distress... please do, I'd greatly appreciate it.
HP dv1450 Windows XP

Usually you get the earlier message when you downgrade from 7 back to 6.0.5
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When you have found the backup, drag iTunes Library.itl and iTunes Music Library.xml out of the iTunes folder to your desktop. Then copy the backup library from the Previous iTunes Libraries folder into the iTunes folder. Rename it iTunes Library.itl and you should be good to go.
This will take the library back to the day of the first upgrade. You will have to add any changes since then, which you can do by using add folder to library to add the iTunes music folder - this shouldn't create duplicates, as iTunes ignores files already in the library.
Start iTunes and check that purchased music plays before plugging the iPod, it may be necessary to authorise the computer

I down loaded the newest version of itunes on my pc and now I can not access the store or authorize my computer what options are there its windows 7

I downloaded the newest version of itunes and now it keeps telling me I can not access no internet connection and I connected, how do you fix this issue. If you got the message then I'm connected

Hello there, Duane Harris.
The following Knowledge Base article provides in-depth troubleshooting steps for resolving your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I have just downloaded itunes through windows 8 and now I can't login to istore,is this a windows 8 problem or a current problem with itunes store?

Can anyone please help me with this.Thank you.

How could anyone possibly know? What happens when you try to sign in?
Without details of what is really occurring there is no assistance that can be offered.

I updated my iTunes to 10.5 and now it can't reconize my library

It just comes up with the error " iTunes Libary.itl cannot be read as it was created by a Newer version of iTunes" I am running windows 7

Try this, but copy the files that you'll be replacing and put them in another folder in case you need to put them back for some reason:
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-The first copy can be renamed to the same name as the first file, iTunes Library
-The second copy, which will replace iTunes Library.itl, will be renamed iTunes Library.old
I had read online to replace only the .itl file, but that didn't work for me, so after playing around, this worked for me and everything was restored.
I hope this helps

Upgraded itune to latest build and now it can't be launched

i think i'm not the only one has this problem
[quote]
AppName: itunes.exe AppVer: 6.0.0.18 ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040
[/quote]
this is the error info

hi phil!
AppName: itunes.exe AppVer: 6.0.0.18 ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040
the first thing i check for with one of those is a broken Quicktime. does your Quicktime currently launch, or are you getting an error message when you try to launch it?
if you are getting an error message when you try to launch Quicktime, let's first try a careful standalone QT 7.0.4 reinstall.
download and save a copy of the QT 7.0.4 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if that install goes through okay, does your itunes launch properly after that?
keep us posted.
love, b

IMac with OS X 10.5.8, iTunes 10.6.3 - and now i can't make a backup for iPhone 4s

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