IMac won't connect to the App Store for updates.
I am having trouble with my iMac not connecting via the app store. It says there is no internet connection but I am on the internet with full strength. This occurs whether I am connected wirelessly or direct. I am able to download updates to iTunes but no iMac software updates. Any ideas?
iMac, OS X Mountain Lion (10.8)
Connecting to App Store Problems
Similar Messages
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I have changed the apple id on my settings to reflect the current account for all our apple products.
But this is not changing when I go to the App store to make a purchase or install updates.
How do I get the app store connection on my IPAD to go to the apple id i am currently using.
Obviously just changing it on the settings was not enough.Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter. I recommend you try the same
If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves. Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable. Remember, it wasn't that long ago you couldn't re-download content at all.
Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them, but the rest of us will just switch to Amazon, which has none of these restrictions. -
I have factory restored my 1pad 3 loaded ios8 - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?
Reset the iPad and try again. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Let go of the buttons, let the iPad start up.
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Ipad won't connect to the app store.
Ipad won't connect to the app store. I have reset dns and reset settings. I have tried changing the date but it still wont connect.
The problem is on Apple's server side, I have had some intermittant issues.
They will likely resolve it shortly. -
My new iphone4 won't connect to the app store or iTunes. It says cannot connect to iTunes. But I logged into the game center and onto this web sit. I tryed some fixes on here but nothing has worked. Suggestions?
HI again Andy,
The last message had some more stuff in between the "Hello" and "Regards" - I have no idea what happened to it. But nevermind...
I started up the Mini with the modem in one usb, and the speaker system in the other (M-Audio Sonica Theatre) - I have one of the Minis that have only 2 USB (and one FireWire) ports. The firewire has the external drive connected to it.
So far, as I"m typing this, I AM able to be online and use iTunes simultaneously. (both SaFari and iTunes respond slower than if I was using only one or the other, but they ARE actually working - in addition to having Adium running) - So I think what you suggested ( that is was something wonky was the USB hub) was a correct, yet assessment.
Would you have any reccommendations for USB hubs? The only thing that I have connected to the hub under normal circumstances that would be constantly "running" would be the RadioShark (even though the Radio soft isn't playing - the blue light on the RadioShark is always on) - and the speakers naturally. Everything else is of the occassional variety - iPod Sync Cable, Dual Layer External DVD Burner, and a "pass thu" to the USB ports on my Hard Drive Enclosure (which had been unplugged before the problem was noticed). The hub I current use is the
Kensington DomeHub USB 2.0 (7 ports) Weighted Hub 33118 http://www.amazon.com/Kensington-DomeHub-ports-Weighted-33118/dp/B0002FHENE/ref= sr16/002-4275642-8664817?ie=UTF8&s=electronics&qid=1187848108&sr=8-6
which (I thought) worked better than the "throwaway" ones I had used previously.
You think it is the hub or something connected to it that may be causing the problem?
Regardless, thank you for your time, and I hope to hear from you soon. -
TS1702 My "Passbook" app won't connect to the App Store...please help!
I just downloaded iOS6 and am trying to set up my Passbook app. When I try to connect to the App Store throught the Passbook app, I'm getting the message "Cannot connect to iTunes Store". I'm trying to figure out how to resolve this issue but can't figure it out...please help!
As it says in other threads:
Go to Settings, Date and Time. Turn off automatic and choose Set Date and Time. Change the year to 2013. Go to Passbook and touch the App Store button. Once it connects to the store, go back to Settings, Date and Time, and turn Automatic back on. It will work from this point onward!
Tek. -
HT1491 Why can I not connect to the ITunes Store for updates?
This is the second time in less than a year that I cannot access the ITunes Store for updates to my IPad. I have reset my settings with no luck. Can someone help because Apple does not seem to want to.?
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
My ipad won't connect to the App Store even when the wifi is on
I tried rebooting the ipad and turning everything off and then back on including the router and it still won't connect because all I get is "cannot connect to the iTunes Store". HELP ME PLZ
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
My IPod says it is connected to my Wi-Fi but it won't connect to the App Store
I Tried to restore it and turn on and off the wi-fi connection but it still won't work. Please help me. Thanks.
Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make/model, the wifi security being used (WEP, WPA, WPA2), etc. -
I have updated it to. iOS 6.1.3 but it still will not connect. I cannot log into my iTunes account on it either. Why? Thanks for reading
For anyone who had the same problem, I fixed it by setting my time and date back to automatic. I heard that some people solved in different way for their phones. Try different things it will eventually work. Thanks
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My 4th gen ipod touch won't connect to the App Store after I updated to ios6.0. It just gives me a blank screen no message or anything.
hi! im using an ipad2 and updated to ios6 last 3days ago. since then my app store is blank and is prompting an error saying cannot connect to itunes.
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My husband's iphone can't connect to the app store after updated his phone to ios.7. and has internet connection.
Any update will cause problems for a few users. And those users will rush here and post "the sky is falling" stories about their experience. The 99.99% of people who have no problems after an update won't bother to post here; indeed, most of them don't even know ASC exists. FWIW, I had no problems with iOS 7 on my 4S. Your problem is most likely not related to iOS 6, but you should probably update anyway. For addressing the battery issue see this outstanding article: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
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I cant send messages or connect to the App Store... help?
So this all started yesterday when i realised that i couldnt send pictures on whatsapp, so i went online to find something that coild help me and i found a solution. It basically kust needed you to delete a profile in settings and make a new one, but after deleting the profile i couldnt find the option to make a new one. after that i went back to whatsapp and found the i still couldnt send any images. after this i deleted the app, and went to the appstore to redownload it, but the message "cant connect to appstore" popped up. after i got back home i put it on my home wifi, tried connecting to the appstore but the same thing happened. so i just gave up on that and went to messages to tell people that i didnt have whatsapp anymore, but the red ! mark kept appearing every time i sent a message. i had service and everything, so i dont know whats wrong. i also cant update my i phone 5c to IOS 7.1.1, the latest one i have and all it says is verifying update for about 10 seconds, then "the update is not avaiable". my phones pretty new, i got it last christmas. i havent done anything to my phone before all this, but i think i havent been anle to connect to the app store for a while now (my apps dont auto update like they did before) but i dont check the appstore much so i dont know how long its been like that... Please help me also everything else works fine, skype, internet, calls... its just those 3 things
No try this go to settings>general>reset>reset all settings "please note you will need to reput your wifi password in and nothing will be erased"
please let me know if this helps d:-)
jaydin curl "first level apple care rep" -
ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help
Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.
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Safari won't trust ANY website certificate, even after I tell it to (click Always trust this site option), and i can't connect to the APP store even though I'm clearly connected to the internet. This all started immediately following a RAM upgrade. Please advise.
Take each of the following steps that you haven't already tried. If the problem isn't solved, ask for further instructions.
1. Are the current date (including the year) and time shown on your system clock? If not, correct them and test.
2. Disable any third-party firewall, "security" software, or network filter.
3. In some versions of OS X, Parental Controls has a bug that prevents loading of secure websites. Turn it off.
4. The process by which OS X checks the validity of root SSL certificates doesn't work behind the authenticating SOCKS proxies used on some enterprise networks. If applicable, contact your network administrator. The proxy server may need to have its settings changed.
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